Travel Agent Jobs Overview Travel agents are tasked with making accommodation, entertainment and transportation ...
Travel Agent Jobs Overview
Travel agents are tasked with making accommodation, entertainment and transportation arrangements for leisure travellers and business customers. The job usually involves selling holiday packages, arranging accommodation and transportation, and offering travel advice. Travel planning involves staying within a certain budget and fulfilling the customer's expectations, and a travel agent must be able to scout and offer packages that are good value for money. The job also involves checking a package's availability, using an in-house software system to book it, collecting deposits and other payments, arranging alternative accommodation for cancelled packages, advising customers about entry requirements and health concerns, and is similar to any customer service job as it involves handling enquiries, dealing with complaints and arranging refunds.
Travel Agent Education Requirements
GCSE-level education or equivalent is currently the industry standard, though many candidates also have a certificate or a diploma in travel, tourism or hospitality. Employers also tend to look for communication skills, foreign language skills and personal qualities suitable for their particular company, as they may be based on a high street, in a shopping centre or in a supermarket, and will have a distinct clientele. Travel agencies usually offer on-the-job training, and employees who gain at least 2 years' experience can join the ATPS or opt for diplomas and GTMC qualifications. Organisation, sales, IT and communication skills are sought-after qualities, as are an interest in travel and geography.
Travel Agent Jobs Market
The number of travel agent jobs available on the market since 2014 has risen by a fourth, particularly as the number of part-time employees and self-employed collaborators continues to grow. Though most of the workers continue to be full-time employees, there is an obvious gap in the sector due to skill shortage, much larger than the national average.
Travel Agent Jobs Salary Information
Entry-level positions offer £13,000 or above, on average, and more experienced travel agents and consultants can earn up to £25,000 per annum, excluding commissions and reward packages. Advancing to senior positions significantly increases the level of pay. The median income for full-time employees is considerably higher for this sector of the UK industry as compared to the national median.