training coordinator jobs

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1584 jobs found for training coordinator jobs

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Training Administrator

Get-Staffed

Cannock, MID
3 days ago
Cannock, MID
3 days ago

Job title: Training Administrator
Salary: Negotiable (dependant on experience)
Start Date: ASAP
Location: Cannock, Staffordshire
Term of Contract: Permanent
Hours: Full Time (Mon-Fri, 9am-5pm)

Introduction
If you're an experienced administrator, who is a positive go-getter, interested in joining a busy team within a business that's forging ahead in its field, then our client is the company for you!

Job Purpose
The role plays a vital part in the administration and smooth-running of the Training Department, working alongside a team of 9 to help ensure all course procedures and policies are adhered to, whilst providing a great student experience from the get-go.

Key Responsibilities
The role encompasses the following responsibilities:

  • Managing the booking process, sending out course joining instructions, taking card payments, etc.
  • Managing all paperwork associated with courses.
  • Submitting training course results to various awarding bodies and ensure that certificates are received and issued to delegates as well as issuing in house certificates as required.
  • Ensuring compliance by following all in-house and awarding bodies' procedures.
  • Supporting other colleagues with general administration, telephone answering, and with departmental enquiries.

Competencies Required
Here's a rundown of the key skills our client is looking for:

  • Experienced office administrator or similar role (2 years as a minimum).
  • Fully conversant in Microsoft Office and Microsoft Word.
  • Quality-driven with great attention to detail.
  • A desire to provide a superb customer experience.
  • A positive, can-do attitude, even when under pressure.
  • Outstanding communication and interpersonal skills.
  • Proficient at prioritising and multi-tasking whilst meeting strict deadlines.
  • Organised and proactive.
  • A trustworthy self-motivator, able to work well without supervision, and managing own workloads.
  • A keen willingness to assist team members when needed.

Essential

  • 2 Years in an office administration type role
  • Experience in Microsoft Office & Microsoft Word

Desirable

  • Experience in a Training Environment
  • Familiar with Health & Safety qualifications
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HR & Training Coordinator

BSW Timber Solutions Limited

North Ferriby, Yorkshire
2 days ago
North Ferriby, Yorkshire
£20k - £25k Per Year
2 days ago
£20k - £25k Per Year

We are recruiting a HR & Training Assistant into our flagship-manufacturing site in Hull and we're so excited!

The role will work closely with the HR Manager and HR Partner on a range of HR and safety related activities and in addition will work specifically on training activities with the Operations Management on site. This is a very good opportunity for someone wanting to gain practical experience within a busy manufacturing and distribution organisation.

You will take on the general day-to-day HR administration of all four sites and what is now, a 320-employee business. You will be involved in all aspects of administration of the full employee cycle from recruitment interview coordination to exiting employee's on payroll and conducting their exit interview (and all that is in between!)

Whilst this generalist role will support the HR function, it will support the Production Management with an ongoing training project, implementing solid training processes and systems into the Hull site. From organising fun packed inductions and safety training programmes, to maintaining the complex training matrixes in line with operational requirements, you will certainly gain a lot of exposure to all areas of the business.

Payroll and time and attendance elements of this role will also be your responsibility in the future, once you have embedded into the business, and the HR function has several projects which will keep some of the mundane aspects of this role more interesting to set you up for a career in HR. From employee engagement activities and cultural behaviour training to supporting the succession planning of the future, it is safe to say, you will be kept busy!

What 'wood' our ideal candidate be like?

Your skills and qualifications should include:

  • A university degree would be advantageous but not essential. Business Management / HR would be preferred.
  • Some practical work experience, ideally in a HR, training, safety, recruitment, general administration related role or project.
  • A competent IT capability, specifically with Excel is essential. Knowledge of training matrix management would be advantageous.
  • Experience of producing corporate presentations using Microsoft PowerPoint, Excel and Word.
  • Excellent written and verbal communication skills.

Being at the beginning of your HR career, you will be able to listen and learn but use your professional integrity to make recommendations to improve our ways of working. Getting your sleeves "rolled up” and "stuck in” to the role will be your normal way of working. The HR function prides itself on authenticity, honesty and making a difference so we are looking for someone who possesses a natural positive influence on others to improve the world around them.

