Job Title: Restaurant / Retail Store Manager (Subway)
Location: Wrexham, Wales - LL14 6EQ
Salary: £20,000 - £21,500 p/a D.O.E
Benefits: Free Food & Drink on Shift & Employee discounts (Gym, Retailers etc.)

Sublime Stores Ltd. own and operate a group of Subway stores across the North of England and Wales and we are excited to be looking for an enthusiastic person to join our growing Store Management team. We are an ever-growing company and we are looking for a motivated individual who is looking for a new challenge to be a Restaurant / Food Retail Store Manager with us.

As our Restaurant / Retail Store Manager, your responsibility will be the day-to-day running of the store and you will be involved in reaching sales targets and increasing profits, dealing with customer service issues such as queries and complaints, plus health and safety and security issues. You will also be responsible for staff management, schedules, banking, training, weekly stock taking and organising staff.

Moreover, you will oversee stock control, ensuring quality is of the right standard and that supplies are re-ordered in time. You will always ensure that you are satisfying and maximizing your customer’s needs. You will lead from the front, be a real hands-on leader and be pivotal in the development of the business.

Your duties and key responsibilities as our Restaurant / Retail Store Manager (Subway):

• To meet and exceed performance targets
• Create a fun and professional working environment
• Provide a consistently high-quality product and service to customers
• Liaise with other senior management regarding marketing and business development
• Ensure that health and safety and cleanliness standards are upheld at all times
• Managing and motivating a team to increase sales and ensure efficiency
• Managing stock levels and making key decisions about stock control
• Analysing sales figures and forecasting future sales volumes to maximise profits
• Using information technology to record sales figures, for data analysis and forward planning
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
• Ensuring standards for quality, customer service and health and safety are met
• Resolving security issues
• Responding to customer complaints and comments
• Promoting the organisation locally by liaising with local businesses
• Organising special promotions, displays and events
• Attending regular Management meetings
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Restaurant / Retail Store Manager (Subway) skills:

• A good team leader with plenty of self-motivation
• Able to communicate clearly with a variety of people at all levels
• Committed to the needs of the customer
• Adaptable and a quick thinker – prepared to make decisions
• Willing to take on responsibility at an early stage of your career
• Be comfortable in a fast-moving, pressurised environment
• Confident with information technology

Some stores do operate late nights so certain flexibility in hours of work will be required of you.

***To apply for the role of Restaurant / Retail Store Manager (Subway), please send an up-to-date CV via the Apply link now! ***

About us

We are a Subway franchise owned by businessman Anthony Deegan. Anthony joined the Subway brand as a Store Manager back in 2008 and he has since gone on to become a franchisee. We were established in 2014 with our first store and we have quickly grown to now owning and operating 12 stores across St Helens, Liverpool, Wirral, Yorkshire & North Wales. We have plans to further grow and develop the Company in the coming months and years.

Retail Supervisors with a passion for games, DVDs, gadgets and computers

Location:  Hinckley

About Us;

·      We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.

·      We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.

·      We are passionate about our products, our customers, and our colleagues.

·      We work using exciting IT tools to communicate, support, and achieve our goals.

·      We never stand still – Our products, our procedures and our ideas continuously change to adapt to market and commercial trends.

About You;

·      You love digital entertainment - You have pockets full of gadgets right now and a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.

·      You are a competent supervisor, able to maintain a daily operation

·      You are pro-active and can see beyond the daily grind

·      You genuinely love working with customers

·      You would like to move into store management one day

·      You are open to new ideas and can embrace a business model that most companies have forgotten

As part of the role you will;

·      Receive a generous basic salary

·      Report to your Store Manager

·      Receive on the job training and access to a competency framework

·      Ensure that our customer service is exciting and attentive, and the store operation is of the highest standard

·      Receive regular performance reviews

·      Travel to stores to gain experience or give support

·      Be eligible to receive a 4 weekly bonus based on store performance 

Applying for the role

·      If you are not enthused by our products there is no need to apply, we knowledge test all our candidates

·      If you are still interested then attach a cover letter to your online application telling us a bit about yourself and what makes you the ideal candidate

Retail Supervisors with a passion for games, DVDs, gadgets and computers

Location:  Shirley

About Us;

·      We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.

·      We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.

·      We are passionate about our products, our customers, and our colleagues.

·      We work using exciting IT tools to communicate, support, and achieve our goals.

