special needs jobs

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13447 jobs found for special needs jobs

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Helpdesk Coordinator - Fixed Term Contract

OCS Group

Manchester
2 days ago
Manchester
2 days ago

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As the Helpdesk Coordinator, your role will be to provide a high level of Customer Service support to internal and external customers for the OCS Helpdesk.

You will manage a high volume of transactions via various communication methods including telephony and web traffic for a facilities management Helpdesk via the CAFM system. You will be responsible for a portfolio of high-profile clients delivering a combination of hard and soft services. Providing exceptional customer service standards whilst taking full ownership of the end to end resolution of all query types meeting agreed SLA’s & KPI’s where applicable.

You must be self-motivated, able to work under pressure and able to work under your own initiative as well as being a team player.  Computer literacy, professionalism and excellent communication skills are key elements of this role.

This role also incorporates using computerised time and attendance/safety monitoring systems to ensure OCS employees are at their assignment and booked on duty. Once on duty, their safety is monitored via regular safety check calls then updating the time and attendance/safety monitoring system accordingly.

You will be recording and reporting any incidents, accidents and occurrences (adverse events) accordingly and taking action as necessary via the documented escalation procedure.

Responsibilities will include:

  • Loading employee rota information onto our time management system, Timegate, to ensure posts are filled with correctly trained and inducted security officers
  • Completing diary entries for security officers in case of annual leave or sickness
  • Liaising with operational teams and suitable agencies to provide cover for security officers on leave or sick
  • Raising and escalating any issues, ad-hoc tasks, complaints, observations and other queries in our CAFM (Facilities Management) system, Concept Evolution
  • Updating tasks in Concept Evolution with all contacts and touch points
  • Follow an approved quotes process for ad-hoc works updating and adding detail to the task in CAFM as well as contacting relevant approvers
  • Proactively escalating and contacting service streams for updates on queries so that agreed SLA’s are met
  • Maintaining the Workforce Management System (Timegate) and liaising with the Security Governance Manager and Area Manager and sites to ensure the duties, allocation and rotas are updated
  • Regularly reviewing effectiveness of resource planning
  • Designing and building schedules for assignments on a regular basis to maximise efficiency and effectiveness of resource, ensuring colleagues are aware of how many staff are required to meet the client’s needs
  • Utilisation of the ‘Call Monitor’ within Timegate to ensure any missed book on’s/off’s are investigate, reported and captured following the blow out/dropped shift processes
  • Collating and preparing weekly/monthly client reports to agreed SLA timescales
  • Following the lone worker policy ensuring the safety of our operational staff

Experience required:

Education/Qualifications

  • Computer literate - Microsoft Office (Excel, Word, Outlook etc.)
  • Experience of using a CAFM (Facilities Management) system an advantage
  • Knowledge of PC based rostering systems i.e. Timegate or similar

Working experience/Personal attributes

  • Excellent proven Customer Service track record
  • Previous experience in a call handling environment
  • Time management skills
  • Excellent written and verbal communication skills
  • Previous data analysis skills and good understanding of resource demands
  • Experience in using payroll systems, ordering uniform or equipment
  • Ability to interact with all levels within an organisation in a professional demeanour
  • Ability to work on own initiative, sound judgement and integrity
  • Good attention to detail and level of accuracy
  • Flexible approach to working hours - as 24/7 shift coverage is needed for the Helpdesk support

 

Why join OCS Group UK Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

At OCS Group, we take a partnership approach. That means we start by listening carefully to each customer to understand their requirements, then tailor our services to meet their specific needs. We deliver more than 70 internationally accredited facilities management services – ranging from cleaning, security and catering to waste management – as standalone, bundled or fully integrated solutions.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.

What will you get in return?

  • An enhanced pension scheme (above auto enrolment rates) - to save for the future
  • Life Assurance – to protect your family should the worst happen
  • 25 days holiday, plus 8 bank holidays on top
  • Option to purchase additional annual leave
  • Private Medical Insurance – to protect you
  • Access to 100s of high street discounts
  • Financial Wellbeing support - Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support

#LI-POST

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Registered Manager Residential ChildCare

Residential Childcare (North West) ltd

Burnley, NW
5 days ago
Burnley, NW
£42.5k - £44.5k Per Year
5 days ago
£42.5k - £44.5k Per Year

Residential Child Care (North West) Ltd will open the first of 5 residential child care facilities in the immediate future. This presents an outstanding opportunity for a candidate to join an ambitious, well funded business, which has childcare excellence at the core of its purpose. The successful applicant will bring with them a desire to build a child focused, family orientated culture. Rewards and career progression opportunities are truly outstanding.