You will be fully supported by the HR function and Site Operational Management; however the role is not situated within the HR function based in Stoke, so you must be motivated and able to work autonomously.

Whilst we do not expect this role to be required on other sites, a willingness to travel to the head office Stoke-on-Trent, Staffordshire would be ideal and you ideally live within an hour of Melton, Hull.

In return, we will provide you with a work environment, which is fun, fast paced and nice to work in as well as a competitive package between £20k to £25k + pension contributions of up to 10% of your salary. We offer Life Assurance and 33 days annual leave including bank holidays, as well as exclusive access to a discount and cashback scheme giving you the opportunity to save money from hundreds of retailers and services throughout the UK.

This role is Monday to Friday 8am - 5pm with an early 4pm finish on a Friday.

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E-Learning Coordinator & Developer

National Health Service

London, London
7 days ago
London, London
7 days ago

E-Learning Coordinator & Developer

The Doctors Laboratory

The closing date is 18 March 2021

Job overview

An exciting opportunity has arisen to join the Education and Training team as a permanent E-Learning Coordinator & Developer. This role will play a key role in producing high quality e-learning packages to support both our laboratory and corporate staff across the organisation.

Main duties of the job

We are a healthcare service providing pathology services to both the NHS and private healthcare with over 2000 staff at 50 sites across the UK. We have a Totara Learning Management System (LMS) and Articulate 360 currently in use and are looking for an enthusiastic individual to lead on content development. We are looking for an individual with proven experience in creating digital content including SCORM compliant files and supporting learning and development within a corporate/professional setting. Experience of a pathology or Healthcare settings would be advantageous. This role would suit someone who is enthusiastic about learning with strong personal organisation, project management skills. Excellent communication skills are essential to this role as the successful applicant will be dealing with multiple stakeholders and subject mater experts across the organisation.

About us

At TDL we offer a variety of excellent staff benefits including: Training and development opportunities including the funding of Undergraduate and Masters Degrees and Specialist Portfolios for Biomedical Scientists.** No banding restrictions: **As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling. Discounted gym membershipCash healthcare plan cash back on a variety of healthcare costs including dentist and opticians. Annual performance related salary review Competitive annual leave allowance.We respect and value the diversity of our staff and welcome applications from diverse communities. PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA

Job description

Job responsibilities

Job Title: E-Learning Coordinator & Developer

Location: The Halo Building, 1 Mabledon Place (with some home working)

Reporting to: Head of Scientific Training

Overall Job Purpose: The role of the E-Learning Coordinator & Developer is to develop, prepare and publish e-learning material and training packages for the organisation. The post holder will also provide support in the development and administration of our Learning Management System (LMS) as well as other training requirements. The post holder will be involved in the delivery of scientific and non-scientific e-Learning for over 2000 staff across the organisation, including some external LMS users. The role will also help support the coordination of all learning activities across the group. Main Duties and Responsibilities: E-Learning Creation - Work creatively with key stakeholders and subject matter experts on the development and creation of high quality, engaging and innovative e-Learning packages and materials, for the ultimate end-user experience. Work closely with the Learning & Development team to adapt training/learning material from face to face to e-learning. Build courses using e-Learning authoring tools, upload and format content and animations. Develop SCORM compliant e-Learning courses. To own and drive the maintenance and development of the Learning Management System (LMS) to ensure that end users are engaged and can navigate content easily and intuitively. To ensure content is responsive for use on other platforms such as mobile phones or tablets. To understand learning styles and identify training needs for staff to support blended learning delivery. Quality check and review own and other team members work to ensure e-Learning courses are built to the highest standards. Support development of knowledge assessments aligned to learning outcomes. To attend committee meetings to update members on project work. To provide support in presenting on projects at events when required. Project Management - Promote best practice and data quality in e-Learning packages. Create and deliver e-Learning & other training packages to a variety of staff within the organisation. To develop, maintain and circulate e-Learning policies and procedures for all key activities. To liaise with suppliers in respect of any new software releases to ensure these are planned and implemented promptly and with minimum disruption to the service. To ensure that all technical problems are resolved as quickly as possible, and that all stakeholders are informed of progress as necessary. Research using different markets (on-line, networking) to upgrade e-Learning packages as required. Provide input into shaping the direction of digital learning development. Take the initiative and be pro-active through planning and organising complex activities, adjusting operational plans for when changes take place to legislation and Trust requirements for mandatory training. To have the ability to work on multiple projects at any one time delivering on deadlines.