·      We never stand still – Our products, our procedures and our ideas continuously change to adapt to market and commercial trends.

About You;

·      You love digital entertainment - You have pockets full of gadgets right now and a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.

·      You are a competent supervisor, able to maintain a daily operation

·      You are pro-active and can see beyond the daily grind

·      You genuinely love working with customers

·      You would like to move into store management one day

·      You are open to new ideas and can embrace a business model that most companies have forgotten

As part of the role you will;

·      Receive a generous basic salary

·      Report to your Store Manager

·      Receive on the job training and access to a competency framework

·      Ensure that our customer service is exciting and attentive, and the store operation is of the highest standard

·      Receive regular performance reviews

·      Travel to stores to gain experience or give support

·      Be eligible to receive a 4 weekly bonus based on store performance 

Applying for the role

·      If you are not enthused by our products there is no need to apply, we knowledge test all our candidates

·      If you are still interested then attach a cover letter to your online application telling us a bit about yourself and what makes you the ideal candidate

Retail Supervisors with a passion for games, DVDs, gadgets and computers

Location:  Redditch

About Us;

·      We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.

·      We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.

·      We are passionate about our products, our customers, and our colleagues.

·      We work using exciting IT tools to communicate, support, and achieve our goals.

·      We never stand still – Our products, our procedures and our ideas continuously change to adapt to market and commercial trends.

About You;

·      You love digital entertainment - You have pockets full of gadgets right now and a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.

·      You are a competent supervisor, able to maintain a daily operation

·      You are pro-active and can see beyond the daily grind

·      You genuinely love working with customers

·      You would like to move into store management one day

·      You are open to new ideas and can embrace a business model that most companies have forgotten

As part of the role you will;

·      Receive a generous basic salary

·      Report to your Store Manager

·      Receive on the job training and access to a competency framework

·      Ensure that our customer service is exciting and attentive, and the store operation is of the highest standard

·      Receive regular performance reviews

·      Travel to stores to gain experience or give support

·      Be eligible to receive a 4 weekly bonus based on store performance 

Applying for the role

·      If you are not enthused by our products there is no need to apply, we knowledge test all our candidates

·      If you are still interested then attach a cover letter to your online application telling us a bit about yourself and what makes you the ideal candidate

• To assist the Shop Manager in running a successful shop offering top quality products and customer service
• To be acting Shop Manager in their absence
• Help achieving shop financial targets, including sales and margins
• To understand and oversee all aspects of stock (merchandising, rotation, wastage etc.) Be commercially minded and make suggestions for improvements in the business
• To become fully conversant on Eureka their specialist software (training can be given)
• To handle cash, tills, change and cashing up with necessary reporting
• To open and lock the store as rota
• To be responsible for some ordering of products and gifts
• To fully understand and help execute their ethos
• To be an active team member of them; passionate about working together and be a good communicator and role model
• To supervise and motivate shop and Deli staff. Offer superb customer care personally and train team in offering great service. Along with other relevant staff, induct, train and provide ongoing support to all their staff
• To help ensure that sickness, overtime levels and the costs of overtime remain within reasonable limits
• To help preparing rota's
• Help plan events
• Train, lead and inspire all shop staff
• Assist in ensuring that they excel in all aspects of Health and Safety
• Understanding and maintaining the highest EHO standards and Food Hygiene Legislation and that all working practices and processes reflect best practice
• To be a first aider and a personal licence holder
• To assist in other departments as required

• Excellent people management skills especially the ability to motivate staff and foster good team working between shop/cafe staff and other areas of the business
• Ability to communicate clearly and concisely
• Ability to write reports, business correspondence and work procedures
• Ability to handle cash and cashing up
• A good understanding of their ethos
• Good writing, oral communication and negotiation skills
• Ability to interpret and use financial information
• Good budget management skills
• Computer skills - ability to use Word, Spreadsheets and databases
• Good reasoning ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to prioritise, manage multiple priorities, create effective work plans and meet deadlines
• Ability to organise multiple details and cope with stressful situations in an effective and appropriate manner
• Good Customer service skills
• Excellent Health, safety and food hygiene awareness and knowledge and ability to translate this to all other staff
• A passion both for good food and for showcasing food from the Yorkshire and Humber region
• Be physically fit as this is a physically demanding role

• Competitive salary
• 34 days holiday including bank holidays
• Generous pension scheme
• Subsidised private healthcare
• Life assurance of x 4 annual salary
• Company discount