• Custom synthesis projects on small, lab scale up to 20 litre scale
• FTE projects synthesising compound libraries for testing in medicinal chemistry lead identification / lead optimisation programs
• Handling and synthesis of highly potent active pharmaceutical ingredients

• Ideally previous industry experience in practical organic chemistry as a Research Chemist
• Educated to a BSc/MChem level is essential
• Qualified in a chemistry based subject to PhD level is highly desirable
• Experience gained in pharmaceuticals, life sciences or agrochemical sectors desirable
• Additional experience in medicinal chemistry drug design or the synthesis of high potency small molecules is advantageous

Customer Service Team Leader - £24-26,000/annum + Bonus Scheme

Full Time

HG5

Clad Safety supply workwear and PPE to industry and grew significantly during 2020. Most orders and enquiries come from existing customers who have pre-agreed product ranges with special prices. Leading our Customer Service Team, you will develop strong relationships with both customers and colleagues, ensuring prompt clear communication and strong teamwork.

The Customer Service Team is the first point of contact for our customers so it’s very important to understand exactly what the customer needs and be able to provide accurate information quickly. This requires good attention to detail and good product knowledge. The team regularly enjoy very positive feedback from customers.

You will be working within the team picking up some routine tasks yourself and leading by example. Every touchpoint with a customer is an opportunity to serve them and increase their satisfaction which in turn leads to increased sales.

Key Responsibilities:

·Managing the day-to-day workload of the Customer Service Team to ensure Emails, Phone and Live Chat enquiries are dealt with promptly.

·Maintaining a Sales-focus to everything which is being worked on by assisting the team with enquiries and liaising closely with Sales and Operations teams.

·Responding to customers’ orders and agreeing delivery dates by phone and email including proactively calling customers to cement relationships and look for further business opportunities.

·Recognise when a customer is unhappy and take responsibility to ensure any issues are recorded on CRM and resolved quickly and thoroughly.

Candidate Characteristics

·Team player with a positive outlook and ‘can-do’ personality

·Very good communication skills with a professional approach

·Experience of leading a team, coaching and improving team performance.

·Strong attention to detail, with good IT and organisational skills

·Keen to learn and share technical product knowledge.

Full training will be provided.

Interested? Please send your cv by return.

Do you want to change your life?

Join our family today and change your life! Change your life at Northern Gas and Power.

YOUR PACKAGE:

• SALARY: Industry Leading Salary + Uncapped Commission 
• HOURS: Monday – Friday (9:00am-5:00pm)
• LOCATION: RIGA, HQ (Gateshead)
• HOLIDAYS: Annual Leave + Bank Holidays + December Off (Fully Paid)
• PROGRESSION PATHWAY: Lead Generator -> Energy Consultant -> Closer -> Team Manager

Why us?

A job at NGP could ensure your financial independence. It can provide you with job security at a time when it’s needed most. Your journey here will begin with a very warm welcome.

You’ll be trained by award-winning industry experts and placed on a comprehensive training course, giving you ample resources and confidence to succeed in your role.

Northern Gas and Power have invested our RIGA Headquarters, an all-new £2m+ investment focusing on ‘Work/Life’ balance. We’ve designed the offices meticulously for our NGP Family, from the ergonomic seating to gaming and zen zones. It’s all designed to promote a healthy headspace for each of our employees.

What we give you:

• Industry leading training package
• Six Months support and 1-1 Mentoring
• Training Coaches, Personnel Reps
• Health and Wellbeing Focus
• Monthly performance-based Incentives
• Job Security, Permanent Contracts
• Unlimited Earning Potential
• Multiple Career Progression Opportunities
• International Company Job Positions
• Master Trust Pension Enrolment
• December OFF + Annual Leave (Fully Paid)
• Access to Childcare Providers
• Diversity + Inclusion in the Workplace

NGP’s Values:

With an increasing emphasis on sustainability, our ambition is to change the way businesses use and control their energy. We provide carbon, cost and consumption strategies which allow businesses to drive towards net-zero.