Job Purpose

To lead and manage the children’s home consistent with the approach and ethos of the organisation, delivering outcomes and high-quality care as set out in the home’s Statement of Purpose.

 

General Duties

·           Have responsibility for the management of services, including staff management and supervision, care and placement planning, safeguarding, communications, report writing and monitoring quality and compliance.

·           Ensure full implementation of statutory and organisational policies and procedures and provide feedback on the effectiveness of all policies and procedures.

·           Compliance with legal and regulatory requirements such as provisions set out in the Children’s Homes Regulations and Quality Standards 2015, Children’s Act 1989, Children’s Act 2004 as amended, General Data Protection Regulations 2018, Health & Safety at Work Act 1974 and Working Together to Safeguard Children 2018.

·           To be responsible for developing constructive working relationships within the wider community to promote the overall outcomes for looked after children.

·           Ensure that staff have the skills, experience and qualifications required to meet the needs of each child or young person placed in the home and provide continuity of care.

·           To lead and manage the home in a way that is aspirational, inspiring both children and young people and the staff who work there. 

·           Produce monitoring reports, statistical data and evaluation as required and in keeping with organisational policies and procedures and within agreed deadlines.

·           To ensure that the principles of equality and diversity are embedded in the culture of the home.

·           To ensure that each child or young person has individual care and care planning which is tailored to their specific needs and requirements as laid out in their relevant plans.

·           To maintain professional relationships with the team around the child, multi-agency partnerships and where appropriate parents, families and other stakeholders.

 

Specific Duties

 

Service Delivery:

·         Ensure that the homes ethos is embedded in the service and that service users are fully involved in the day-to-day running of the service.

·         Ensure that the service meets the needs of service users from a diverse range of backgrounds in line with legislation, policy and best practice standards.

·         Take responsibility for the management of safeguarding children and young people, risk and service governance.

·         Ensure that children and young people have access to services which meet their health, education, social, psychological and emotional needs and well-being.

·         Ensure that the service and its programmes are planned and delivered to meet the needs of all children and young people.

·         Monitor appropriate outcomes and progress for children and young people.

·         Ensure that a social inclusion focus is embedded within services.

·         Take part in on-call arrangements if required.

 

People Management:

·         Responsible for the regular supervision of the staff team and others as required. 

·         Ensuring that all staff have access to practice based consultation within their own area of service delivery as well as management supervision, reviewing and monitoring standards, caseloads and practice development.

·         Responsible for recruitment of staff in line with organisational policy and procedure.

·         Coach and support development of the staff team in line with their statutory training requirements and continuous professional development (CPD).

·         Responsible for staffing structures and rotas in addition to planning and prioritising key areas of work.

·         Responsible for providing short basic instruction/training sessions/briefings to the staff team in areas of best practice.

·         Ensure staff are properly inducted and briefed on how to work with children and young people’s care planning systems and any programmes for care.

·         Responsible for ensuring effective team building within and promoting a constructive spirit of co-operation within staff team.

·         Pro-actively manage sickness absence in line with organisational policy and procedure.

 

Resource Management:

·         Responsible for the maintenance of physical assets located at the home.

·         Responsible for the health and safety of the premises and furnishing of the home.

·         Responsible for budget management across the service, ensuring expenditure is contained within the income that is available within the financial year.

·         Ensuring central ICT policies and procedures are adhered to by staff and children and young people.

·         To co-ordinate and monitor the administrative functions of the home and evaluate standards of performance.

 

Business Development:

·         Lead on contract management and placements with the relevant commissioners.

·         Ensure that an Annual Development Plan is reflected within the service business plans.

·         Take the lead in the delivery and development of services in accordance with any service agreement between external agencies and the organisation.

·         Identifying and managing opportunities for growth.

·         Responsible for expanding existing businesses and identifying and/or developing new business opportunities.

 

Quality and Service Development

  • Ensure that Quality Monitoring and Health & Safety assessments are conducted and action plans implemented.
  • Ensure effective risk assessment/personal safety procedures are in place to protect staff and service users in accordance with organisational policies and procedures and keep under regular review.
  • Monitor ongoing quality of service provision including people and environmental risk management.
  • Manage, record and coordinate responses to complaints in line with organisational policy and timescales.
  • Effectively demonstrate service compliance with the Children’s Homes Regulations and Quality Standards 2015 and the Social Care Common Inspection Framework (SSCIF)
  • Promote and maintain a culture of continuous service improvement.
  • Maintain effective monitoring systems to ensure the home is ready for Ofsted Inspection and seek to develop good working relationships with the homes Ofsted Inspector.

·         Ensure the Quality of Care Report (Regulation 45) is submitted to Ofsted twice yearly and that the monthly Regulation 44 visits are carried out by an Independent person.