Learning & Development Administration - Create and maintain LMS user accounts in line with HR records. Create relevant reports from LMS data as required. Maintain course booking & administration, inclusive of evaluating the effectiveness of our training courses. Communication and Relationships Engage with a range of stakeholders, working groups and staff members to provide expert technical advice on e-Learning design solutions, development process and training. Be able to source and manage the external host provider for the eLearning Programme platform. To support and take an active role at regional meetings. Research and Development Undertake surveys and audits relating to e-Learning ideas and concepts. Run focus groups and piloting sessions relating to e-Learning ideas and concepts. Other: To undertake any other duties as required by the Head of Scientific Training. Take responsibility to ensure own professional development meets the requirements of the post. To assume a pro-active approach to personal training needs and professional development consistent with the responsibilities of the department and the individual. To be responsible for maintaining own professional competence through CPD activities. To attend conferences, training courses and workshops to share best practice and maintain awareness of current developments and changing technologies in the healthcare

Person Specification

Personal Qualities

Essential

  • Commitment to learn new skills and keep abreast of e-Learning
  • Self-motivated and proactive
  • Forward thinking and innovative
  • Demonstrate professionalism and a customer-focused attitude
  • Punctual and reliable
  • Helpful, friendly and polite
  • Flexible and adaptable

Skills and Abilities

Essential

  • Ability to manage competing priorities, in a fast-paced, responsive,
  • working environment
  • Excellent design and layout skills
  • Excellent attention to detail
  • Excellent problem solving skills
  • Excellent verbal and written communication skills
  • Good presentation skills
  • Able to maintain confidentiality
  • Able to work proactively on own initiative
  • Good report writing skills
  • Ability to train and support staff at all levels

Desirable

  • Understanding of copyright requirements in the context of training
  • Understanding of graphics and branding within a company

Experience

Essential

  • Experience and knowledge of e-Learning in a professional setting
  • Experience of Learning Management systems, ideally Totara
  • Experience of SCORM content management systems
  • Demonstrable experience of designing e-Learning packages, being
  • creative and have the ability to write content that is both meaningful and motivational
  • High level of computer literacy including creating and uploading
  • SCORM packages to LMS
  • Experience of Authoring Tools, ideally Articulate 360
  • Experience with project management, including managing timelines establishing priorities, achieving milestones and deliverables

Desirable

  • Experience of recording and editing video ideally using Adobe
  • Creative Suite
  • Experience of multi-professional working

Qualifications

Essential

  • Educated to a degree level or equivalent

Desirable

  • Diploma or equivalent qualification in multimedia or E-learning

Employer details

Employer name

The Doctors Laboratory

Address

1 Mabledon Place

London

WC1H 9AX


Employer's website

https://www.tdlpathology.com/

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Mandatory Training Administrator

National Health Service

Stockport, NW
4 days ago
Stockport, NW
4 days ago

Mandatory Training Administrator

Stockport NHS Foundation Trust

The closing date is 07 March 2021

Job overview

We are looking for a dynamic and forward thinking individual to help drive up our Mandatory Training compliance. This role-holder will work closely with key clinical trainers and the Learning & Development Manager to ensure we meet our Mandatory Training targets, supporting staff in both classroom and virtual learning environments. This is a new role, working within our friendly admin team, to support the effective running of our Education Centre. The successful applicant can look forward to an exciting role where no two days are the same. You will be welcoming colleagues to the building for training & development events, setting up training rooms and updating OLM, our training database, upon completion.

Main duties of the job

If you have excellent customer service skills, and a keen eye for detail, then take a look at the job description where we have added more detail about the tasks you will be required to do. We are a warm, friendly team and we pride ourselves on our supportive work environment.

