As a Receptionist, you will: Help people feel comfortable when they visit your department Use your empathy and customer service skills to build positive relationships Answer the phone, deal with enquiries and book appointments Welcome patients in person, directing them to the appropriate changing or waiting rooms Work closely with colleagues to ensure the department runs smoothly Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions Hours of work are 16 hours per week. As a charity, we invest all our income back in to our services, in to pioneering improvements in care, and most importantly, we invest in to our flagship programmes, which have been developed to help people who could normally afford or access our services.