 

 

Person Specification

Qualifications and Education

·        Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services; or equivalent; or a preparedness to work towards the same.

·        Demonstrate commitment to continuing professional development.

Experience

·        3 years’ experience working with children in the last 5 years and at least 1 year at senior level.

·        Supervision or management experience.

·        Working with children, young people and their families.

·        Work in a residential setting.

·        Inter-agency work.

Knowledge and Understanding

·      Children’s Home Regulations and Quality Standards 2015, Social Care Common Inspection Framework (SSCIF), Children Act 1989, Children and Families Act 2014, Care Standards Act 2000, Children Act 1989 and 2004, Working Together to Safeguard Children 2018, Health and Safety at work and associated guidance and regulation.

·        Policies and procedures pertaining to running a residential children’s home.

·        Child protection, safeguarding children, impact of abuse and neglect, education and health needs of looked after children, equality and diversity and children’s rights.

·        Care and placement planning, risk and review processes.

·        Understanding of the education, health, social, emotional and psychological needs of looked after children and young people and how to ensure these needs are met.

   Skill and Abilities

·        Ability to lead and inspire a staff team, take responsibility for staff team training and development, supervision, rosters ensuring continuity of care for each child or young person.

·        Able to manage stress and difficult dynamics and demonstrate emotional resilience.

·        Capable of performing a wide variety of administrative tasks consistent with the day-to-day management of a children’s home.

·        Prioritise and organise workload in a manner that maintains and promotes quality, evaluating the quality of own and others’ work and raises any quality issues and related risks to the relevant person.

·        To be ‘fit’ to manage a children’s home as outlined in the requirements for registration as a Manger.

·        Ability to sustain and work through placement issues to prevent placement breakdowns.

·        Ability to monitor the service for quality of care and in line with the requirements of Ofsted inspection.

·        Ability to develop constructive working relationships with the wider community and multi-agency teams.

Equality and Diversity

·       Promote equality and value diversity by interpreting equality, diversity and rights in accordance with legislation, policies and procedures and relevant standards.

·      Identify patterns of discrimination and take actions to overcome this and enable others to promote quality and diversity and a non-discriminatory culture that supports people in exercising their rights.

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Experienced Children's Support Worker

Community Case Management Services

Wolverhampton, MID
2 days ago
Wolverhampton, MID
£13 - £15 Per Month
2 days ago
£13 - £15 Per Month

We are seeking two experienced Children’s Support Workers/ Buddy for a fun loving fourteen-year-old boy who has Cerebral Palsy living in the Wightwick area for 23 hours a week.

Additional bank support worker for up to 16 hours a week to cover long term sick and annual leave.

Our client is wheelchair dependent and he is a bright, intelligent and happy young man.

He uses eye gaze communication aid, but he can indicate his needs by signs and nonverbal communication.

Our client attends a school for children with special needs. He has additional one-to one support. He requires assistance with personal care and transfers. He has support at home from his parents and a very busy vibrant family life with his siblings.

He loves attending /playing football, watching sport and computer games.

We seek active support workers /buddies interested in supporting him with his skills for independence and activities at home, in the park and back in the community in time.

Working hours: 23 hours per week. Term Time- 6.45am to 9.am, 4pm to 9pm Monday to Friday and Saturday 8am to 1pm. Occasional Sunday cover - 8am to 8pm or 8am to 5pm. School Holidays- 8am to 1pm, 5pm to 9pm Monday to Friday and Saturdays 8am- 1pm. Occasional Sunday cover- 8am to 8pm or 8am to 5pm.Additional shifts will be available.

He would like buddies who are enthusiastic, fun loving, well organised and reliable.

Applicants may be considered without experience if you can evidence a caring nature and willingness to learn.

This is an excellent opportunity to join a small friendly team providing 2-1 care.

Due to him being in the high-risk category we seek support workers whom he will
be their main client. Weekly Covid testing is in place.

Rates of pay £13.00 per hour Monday to Friday, £15.00 per hour Saturday and Sunday

An NVQ Level 2 in Health and Social Care or equivalent is desirable. Otherwise the applicant must be willing to undertake Care Certificate training.

All posts are subject to an Enhanced DBS Disclosure with Child Workforce Barring. Full training will be provided. A full driving licence is essential.

NB: Community Case Management Services Limited are not the Employer

Please refer to our website: www.ccmservices.co.uk and click on the tab which says
‘Jobs Notice Board’ to view the job description and to complete an application form.