Champion Mandatory Training, and the use of myESR as a core requirement of the role, being the main contact for Mandatory Training, supporting our Trust and CQC targets.

To provide reception & administrative support for the smooth running of the Learning & Development Centre. To demonstrate outstanding customer service, accuracy & attention to detail. To be flexible in responding to the requirements of the role on a daily basis.

About us

Stockport NHS Foundation Trust provides hospital services for children and adults across Stockport and the High Peak, as well as community health services for Stockport, Tameside and Glossop. Stepping Hill Hospital treats over 500,000 patients per year and community health services are run across 24 sites in Stockport and 17 sites in Tameside and Glossop.

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities youll see in yourself.

Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focussed workforce.

We are constantly improving how we work with staff and this is reflected in the awards we have been awarded, which can be viewed on our website.

Job description

Job responsibilities

We are working hard to support our colleagues to work from home and maintain social distancing, which will now be a key consideration when we appoint to this role. We are supporting staff to work safely at home, although some attendance on site will be required. The post is previously an office-based role and the overriding expectation is that it will remain office-based in some form in the future.

To provide reception & administrative support for the smooth running of the Learning &Development Centre. To demonstrate outstanding customer service, accuracy & attentionto detail. To be flexible in responding to the requirements on a role on a daily basis.

Person Specification

Skills & Abilities

Essential

  • Excellent communication skills
  • Good written and verbal skills
  • Able to use initiative
  • Ability to prioritise workload
  • Attention to detail
  • Experience of using excel databases

Desirable

  • Experience with AV equipment/problem solving

Experience

Essential

  • Customer Service or Reception
  • Administration

Desirable

  • Working in a healthcare or training setting

Knowledge

Essential

  • Experience of Microsoft Office, particularly Word, PowerPoint and Excel
  • Previous experience with OLM/ESR or another training database

Desirable

  • Understanding of Mandatory Training within the NHS

Education & Qualifications

Essential

  • Good level of education, including GCSE English and Maths or equivalent

Desirable

  • RSA/ECDL/GCSE IT qualification (or equivalent)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Pinewood House

Poplar Grove,

Stockport

SK2 7JE


Employer's website

http://www.stockport.nhs.uk/

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Experienced Workforce Performance Coach

FidesOak

7 days ago
£450 Per Day
7 days ago
£450 Per Day

At Fides Oak we believe that High Performing Cultures start with High Performing Teams.  We are looking for coaches who share the FidesOak values of Trust, Honesty and Sincerity of Intent to support our clients in delivering positive and sustainable change through their people; because we believe that people are at the heart of the solution.  

We are looking for associate coaches with experience working 1:1 with supervision, middle management, and potentially up into more senior management levels.  Coaching may take place on industrial environments, either in an office or onsite, whichever is conducive to the coaching conversation and the individual's development journey. You will be working within a remit and supported by FidesOak for the duration of the project

Key Skills

  • Excellent rapport building
  • Effective questioning
  • Active listening
  • Goal identification within the boundaries of a remit
  • Noticing skills, to identify coaching opportunities
  • Influencing skills
  • Written communication
  • Knowledge and application of a coaching model, e.g. GROW
  • Good organisational skills, to manage appointments autonomously, and required supporting paperwork

Essential Experience

  • Coaching / mentoring

Desired Experience

  • Oil and Gas 
  • Renewables
  • Mining
  • Manufacturing
  • Nuclear 
  • Aviation
  • Construction

Desired Qualifications

  • Coaching qualification

Attributes

  • Empathy
  • Integrity
  • Sensitivity
  • Professionalism

 

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Customer Services Training Manager (FTC) - Head Office

Taylor Wimpey

Customer Services Training Manager (FTC) - Head Office, TW
30+ days ago
Customer Services Training Manager (FTC) - Head Office, TW
30+ days ago

Date added: Monday, 04 April 2016
Closing date: Wednesday, 04 May 2016
Regional office:Head Office
Location: National
Job Type: HR
Download:Customer Services Training Manager

Our Customer Services teams across the UK play a key role in our customer journey. They are the key touch point between sale and completion on every Taylor Wimpey property. They are also vital in the post completion process and ensuring our customers are comfortable and happy with their new home.

