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Team Manager

Outcomes First Group

Andover, Southern
2 days ago
Andover, Southern
£29.294k Per Year
2 days ago
£29.294k Per Year
Team Manager
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Job Title: Team Manager

Location:        Tadley

Salary:             £29,294

Hours:              51.5 hours per week

Contract:         Permament

Can you enrich the lives of young people as a Team Manager in our residential care settings?

We are looking for a caring, responsible, experienced Team Manager to join our fantastic team at Acorn Cottage, Tadley. As Team Manager you will lead a team of Support Workers who care for our children and young people in their daily lives, ensuring they are safe, comfortable, and healthy.

This is a great opportunity to progress your career in care, working as part of a team committed to helping children with varied and complex needs. Your work will be challenging and rewarding in equal measure and you will be working in a setting where we maintain a strong safeguarding culture, where children and young people are listened to, respected and involved in as many decisions as possible.

Our Team Managers carry out an essential and varied role, supporting the Registered Managers in leading a team to provide the individual, bespoke, support required by the children and young people in our care. You will design, implement and monitor the care and education plans to meet the individual needs of our children and young people, ensuring that key life and independent skills are achieved in the enriching and positive environment we strive to create.

When it comes to looking after our children, we never settle for second best. We are looking for aTeam Managerwith previous experience of managing teams in a residential care setting,who shares our vision to build incredible futures by empowering vulnerable young people in the UK, to be happy and to make their way in the world.

Already qualified with Level 3 Diploma in Residential Childcare or equivalent, and working at Care Worker level 4 or above, you will be a calm, engaging, resilient manager, diligent with quality and compliance, and motivated to bring your experience to a team that is passionate about providing a safe, caring environment where every child can thrive.

About us:

Acorn Cottage is an Ofsted ‘Good’ registered 6 bed residential provision for boys aged between 7-18 with Social Emotional Mental Health challenges (SEMH) We require a Residential Support Worker to join our team. Based in Tadley, you can easily reach the services from Basingstoke, Newbury, Slough, Reading and the surrounding areas. Acorn Cottage is set in a rural location in North Hampshire, offer holistic models of care and education for the residents, which is designed to provide an enriching and positive environment.

Acorn Education & Care is the UK’s leading independent provider of specialist education and residential care for vulnerable children and young people. As part of Outcomes First Group we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

Why join us?

We offer a friendly and inclusive working environment and the chance to be part of a fantastic multidisciplinary team, who work hard and support each other to deliver personalised, bespoke education & care. Our benefits package includes free parking, shopping discounts and cashback via our ‘Rewards Hub’, and access to content on mindfulness, fitness, recipes and much more as part of our ‘Your Wellbeing Matters’ programme.

As well as opportunities for internal promotion, you will have access to high-quality Continuing Professional Development to help pursue your own personal goals. We also offer accredited training programmes including Diplomas and NVQs, supplemented by ongoing learning opportunities.

Ultimately, all of our roles give you the opportunity to enrich the lives of young people and make a positive difference.

 

Acorn Education and Care is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a fully Enhanced DBS.

 

 

 

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Community Nursing Team Lead

National Health Service

Reading, HC
3 days ago
Reading, HC
£38.89k - £44.503k Per Year
3 days ago
£38.89k - £44.503k Per Year

Job Reference: 371-CHW856-A

Employer:
Berkshire Healthcare NHS Foundation Trust
Department:
Community Nursing, Cremyll Road
Location:
Reading
Salary:
£38,890 - £44,503 per annum

These are the values that we live by at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Please find attached the behaviour framework that underpins these values for this job role.


Community Nursing Team Leader - Reading

An exciting opportunity for a dynamic, strategic and enthusiastic individual to join our Community Nursing Team in Reading has arisen. You will be joining a service that has just been recognised as having an ‘Outstanding’ rating, with the trust also being rated ‘Outstanding’ in our latest CQC inspection.

In your role you will lead and support staff in order to promote a service which provides complex nursing care to patients in their own homes. You will be responsible for all aspects of the leadership, development and management of designated teams.

