Job Overview
We’re looking for aDigital Account Director (Maternity Cover) to join our team and where you will be instrumental in running one of the UK’s largest retail banks; you will be working in a team that also covers, Retail, FMCG and Leisure clients.
You will be responsible for the ensuring the agreed strategy is implemented operationally and ensure delivery acrosspaid social, online display / video and programmaticfor some of MediaCom UK’s largest and most prestigious direct response clients, where you’ll have exposure to clients, media owners and creative agencies.
Who does the role report into?
You will report into Group Account Director
What are the 3 best things about the job?
What are the measures of success?
Ensure the delivery of successful media campaigns for your clients, seeing clients being stretched in their thinking and seeing progression in your direct reports through the training and support you have given them
What would you expect to achieve in the first 3 months?
Established yourself as the senior day to day contact on your accounts. You will have developed a strong working relationship with the team, ensure that junior members of the team feel supported and are delivering a high standard of work to clients.
What will you need?
About MediaCom
At MediaCom, we believe in People First, Better Results.
MediaCom is the UK’s largest planning and buying agency, with over 1,400 employees based in 5 offices in London, Manchester, Leeds, Birmingham and Edinburgh.
As a business, we champion individuality and diversity in our people. Through a plethora of initiatives, we ensure that we attract and retain the greatest talent in the industry, all working together to create powerful, ground-breaking work through our unique, connected Systems Thinking approach. Our teams use data, technology and creativity to design communications strategies that build brands and generate sales, and we do it at scale. We believe that putting people first produces better results.
We aim to ensure that that our employees’ skills are constantly evolving, and so provide all MediaCom staff with training, development plans and regular appraisals to enhance their performances and guarantee great results for them and the company.
MediaCom represents some of the greatest brands in the UK and beyond, both big and small. These include Sky, British Gas, Sony, Vauxhall, DFS, TUI, The Coca-Cola Company and Tesco.
MediaCom is a member of WPP, the world's largest marketing communications services group, and part of GroupM, WPP’s consolidated media investment management arm.
To find out more about MediaCom visit us here! You can also follow us on Twitterand Instagram!
*Although we cannot make guarantees, we welcome conversations about flexible working for all roles at MediaCom London.
Retail Operations Site Manager – St James Quarter, Edinburgh
Introduction
Dropit
Dropit provides a handsfree shopping service for malls, outlet centres and main shopping districts. By using our app or store device Dropit lets Guests leave their purchases in-store and have them delivered straight to their home or hotel. It’s a great way to shop and enjoy everything that retail and the area has to offer!
St James Quarter
On implementation, St James Quarter (SJQ) will be a world-renowned retail-led mixed-use destination comprising 850,000 sqft of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel.
Phase 1 of the development is due to complete in Spring 2021 and is already digitally active across social media and the SJQ website.
Purpose of the role
Dropit is looking for a Retail Site Operations Manager to oversee the running of the brand-new St James Quarter location. This is an amazing opportunity for a hands-on leader with a background in relationship management, logistics, facilities management or operations. A retail background and some experience of B2B and B2C sales will be extremely useful in the activation of the site and in supporting the B2B Sales Director.
The role plays an essential part in the delivery of St James Quarter World Class Guest Experience, delivering this unique and first of its kind service in a Scottish retail destination. The job holder will be part of the Guest Services team and will ensure that their behaviour and standards are commensurate with the overall St James Quarter Guest Experience.
You will report into the Dropit Commercial Operations Director directly, and the onsite St James Quarter Guest Services Manager on day to day basis, you will also work with a small team of Ambassadors who will collect Guest bags from the Dropit Partner Stores on-site and prepare them for delivery at our hub. You will also help stores and Guests to use the service by answering any questions they might have and help solve any technical issues that arise. You will be client facing, provide a crucial link from the site to our HQ and operate with a guest-centric focus every day.
This is an active and engaging role with a fast-growing tech start-up. As such, opportunities for advancement will be possible for colleagues that demonstrate commitment, ambition and a flair for Guest service.
The role is initially for a fixed term contract of 1 year, with scope to extend.