MCo/DJ

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Home Helper & Care Companion, Brentwood, Essex

Social Care Jobs Team

Essex, HC
6 days ago
Essex, HC
£10 - £14 Per Hour
6 days ago
£10 - £14 Per Hour
  • You must hold a full driving licence and access a vehicle.
  • Experience is preferred but not essential.
  • 20-25 part-time hours available.
We are looking for Home Helpers & Care Companions in the Brentwood, Billericay, and surrounding areas of Essex. Experience is preferred but not essential because the company will provide full training. This job involves visiting vulnerable adults in the community, so you must hold a full driving licence and access a vehicle.

There will be personal care elements during most of the Care Companionship calls because a client's needs can change if they become ill, come out of the hospital, or during emergencies.
Pay Rates, Hours & Benefits
  • £10.00 per hour weekdays, £11.00 per hour weekends & £14.00 per hour for Bank holidays.
  • Paid Mileage Allowance.
  • Initially, between 20-25 part-time hours available, which could build-up to full-time when you have demonstrated commitment and reliability.
  • You will be required to work a mix of Mornings, Mid-day, Afternoons, Evenings & Weekends.
  • Refer a Friend Scheme.
  • Fantastic career opportunity.
  • Support for further training.
Being a Home Helper & Care Companion in the Brentwood area is such a rewarding job. You could be helping someone like Eileen to remain independent in her home with the memories which she holds close to her heart.
Sandra contacted because she had concerns about her mother, Eileen.  Eileen is 89 years old and has dementia, and she sometimes appears confused with her surroundings, and she can't always remember who people are and she is not looking after herself like she used to. Sandra lives in Australia with her family so she doesn’t get to visit her mother as much as she would like to.
After assessing Eileen’s needs, we matched her with a team of Home Helpers & Care Companions to support her a few times every week and to make sure she has a healthy meal.
Sarah is part of the team that visits during the morning and helps Eileen to get out of bed, undressed and into the bath; Eileen can bathe herself, but she needs help to get back out of the bath, get dried, and get dressed. While Eileen is in the bath, Sarah prepares her medication, which she collected from the chemist after her visit yesterday. She also makes Eileen some porridge and a cup of tea and carries out some light housework before leaving to visit her next client.
Sandra told us, "Sarah is respectful and patient towards my mother. She encourages her to do as much as she can for herself. Sarah is always cheerful and willing to help to make her feel comfortable. There is continuity with the carers, which is essential because my mother can sometimes get agitated".
Every client has different needs, as a Home Helper & Care Companion your responsibilities will include:
  • You may be supporting to prepare a fresh meal.
  • Assist with Personal Care, showering/bathing, getting dressed, and undressed.
  • Respite services so the primary carer can have some time to recharge their batteries.
  • Socialising and leisure activities.
  • Helping with the laundry and light housework.

This family-owned company has been awarded "Good in all areas" by the CQC and ranked as a five-star employer by an independent homecare review site. They provide a bespoke service tailored to match an individual's specific needs and preferences. There is no real limit to the type of support offered. It may be something as simple as a 30-minute domestic call, or it may be providing a more elaborate package of care. They understand that everyone is different, so they offer care packages tailored to an individual's needs.
If you are interested in this Home Helper & Care Companion in Brentwood & Billericay role, please click on "Apply" and upload your CV. We will process your application and contact you to discuss the next step.
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Special Needs Nursing Lead

National Health Service

Bedford/Biggleswade, HC
2 days ago
Bedford/Biggleswade, HC
£31.365k - £37.89k Per Year
2 days ago
£31.365k - £37.89k Per Year

Job Reference: 448-RCLSCCS253SB4007A

Employer:
Cambridgeshire Community Services NHS Trust
Department:
Specialist Children’s Services
Location:
Bedford/Biggleswade
Salary:
£31,365-£37,890

We are rated "Outstanding" by CQC with an annual budget of £125 million, the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better. You can find out more about our vision, values and objectives on our website or from the "additional documentation" menu on this page.

We believe that community based health services are fundamental to the success of an NHS that gives people more choice and control over their health.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We aim to be consciously inclusive and therefore applications from all sections of the community are welcomed. We would particularly encourage candidates from a black and minority ethnic (BAME) background and candidates with health conditions or impairments. We have processes in place to ensure that all applicants are treated fairly at every stage of the recruitment process, including the proactive consideration of reasonable adjustments to support people in the workplace.


POST TITLE:Special Needs Nursing Lead

BAND:6

HOURS:37.5 per week – 12 Month FTC Mat Leave Cover

LOCATION:Bedford/Biggleswade

Bedfordshire Community Health Services are excited to offer the opportunity for ‘Special Needs Nursing Lead’ to work as a part of the Children’s Community health team to support a defined caseload of children and Young People with SEND who attend Bedfordshire Special Schools, delivering high quality, family centred health care.

The post holder will be an accessible source of support, information and advice for Children and Young People (CYP) and their families, liaising with key partners involved in the CYP’s care and leading the coordination of health services where appropriate.