Using your skills you will ensure that safe, evidence-based care is delivered to patients, their families and carers in the Community, whilst also being proactive in promoting a positive image of Community Nursing. You will be working closely with the organisation, integrated teams, key stakeholders and partners.

You will be based at 7-9 Cremyll Road, Reading, RG1 8NQ, but will be expected to visit other sites as part of your role. The benefit of having core working days of Monday – Friday but with opportunities for flexible working will enable you to ensure that a high-quality service is delivered at all times.

You will be:

  • Responsible for the delivery and operational management of the service.
  • Directing and supporting staff in their clinical roles to promote a service which prevents inappropriate or unscheduled hospital admissions and facilitates timely discharge
  • Responsible for capacity planning and management of a seven day service, liaising with other Team Leaders to
  • ensure equity of staffing and work-load to meet the needs of the service
  • Operationally manage a group of staff, including appraisal and personal development planning review and delivery, performance management, leave and sickness absence, ensuring complete confidentiality is maintained
  • Act as a role model and demonstrate a willingness to lead and motivate a team, providing clear and consistent leadership at all times

Some of the benefits of joining our team:

  • AfC Salary ranging from £38,890 to £44,503 per annum
  • Flexible working opportunities and a strong emphasis on your work life balance
  • Annual leave – 27 days for new starters, 29 days after 5 years and 33 days after 10 years NHS service plus bank holidays. Pro rata for part time staff
  • Excellent learning and development opportunities
  • Salary sacrifice scheme for a new car
  • Lease car scheme
  • Generous maternity, paternity and adoption leave for eligible staff
  • Advanced IT enablement and support
  • Confidential telephone care service providing independent staff support and advice
  • And so much more

The 4 “must haves” for you to be considered for this role

  • Adult nursing qualification along with NMC registration
  • Evidence of clinical leadership within a community nursing environment
  • Evidence of relevant continuous professional development
  • A full UK Driving Licence and have use of a car for work purposes

Should you match up to the 4 points listed above, then we would recommend you make your application to work at Berkshire Healthcare NHS Foundation Trust!

For further details / informal visits contact:

For further details about this role or questions in general about working for Berkshire Healthcare please contact Samantha Mcendoo, Community Nursing Services Team Manager, Samantha.Mcendoo@berkshire.nhs.uk or call Samantha on: 07867800961.

For further details / informal visits contact:

NameSamantha McEndooJob titleCommunity Nursing Services Team ManagerEmail addresssamantha.mcendoo@berkshire.nhs.ukTelephone number07867 800961



We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Berkshire Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.

NO AGENCIES TO CONTACT BERKSHIRE HEALTHCARE DIRECTLY PLEASE

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Deputy Team Leader Andover Theatres

National Health Service

Andover War Memorial Hospital, Southern
1 day ago
Andover War Memorial Hospital, Southern
£31.365k - £37.89k Per Year
1 day ago
£31.365k - £37.89k Per Year

Job Reference: 251-SURG328-RF

Employer:
Hampshire Hospitals NHS Foundation Trust
Department:
Theatres
Location:
Andover War Memorial Hospital, Andover
Salary:
£31,365 - £37,890 per annum

Hampshire Hospitals NHS Foundation Trust provides services through its three hospitals in Andover, Basingstoke and Winchester. We provide all general hospital services for planned and emergency care as well as specialist services.


/We are currently seeking a highly motivated enthusiastic individual for the role of Deputy Sister/Charge Nurse in our Day surgery Unit at Andover War memorial Hospital.

The post holder will be an experienced practitioner ideally with experience of having worked in short stay and fast turnover environments, together with an interest in teaching, supervising and mentoring nursing staff and learners.

You will be expected to support the Team Leader in leading and managing the short stay and day surgery services in addition to co-ordinating and facilitating the day to day running of the DSU department.

This is an exciting opportunity for experienced practitioners looking to develop and extend their management and leadership skills within a progressive, supportive, and friendly environment.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered

For further details / informal visits contact:

Sarah Forshaw, Team Leader DSU Andover

sarah.forshaw@hhft.nhs.uk / 01264 835339



Our commitment to you:

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

The paperwork:

  • Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. After applying via NHS Jobs, your submitted application will be imported into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs. As all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
  • All new staff will be subject to a probationary period covering their first six months in post.
  • In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.