As an industry leader in the energy sector, we realise the positive difference we make, from customer service, procurement and compliance, through to technology and sustainability. We’re meeting the real demand for change as the world becomes more eco-friendly.

We’re always looking to grow.

We’re keen to deliver our energy services and energy management technologies as far and wide as we can. We want to make a difference.

What you give us:

You’ll connect with businesses by making outbound B2B calls to build, develop and maintain relationships with clients across the UK. Our focus is to drive a sustainable change in business energy behaviour. We provide businesses with bespoke solutions in energy procurement and energy management.

• Focus on frontend of role bringing in bills and LOAs and working with a closer
• Understand a potential client’s energy requirements through questioning
• Consider best-case solutions to help manage energy, reduce consumption and cost
• Handle objections using up to date market/product information
• Present unique solutions which save time, money and reduce their carbon emissions
• Develop and maintain trusted relationships with current and future customers
• Manage your existing customer accounts and renewals
• Achieve daily/weekly/monthly sales and revenue targets and KPIs
• Adhere to sales compliance rules - all sales generated in line with our quality standards
• Complete customer details and sales information to required standard on CRM system
• Working closely with Team Manager to maximise all opportunities
• Attend ongoing training and coaching sessions
• Provide excellent customer service throughout the sales journey
• Ensure compliance with all company operating policies and procedures

You:

• Self-motivated, driven and not afraid of a challenge
• Understand business market and the intricacies of various industries
• Proven track record working against daily/weekly/monthly KPIs and targets
• Fully competent with computers including Microsoft Office
• Organised, effective, independently manage workload
• Excellent communication skills, develop urgency on calls, explain clearly and thoroughly

Desirable Experience:

• Sales Experience
• B2B Sales
• Energy Industry Background
• Working within a Team

Do you want to change your life?

Join our family today and change your life! Change your life at Northern Gas and Power.

YOUR PACKAGE:

• SALARY: Industry Leading Salary + Uncapped Commission
• HOURS: Monday – Friday (9:00am-5:00pm)
• LOCATION: RIGA, HQ (Gateshead)
• HOLIDAYS: Annual Leave + Bank Holidays + December Off (Fully Paid)
• PROGRESSION PATHWAY: Lead Generator -> Energy Consultant -> Closer -> Team Manager

Why us?

A job at NGP could ensure your financial independence. It can provide you with job security at a time when it’s needed most. Your journey here will begin with a very warm welcome.

You’ll be trained by award-winning industry experts and placed on a comprehensive training course, giving you ample resources and confidence to succeed in your role.

Northern Gas and Power have invested our RIGA Headquarters, an all-new £2m+ investment focusing on ‘Work/Life’ balance. We’ve designed the offices meticulously for our NGP Family, from the ergonomic seating to gaming and zen zones. It’s all designed to promote a healthy headspace for each of our employees.

What we give you:

• Industry leading training package
• Six Months support and 1-1 Mentoring
• Training Coaches, Personnel Reps
• Health and Wellbeing Focus
• Monthly performance-based Incentives
• Job Security, Permanent Contracts
• Unlimited Earning Potential
• Multiple Career Progression Opportunities
• International Company Job Positions
• Master Trust Pension Enrolment
• December OFF + Annual Leave (Fully Paid)
• Access to Childcare Providers
• Diversity + Inclusion in the Workplace

NGP’s Values:

With an increasing emphasis on sustainability, our ambition is to change the way businesses use and control their energy. We provide carbon, cost and consumption strategies which allow businesses to drive towards net-zero.

As an industry leader in the energy sector, we realise the positive difference we make, from customer service, procurement and compliance, through to technology and sustainability. We’re meeting the real demand for change as the world becomes more eco-friendly.

We’re always looking to grow.

We’re keen to deliver our energy services and energy management technologies as far and wide as we can. We want to make a difference.

What you give us:

You’ll connect with businesses by making outbound B2B calls to build, develop and maintain relationships with clients across the UK. Our focus is to drive a sustainable change in business energy behaviour. We provide businesses with bespoke solutions in energy procurement and energy management.