The Special Needs Nursing Lead will have responsibility for the day to day management of band 5 Special Needs Nurses and Nursery Nurses, working in a designated area within the multi-disciplinary team.

The team also advise, support and provide training to special school staff to identify health needs and implement a child’s individual health care plan as defined in the Education, Health and Care Plan (EHCP) enabling children with SEND to access education at Ivel Valley, Ridgeway or St. John’s special Schools.

You should have the ability to communicate effectively, maintain effective internal and external contacts and have a flexible approach to the working day to meet tight and varying deadlines. Experience of software packages and experience of children’s services within the NHS would be desirable.

You will be required to have or develop a good understanding of the impact of a disability on a child, young person and their family.

All staff have a responsibility for safeguarding children and vulnerable adults and promoting their welfare and for ensuring they are aware of the specific duties relating to their role. This role will require an Enhanced DBS.

Kindly note all our recruitment is carried out through NHS Jobs, so you are advised to regularly check your emails (including junk folders) for any correspondence (interview letter and any other type of correspondence) relating your application for this post.

You will need to be able to travel across the county, sometimes at short notice.

Interviews will be held on 10thDecember 2020

For further enquiries or if you would like to visit the team, please contact:

Louisa Hughes,Team Manager

Louisa.hughes@nhs.net,Mob: 07773 640933

Successful applicants to posts at band 6 or above for which a DBS check is required, will be asked to pay for this as a condition of their job offer (£44 for an Enhanced Check or £27 for a Standard Check). This payment will be deducted from their first month's salary unless a longer pay back period is agreed with the appointing manager. This will not apply to successful applicants who are registered with the DBS Update Service and is in possession of the disclosure certificate, for whom an online status check will be undertaken.



As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed which may include a Disclosure and Barring check and where the position requires you to drive as part of your everyday duties, you will be asked to validate your driving licence online via the DVLA. We will also use technology to ensure the documents you provide are genuine.

Successful applicants to posts at band 6 or above for which a DBS check is required, will be asked to pay for this as a condition of their job offer (£44 for an Enhanced Check or £27 for a Standard Check). This payment will be deducted from their first month’s salary unless a longer pay back period is agreed with the appointing manager.This will not apply to successful applicants who are registered with the DBS Update Service and in possession of the disclosure certificate, for whom an online status check will be undertaken.

In submitting an application form, you authorise Cambridgeshire Community Services NHS Trust, to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

ALL CORRESPONDENCE relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your in box. If you have not been invited to an interview with 2 weeks of the closing date, please be advised that on this occasion your application was unsuccessful.

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Health and Safety Coordinator

Amazon UK

Coalville, MID
1 day ago
Coalville, MID
1 day ago
Health and Safety Coordinator 

Health and Safety Coordinator 


1445720
Night Shift - Sun-Wed
We are currently looking to hire Health and Safety Coordinators to join the team and play a critical role in supporting the WHS function for our Sortation Centre (SC). The successful candidate will be an experienced, innovative, hands-on and customer obsessed individual, passionate about safety and able to drive strategy to build an engaging, safe, environment. They will identify, coordinate and drive improvements in safety whilst engaging operational and other support function stakeholders.
Health and Safety Coordinator Responsibilities:
  • Undertake risk assessments as required, while proactively following up on control measures until complete.
  • Complete daily metrics and callouts.
  • Take a Deep Dive into data, as you monitor recordable incidents on-site - Leveraging your Auditor-level knowledge of Amazon’s procedures and legal requirements, you’ll advise associates and managers accordingly.
  • Become a subject matter expert in your specific level of competence, while staying vigilant and not disclosing any sensitive information outside of your particular level.
  • Consistently monitor the site, keeping an eye on compliance with Amazon’s safety procedures Investigate accidents, near misses and any incidents, as you establish root cause Update internal records regarding incidents, near misses and accidents.
  • Undertake action plans to ensure continuing, sustained compliance with legislation.
  • Conduct yourself professionally at all times: you maintain confidentiality in matters involving safety investigations.
  • Flexibility: you’re willing and able to cover non-traditional shifts–including nights and weekends–during peak periods.

Health and Safety Coordinator basic Qualifications:

  • NVQ Level 3 or NEBOSH National General Certificate; either you’ve already achieved one of these qualifications, or you are working towards this goal.
  • You possess a meticulous level of sustained attention-to-detail. You have a proven ability to work to targets and deadlines.
  • Demonstrable ability to learn quickly, while closely adhering to new processes and procedures.
  • You’re able to work independently, at times under minimum levels of supervision.
  • You’re flexible and adaptable; able to meet the needs of the business head on.
  • Great team player: you contribute to a positive and healthy team environment.
  • You bring plenty of drive, enthusiasm and self-motivation with you each day.
  • Solid computer literacy and skills You’re a great communicator, both verbally and in writing.