  • Note to vacancy advertisers: Hampshire Hospitals NHS Foundation Trust operates a strict process regarding the advertising of vacancies, details of which may only be reproduced with the written permission of the person authorised by the Trust to place the advert. Any orders obtained via unsolicited routes (including individuals not so authorised) will not be paid and the circumstances will be reported to our counter fraud specialist.

This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.

Please kindly note: If you have applied for this role within our Trust in the last 3 months and have not been successful your new application may not be considered.

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Housing Support Team Leader

Essential Employment

Newbury, HC
17 days ago
Newbury, HC
17 days ago

Based in Newbury paying £15.78ph PAYE

 

This is a full time temporary contract role.

 

Our client is looking for a Housing Support Team Leader. To be responsible for the effective supervision of the day to day work of the Housing Support Team including intensive housing support, partnership work and effective negotiation with voluntary and statutory partners to ensure applicants who are at risk of homelessness and rough sleeping access a range of services.

 

The successful candidate will manage housing support staff ensuring that 121’s, appraisals and training are carried out, provide a reactive service to applicants who are at imminent risk of rough sleeping and homelessness and who require intensive support to sustain and maintain their tenancies and provide extensive advice and support to staff to enable them to help applicants in court during possession hearings and to liaise with the landlord both pre- and post-court to ensure a plan is in place to prevent evictions. To ensure that performance targets are met and a culture of performance management, customer care, value for money and service users’ empowerment is embedded across the team

 

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

 Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

 

All our roles may be subject to pre-employment checks including references so please be prepared.

 

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk

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Residential Care Team Leader - Part Time Days At Kent Lodge Care Home

Shaw Healthcare Ltd

Basingstoke
1 day ago
Basingstoke
1 day ago

Residential Team Leader

Hours/shifts: 8:00am - 20:00pm   

Location: Homefield Way, Aldermaston Road
Basingstoke RG24 9SE

 

Main Responsibilities

It will be your responsibility to build strong relationships with all those around you, making sure family and friends feel welcomed, that health care professionals are kept well-informed, and that you’re keeping your Line Manager up to speed with residents’ needs and progress. A team player, you can follow guidelines and policies easily, and will have good written skills, as you will need to write up care plans

  • Provision of personalised and or person-centred care.
  • The safeguarding of service users.
  • Continuously assess, implement and evaluate residents care.
  • Maintain professional conduct at all times.
  • Adopt safe working practices in accordance with health & safety guidelines.
  • Must meet the minimum CQC standards and maintain professional CQC relationship.
  • Ensure personal development (continuous) and mandatory training is kept up to date.
  • Set and maintain the highest standard of care in the clinical area.

 

The Ideal Candidate

To join us as a Team Leader, you’ll need previous experience working with older people in residential care. You will need to be flexible, patient, caring, organised and great with people. You will have strong communication skills both verbally and in writing and also will have completed or working towards your QCF 3 in Health and Social Care (or equivalent).

.

 

About The Company

Shaw healthcare have an excellent employee benefit package, which includes:

  • Full paid induction programme
  • Work towards a QCF qualification and excellent development/promotion opportunities
  • Our Refer a Friend bonus scheme (earn up to £1000)
  • Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
  • Free Uniform
  • Discounted Meals while on Shift
  • Pension scheme
  • Retail discounts and vouchers
  • Holiday discounts
  • Online benefits and cashback rewards
  • Employee Assistance Programme to all contracted staff including face to face counselling
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Residential Care Team Leader - Part Time Nights At Kent Lodge Care Home

Shaw Healthcare Ltd

Basingstoke
1 day ago
Basingstoke
1 day ago

Residential Team Leader

Hours/shifts: 8pm – 8am including alternative weekends  

Location: Furnace Drive, Furnace Green Crawley RH10 6HZ

At Burleys Wood care home we provide residential and nursing care for up to 60 residents.

