Job title:
2nd Line - Software Support AnalystJob Description:
Help us strengthen our One Education Service Desk team as a 2nd Line Software Support Analyst providing support and service expertise to Local Authorities across the UK and business alike.
The primary focus of the Application Support Desk is to manage incidents to find an effective resolution.
Location - Role is open to remote- based option ideally within proximity of Bedford . Able to travel Bedford Office location as and when required.
The ideal candidate will be highly motivated, creative and a real team player, demonstrating an ability to work well within the team as well as with both internal and external stakeholders.
You will aim to exceed targets and standards set by their Team Leader and the Customer Charter. They will have a responsibility to ensure that service level agreements are met and that both internal / external customers receive a timely response to their requests.
What you’ll be doing:
About Capita One
Capita One works to transform the lives of children, young people and families. We give our customers the information they need to improve outcomes and that’s why we’re currently delivering solutions to 120 local authorities to support early intervention and prevention. Our team is as passionate about people as we are - that’s why many of them have joined us directly from local authorities and the public sector – and why you could too.
Capita One are part of Capita Plc, a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions.
What’s in it for you?
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Location:
Home-Based - GBR,
United KingdomTime Type:
Full timeContract Type:
PermanentSalesforce IT Operations Manager
Birmingham based client with remote working options
As Salesforce IT Operations Manager will play a key part of the IT & Programmes Team that is focal point for the governance, administration and delivery of enterprise, solution and technical architecture design for the delivery of services to the Client.
Reporting directly to the Head of IT , the Salesforce IT Operations Manager will be responsible and accountable for the delivery of IT initiatives and IT work streams associated with the running of the Sales Force BAU IT Services as well as supporting the delivery of IT Programmes.
What you’ll be doing:
What we’re looking for:
You may have previously managed an IT function that aligns itself with ITIL best practice, as this is a new role for a new service you will be setting up the initial team have responsibilities of further building the team that will increase as more services are taken on.
For more information about this great opportunity, please contact us:
tom@jiyuconsulting.co.uk
01793 374072
What you will do:
Requirements:
We offer:
The Estée Lauder Companies is currently recruiting for an Technical Support Engineer within the facilities department on a day shift basis to join an experienced and committed team at Whitman Laboratories where we manufacture around a fifth of Estée Lauder’s global sales output.
The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products.
As the global leader in prestige beauty, we touch over half a billion consumers a year. Our Company's products are sold in over 150 countries and territories under the following brand names:
Aveda, BECCA, Bobbi Brown, Bumble and Bumble, Clinique, DKNY, Estée Lauder, GLAMGLOW, Jo Malone London, Kiton, La Mer, Lab Series, MAC, Michael Kors, Origins, Smashbox, Tom Ford, Tommy Hilfiger, Too Faced and many more.
We would love for you to come and join the Estée Lauder family, where the successful candidate will be responsible for providing essential technical support for plant, equipment and systems for the Facilities Engineering, Production Engineering, Projects Engineering and Environmental Health and Safety teams as we continue our exciting journey of innovation, change and transformation.
Key Responsibilities will include:
If you enjoy working in an environment where you can make a difference, and work within a unique culture, we would love to hear from you.
Benefits that would be available to a successful candidate would be:
Working at The Estée Lauder Companies means that you get to take part in this exciting journey and work with amazing people who are passionate about our large portfolio of famous brands.
Qualifications that are essential/desirable for this role include:
Overview of the Role:
This role will preferably be based in the South East and will involve the design, technical and application support (pre and post-sale) of Instrumentation, Control, Automation and Telemetry equipment across all Vertical Markets and Sales Teams. You will deal with both internal and external customers, whilst delivering a consistently high level of support and advice within agreed KPI’s. You will need to maximise commercial opportunities through the support you provide.
Essential criteria:
Preferable
A knowledge of:
Key Accountabilities
Overview of Xylem
Xylem |ˈzīləm|
1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.
Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.
If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com.
We Offer You More Than Just “A Job”
Product Support Engineer – On Prem
The Opportunity
Imperva is looking for a highly motivated, hands-on experienced Product Support Engineer to join our team in Belfast.
The Product Support Engineer will report directly to the Technical Product Support Manager and will be responsible for providing best-in-class technical support.
As a PSE you will provide technical support services for Imperva’s customers, partners and prospects supporting a business-critical security product deployed in enterprise clients from various business sectors such as Insurance and Finance.
Responsibilities
Key Requirements
Essential
Desirable
Our Company
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.
Rewards
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off, and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.comand career opportunities at www.imperva.com/careers
Legal Notice
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
#LI-CR1
Product Support Engineer – Cloud WAF
Cyber Security is a big deal. It’s in the news, growing rapidly, a critical tool for every company, and our specialty.
Imperva is a cybersecurity leader that delivers best in class solutions to protect data and applications on-premises, in the cloud, and across hybrid environments.
The Opportunity
As a Product Support Engineer for our End User Customers, you will play an integral part of building our Imperva Global Support Team, working alongside our exceptional team of professionals in Product Support, Engineering, QA, and Sales Security Engineering (SE). The successful applicant will gain a deep understanding of the Imperva product line technology, while diagnosing and solving complex technical issues, and creating a viable and timely solution to customers.
Responsibilities:
Qualifications:
Our Company
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.