Health and Safety Coordinator preferred Qualifications:

  • You possess experience of Lean, 5S and Kaizen methodologies.
  • Qualifications or experience of environmentally-conscious initiatives would be advantageous.

About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Health and Safety Coordinator position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Area Manager

Amazon UK

Rugby, MID
1 day ago
Rugby, MID
1 day ago
Area Manager 

Area Manager 


1426928
Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
Due to Amazon’s constant and sustained growth, we need strong, dynamic leaders to make a significant impact on the business. We are looking for Area Managers to join our vast fulfillment and operations network, in various locations across the UK.
You’ll be responsible as a leader for one of the main teams in your FC or for the day to day operations in a Delivery Station or Sortation Centre. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
In the logistics team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you (up to 250 in peak). You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise good judgement, making sure progress and critical metric targets are worked towards and met.
While you achieve this, you’ll ensure motivation, engagement and performance:
  • You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards.
  • You’ll lead cross-functional teams, tasked with solving operational problems.
  • You’ll uphold Amazon’s high standards of process quality.
  • You’ll strive to improve and streamline processes.
  • You’ll actively share and promote best practices with your colleagues and network.

Area Manager Responsibilities:
You will join the fast-moving Amazon Logistics team, so the role you play will have a considerable influence on your specific Fulfillment Center. At a high level, you will be responsible for optimising our transportation, sortation and delivery network plans, with the ultimate goal of greater efficiency in all processes.
You’ll be in charge of the daily management of our Outbound parcel delivery operations. Therefore, you’ll need to keep the following in mind: continuous improvement of any and all processes is a fundamental element of our operations culture.
Day-to-day, you’ll manage, control and direct a sortation area, either in receipt of parcels, or parcel delivery. While you’re at it, we’ll rely on you to exceed productivity goals, as well as the development and maintenance of a stable delivery operations team. Just as importantly, you’ll manage and drive effective implementation of the Amazon Business Plan in your sphere of influence. That will include: monitoring, auditing and reviewing staffing plans, schedules, quality initiatives, performance levels and process change initiatives on-site.
Finally, you’ll champion and maintain a strong culture of Health and Safety best practices amongst your team: this will involve oversight and review of practices on the ground in your Fulfillment Center.

Area Manager basic Qualifications:

  • Bachelor’s degree or equivalent.
  • Excellent oral and written communication in English.
  • You have excellent analytical skills that allow you to interpret complex information, support decision-making, and develop clear and concrete action plans.
  • You are dynamic, lead from the front, believe in servant leadership, and are hands-on.
  • You know how to handle ambiguity and make quick decisions.
  • You have the aptitude to train, motivate and persuade.

Area Manager preferred Qualifications:

  • Experience of leading large teams of people will be an advantage.
  • Master’s degree or equivalent.

Operations make sure we live up to our promise: to deliver Earth’s biggest selection of products around the world come rain, hail or snow. We want to be a company where customers from every country will recognise, value and trust our products and our services. But getting the right product to the right place at the right time – every time – is no easy task. Explore our website – check out the stores, read some customer reviews and learn about our programmes. You can also visit our investor relations and PR sites to have a look at our last annual report and read recent announcements about partnerships and product launches.
Yes, we’ll expect a lot of you and we’ll stretch you constantly with all sorts of challenges. But you’ll never feel like you’re doing it alone. We’ll give you all the help you need to do the best job possible and encourage you to develop every day. Plus you’ll be part of a supportive team, working with colleagues, learning from them and collaborating to get the job not just done, but done brilliantly. And with all of us behind you, you’ll achieve more than you ever thought you could.
About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Area Manager position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Support Worker - Learning Disability and/or Autism