What sits behind these successful customer facing teams is a best in class training setup. With over 230 staff nationally it is important they are all inducted, trained and developed in a way that will enhance and continuously improve Taylor Wimpey’s Customer care strategy.

The Role:

  • Develop and manage the end-to-end lifecycle of Customer Services (CS) technical training
  • Direct, co-ordinate and support all learning and development (L&D) initiatives in support of the Customer Service Strategy and the development of the customer service function within Taylor Wimpey
  • Identify and implement best practice approaches to technical training across CS and other functions within Taylor Wimpey
  • To assist regional business units in the delivery of customer service L&D initiatives, ensuring that the CS processes and ways of working are adopted consistently and to a high standard
  • To coordinate the various internal and external parties involved in the creation, launch accreditation and management of technical training and Academies within Taylor Wimpey

The Person:

  • Consulting with business leaders and diagnosing individual, team and functional development needs.
  • An understanding of the learning cycle, with particular emphasis on enhancing the learning experience and encouraging the wider application of knowledge and skills.
  • Ability to engage with and inspire others to develop.
  • Ability to instil confidence in stakeholders.
  • An understanding of the change curve and how to manage change, ability to work with conflicting priorities, ability to assess risk and impact and make decision accordingly.
  • Exceptional stakeholder management skills.

In order to be successful in this role you must be able to prove eligibility to work in the UK.

The Company:

Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales.

Our vision is to become the UK’s leading residential developer for creating value and delivering quality. We build over 10,000 homes each year, from one-bedroom apartments to six-bedroom houses all across the country.

Our people are passionate about the house building industry and about our customers. Culturally we pride ourselves in having a diverse work force with an opportunity to grow a career in a variety of environments. We look to develop our people in the skills and areas they are most interested in so if you are looking to join a thriving company going through an exciting period then please get in touch.

Sorry

You can no longer apply for this vacancy.

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Scaled Training Programs Manager

Mackin

27 days ago
27 days ago

Our client in London is currently seeking a highly experienced and motivated Scaled Training Programs Manager.
This will be a 12 month contract with possibility of extension.
Role Objective:
Maximize Partner Manager effectiveness by determining and developing training programs that drive outstanding Partner engagement.
The Partnerships team works at the essential intersection between products and partners. They build relationships to help the company deliver the products people need to stay connected, and help their partners succeed using product tools and services. They do this every day, around the world, across over 30+ business lines - including news publishers, game developers, media companies, financial institutions, public figures and more. As the future of work comes into focus, Partnerships plays an ever more essential and exciting role.
Our client is looking for an exceptional Training Manager to join the Partnerships Learning & Enablement team. The Partnerships mission is to drive value for their Partner network enabling them to leverage company products and services to drive their business. To ensure the client consistently delivers the best experience to their Partners, the Training Manager will develop and deliver high-impact training programs that enables the Partner managers to increase effectiveness.
In this role you will be joining a highly dynamic Partnerships Enablement team and have impact across a wide number of different organisations within company. You will drive programs that help frontline teams become better at managing and developing Partner relationships while adding value. You will be passionate about training and the impact upskilling individuals has within organisations.
RESPONSIBILITIES:
- Liaise with organisations across the company to determine enablement needs and skills gaps
- Develop effective training programs that close gaps and elevate the skillsets of frontline teams
- Work collaboratively with HR to develop competency models to level set expectations
- Work closely with cross functional teams, e.g. Product Marketing, Sales Operations, Business Leads, to ensure alignment and adoption of training programs
- Increase visibility and adoption of training programs through effective communication plans across multiple channels ensuring a wide reach
- Create engaging training content to support programs where applicable such as training decks, knowledge assessments, interactive features and more
- Investigate and repurpose existing training to ensure minimal to zero duplication of effort
- Deliver training sessions/workshops in an engaging, clear and concise way online and in-person
- Scale training programs by working with design teams to develop e-learning modules
- Develop a training catalogue that can be made available across organisations
- Track and analyse program effectiveness aligned to program objectives, reporting these consistently in leadership forums
- Create a system/process for gathering new training requests and feedback on executed programs continually making improvements where required
- Leverage internal tools available to drive training while also making recommendations to improve training infrastructure and processes
- Maintain a keen understanding of training trends, developments and best practices
EXPERIENCE & QUALIFICATIONS:
- 7+ years experience in developing and delivering sales training programs
- 3+ years experience working in technology/Internet industry
- Bachelor's degree or equivalent
SKILLS & PERSONAL ATTRIBUTES:
- Commercial acumen - Harbour strong commercial acumen, empathy and credibility to best align with business stakeholders
- Analytical - Inquisitive nature utilizing discovery methods and data (surveys, focus groups) to diagnose pain points
- Creativity - Creative problem solving and solutioning skills to remove bottlenecks and develop programs that drive impact
- Self-starter - Highly self motivated and driven to deliver exceptional results in an autonomous environment
- Presentation - Confident, highly engaging speaker with flawless presentation skills
- Communication - Excellent communication and active listening skills across different channels - written and verbal
- Project management - Strong project management skills from planning, execution and tracking against results
- Precision - Excellent attention to detail, thoroughness and accuracy in all aspects of work