Main Responsibilities
Communication
Requirements
Brand Enhancement
Other Requirements
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
“Life in Service is all about making things simple and easy, for our customers, our people and across the business. Want to come and help us deliver the best service in the country?” - Director of Service Operations
We enable our people to offer the best service in the country by creating epic experiences. Creating communication and learning experiences to support the most important customer and colleague moments across CSG. Most of all, we are an excitable bunch of creative people with specialist skills in five key areas; planning, idea generation, creative development, experiential and events.
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Overview
We’re looking for aDigital Account Director (Maternity Cover) to join our team and where you will be instrumental in running one of the UK’s largest retail banks; you will be working in a team that also covers, Retail, FMCG and Leisure clients.
You will be responsible for the ensuring the agreed strategy is implemented operationally and ensure delivery acrosspaid social, online display / video and programmaticfor some of MediaCom UK’s largest and most prestigious direct response clients, where you’ll have exposure to clients, media owners and creative agencies.
Who does the role report into?
You will report into Group Account Director
What are the 3 best things about the job?
What are the measures of success?
Ensure the delivery of successful media campaigns for your clients, seeing clients being stretched in their thinking and seeing progression in your direct reports through the training and support you have given them
What would you expect to achieve in the first 3 months?
Established yourself as the senior day to day contact on your accounts. You will have developed a strong working relationship with the team, ensure that junior members of the team feel supported and are delivering a high standard of work to clients.
What will you need?
About MediaCom
At MediaCom, we believe in People First, Better Results.
MediaCom is the UK’s largest planning and buying agency, with over 1,400 employees based in 5 offices in London, Manchester, Leeds, Birmingham and Edinburgh.
As a business, we champion individuality and diversity in our people. Through a plethora of initiatives, we ensure that we attract and retain the greatest talent in the industry, all working together to create powerful, ground-breaking work through our unique, connected Systems Thinking approach. Our teams use data, technology and creativity to design communications strategies that build brands and generate sales, and we do it at scale. We believe that putting people first produces better results.
We aim to ensure that that our employees’ skills are constantly evolving, and so provide all MediaCom staff with training, development plans and regular appraisals to enhance their performances and guarantee great results for them and the company.
MediaCom represents some of the greatest brands in the UK and beyond, both big and small. These include Sky, British Gas, Sony, Vauxhall, DFS, TUI, The Coca-Cola Company and Tesco.
MediaCom is a member of WPP, the world's largest marketing communications services group, and part of GroupM, WPP’s consolidated media investment management arm.
To find out more about MediaCom visit us here! You can also follow us on Twitterand Instagram!
*Although we cannot make guarantees, we welcome conversations about flexible working for all roles at MediaCom London.
Job Overview
We’re looking for aDigital Account Director (Maternity Cover) to join our team and where you will be instrumental in running one of the UK’s largest retail banks; you will be working in a team that also covers, Retail, FMCG and Leisure clients.
You will be responsible for the ensuring the agreed strategy is implemented operationally and ensure delivery acrosspaid social, online display / video and programmaticfor some of MediaCom UK’s largest and most prestigious direct response clients, where you’ll have exposure to clients, media owners and creative agencies.
Who does the role report into?
You will report into Group Account Director
What are the 3 best things about the job?
What are the measures of success?
Ensure the delivery of successful media campaigns for your clients, seeing clients being stretched in their thinking and seeing progression in your direct reports through the training and support you have given them
What would you expect to achieve in the first 3 months?
Established yourself as the senior day to day contact on your accounts. You will have developed a strong working relationship with the team, ensure that junior members of the team feel supported and are delivering a high standard of work to clients.
What will you need?
About MediaCom
At MediaCom, we believe in People First, Better Results.
MediaCom is the UK’s largest planning and buying agency, with over 1,400 employees based in 5 offices in London, Manchester, Leeds, Birmingham and Edinburgh.
As a business, we champion individuality and diversity in our people. Through a plethora of initiatives, we ensure that we attract and retain the greatest talent in the industry, all working together to create powerful, ground-breaking work through our unique, connected Systems Thinking approach. Our teams use data, technology and creativity to design communications strategies that build brands and generate sales, and we do it at scale. We believe that putting people first produces better results.
We aim to ensure that that our employees’ skills are constantly evolving, and so provide all MediaCom staff with training, development plans and regular appraisals to enhance their performances and guarantee great results for them and the company.
MediaCom represents some of the greatest brands in the UK and beyond, both big and small. These include Sky, British Gas, Sony, Vauxhall, DFS, TUI, The Coca-Cola Company and Tesco.