• Focus on frontend of role bringing in bills and LOAs and working with a closer
• Understand a potential client’s energy requirements through questioning
• Consider best-case solutions to help manage energy, reduce consumption and cost
• Handle objections using up to date market/product information
• Present unique solutions which save time, money and reduce their carbon emissions
• Develop and maintain trusted relationships with current and future customers
• Manage your existing customer accounts and renewals
• Achieve daily/weekly/monthly sales and revenue targets and KPIs
• Adhere to sales compliance rules - all sales generated in line with our quality standards
• Complete customer details and sales information to required standard on CRM system
• Working closely with Team Manager to maximise all opportunities
• Attend ongoing training and coaching sessions
• Provide excellent customer service throughout the sales journey
• Ensure compliance with all company operating policies and procedures

You:

• Self-motivated, driven and not afraid of a challenge
• Understand business market and the intricacies of various industries
• Proven track record working against daily/weekly/monthly KPIs and targets
• Fully competent with computers including Microsoft Office
• Organised, effective, independently manage workload
• Excellent communication skills, develop urgency on calls, explain clearly and thoroughly

Desirable Experience:

• Sales Experience
• B2B Sales
• Energy Industry Background
• Working within a Team

DO NOT APPLY UNTIL VISITING OUR WEBSITE AND WATCHING OUR INTRO VIDEO:

www.dropless.co.uk

Dropless are London's newly established on-demand car and fleet washing and valeting company. We travel to our clients across London to wash and valet their cars and fleets of vehicles. All equipment provided and full training given.
This is a permanent, 45 hour per week position paid at £22k per year (PAYE-employed). 20 days holiday plus 7 bank holidays per year. Fast progression available for those who are hard-working, moving on to team leader position in 3 months paid at £24k per year.
Working hours may flex due to client demands.

Requirements

No prior experience required but preferred - full training given.

Must have a CBT or full UK driving license to drive a company moped or van, available to rent for £30 a week.

Must have a smartphone

Benefits

Tips available

Bonus scheme for high performance and acquisition of new customers.

Who we are:

Pact Coffee is all about making coffee a force for good. We source specialty coffee, which we roast and grind then deliver the results to homes, offices, cafés, and hotels across the country. We were founded on the principle that businesses should do good, by doing well.

How do we do well? With 100% commitment to direct trade, an investment and training programme that helps farmers change their lives for the better. By paying an average of 55% above the Fairtrade baseline, we encourage farmers to strive for speciality grade crops - because it's about quality, not charity.

We might be biased, but we think we’ve got the best team in the business. Based across our head office in Bermondsey, our roastery in Haslemere and in their home offices, our people come from a range of industries and are united in our mission to make coffee a Force for Good.

What we do:

• Roast our coffee no more than seven days before shipping.
• Grind our beans on the day they are shipped.
• Make great tasting speciality coffee accessible to coffee lovers across the UK.
• Create a community of coffee lovers through education and idea sharing.
• Have an energetic and collaborative approach to work.
• Offer a competitive salary, free coffee (obviously!) and fun perks including breakfast and snacks at work.
• Make coffee a force for good and have fun doing it!

As Production Manager your main responsibilities will include:

• Manage, motivate and develop a team of Production Operatives and Team Leaders, minimising labour churn levels.
• Plan and control required labour hours in line with volumes and CPU targets, whilst ensuring operational excellence.
• Drives productivity improvements within the operation for space control and touch point reduction.
• Manage the production procedures ensuring product quality control, order accuracy and on-time completion.
• Ensuring no service failures to enable shipment for 100% of daily orders.
• Responsibility of food standards controls and H&S practices.
• Site maintenance as appropriate.

Requirements

The role:

We’re looking for a Production Manager to join our team. Reporting directly to the Supply Chain Director, you will lead and motivate a team of Production Operatives to deliver operational excellence throughout the operation.

You will focus on driving continuous improvement in all areas of the production operation, across H&S policies, process efficiencies, labour cost control and customer experience.

You’ll be perfect for the role if...