BENEFITS:

  • Competitive salary, with great onsite benefits including canteen with all meals, drinks and snacks included.
  • Healthcare contribution and inclusion in company pension scheme
  • Work laptop and phone
  • State of the art modern offices
  • 25 days annual leave (pro-rata) plus paid bank holidays
  • Expanding workforce with potential for career progression for top performers
  • Working with a company that will make your CV stand out.
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Engineering Training Analyst

Avalara

23 days ago
23 days ago

Avalara is seeking a training specialist who wants to join an international, fast-growing Engineering division, and develop long-term training programs across the globe that focus on core competency assessment, skills development, onboarding, and certification opportunities.

Avalara's ambitious mission is to be a part of every transaction in the world. As governments increase their demands on businesses to be tax compliant, this means developing cutting-edge technology to process millions of sales on-demand and populate tax returns all over the world. To support this end goal, Avalara requires a world-class team of software engineers.

The objective of the Engineering Training Specialist role is to lead and support a variety of training initiatives that enhance our technical abilities, mature our agile practices, and enable new hires to hit the ground running. This role requires an understanding of software development best practices, excellent interpersonal communication, self-driven project and program management, and a thirst for sharing knowledge.

Job Duties:

  • Become knowledgeable in our tech stack and products / services.

  • Create a technical skills gap analysis program.

  • Produce a detailed internal library of coding best practices, the do's-and-don'ts at Avalara, and educational resources.

  • Create and deliver a training curriculum that develops core technical competencies.

  • Identify and vet external resources that aid in targeted areas of skills development.

  • Develop universal skills assessment tests for hiring managers by role type, tech stack, and geography.

  • Establish a benchmark of core competencies by role type, including for front-end and back-end developers/testers.

  • Deliver live training sessions on process changes and new requirements/deadlines as mandated by SDLC and agile directives, Security, Architecture Review Board, and other Engineering teams.

  • Assist in the creation of a certification program that rewards employees for pursuing further education and expertise; identify certifications available to employees; assess the value to Avalara for different technology certifications.

  • Identify new opportunities for training and professional development.

  • Help introduce new tooling/technology and create user guides and demos.

  • Develop special projects for each new hire to execute in lower test environments, as well as the curriculum needed for each hire in our various functional areas based on the technologies, languages, and platforms they leverage.

  • Continuously incorporate improvements to the onboarding bootcamp experience.

Qualifications:

  • 3+ years of adult training or education.

  • 2+ years coding experience.

  • Project management of long-term programs and initiatives.

  • Self-sufficient and empowered to deliver without heavy supervision.

  • Excellent communication, planning, and presentation skills.

  • Working in a wide variety of applications and software systems; tech-saavy.

  • Creating training materials using different mediums (PPT; recorded videos in technologies like Gitlab, SQL, MongoDB, etc.; Confluence pages, etc.)

Preferred Qualifications:

  • Leadership positions; especially managing a team of people.

  • Coding instruction.

  • Working with people all over the world.

  • Executive-level reporting and presenting.

