Learning and Development Manager

Fixed Term Contract until July 2022

£42,000-£47,000pa

London and Currently Remote

The Learning and Development (L&D) Manager will lead the design, delivery and ongoing management of learning projects/programmes, based on a solid understanding of learning needs at an individual, departmental and organisational level, and aligned to Comic Relief’s values, strategy, the people strategy and objectives of the Organisational Transformation Programme. They will build trusted relationships with senior stakeholders and training providers, and leverage technology to deliver impactful and value -for-money capacity and capability enhancing interventions and processes.

KEY RESPONSIBILITIES:

• Lead on L&D strategy development and implementation, from learning needs analysis, planning, managing budgets, risks and resources, as well as stakeholder management.
• Alongside the Head of People, Facilities and Travel, work closely with ELT, SMT and key stakeholders across the organisation to scope, agree and implement holistic programmes around induction, management development, digital skills and embedding inclusive and equitable practices.
• Take strategic ownership for designing, monitoring and evaluating programmes, projects and initiatives which build the technical skills of individuals and teams in line with Comic Relief mission, values, strategic goals and cultural ambitions.
• Seek and develop new partnerships to facilitate effective and efficient delivery against L&D objectives.
• Commission and manage external suppliers and consultants to deliver programmes and projects
• Consider the diversity and inclusion aspirations of Comic Relief and other corporate responsibilities and ensure embedded in all L&D processes and practices.
• Produce monthly and quarterly management information; conduct analysis and create insights to support the organisation in measuring progress and impacts of L&D activities and evolving learning needs.
• Working with stakeholders in leadership and Impacts and Investment Teams, drive forward a culture of organisational learning and continuous improvement.
• Maximise the use of technology for training design and delivery, increasing the accessibility and cost-effectiveness of training programmes, as well as individual ownership for learning.

ESSENTIAL EDUCATION AND COMPETENCIES:

• Higher level academic qualification (degree level or equivalent work experience) preferably in an Organisational Development related discipline
• Significant previous experience in a senior level L&D role, ideally within the charity sector
• Project management skills, including experience of managing a project from conception to evaluation
• Experience of design and delivery of training, management development programmes
• Confident in the use of technology to design and deliver training, including the development of e-learning modules
• Collaborative worker, able to work closely with leadership teams
• Effective relationship builder with strong stakeholder management skills
• Influential with the gravitas to effectively help shape the organisation
• Good analytical skills, both quantitative and qualitative and the ability to interpret information from sources to present to decision makers / different audiences

To apply please visit our website and apply online.

Role closes - 12:00pm, 17th Feb 2021 GMT (Europe/London)

Inclusivity at Comic Relief

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to:

• Be valued for being yourself
• Do your best work, and be supported to break down barriers so you can succeed
• Be heard, respected, and treated as an equal, whatever your level, experience or background
• Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

Comic Relief is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm.

• Liaise with organisations across the organisation to determine enablement needs and skills gaps
• Develop effective training programs that close gaps and elevate the skillsets of frontline teams
• Work collaboratively with HR to develop competency models to level set expectations
• Work closely with cross functional teams, e.g. Product Marketing, Sales Operations, Business Leads, to ensure alignment and adoption of training programs
• Increase visibility and adoption of training programs through effective communication plans across multiple channels ensuring a wide reach
• Create engaging training content to support programs where applicable such as training decks, knowledge assessments, interactive features and more
• Investigate and repurpose existing training to ensure minimal to zero duplication of effort
• Deliver training sessions/workshops in an engaging, clear and concise way online and in-person
• Scale training programs by working with design teams to develop e-learning modules
• Develop a training catalogue that can be made available across organisations
• Track and analyse program effectiveness aligned to program objectives, reporting these consistently in leadership forums
• Create a system/process for gathering new training requests and feedback on executed programs continually making improvements where required
• Leverage internal tools available to drive training while also making recommendations to improve training infrastructure and processes
• Maintain a keen understanding of training trends, developments and best practices

• 7+ years' experience in developing and delivering sales training programs
• 3+ years' experience working in technology/Internet industry
• Bachelor's degree or equivalent

• Competitive Salary, with great onsite benefits including free canteen, unlimited (top class) coffee, tea, soft drinks and much more.
• Work Laptop, phone (most roles) and latest tools and technologies.
• State of the art modern office.
• 25 days annual leave (pro-rata) plus paid bank holidays.
• Expanding workforce with options for permanent positions and career progress ion for top performers.
• The experience of working with a company that will make your CV stand out from the crowd.

RLB is a major international property and construction consultant, currently embarking on an exciting expansion journey with challenging growth plans to meet our 2030 strategy.

We are currently looking for a Learning & Development Manager to help us build and improve for the future as we continue to grow.

Reporting to the Head of People & Culture, this role will work in close collaboration with the Operational Partners and HR team to drive the learning and development initiatives across our UK and European business.

The successful candidate for this role will have a strong learning and development knowledge, experience of delivering internal training, with a good understanding of all aspects of L & D scoping and delivery.

Department Overview:

Our focus at Rider Levett Bucknall is to create value for our customers, through the skills and passion of our people, and to nurture strong long-term partnerships.  The HR strategy supports the delivery of this through the attraction, development and retention of an exceptional diverse workforce.  We strive to create an inclusive culture where everyone can be the best version of themselves through effective HR practises and the development and coaching of our teams.

