Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
Due to Amazon’s constant and sustained growth, we need strong, dynamic leaders to make a significant impact on the business. We are looking for Area Managers to join our vast fulfillment and operations network, in various locations across the UK.
You’ll be responsible as a leader for one of the main teams in your FC or for the day to day operations in a Delivery Station or Sortation Centre. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
In the logistics team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you (up to 250 in peak). You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise good judgement, making sure progress and critical metric targets are worked towards and met.
While you achieve this, you’ll ensure motivation, engagement and performance:
- You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards.
- You’ll lead cross-functional teams, tasked with solving operational problems.
- You’ll uphold Amazon’s high standards of process quality.
- You’ll strive to improve and streamline processes.
- You’ll actively share and promote best practices with your colleagues and network.
Area Manager Responsibilities:
You will join the fast-moving Amazon Logistics team, so the role you play will have a considerable influence on your specific Fulfillment Center. At a high level, you will be responsible for optimising our transportation, sortation and delivery network plans, with the ultimate goal of greater efficiency in all processes.
You’ll be in charge of the daily management of our Outbound parcel delivery operations. Therefore, you’ll need to keep the following in mind: continuous improvement of any and all processes is a fundamental element of our operations culture.
Day-to-day, you’ll manage, control and direct a sortation area, either in receipt of parcels, or parcel delivery. While you’re at it, we’ll rely on you to exceed productivity goals, as well as the development and maintenance of a stable delivery operations team. Just as importantly, you’ll manage and drive effective implementation of the Amazon Business Plan in your sphere of influence. That will include: monitoring, auditing and reviewing staffing plans, schedules, quality initiatives, performance levels and process change initiatives on-site.
Finally, you’ll champion and maintain a strong culture of Health and Safety best practices amongst your team: this will involve oversight and review of practices on the ground in your Fulfillment Center.
Area Manager basic Qualifications:
- Bachelor’s degree or equivalent.
- Excellent oral and written communication in English.
- You have excellent analytical skills that allow you to interpret complex information, support decision-making, and develop clear and concrete action plans.
- You are dynamic, lead from the front, believe in servant leadership, and are hands-on.
- You know how to handle ambiguity and make quick decisions.
- You have the aptitude to train, motivate and persuade.
Area Manager preferred Qualifications:
- Experience of leading large teams of people will be an advantage.
- Master’s degree or equivalent.
Operations make sure we live up to our promise: to deliver Earth’s biggest selection of products around the world come rain, hail or snow. We want to be a company where customers from every country will recognise, value and trust our products and our services. But getting the right product to the right place at the right time – every time – is no easy task. Explore our website – check out the stores, read some customer reviews and learn about our programmes. You can also visit our investor relations and PR sites to have a look at our last annual report and read recent announcements about partnerships and product launches.
Yes, we’ll expect a lot of you and we’ll stretch you constantly with all sorts of challenges. But you’ll never feel like you’re doing it alone. We’ll give you all the help you need to do the best job possible and encourage you to develop every day. Plus you’ll be part of a supportive team, working with colleagues, learning from them and collaborating to get the job not just done, but done brilliantly. And with all of us behind you, you’ll achieve more than you ever thought you could.
About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Area Manager position, please click on the apply button!
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