About Avalara:

We're building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there's an accompanying unique and nuanced tax compliance calculation.

The logic behind calculating taxes — the rules, rates, and boundaries — is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That's a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone.

That's why we're growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Belgium, Brazil, Canada, India, and the U.K.

Equal Opportunities:

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

Reasonable Accommodation:

Avalara is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow this process outlined when applying for a position: Please provide your name and contact information to our recruitment team at

recruitmentEMEA@avalara.com

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E-Learning & Onboarding Specialist

Mackin

30+ days ago
30+ days ago
Our client in London is currently seeking a highly experienced and motivated E-Learning & Onboarding Specialist.
As the Onboarding & Training Specialist in Support Operations, you will be responsible for the onboarding experience of new team members and learning experience of internal products. You will obtain necessary technical content from subject matter experts to translate into informative, engaging and visually compelling training for a variety of audiences. In addition, you will do project management for various onboarding and training requests.
Responsibilities:
• Monitor, evaluate and record training activities and program effectiveness.
• Offer specific training programs to help workers maintain or improve job skills.
• Develop onboarding and training strategies and measure programs effectiveness.
• Create high-quality learning experiences in both web-based (eLearning) and instructor-led environments.
• Conduct and present in-person onboarding and training sessions.
• Ensure all training materials are consistent and up-to-date.
• Ensure all training materials are satisfying team onboarding and training goals and objectives
Skills:
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Familiarity with traditional and modern training methods: in-classroom training and e-learning.
• Knowledge of various eLearning tools
• Experience with video tutorials software such as (non-exhaustive) Camtasia and Articulate 360.
• Excellent decision making and organizational skills
• Experience managing multiple deadlines and delivering multiple projects at once.
• Experience adjusting to changes in priorities or scope of projects.
• Ability to think critically and solve problems.
Education/Experience:
• Bachelor's degree in relevant field or equivalent experience/training required.

Benefits:

  • Competitive salary, with great onsite benefits including canteen with all meals, drinks and snacks included.
  • Healthcare contribution and inclusion in company pension scheme
  • Work laptop and phone
  • State of the art modern offices
  • 25 days annual leave (pro-rata) plus paid bank holidays
  • Expanding workforce with potential for career progression for top performers
  • Working with a company that will make your CV stand out.
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Training Manager

Markerstudy Limited

24 days ago
24 days ago

Role Purpose:

The purpose of this role is to own and develop the training plan & training team for the Division in all sites. The Manager will work with the training team to develop training to equip new and existing employees with the knowledge, practical skills and motivation to carry out their own job roles to the highest possible standards.

 

Key Responsibilities:

·         Engaging key stakeholders and subject matter experts in driving a learning culture and securing continuous professional development

·         Designing, delivering & evaluating development paths for the management teams in line with initiatives

·         Managing the learning cycle and the development of new and existing talent, including inductions, academies & soft skills development

·         Ensure e-learning (MYLEX) is completed by all on an annual basis, clear reporting to be available to demonstrate completion.

·         Communicating successes, gaps, risks and designing training solutions in line with regulatory requirements, commercial needs, consumer outcomes and people development best practice

·         Planning learning initiatives and strategic actions to provide continuous improvement to the competencies, efficiency and effectiveness of the business

·         Establishing procedures and processes to consistently monitor staff performance, compliance, training outcomes & needs

·         Coordinating and tactfully maximising training and coaching resources

·         Promoting and championing an innovative approach to professional & personal development, in line with personal and core company values.

·         Create and maintain the induction and department specific cross training programmes.

·         Deliver and manage inductions in order to provide all new starters with the necessary knowledge of insurance, regulatory requirements and the relevant platforms.

·         Conduct any cross training sessions consistently to suit business needs.

·         Create updates, provide training to all areas of the business on changes and new processes.

·         Liaise with all departments to ensure all materials are up to date and approved to cover the requirements of all areas of the business and to comply with regulatory guidelines.

·         Assist the line managers with the new starter and cross training sign off process and complete a handover with the necessary audit trails in line with business needs and FCA guidelines.

·         Monitor the trainee development and provide feedback to the appropriate management team accordingly.