Main Responsibilities

It will be your responsibility to build strong relationships with all those around you, making sure family and friends feel welcomed, that health care professionals are kept well-informed, and that you’re keeping your Line Manager up to speed with residents’ needs and progress. A team player, you can follow guidelines and policies easily, and will have good written skills, as you will need to write up care plans

  • Provision of personalised and or person-centred care.
  • The safeguarding of service users.
  • Continuously assess, implement and evaluate residents care.
  • Maintain professional conduct at all times.
  • Adopt safe working practices in accordance with health & safety guidelines.
  • Must meet the minimum CQC standards and maintain professional CQC relationship.
  • Ensure personal development (continuous) and mandatory training is kept up to date.
  • Set and maintain the highest standard of care in the clinical area.

 

The Ideal Candidate

To join us as a Team Leader, you’ll need previous experience working with older people in residential care. You will need to be flexible, patient, caring, organised and great with people. You will have strong communication skills both verbally and in writing and also will have completed or working towards your QCF 3 in Health and Social Care (or equivalent).

.

 

About The Company

Shaw healthcare have an excellent employee benefit package, which includes:

  • Full paid induction programme
  • Work towards a QCF qualification and excellent development/promotion opportunities
  • Our Refer a Friend bonus scheme (earn up to £1000)
  • Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
  • Free Uniform
  • Discounted Meals while on Shift
  • Pension scheme
  • Retail discounts and vouchers
  • Holiday discounts
  • Online benefits and cashback rewards
  • Employee Assistance Programme to all contracted staff including face to face counselling
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Team Leader - CAMHS Rapid Response

National Health Service

Wokingham Hospital, HC
3 days ago
Wokingham Hospital, HC
£47.544k - £53.459k Per Year
3 days ago
£47.544k - £53.459k Per Year

Job Reference: 371-CYP580-A

Employer:
Berkshire Healthcare NHS Foundation Trust
Department:
CAMHS Rapid Response
Location:
Wokingham Hospital, Wokingham
Salary:
£47,544 - £53,459 per annum (incl of HCAS)

These are the values that we live by at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Please find attached the behaviour framework that underpins these values for this job role.


What’s special about this opportunity?

Berkshire Healthcare’s vision is to provide the best care in the right place; developing and delivering excellent services in local communities with people and their families to improve their health, well-being and independence. We pride ourselves in recruiting staff who display our values and the right behaviours and work hard to create a culture which respects all of our staff for the unique contribution they make to ensuring high quality care is delivered. Our values are:

  • Caringfor and about you is our top priority
  • Committedto providing good quality, safe services
  • working Togetherwith you to develop innovative solutions

Berkshire Healthcare NHS Foundation Trust can provide you with a dynamic, people-centred environment, where you will be empowered to support children, young people and their families, providing compassionate and structured care that is shaped to their unique needs, aimed at improving their resilience, aiding their recovery and mitigating risk to themselves and others.

We value our employees and put people first. We will provide you with an excellent working environment that has just been recognised with a ‘Outstanding’ rating overall, our latest CQC inspection also found that: ‘Staff and managers consistently spoke to and about patients with warmth and positive regard, showing a knowledge of their individual likes and dislikes, as well as their clinical presentations.’

Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth with opportunities to help you to build your Continuing Professional Development portfolio, enabling you extend your skills and ensure that you excel.

We are pioneers in compassionate leadership, Quality Improvement and IT developments including digital clinical platforms, which is about creating a culture where everyone has a voice and where service users and staff collaborate to have a direct impact on the things that matter most.

About you:

An exciting opportunity has become available within the CAMHS Community Rapid Response Team. We are looking for an enthusiastic, skilled and experienced CAMHS/ Mental Health Practitioner working currently in Health or Social Care to join our community CAMH service in a Team Manager role.

This is an excellent opportunity for a motivated clinician/leader/Manager to further develop their management skills and expertise in the field of CAMHS Rapid Response Team.