• You are ambitious and efficiency driven.
• You have experience of leading and motivating a team, preferably within a production / warehouse environment.
• You are highly organised, a multi tasker and can deliver results to a deadline.
• You have great communication skills and confidence when working across business levels.
• You are a self starter and drive your own initiatives in line with the business objectives.
• You have a good level of experience with Google Sheets / Excel.

Step Ahead are aiding candidates with their applications for: Team Leader

Location: Lewisham

Job type: Permanent

Full-time hours: 37.5 per week
Salary: £25,000

Role overview

You will need to have a positive attitude, leadership capabilities and a willingness to support and teach others.  Your role will work alongside the Operations Manager providing support in managing a team of Support Workers.  You will also be expected to cover shifts in the role of a Support Worker and in addition your responsibilities will include:

• Providing leadership to the team acting as a positive role model at all times
• Managing rotas on a daily/weekly/monthly basis to ensure that the service is resourced appropriately
• Providing effective Supervision to Support Workers
• Promoting good team working within the service
• Motivating, supporting and mentoring the team, including debriefing following challenging situations
• Supporting the Operations Manager in defining the quality of service and holding themselves and others to account for delivering to this.

We require our team members to engage in our vision and opportunities in order to enable our young people to have enhanced life experiences. We will provide all training and knowledge required to do so, however the following experience would be desirable for this role:

- 1 year’s previous experience working with young people with additional needs

- Leading a team in a similar setting, including conducting Supervision

- NVQ Level 3

An Enhanced Disclosure and Barring check will be required for this role.

Step Ahead are aiding candidates with their applications for: Team Leader

Location: Greenwich

Job type: Permanent

Full-time hours: 37.5 per week
Salary: £25,000

Role overview

You will need to have a positive attitude, leadership capabilities and a willingness to support and teach others.  Your role will work alongside the Operations Manager providing support in managing a team of Support Workers.  You will also be expected to cover shifts in the role of a Support Worker and in addition your responsibilities will include:

• Providing leadership to the team acting as a positive role model at all times
• Managing rotas on a daily/weekly/monthly basis to ensure that the service is resourced appropriately
• Providing effective Supervision to Support Workers
• Promoting good team working within the service
• Motivating, supporting and mentoring the team, including debriefing following challenging situations
• Supporting the Operations Manager in defining the quality of service and holding themselves and others to account for delivering to this.

We require our team members to engage in our vision and opportunities in order to enable our young people to have enhanced life experiences. We will provide all training and knowledge required to do so, however the following experience would be desirable for this role:

- 1 year’s previous experience working with young people with additional needs

- Leading a team in a similar setting, including conducting Supervision

- NVQ Level 3

An Enhanced Disclosure and Barring check will be required for this role.

Back to Search results

Supervising the delivery of Utility Arboriculture in proximity to the overhead National Grid transmission network.

About the role

With a firm focus on customer service, compliance, Health and Safety and the promotion of safe working practices, you will lead a team of operatives delivering arboricultural services on the National Grid vegetation management contract.

You will also:

• Ensure vegetation management operations are carried out safely, efficiently and to contract specification.
• Ensure the workload is scheduled and completed efficiently.
• Complete and submit documentation and risk assessments within agreed timeframes.
• Report all hazards and incidents in accordance with company policy
• Liaise with clients and customers ensuring day-to-day problems are dealt with swiftly and effectively.
• Maintain vehicles, plant and work equipment to Company standard.
• Ensure a professional image is presented at all times.

About you

You will have a sound knowledge of the arboriculture industry preferably in the area of Utilities, a good knowledge of health and Safety procedures and proven leadership skills.

You will also need:

• NPTC CS30, 31 , 32, 38, 39, 40 & 41 (All training, refresher or additional, will be provided for by the company)
• UA1 & 5 qualifications preferred
• HAVS assessment
• The ability to organise and motivate a team
• Good communication skills
• Customer focus
• Level 1 First Aid qualification preferred
• Full UK driving licence (B+E an advantage).

Hourly rate negotiable dependent on qualifications and experience. DBS checking and Drug and Alcohol screening mandatory.

About us

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services internationally.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.