MediaCom is a member of WPP, the world's largest marketing communications services group, and part of GroupM, WPP’s consolidated media investment management arm.
To find out more about MediaCom visit us here! You can also follow us on Twitterand Instagram!
*Although we cannot make guarantees, we welcome conversations about flexible working for all roles at MediaCom London.
The Office Manager provides financial, business and administrative support to the Standards Commission and the Executive Director to help ensure the effective management of the organisation and efficient use of its resources in pursuit of its strategic and operational aims.
The Office Manager is responsible for:
The Office Manager also leads on procurement and contract work with external suppliers and on any service agreements to ensure best value and the smooth and efficient running of the office.
Duties include:
Governance
· Leading on the Standards Commission’s internal and external audit work, including managing relationships with auditors and providing evidence to demonstrate compliance with the government financial reporting manual and any internal policies and procedures.
· Assisting the Executive Director in policy, governance and strategy related work, including helping to prepare the Strategic Plan, Annual Business Plan, Business Risk Register and Annual Report.
· Supporting the Executive Director by delivering secretariat services to the Members of the Commission including drafting reports, preparing papers and minute-taking.
· Arranging meetings and events including Standards Commission meetings, Audit and Risk Committee meetings, Human Resources Committee meetings and external meetings, events and workshops. Maintaining and distributing a schedule of meetings and events.
· Managing service level agreements / contracts with the payroll processing and pension provider to ensure salaries are paid on time and pension contributions are processed, and reported on, in accordance with scheme rules.
Information Management
· Maintaining, and ensuring compliance with, the Standards Commission’s policies and procedures including ones in respect of:
o Data Protection;
o Records management;
o Freedom of Information; and
o Cybersecurity.
· Managing the Standards Commission’s record keeping and data processing and disposal, in accordance with data protection legislation.
· Preparing responses to freedom of information enquiries and subject access requests.
· Monitoring compliance with, reviewing and updating the Standards Commission’s Records Management Plan.
· Ensuring the Standards Commission meets its statutory requirements in terms of the provision and publication of information.
Financial
· Processing invoices for the payment of goods and services. Reconciling transactions against management information reports.
· Monitoring the Standards Commission’s expenditure against budget and reporting on this to the Accountable Officer and Standards Commission. Liaising with the Scottish Parliament’s Officeholders’ Liaison and Finance Offices to ensure information is exchanged and provided in a timely manner.
· Assisting with the preparation of the Standards Commission’s annual budget submission and annual accounts.
· Preparing the payroll and ensuring that salaries, pensions and expense claims for Standards Commission Members and staff are processed in accordance with the terms and conditions of employment, statutory requirements and internal policies.
· Leading on all procurement and contract work with external suppliers and on any service agreements to ensure best value.
External Engagement
· Responding to enquiries about the ethical standards framework and role and remit of the Standards Commission.
· Assisting in the preparation, publication and dissemination of educational material (including Standards Updates and guidance and advice on the Codes of Conduct), and on Hearings and adjudication decisions.
· Supporting the Executive Director and Members in the efficient management of Hearings, training events, workshops and roadshows.
· Contributing to the maintenance and content of the Standards Commission’s website and its social media platforms.
Other duties
· Undertaking any additional duties as required.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
“Architecture is the conner stone of our strategic and platform development when done well. Over the past year, our architecture function has undergone a huge transformation with the full range disciplines established and maturing. Our Enterprise and Information Architecture function has established itself within the data hub and is now helping connect Hub designs and data models with the wider Sky business, our Delivery and Solution teams play a fundamental role in all our strategic programs and our Cloud and Technology Innovation teams are leading the way on our platform development. With Business Architecture the final piece of the design lifecycle, 2021 is shaping up to be an exciting year” – Matt Clark, Director of Architecture
What you’ll do:
- Be restless in the pursuit of great data products and their continuous evolution through the in depth understanding and partnership with the business and portfolio teams
- Elicit and clearly document functional business requirements and rank according to MoSCoW model, documented non-functional requirements to deliver against business needs. Ensures technical team requirements are considered during business conversations. E.g data mapping, latency needs
- Help to align business roadmaps against technical roadmaps (Architecture, Engineering, OPs) and work with the product Owner / Portfolio Leads to prioritise and refine the backlog - be the point of contact for the squads and stakeholders throughout the delivery lifecycle.
