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ADAPTED_NOW

Hospitality Assistant

Provide friendly and efficient service to meeting delegates and help our function guests make memories to treasure, setting our function spaces just the way they want them and delivering excellent service to all attendees. Job Ref: KGH8746 Branch: Holiday Inn Leamington Spa Location: Holiday Inn leamington Spa, Warwick Salary/Benefits: £11.44 per hour Contract type: Permanent Hours: Part Time Hours per week: 0 Posted date: 16/09/2024 Closing date: 18/11/2024.

KBSkills

ACTIVE

<div><strong> Job Ref: </strong> KGH8746</div><div><strong> Branch: </strong> Holiday Inn Leamington Spa</div><div><strong> Location: </strong> Holiday Inn leamington Spa, Warwick</div><div><strong> Salary/Benefits: </strong> £11.44 per hour</div><div><strong> Contract type: </strong> Permanent</div><div><strong> Hours: </strong> Part Time</div><div><strong> Hours per week: </strong> 0</div><div><strong> Posted date: </strong> 16/09/2024</div><div><strong> Closing date: </strong> 18/11/2024</div><br/><br/><p><strong> Are you friendly and approachable? Do you value great customer service?</strong></p><p>This could be the role for you…</p><p>This role is ALL about the guests and delivering outstanding service for them.      </p><p>You will take a friendly approach to providing a safe, hospitable, and positively memorable experience. Reception, Restaurant, Bar, Meetings, Events and Starbucks… wherever our guests are, that’s where you’ll be, ready to be the host with the most.</p><p>You’ll be playing a key role in supporting your hotel in achieving its performance metrics and objectives as part of our incredible Guest Service Team.</p><p><strong> Your Duties as a Guest Service Assistant</strong></p><ul><li>You will have a flexible attitude towards supporting all guest service stations, throughout Reception and Food & Beverage.</li><li>Giving a warm welcome and a fond farewell during check in and check out.</li><li>Delivering a fantastic experience during our breakfast, afternoon and dinner service</li><li>Hosting guests in our Open Lobby, maintaining a spotless and pleasant environment and ensuring all needs are met.</li><li>Serving hot and cold drinks from our Open Lobby and Starbucks outlets</li><li>Provide friendly and efficient service to meeting delegates and help our function guests make memories to treasure, setting our function spaces just the way they want them and delivering excellent service to all attendees.  </li><li>Ensuring that Health and Safety requirements are met, ensuring a clean and safe environment for our guests.</li><li>Engaging and building relationships with our guests - everyone loves a friendly face!</li><li>Ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation.</li><li>Anticipate guest needs and look for opportunities to up-sell and make recommendations to enhance their experience</li><li>Responding promptly to guest complaints, seeking feedback, taking ownership and finding ways to turn around any negative experience</li></ul><p><strong> What’ll make you a great fit</strong></p><ul><li>It doesn’t matter where you’ve gained your experience, as long as you are driven and have incredible customer service abilities and confidence to anticipate and deliver on guests needs</li><li>You’ll be excited to develop your skills in Reception, Food and Beverage or Events, with an ongoing development plan and the opportunity to specialise</li><li>You love people – and as a result, have great interpersonal and communication skills</li><li>Details? You love them! You’ll be incredibly attentive with guests as a result</li><li>Flexible and able to remain focused on results when working towards a deadline</li><li>Self-motivated and confident</li><li>Hard-working but not afraid to have FUN!</li></ul><p><strong> Our amazing benefits</strong></p><ul><li>Do you enjoy travelling? A fun weekend away? We've got you covered with preferential rates.</li><li>Alternatively, if we do not have a hotel in that location, why not take advantage of our International IHG discounts?</li><li>We also have shopping and discount opportunities in retail, restaurants, and events (because we know life isn't all about work).</li><li>Are your family and friends envious of your deals? Why not give them a discount code for hotels throughout the Kew Green Hotels estate</li><li>FREE access to the Leisure Club</li><li>Progression and room for growth, with opportunities in the UK and abroad - we have training, courses, and updates at your fingertips!</li><li>KewFest, Employee Appreciation Week, and the Kew Green Awards Evening are all annual events.</li><li>Mental Health and Legal Support with our 24/7, 365 Employee Assistance Line</li></ul><p><strong> Who are Kew Green Hotels?</strong></p><p>Whether we are passing on a sales lead, creating an on-trend specials dish or simply looking after guests and employees, here at Kew Green we focus on the details. We know that each and every member of our team love to pursue outstanding – and we respect our people and the incredible work they do to look after our guests. And in return? Not only do we offer a highly competitive benefits package, but through our internal career development opportunities and external apprenticeship provider, we also support you wholeheartedly in your own personal pursuit of outstanding.</p><p>With an ever-growing portfolio and a number of brands across leading hotel chains including <a href="https://www.ihg.com/content/gb/en/about/brands" rel="nofollow">IHG Hotels & Resorts</a>, <a href="https://www.marriott.com/marriott/aboutmarriott.mi" rel="nofollow">Marriott International</a>, <a href="https://corporate.wyndhamhotels.com/" rel="nofollow">Wyndham Hotels & Resorts</a> and <a href="https://www.hilton.com/en/" rel="nofollow">Hilton</a>, what unites us all is our values.</p><p>Irrespective of whether we are finding new ways to take care of our guests or supporting departments we’ve never worked in before – here at Kew Green Hotels, our obsession over the little details is who we are.</p><p>When you join the Kew Green family, you'll be part of a fast-growing company that is going global. If you've got ambition, we can match it with endless opportunities - both in the UK and much further afield. </p><p> </p><p>This down-to-earth hotel is 1 mile from Leamington Spa railway station, 2 miles from Warwick Castle and 3 miles from Warwick Racecourse. <br/><br/>Warmly furnished rooms feature flat-screen TVs, free Wi-Fi, work desks, and tea and coffeemaking facilities. Upgraded rooms add minifridges.<br/><br/>Parking is complimentary. Meals are offered in a casual restaurant; kids age 12 and under eat at no cost. Other amenities include a fitness centre, a bar and a guest computer.</p>