RAINBOW PERSONNEL LIMITED

Stockport, NW
1 day ago
Stockport, NW
£9.35 - £9.35 Per Hour
1 day ago
£9.35 - £9.35 Per Hour
Rainbow Living- Community Support Worker
Role Title: Support Worker
Reporting to:Service Manager
Accountable to:Service Manager & Registered Manager
Role Category/Type: Health & Social Care
Availability: Full time / Part time / Bank
Location:Greater Manchester
Rate: £ 9.75   p/h
Role Description:
To look after the well-being of the service user and to help support the Service user to live their lives as independently as possible and support them in reaching their potential, through both practical and emotional support. Tailored to the needs of the individual. The Roleis incredibly varied and rewarding role as you will be helping vulnerable people to improve their quality of life, achieve their goals and make a very real and positive difference to their lives.You could work both independently and as part of a team, in a variety of different settings, such as in the individual’s home or within the community setting.
At Rainbow Personnel we aim to deliver a quality service which is judged on outcome based results, and Person Centred Led.
Role Responsibilities:
• Providing Personal Care and Active support according to the Person-Centred Care Plan of the Service-User
• To report back any concerns relating to the health of the service user directly to the team leader
• Promoting well-being and full independence were possible
• Conducting Observations
• Medication Administration, Monitoring and Compliance
• Complying with Policies and Procedures
• Identifying, Reporting and Recording Incidents, ABC Charts, Body Maps and Accident Forms
• Completing a Daily Report
• Keyworker 1:1 Session with named Service-User
• Provide Nutrition and hydration support
• Assist in domestic duties
• To liaise with management
• To participate in team meetings
• To undertake service training.
• To undertake online training
• Supporting the Service-User within the community, i.e. GP & Hospital Appointments, Family Visit,  College, Shopping, Leisure, Parks, Holiday
Role Specific Requirements:
• Possession of a clean full UK driving licence
• Appointment is subject to a Disclosure and Barring Service (DBS) check
• Not gender specific
• Attained or ability to work towards a Care Quality Certificate and/or higher qualification.
• Knowledgeable in care management, care standards, regulations, and service user values
Benefits and Incentives:
• Paid Holiday up to 28 days
• Staff Uniform provided (where required)
• Access to Nationally Recognised Qualifications
• Support towards Care Certificate Qualification
• Supervision and Personal Development
• Pension Contribution (after 6 months of Service)
• Competitive Pay Rates
• Mileage Allowance Paid (where required)
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Special Needs Teaching Assistant role in Brent

UCM Recruitment

london, London
15 days ago
london, London
15 days ago

SEN Teaching Assistant

Mainstream Primary School

Brent

Full-time/Long-term

To start in March 

 

COVID-19 Notice - We will not be interviewing candidates face to face, we will instead be interviewing via video link. Vetting procedures will be carried out online.

 

A Lovely Primary School located in Brent are looking for an Early Years Special Needs Teaching Assistant.

 

  • £80-90 per day - dependent on experience/qualifications.
  • Full-time
  • Long-term

 

As a Special Needs Teaching Assistant your role will be to support a child who is in the process of obtaining an (EHCP) Educational Health Care Plan. In addition to this the child is displaying Autistic traits and is working in Reception. Moreover you will be providing academic support whilst also catering for the child’s additional needs. The child also has Sensory Needs and requires nurturing and lots of positive encouragement. You will have experience and a passion for supporting children with Special Educational Needs. You will be joining a fantastic school that is very inclusive and offers great CPD for all members of staff.

 

The successful SEN Teaching Assistant will:

Be proactive
Work well in a team
Have a positive attitude
Have good experience working one-to-one and in groups  

 

If this sounds like you please send in your CV

 

UCM Education specialise in placing Teachers and support staff in Schools and Nurseries throughout the UK. We are an Equal Opportunities Employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Please note, due to the number of applications we receive for job posts we cannot contact all unsuccessful applicants

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Occupational therapist

National Health Service

Newport, WA
5 days ago
Newport, WA
5 days ago

Occupational therapist

Ludlow Street Healthcare

The closing date is 01 April 2021

Job overview

We are looking to recruit a specialised Occupational Therapist with experience in older persons mental health including complex care and associated neurological conditions. The role will include own caseload as well as supervising a small team of Occupational Therapists and technicians. St Peters is an expanding service which can be challenging and rewarding. Occupational Therapy work closely with other members of the MDT which include Dietetics, Physiotherapy and Speech and Language Therapy. The post will require an understanding of service development and an ability to guide the team to meet the needs of the service

Main duties of the job

To coordinate an effective rehabilitation occupational therapy service at St Peters that is client centred, evidence based and meets the physical, mental and spiritual needs of the clients.

To manage all service resources effectively.

To take responsibility in planning and developing an Occupational Therapy service with a range of adults with a range of rehabilitation needs.

About us

Ludlow Street Healthcare is an innovative, rapidly-expanding organisation that provides specialist care, education and treatment services for individuals with learning disabilities, mental health needs and other specialist Nursing needs.

We are currently recruiting Nurses for various locations across South Wales You will be working as part of a multi- disciplinary team in complex and challenging environments.