CAMHS Community Rapid Response Team is a Berkshire wide service which provides urgent assessment and short-term interventions to young people (under 18 years) presenting in a mental health crisis. The service responds to young people who present to our acute hospitals and operates from 8am-10pm Monday to Friday and 9am-5pm at weekends.

As part of providing an urgent response to young people in crisis, the service aims to avoid/reduce Tier 4 admissions, delayed discharges and reduce frequent A&E attendance. The service provides comprehensive mental health assessments and clinical formulation to identify the young person’s needs as well as providing brief stabilising interventions including multi-agency consultation/liaison, as many young people present in crisis due to systemic issues such as family relational issues or school difficulties.

You will work in partnership with operational and professional leads across the service to ensure that we provide efficient, safe, responsive, consistent and equitable high quality assessments to children and young people and their families presenting in crisis.

As the successful candidate, you will be able to demonstrate that you are solution focused, resilient, and dynamic in your approach, able to embrace change and support others in doing so. You will need to have a CAMHS clinical or Social Work background and be able to demonstrate skills relevant to the role.

Our collective teams seek to make a real difference to the young people in their care, therefore we are looking for motivated and experienced leaders with exceptional skills, whose role it will be to support, supervise and develop members of their team, and contribute to the development of the wider service.

What’s next?

If you are a team player and want to join this supportive and innovative team and are looking to increase your management experience to develop your career and you share our passion for people and the dedication to excel, we’d love to hear from you.

We are happy to answer any questions that you may have.

Please don’t hesitate to call Mathew Prouse, Rapid Response Team Service Manager on: 07775 852 630 or by email to Mathew.prouse@berkshire.nhs.uk

In addition to a competitive salary, as a valued member of our team, you will receive generous annual leave, have access to our salary car scheme, support with childcare and as a respected member of the NHS, discounts from high street retailers and restaurants.

We’d love to welcome you to our warm, friendly team, who want to help you to make your career reflect your ambitions.



We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Berkshire Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.

NO AGENCIES TO CONTACT BERKSHIRE HEALTHCARE DIRECTLY PLEASE

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EMEA Team Lead Account Services

Datto

Reading, EN
9 days ago
Reading, EN
9 days ago

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.

We are looking for a hard-working, highly motivated Team Leader to help manage and support our Account Services and Revenue Risk department. Reporting to the Senior Manager of Partner Accounts the successful candidate is responsible for executing on the day to day goals of the billing team/collections team. The ideal candidate is highly autonomous and able to independently identify high value/impact solutions and drive them to completion. They must have thorough knowledge of billing and AR processes and skill in invoices, credit and debit adjustments, billing records, product billing and service cancellations. Acting as an advocate for the team, the primary goal for the candidate is to ensure that all tasks of the specialists are completed daily and that each individual on the team is delivering the best possible partner experience. The Team Lead will help in the smooth functioning of the day to day operations of the Partner Accounts organization. They must plan, organize, staff, motivate and coordinate efforts and goals. To accomplish this, they will develop and maintain an expert level of account knowledge as well as internal Datto process knowledge.

 

Responsibilities:

The Team Lead is responsible for performing the following duties:

  • Manage, develop and train a team of 4 direct reports across the Account Services and Revenue Risk department 
  • Support Team Trainer in training and process improvement projects alongside ongoing training of team members 
  • Assist Manager in development and mentoring of team members via regular 1-1’s, performance reviews and general line management duties
  • Monitor KPI’s such as ART, Backlog, FDS, A/R outstanding, DSO, CES and adjustment of staffing where necessary to avoid ticket backlog
  • Support Manager with phone queue to ensure no calls are missed
  • Allocating tickets from the unassigned work queue
  • Monitoring work queues to ensure daily productivity goals are met daily
  • Support manager in daily review of drilling down backlog for both billing and risk
  • Maintain a high level of of satisfaction adherence to partner service level agreements
  • Seek successful resolution of partner’s billing/AR inquiries received through multiple communication channels
  • Coordinating appropriate allocation of daily work volume when needed - phone calls, chats, tickets, logged into the right status, coverage when team members are out.
  • Adherence to all AR processes including but not limited to, payment plans, write offs and partner account hygiene
  • Perform analysis activities for Quality Assurance of all Account/Revenue Risk Specialists
  • Act as point of contact for Sales and Success teams to field queries outside ticket queues. Supports manager in attending meetings to resolve all billing/risk issues 
  • Support management team in the AR Resolution/Disconnect process as needed
  • Work collaboratively with other functional groups to ensure timely completion of tickets and escalating aging tickets as needed
  • Duties as necessary or needed