Kew Green Hotels

Guest Service Assistant

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Recruit Genie

INTEGRATED

HOUR

Therapist

Additional days annual leave after 1 year of continuous service for your birthday, as well as additional days, of leave for your work anniversary up to 5 years total . We have a newly renovated, tranquil treatment room located in a peaceful corner of Kingshill Farm where you will guide guests to their personal and bespoke treatments.

<div>Guests who come to us have the unique experience of visiting and staying overnight in beautiful accommodations within a National Nature Reserve and immersing themselves in the peace and quiet of nature. We know our hard-working, friendly team is at the heart of that experience, and we are looking to complement our offering with a range of treatments.<br/><br/></div><div>As our in-house Therapist, naturally, you will be passionate and friendly to all of our guests, whilst providing first-class service delivering the highest standard of therapeutic, holistic, and wellbeing treatments. You will be confident with facials, holistic treatments, and a range of massages.<br/><br/></div><div>We have a newly renovated, tranquil treatment room located in a peaceful corner of Kingshill Farm where you will guide guests to their personal and bespoke treatments.<br/><br/></div><div><strong>Some duties and responsibilities include:</strong></div><ul><li>To deliver a range of treatments in a safe and comfortable manner </li><li>Ability to anticipate guest needs </li><li>Have a calm and caring attitude </li><li>Suggest and promote products for guests to take home and continue their experience</li><li>Liaising with our marketing manager and Front of House team</li><li>To keep up to date with stock and developments relating to the product ranges and oversee bookings from our online booking software </li><li>Ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.</li><li>To adhere to Health and Safety regulations by using safe work practices.</li></ul><div><br/></div><div><strong>Benefits to include:</strong></div><ul><li>Discounted stays in our unique accommodation.</li><li>Access to the National Nature Reserve and events with our Friends of Elmley scheme.</li><li>Additional days annual leave after 1 year of continuous service for your birthday, as well as additional days, of leave for your work anniversary up to 5 years total </li></ul><div><br/><strong>The successful candidate must have the following experience and skills:</strong></div><ul><li>NVQL3 in Beauty Therapy or equivalent. </li><li>Previous experience working as a therapist </li><li>Be friendly, approachable, and professional at all times, making our guests feel welcome.</li><li>Take pride in your workplace and a good attention to detail.</li><li>Strong administration and communication skills.</li><li>Comfortable overseeing bookings.</li></ul><br/><br/><strong>About Elmley Enterprises:</strong><p>Elmley Nature Reserve is an award winning hospitality venue based on Isle of Sheppey North Kent.Based on National Nature Reserve of internatinoal wildlife significance, Elmley offers luxurious stays in nature and bespoke events.In 2019 Elmley was awarded Best Sheppey Business at the Swale Business Awards.In 2017 Elmley was awarded Best Small Accommodation Provider at the Visit Kent Awards.</p>