Overview of Role:  

This is a learning and development role for the UK and Europe. The purpose of the role is to:

• To improve the engagement, motivation and fulfilment of employees by supporting them to achieve their potential;
• To increase overall company performance by ensuring employees have the right mix of skills to drive our business forward;
• To motivate employees to take collective responsibility for their personal development and develop a mentoring and coaching culture;
• To work with the digital team to ensure that we build and embed progressive digital learning techniques.

Key responsibilities:

• Work with the Head of People and Culture to embed and the support the implementation of the Skills and Behaviour framework across the business.
• Develop career paths for non-fee earners and supporting development programmes.
• Work with the Head of People & Culture to build the career development programmes at Senior, Associate and Partner level to equip them to succeed and have the skills and behaviours required to deliver the 2030 strategy.
• Work with the Head of People and Culture to enhance our management and leadership capability across the business.
• Work with Digital team on frameworks to rollout the training required to implement RLB Forward.
• Work with the digital team, ensuring that the knowledge, skills and capability around digital data and technology to future proof our technical service delivery.
• Evolve sector & service knowledge development for our fee earners.
• Work with Future Talent Manager to develop career paths for apprentices, develop the APC training programme and provide CPD to the whole company. Enhance utilisation of the apprenticeship levy.
• Work with the business to develop and implement Service Outcomes training.
• Help embed performance reviews and performance management across the business, creating strong engagement with our system, Clear Review, equipping managers with the skills to have great conversations.
• Deliver line manager training on interview skills, appraisals and other areas as required.
• Work with the Head of People and Culture to create a coaching and mentoring culture.

Candidate Specification:

• Experience of working within a fast-paced Human Resources team.
• Innovative thinker who can challenge the norm.
• A team player with a “can do” attitude, personable and flexible.
• Ability to develop strong working relationships with internal clients – must demonstrate strong interpersonal skills to build confidence, trust and respect amongst Partners/Managers.
• Attention to detail and a sense of urgency.
• Ability to manage a number of projects at the same time.
• First class written and verbal communication skills.
• Organised and driven to achieve efficiency.
• Commercial approach.
• Proactive, confident, tenacious, resilient and flexible.
• Experience of working with HR databases (ideally Cascade) and learning management systems.

At RLB, our aim is to create and enhance an inclusive workplace culture where diversity is not only accepted but valued and built into our company culture, creating opportunity for all. In order to support this, we recognise the importance of flexible and agile working and are open to having conversations on how this could work for you and our business from day one.

If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at:

recruitment@uk.rlb.com

The Golin UK group of agencies is looking for a Learning & Development Manager to join our Human Resources team as a trainer, facilitator and diversity & inclusion advocate to join us for a part time (hours to be agreed) 6 month fixed term contract.

The ideal candidate is a skilled trainer with professional experience leading and facilitating learning and development programmes, as well as a passionate advocate for inclusion and diversity in the workplace. This new team member will help spearhead our diversity and inclusion training programme, as well as design, develop and deliver training and development programmes to support the needs and goals of client teams under Thrive, our progressive new approach to agency life.

Golin is a progressive public relations agency designed to reach the profoundly diverse market. Inclusion is a core value for Golin, and we are focused on establishing a culture that is intentionally inclusive, potently diverse and uncompromisingly equitable. Our expertise ranges from bold brand-building campaigns and digital content, to corporate reputation, healthcare advocacy, B2B, technology and measurement. Golin takes a progressive approach to PR that aligns earned-first, data-driven creative with the customer journey through our collaborative G4 Specialist Model to deliver maximum impact for clients.

Recently named PR Week's 2020 Global Agency of the Year and winner of a 2019 Gold Cannes Lion, we tend to Go All In, in everything we do. We’re especially committed to going all in for our people through our Thrive programme, which concentrates on wellbeing, learning and diversity. We also off our Life Time benefits programme which offers unlimited time off, enhanced family care, generous health and wellness benefits, the ability to work remotely and a monthly Life Time stipend for the wellbeing, health and hobbies. Our culture is built around happy people who are the best at what we do!

Sound like you want to “Go All In” with us? Here are the details:

What You Will Do

• Design, develop and deliver training and development programmes to support the needs and goals of the business
• Help spearhead Golin’s Diversity and Inclusion training programme including successfully delivering Diversity Learning Fortnight
• Conduct training-needs analyses with client teams
• Track all our learning data/metrics to measure success
• Run new employee onboarding training programmes
• Lead in-person and remote and in person (when able) training workshops

Your Winning Attributes

• A thirst for knowledge and a desire to constantly enhance their skill set
• A passion for Diversity and Inclusion efforts
• A love of training, teaching and facilitating 
• Confidence in public speaking and presenting in front of a group, both in person and remotely
• An understanding of basic media, communications, public relations or marketing principles 
• Confidence collaborating with senior leaders, executives and client contacts
• Ability to work independently and at pace
• Comfort leading multiple projects simultaneously

This role is a part time (hours to be agreed) 6 month fixed term contract role. 

Golin is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Job Reference: 273-UCL1000

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