Desired Skills & Experience:

  • German speaking essential
  • Italian and Dutch language skills desirable, however not essential
  • Proven track record of the ability to lead people
  • Strong ability to onboard new employees, including training, mentoring, coaching
  • Highly autonomous and able to independently identify high value/impact solutions and drive them to completion
  • Thorough knowledge of billing and AR process
  • Strong understanding of Salesforce 
  • Strong knowledge of Netsuite
  • Thorough skill in invoices, credit and debit adjustments, billing records, product billing and service cancellations
  • Strong ability to share knowledge in processes and functions
  • Strong ability to exercise good judgment and decision making, with minimal supervision

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Private medical insurance
  • Free lunch every Friday
  • Flexible paid time off policy
  • Free food, drinks, and fresh organic fruit
  • Charity match program
  • Education reimbursement
  • And more!

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with ourRecruiting Privacy Practices.

Datto is an equal opportunity employer.

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Diabetic Eye Screening Team Leader

National Health Service

Berkshire, HC
2 days ago
Berkshire, HC
£25k - £25k Per Year
2 days ago
£25k - £25k Per Year

Job Reference: J246-A-21-4885

Employer:
Health Intelligence Ltd
Location:
Berkshire
Salary:
£25,000

InHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes (DESP) across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience.

We do this to ensure early diagnoses’ and to reduce diabetes related complications to our patients.

As a Team Leader in our DESP programme, you will be responsible for the delivery of consistently high-quality diabetic eye screening service for patients with diabetes. The post-holder will assist the Programme Manager in supervising the team leaders and retinal screener/graders who will operate in a community based environment.

Key Duties

  • Provide supervision, mentoring, training and where necessary challenge inappropriate behaviour in order to ensure a consistently high-quality diabetic eye screening and grading service is provided by all members of the Programme
  • Assist members of the teams to complete their level 3 Diploma for Health Screeners Qualification and ensure teams are kept informed of development, new policies, procedures and working practices
  • Assist the Programme Manager in the completion and dissemination of the screening and grading schedule including the staff rota
  • Working with the Programme Manager, co-ordinate the input of members of the team to ensure cover is always provided for the screening clinics and grading service
  • Monitor the clinic environments across the Programme area in order that clinical and organisational standards are maintained
  • Contribute to the goals and objectives of the whole Diabetic Eye Screening Programme’s Screening and Grading Team and demonstrate team leadership
  • Oversee all compliance carried out by team leaders venue/screeners and assist where required
  • Adopt a ‘problem solving approach’ and use your best judgement and analysis in order to identify solutions to challenges in day to day operations
  • Maintain the highest standards of patient care and service delivery

What you will need to succeed in this role

  • Diabetic Retinopathy Screening Diploma or level 3 Diploma for Health Screeners
  • Educated to GCSE Level in Maths and English
  • Excellent written and verbal communication skills
  • Effective listener
  • Numerate
  • Organisational and training skills
  • Able to organise self and teams and prioritisation of workloads
  • Grader that meets Internal Quality Assurance standards

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Team Leader (Extra Care)

Radis

Hungerford, HC
9 days ago
Hungerford, HC
9 days ago

Radis Community Care have an exciting opportunity for a Team Leader to join our team based at our Redwood House Extra Care Scheme.

About Radis

Radis Community Care is a well-established and successful family run care company which has been delivering high quality care and support in excess of 30 Local Authorities in England and Wales.

The role of Radis is to provide outcome focused, re-enabling care for a range of Service Users including the elderly and for people with physical and/or learning disabilities. The care provided is client-centred and ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

About the role

As a Team Leader you will provide support to our extra care complex, providing specialised support to individuals. Radis recognise each person as an individual and provide a unique service which is tailored to their specific needs and provide a consistent approach throughout their life.