Elmley Enterprises

Wellness Therapist

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Betterteam

Sales Assistant

You will work closely with the Director of Sales & Marketing and support the team in researching potential clients, undertaking market analysis and coordinating marketing activities and exhibition requirement activities exhibit. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Company Description<br/><br/><p>Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.</p><p>Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.</p><p>Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.</p>Job Description<br/><br/><p><strong>Job Title:</strong> Sales Coordinator </p><p><strong>Location:</strong> St Andrews, Scotland</p><p><strong>Contract:</strong> Permanent, Full-time  </p><p>We are looking for a creative and energetic Sales Coordinator to join our Sales team. You will work closely with the Director of Sales & Marketing and support the team in researching potential clients, undertaking market analysis and coordinating marketing activities and exhibition requirement activities exhibit.</p><p><strong>A little bit about what you will be doing: </strong></p><ul><li>Process conference enquiries ensuring they are entered correctly in Sales & Catering in accordance to the Clients requirements.</li><li>Management of Sales Manager diaries ensuring clear communication channels between all Sales Manager and the resort.</li><li>Assist each Sales Manager by collating research materials and establishing key contacts.</li><li>Prepare and send proposals pro-forms, invoices and contracts on behalf of the Sales Managers.</li><li>Prepare and handover client event files to Events Department</li><li>Manage the departmental administration such as time keeping, purchase orders etc</li><li>Other duties as assigned</li></ul><p> </p><p> </p>Qualifications<br/><br/><ul><li>Strong Administration skills are required</li><li>An understanding of the hospitality industry</li><li>You must be an excellent team player, organised and be committed </li><li>Must be elidgble to live and work in the UK </li></ul><br/><br/>Additional Information<br/><br/><ul><li>Competitive Salary </li><li>Staff shuttle service to/from St Andrews</li><li>Complimentary staff canteen</li><li>50% off dining in our Food and Beverage outlets</li><li>Employee rates for Spa treatments and green fees</li><li>Access to gym and pool services</li><li>Growth opportunities</li><li>On-the-job training</li><li>Regular social events</li></ul><p> </p>

FAIRMONT

Sales Coordinator

SmartRecruiters_Organic_Non_Easy_Apply

Sales

You will also be responsible for: Identifying any new leads and contacts, working with the front of house teams in driving engagement in Aimbridge EMEA and brand initiatives for lead generation. As a Meetings & Events Sales Hub Executive your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy.