Rewards
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off, and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.comand career opportunities at www.imperva.com/careers
Legal Notice
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
#LI-CR1
We’re looking for an experienced IT Support Engineer who MUST have SystmOne support and administration experience. This is a fantastic opportunity to join a fast growing IT business working with the NHS and their associated GP practices.
This IT Support Engineer (with SystmOne experience) will work from home but MUST be located within commuting distance of NHS properties in the West Cambridge area (Ely, Cambridge, Peterborough etc.) in order to undertake on-site support and roll-out work when needed. The business you will be joining has ambitious plan to grow through 2021 providing the potential to develop and enhance your career.
Required experience
Full office 365 suite support
SystmOne Administration and Support
Website Creation and Admin
Mobile Phone Contract Administration
Preferred Experience
EMIS Administration and Support
Smartcard Administration
NHSmail Administration
Why join this growing business?
They offer career progression for hard working individuals to support the growth of the business, and this can include progression into Senior, Lead and Management positions.
This role would suit candidates who have worked in one of these roles: -
IT Support Engineer, 2nd line support, 1st line support, IT Field Engineer.
CVs and applications are being given immediate attention for this role. Please apply ASAP for further information and consideration.
This role is a position that can be based out of any location nationally
This role will close on Friday 5th March
As a member of the Motor Networks leadership team you will be involved in shaping the design and implementation of our Motor Network Strategy in order to deliver a resilient and high performing repair network whilst ensuring we keep up to date with changing customer demands and vehicle technology. This is achieved through providing informative operational data, crafting and delivering innovative projects across our network, and constantly challenging your peers to aim higher. The role also acts as the conscience of the directorate, providing the framework and culture required to keep our staff in DLGAS safe and ensure we maintain the highest standards for our customers. You will direct a team of circa 40 people covering a wide range of important and complex roles.
The successful candidate must be highly numerate with excellent communication skills. The ability to offer robust challenge across all levels of the organisation is crucial, as is an ability to handle a fast paced and multifaceted workload. Whilst knowledge of Claims and motor repair is useful, it is not crucial
As a key member of the leadership you are responsible for driving the customer agenda across the repair network and supporting both DLGAS and our external network to deliver market leading performance.
The role is responsible for delivering and maintaining the framework to support the health and safety of over 1400 colleagues in DLGAS including over 100 recovery vehicles. This involves comprehensive oversight of all 21 DLGAS sites and keeping up to date with all relevant guidance and legislation.
Close engagement with Finance and the wider business on a number of critical reporting and insight activities including indemnity and inflation analysis.
The Head of Network Support plays a critical role in the risk management of the directorate and represents the area on a number of group level forums. A good understanding of risk and the relevant controls and reporting are therefore very important.
This role is a position that can be based out of any location nationally
This role will close on Friday 5th March
As a member of the Motor Networks leadership team you will be involved in shaping the design and implementation of our Motor Network Strategy in order to deliver a resilient and high performing repair network whilst ensuring we keep up to date with changing customer demands and vehicle technology. This is achieved through providing informative operational data, crafting and delivering innovative projects across our network, and constantly challenging your peers to aim higher. The role also acts as the conscience of the directorate, providing the framework and culture required to keep our staff in DLGAS safe and ensure we maintain the highest standards for our customers. You will direct a team of circa 40 people covering a wide range of important and complex roles.
The successful candidate must be highly numerate with excellent communication skills. The ability to offer robust challenge across all levels of the organisation is crucial, as is an ability to handle a fast paced and multifaceted workload. Whilst knowledge of Claims and motor repair is useful, it is not crucial
As a key member of the leadership you are responsible for driving the customer agenda across the repair network and supporting both DLGAS and our external network to deliver market leading performance.
The role is responsible for delivering and maintaining the framework to support the health and safety of over 1400 colleagues in DLGAS including over 100 recovery vehicles. This involves comprehensive oversight of all 21 DLGAS sites and keeping up to date with all relevant guidance and legislation.
Close engagement with Finance and the wider business on a number of critical reporting and insight activities including indemnity and inflation analysis.
The Head of Network Support plays a critical role in the risk management of the directorate and represents the area on a number of group level forums. A good understanding of risk and the relevant controls and reporting are therefore very important.
Job Type
Full Time
Posted
4 days ago
Job title:
2nd Line - Software Support AnalystJob Description:
Help us strengthen our One Education Service Desk team as a 2nd Line Software Support Analyst providing support and service expertise to Local Authorities across the UK and business alike.
The primary focus of the Application Support Desk is to manage incidents to find an effective resolution.
Location - Role is open to remote- based option ideally within proximity of Bedford . Able to travel Bedford Office location as and when required.
The ideal candidate will be highly motivated, creative and a real team player, demonstrating an ability to work well within the team as well as with both internal and external stakeholders.
You will aim to exceed targets and standards set by their Team Leader and the Customer Charter. They will have a responsibility to ensure that service level agreements are met and that both internal / external customers receive a timely response to their requests.
What you’ll be doing:
About Capita One
Capita One works to transform the lives of children, young people and families. We give our customers the information they need to improve outcomes and that’s why we’re currently delivering solutions to 120 local authorities to support early intervention and prevention. Our team is as passionate about people as we are - that’s why many of them have joined us directly from local authorities and the public sector – and why you could too.
Capita One are part of Capita Plc, a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions.
What’s in it for you?
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Location:
Home-Based - GBR,
United KingdomTime Type:
Full timeContract Type:
Permanent