You will be the first point of contact for the package, providing supervisions / meetings and support to the Care Workers. The role will require you to schedule / allocate work to the Care Workers ensuring personal care and all care tasks are client specific. You will also support with medication, personal care tasks and offer support within the community.

Some of the benefits for the role

  • Mileage allowance for cars and bikes
  • NEST pension (with contributions from Radis)
  • Opportunities for career progression
  • Fully structured induction and support for all new starters available
  • Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
  • Minimum 28 Days annual leave for full time contracts

Skills and Qualifications required for the role

Previous experience as a Team Leader will be advantageous but not essential. The successful candidate will have an NVQ Level 2 in Health and Social Care working towards Level 3.  You will have good written and verbal commination skills and have a willingness to learn in line with clients needs and expectations.

This role requires you to undergo an enhanced DBS check. A driving licence with access to a vehicle will also be advantageous as some travel may be required for the role.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

 

INDMP

Salary

£29.294k Per Year

Job Type

Full Time

Posted

2 days ago

Description

Team Manager


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Job Title: Team Manager

Location:        Tadley

Salary:             £29,294

Hours:              51.5 hours per week

Contract:         Permament

Can you enrich the lives of young people as a Team Manager in our residential care settings?

We are looking for a caring, responsible, experienced Team Manager to join our fantastic team at Acorn Cottage, Tadley. As Team Manager you will lead a team of Support Workers who care for our children and young people in their daily lives, ensuring they are safe, comfortable, and healthy.

This is a great opportunity to progress your career in care, working as part of a team committed to helping children with varied and complex needs. Your work will be challenging and rewarding in equal measure and you will be working in a setting where we maintain a strong safeguarding culture, where children and young people are listened to, respected and involved in as many decisions as possible.

Our Team Managers carry out an essential and varied role, supporting the Registered Managers in leading a team to provide the individual, bespoke, support required by the children and young people in our care. You will design, implement and monitor the care and education plans to meet the individual needs of our children and young people, ensuring that key life and independent skills are achieved in the enriching and positive environment we strive to create.

When it comes to looking after our children, we never settle for second best. We are looking for aTeam Managerwith previous experience of managing teams in a residential care setting,who shares our vision to build incredible futures by empowering vulnerable young people in the UK, to be happy and to make their way in the world.

Already qualified with Level 3 Diploma in Residential Childcare or equivalent, and working at Care Worker level 4 or above, you will be a calm, engaging, resilient manager, diligent with quality and compliance, and motivated to bring your experience to a team that is passionate about providing a safe, caring environment where every child can thrive.

About us:

Acorn Cottage is an Ofsted ‘Good’ registered 6 bed residential provision for boys aged between 7-18 with Social Emotional Mental Health challenges (SEMH) We require a Residential Support Worker to join our team. Based in Tadley, you can easily reach the services from Basingstoke, Newbury, Slough, Reading and the surrounding areas. Acorn Cottage is set in a rural location in North Hampshire, offer holistic models of care and education for the residents, which is designed to provide an enriching and positive environment.

Acorn Education & Care is the UK’s leading independent provider of specialist education and residential care for vulnerable children and young people. As part of Outcomes First Group we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

Why join us?

We offer a friendly and inclusive working environment and the chance to be part of a fantastic multidisciplinary team, who work hard and support each other to deliver personalised, bespoke education & care. Our benefits package includes free parking, shopping discounts and cashback via our ‘Rewards Hub’, and access to content on mindfulness, fitness, recipes and much more as part of our ‘Your Wellbeing Matters’ programme.

As well as opportunities for internal promotion, you will have access to high-quality Continuing Professional Development to help pursue your own personal goals. We also offer accredited training programmes including Diplomas and NVQs, supplemented by ongoing learning opportunities.

Ultimately, all of our roles give you the opportunity to enrich the lives of young people and make a positive difference.

 

Acorn Education and Care is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a fully Enhanced DBS.