<div><strong> Job Ref: </strong> INT21603</div><div><strong> Branch: </strong> Jupiter Hotels Ltd - Sales & Marketing (South England) Hub</div><div><strong> Location: </strong> Jupiter Hotels Ltd - Sales & Marketing (South England) Hub</div><div><strong> Contract type: </strong> Permanent</div><div><strong> Hours: </strong> Full Time</div><div><strong> Shift pattern: </strong> Monday - Friday</div><div><strong> Hours per week: </strong> 40</div><div><strong> Posted date: </strong> 17/09/2024</div><div><strong> Closing date: </strong> 02/12/2024</div><br/><br/><p><strong> Aimbridge Hospitality EMEA are now seeking a Meeting & Events Sales Executive to join our fabulous sales hub located within the Mercure Maidstone Great Danes Hotel.</strong></p><p><strong> **Please note that this role is being offered on a full time basis - As such, we will only be accepting applicants age 18 or over and have no visa restrictions on their working hours.**</strong></p><p><br/><br/><u>Who are we?</u></p><p>Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.</p><p><br/><br/><u>What is in it for you?</u></p><p>As part of the Aimbridge team, you will have access to a suite of benefits that include:</p><ul><li>Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa</li><li>Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.</li><li>24/7 access to our employee assistance programme</li><li>Staff meals on duty</li><li>Starting salary above national minimum wage</li><li>Be recognised and rewarded for your work with uncapped incentives</li><li>Staff Parking</li></ul><p><strong><br/><br/><u>A day in the life of…</u></strong></p><p>As a <strong> Meetings & Events Sales Hub Executive</strong> your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy.</p><p>You will also be responsible for:</p><ul><li>Identifying any new leads and contacts, working with the front of house teams in driving engagement in Aimbridge EMEA and brand initiatives for lead generation.</li><li>Responding to sales opportunities to drive revenue growth.</li><li>Researching accounts from the proactive sales team, following up on any leads from account lists.</li><li>Ensuring all leads are fully qualified before being passed across to the sales team.</li><li>Conducting sales lead calls to potential new accounts and clients.</li><li>Ensuring all sales databases are kept accurate and up to date.</li><li>Performing general office duties and administrative tasks where needed.</li><li>Monitoring local business news and social media accounts to identify new opportunities.</li><li>Keeping up to date records of competitor information</li><li>Preparing weekly/monthly reports as required.</li></ul><p>To be successful in his role you will have previous experience working in a Sales team, preferably in the hospitality industry. An excellent telephone manner and strong IT skills are paramount to ensure success within this role. You will be committed to delivering an exceptional customer experience and be able to respond and thrive within a fast-paced environment.</p><p>In return we have an industry leading salary and benefit package. We pride ourselves on investing in your ongoing career development within this fantastic brand, working in partnership with Aimbridge EMEA, the Global third-party management company of choice.</p><p><strong><br/><br/><u>What do we need from you?</u></strong></p><p>To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.</p><ul><li>At least 2 years experience in a branded sales and events environment</li><li>Clear communication skills</li><li>Knowledge of Opera and Microsoft Office would be beneficial</li></ul><p>At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.</p><p><strong> Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…</strong></p><p>At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.</p><p>Set in 20 acres of parkland in the heart of Kent adjacent to Leeds Castle, this modern hotel offers easy access to Maidstone and 'The Garden of England'</p>

Aimbridge Hospitality EMEA

Meeting & Events Sales Hub Executive

Manager

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 29 days holiday . Located at the east end of Princes Street, this hotel stands in the desirable New Town location just moments from Calton Hill, George Street and Waverley Train Station making it central and convenient.