·         Continuously evaluate all employees, with the assistance of their line managers, both within the training period and post training, to enable the company to gage the effectiveness of training processes and to gage the impact these have on the business.

·         Identify any follow up training programmes, workshops, one to one sessions required and manage training/coaching needs.

·         Create necessary workshops and provide additional training.

·         Meet deadlines.

·         Understand and apply all company policies and procedures to ensure service standards are met in accordance with SLA and FSA requirements.

·         Understand and apply all legal, regulatory, information security and compliance requirements.

·         Understand and adopt a Treating Customers Fairly approach to all aspects of day-to-day work.

·         Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image

·         Develop and maintain a competent level of technical, product and system knowledge to support all internal and external departments

·         Operate within own area of accountability, proactively escalating issues and seeking guidance

·         Commit to own personal development

·         Provide support and guidance to others as required.

·         To undertake other reasonable responsibilities and projects as instructed by their line manager

·         Promote and commit to company culture

 

 

 

Key Skills and Knowledge

 

 Essential skills and knowledge:

 

·         Understand Regulatory responsibilities with FCA, PRA and other regulators.

·      Passionate about the successful development of existing and new starting agents

·      Effective role playing knowledge/skills

·      Good communication skills at all levels

·      Strong team player

·      Ability to remain motivated in a changing working environment

·      Good keyboard skills and knowledge of Microsoft packages such as Word and Excel 

·      Ability to work on own initiative

 

Desirable skills and knowledge:

·         Experience of a leading a training environment

·         Knowledge of insurance products and principals

·         Experience of training call centre operatives

 

 Competencies

Descriptor

Essential / Desirable

Analytical & Creative Thinking 

Able to analyse information and ensure it is relayed in a timely and coherent manner

Essential

Commercial Focus

Applies commercial principles, considers issues and activities in terms of cost, profit and added value in the business environment.

 

Essential

Communication Skills

Communicates effectively and enthusiastically with customers and colleagues.

 

Essential

Customer Focus

Understands and responds to the needs of the customer, finds out what makes a difference to them and works to build a positive relationship.

Essential

Team Working

Works in a positive and supportive way with colleagues across the organisation to achieve the best results.

 

Essential

Result Focussed

Able to drive self and others to achieve high standards and maximum success.

 

Essential

Job Type

Full Time

Posted

3 days ago

Description

Job title: Training Administrator
Salary: Negotiable (dependant on experience)
Start Date: ASAP
Location: Cannock, Staffordshire
Term of Contract: Permanent
Hours: Full Time (Mon-Fri, 9am-5pm)

Introduction
If you're an experienced administrator, who is a positive go-getter, interested in joining a busy team within a business that's forging ahead in its field, then our client is the company for you!

Job Purpose
The role plays a vital part in the administration and smooth-running of the Training Department, working alongside a team of 9 to help ensure all course procedures and policies are adhered to, whilst providing a great student experience from the get-go.

Key Responsibilities
The role encompasses the following responsibilities:

  • Managing the booking process, sending out course joining instructions, taking card payments, etc.
  • Managing all paperwork associated with courses.
  • Submitting training course results to various awarding bodies and ensure that certificates are received and issued to delegates as well as issuing in house certificates as required.
  • Ensuring compliance by following all in-house and awarding bodies' procedures.
  • Supporting other colleagues with general administration, telephone answering, and with departmental enquiries.

Competencies Required
Here's a rundown of the key skills our client is looking for:

  • Experienced office administrator or similar role (2 years as a minimum).
  • Fully conversant in Microsoft Office and Microsoft Word.
  • Quality-driven with great attention to detail.
  • A desire to provide a superb customer experience.
  • A positive, can-do attitude, even when under pressure.
  • Outstanding communication and interpersonal skills.
  • Proficient at prioritising and multi-tasking whilst meeting strict deadlines.
  • Organised and proactive.
  • A trustworthy self-motivator, able to work well without supervision, and managing own workloads.
  • A keen willingness to assist team members when needed.

Essential

  • 2 Years in an office administration type role
  • Experience in Microsoft Office & Microsoft Word

Desirable

  • Experience in a Training Environment
  • Familiar with Health & Safety qualifications