Job description

Job responsibilities

  • To provide clinical evidence based Occupational Therapy interventions guided by the clients specific needs, wishes and aspirations.
  • To develop and implement treatment programmes either in groups or to individuals in close liaison with other disciplines involved in the clients care, having emphasis on multi-disciplinary teamwork.
  • To demonstrate best practice interventions within specialist area and apply a high level of understanding of the effect of disability.
  • Regularly monitor and evaluate the Occupational Therapy service within St Peters.
  • To be involved when appropriate in the assessment of aids/ adaptations to enable the client to improve/ maintain own level of functional daily living skills.
  • Practice in accordance with legislation according to your clinical area.
  • Ensure that all service users within St Peters have a comprehensive assessment that assists in the planning of their programme based on clients needs.
  • Evaluate and modify interventions using appropriate outcome measures.

Person Specification

Qualifications

Essential

  • This is an excellent opportunity for someone at the band 6 looking to progress to band 7
  • HCPC Registered

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ludlow Street Healthcare

Address

St. Peters Hospital

chepstow road

Newport

NP18 2AA


Employer's website

https://www.lshealthcare.co.uk/

Posted

2 days ago

Description

Back to Search results

As the Helpdesk Coordinator, your role will be to provide a high level of Customer Service support to internal and external customers for the OCS Helpdesk.

You will manage a high volume of transactions via various communication methods including telephony and web traffic for a facilities management Helpdesk via the CAFM system. You will be responsible for a portfolio of high-profile clients delivering a combination of hard and soft services. Providing exceptional customer service standards whilst taking full ownership of the end to end resolution of all query types meeting agreed SLA’s & KPI’s where applicable.

You must be self-motivated, able to work under pressure and able to work under your own initiative as well as being a team player.  Computer literacy, professionalism and excellent communication skills are key elements of this role.

This role also incorporates using computerised time and attendance/safety monitoring systems to ensure OCS employees are at their assignment and booked on duty. Once on duty, their safety is monitored via regular safety check calls then updating the time and attendance/safety monitoring system accordingly.

You will be recording and reporting any incidents, accidents and occurrences (adverse events) accordingly and taking action as necessary via the documented escalation procedure.

Responsibilities will include:

  • Loading employee rota information onto our time management system, Timegate, to ensure posts are filled with correctly trained and inducted security officers
  • Completing diary entries for security officers in case of annual leave or sickness
  • Liaising with operational teams and suitable agencies to provide cover for security officers on leave or sick
  • Raising and escalating any issues, ad-hoc tasks, complaints, observations and other queries in our CAFM (Facilities Management) system, Concept Evolution
  • Updating tasks in Concept Evolution with all contacts and touch points
  • Follow an approved quotes process for ad-hoc works updating and adding detail to the task in CAFM as well as contacting relevant approvers
  • Proactively escalating and contacting service streams for updates on queries so that agreed SLA’s are met
  • Maintaining the Workforce Management System (Timegate) and liaising with the Security Governance Manager and Area Manager and sites to ensure the duties, allocation and rotas are updated
  • Regularly reviewing effectiveness of resource planning
  • Designing and building schedules for assignments on a regular basis to maximise efficiency and effectiveness of resource, ensuring colleagues are aware of how many staff are required to meet the client’s needs
  • Utilisation of the ‘Call Monitor’ within Timegate to ensure any missed book on’s/off’s are investigate, reported and captured following the blow out/dropped shift processes
  • Collating and preparing weekly/monthly client reports to agreed SLA timescales
  • Following the lone worker policy ensuring the safety of our operational staff

Experience required:

Education/Qualifications

  • Computer literate - Microsoft Office (Excel, Word, Outlook etc.)
  • Experience of using a CAFM (Facilities Management) system an advantage
  • Knowledge of PC based rostering systems i.e. Timegate or similar

Working experience/Personal attributes

  • Excellent proven Customer Service track record
  • Previous experience in a call handling environment
  • Time management skills
  • Excellent written and verbal communication skills
  • Previous data analysis skills and good understanding of resource demands
  • Experience in using payroll systems, ordering uniform or equipment
  • Ability to interact with all levels within an organisation in a professional demeanour
  • Ability to work on own initiative, sound judgement and integrity
  • Good attention to detail and level of accuracy
  • Flexible approach to working hours - as 24/7 shift coverage is needed for the Helpdesk support

 

Why join OCS Group UK Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

At OCS Group, we take a partnership approach. That means we start by listening carefully to each customer to understand their requirements, then tailor our services to meet their specific needs. We deliver more than 70 internationally accredited facilities management services – ranging from cleaning, security and catering to waste management – as standalone, bundled or fully integrated solutions.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.

What will you get in return?

  • An enhanced pension scheme (above auto enrolment rates) - to save for the future
  • Life Assurance – to protect your family should the worst happen
  • 25 days holiday, plus 8 bank holidays on top
  • Option to purchase additional annual leave
  • Private Medical Insurance – to protect you
  • Access to 100s of high street discounts
  • Financial Wellbeing support - Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support

#LI-POST

Source: OCS Group