<div><strong> Job Ref: </strong> 11416</div><div><strong> Branch: </strong> Apex Waterloo Place Hotel</div><div><strong> Location: </strong> Apex Waterloo Place Hotel, Edinburgh</div><div><strong> Salary/Benefits: </strong> Competitive Pay plus excellent company benefits and perks.</div><div><strong> Contract type: </strong> Permanent</div><div><strong> Hours: </strong> Full Time</div><div><strong> Shift pattern: </strong> 5 from 7 days</div><div><strong> Hours per week: </strong> 40</div><div><strong> Posted date: </strong> 16/09/2024</div><div><strong> Closing date: </strong> 30/10/2024</div><br/><br/><p><strong> Why Join Apex Hotels ?</strong></p><p>You will receive a warm welcome into the Apex family on joining us as a Night Manager in our Waterloo Place hotel in Edinburgh . We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Guest Services Team. We believe it is our personality, style and friendliness that makes Apex Hotels.</p><p>Role Overview:</p><p>We have an exciting opportunity for a Night Manager . You will be the main point of contact for all hotel emergencies and represent the Front Office Manager, Operations Managers, and the GM in their absences.</p><p>You will assist the Front Office Manager in the running of the Night’s operation. You will ensure effective processes, procedures and systems are in place, aligned with our Purpose and Values and standards. As the Night Manager, you will ensure the team delivers an effective and enjoyable experience to all guests.</p><p><strong> Main Responsibilities:</strong></p><ul><li>Responsible for execution of tasks outlined in the Night Managers Manual.</li><li>Liaise with all department heads on a daily basis to ensure we create memories guests will want to share.</li><li>In the absence of Senior Managers, HODs, Assistant HODs, act as the main point of contact for the Hotel and coordinate all departmental activities as appropriate.</li><li>Plan and communicate VIP arrivals to the hotel team.</li><li>Ensuring the all H&S audits and Night Security walk arounds are completed</li><li>Ensure the Night teams have appropriate tools and training to complete their tasks</li><li>Be present in lobby and reception during peak times and support your team</li><li>Promote a selling culture amongst the Night team and review results daily</li><li>Lead the Night team to deliver exceptional customer service at all points of the guest journey.</li><li>Act on all guest feedback, positive and negative. Respond to guest reviews and update guest profiles accordingly.</li></ul><p> </p><p><strong> About you:</strong></p><p>You will be well organised, be an excellent communicator and be committed to building and developing the team. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:</p><ul><li>Previous experience of working within a Front Office/Nights Accommodation environment in a supervisory role is essential.</li><li>Knowledge of the hospitality industry.</li><li>Can deliver excellent service and is customer centric</li><li>Knowledge of H&S procedures</li><li>Previous experience with the Infor Front Office system or any PMS system would be a distinct advantage.</li><li>Proficient with Microsoft Office and IT systems.</li></ul><p>You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: </p><ul><li>29 days holiday </li><li>Training and development from day one</li><li>Employee events and celebrations</li><li>Inhouse company interactive employee communication APP</li><li>Entry to our state-of-the-art gym and pools</li><li>Healthy meals to enjoy while you're working.</li><li>Access to an external Employee Assistance Programme</li><li>Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.</li><li>£200 referral bonus when your friends or family join the team.</li></ul><p>Following your first successful 3 months, you’ll also receive …… </p><ul><li>Contributions to a pension scheme</li><li>Critical Illness & Death in Service cover</li><li>Employee of the quarter and annual recognition schemes</li><li>Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.</li><li>Involvement in our employee of the quarter and annual recognition schemes</li><li>Long service recognition</li><li>Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two</li><li>50% discount in our restaurants</li><li>Cycle to Work Scheme</li><li>Discounted room rates for employees, friends, and family</li><li>Spa treatments and product discounts</li><li>Critical Illness & Life Assurance cover</li></ul><p>We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey. </p><p> </p><p>If you are interested, click apply. We look forward to hearing from you!</p><p><strong> About Apex Waterloo Place Hotel</strong></p><p>The Georgian features of the Apex Waterloo Place building make it both a timeless and elegant hotel. Located at the east end of Princes Street, this hotel stands in the desirable New Town location just moments from Calton Hill, George Street and Waverley Train Station making it central and convenient.</p><p>With its corniced ceilings, Georgian windows and fireplace, Elliot's Bar & Restaurant seamlessly blends its building's rich history with contemporary design details. The menu mixes traditional Scottish dishes with innovative, globally inspired bursts of flavour. The restaurant's food complements an array of wines, cocktails, spirits and hand-picked Scottish whiskies. </p><p> </p>

Apex Hotels Ltd

Night Manager

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Kew Green Hotels

Elmley Enterprises

FAIRMONT

Aimbridge Hospitality EMEA

Apex Hotels Ltd