- Be relentlessly focused on delivering DTA KPIs, maintaining Functional Frameworks & Knowledge Bases through Technical Writers and SME’s
- Be confident working in an agile environment and be a champion for increased agility
- Engage at a Group level to determine what plans the business have and help facilitate the translation of those goals into an effective project roadmap
What you’ll bring:
- Business Analysis experience working in multi matrixed teams on a range of transformational programmes and have successfully contributed to the design of large complex programmes with teams across the Globe, showing strong Team Leadership and Development Skills, including career pathways and progression modelling
- Experience communicating key business requirement outcomes to senior level stakeholders and a proven track record of stakeholder management, evidencing the ability to effectively communicate important messages and build a greater understanding of the business's needs.
- Foster Broad Design and Architecture understanding across all disciplines, to effectively translate complex business goals into manageable Data and Technology Requirements.
- Analytical and logical mindset to translate business needs into business requirements to be signed off by the business and agile user stories that are easily understood by delivery teams, demonstrating Commercial savvy to ensure the highest customer and commercial impact achieved.
- Proven experience of working on an end-to-end process from ideation to production, into BAU, in a matrixed environment. Ability to understand, explain and simplify complex business processes.
- Experience challenging requirements using influencing and negotiating skills whilst demonstrating a data driven understanding to solutions.
- Experience leading or coaching a team of business analysts on complex transformation programmes and experience working with technical teams to collaborate on High Level Designs and often lead the HLD to completion by engaging with key contributors
Team Overview:
Data, Technology & Analytics (Data Hub) at Sky is on a mission to bring customers more of what they love by unlocking the power of data and make Sky more relevant. We are working with the rest of Sky to create innovative data products that are going to change Sky and bring value to our
customers.
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
Where you'll work:
Livingston Watermark House:
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.
You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.
Inclusion:
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we're open to discussing where and when you do your job, as long as we can balance your needs with those of our customers.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
#LI-Tech
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
“The DTA Operations team is responsible for the support, planning and administration of our data Visualisation applications within DTA.
We have a growing combination of solutions that we are responsible for including Tableau and Business objects. As part of our ongoing strategy we are also heavily utilising the Google Cloud Platform and require Tableau Administrators to join our Visualisation Operations team to help support our Cloud Tableau Platform” – Scott Riddell, Director of Data Platforms
What you’ll do:
You will be responsible for managing the Tableau platform, applying updates, updating licensing and when required communicating any issues and resolutions to Service management in a timely manner. You will help define the gateway to production for usage of the service, advise on performance and capacity and drive the operational support. This role may require the successful applicant to provide out of hours support or be part of an on-call rota in the future.
- Maintain our on-premise Tableau estate and our new GCP based application stack. Performing analysis on cost, performance and capacity and making best practice recommendations
- Work with our Core Ops team on installation, migration and upgrades of the Tableau estate (including Infrastructure as Code) and Tune performance of the Tableau server environment (clustering, load balancing and site optimisation)
- Create/manage groups, workbooks and projects, database views, data sources and data connections
- Provide 2nd tier support to user community on various Tableau Server and Desktop issues and develop/update departmental documentation
- Advise users on best practices for workbooks and scheduling
- Maintain backups of the application and associated tasks
What you’ll bring:
- Tableau Server administration experience based on Windows or Linux
- Experience in managing & administering a Tableau Server instance utilised by several different functions within an enterprise
- Excellent experience in developing, maintaining, and managing Tableau driven dashboards & analytics across an enterprise.
- Understanding of the Tableau Server application architecture and how to scale
- Good understanding of database concepts including writing SQL statements and an understanding of Cloud and the IAC Framework
- Good problem-solving skills
Team Overview:
Data, Technology & Analytics (DTA) at Sky is on a mission to bring customers more of what they love by unlocking the power of data and make Sky more relevant. We are working with the rest of Sky to create innovative data products that are going to change Sky and bring value to our
customers.
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
Where you'll work:
Livingston Watermark House:
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there’s onsite parking available for cars, motorbikes and bicycles.
You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.
Inclusion:
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we're open to discussing where and when you do your job, as long as we can balance your needs with those of our customers.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
#LI-Tech
Salary
£40k - £40k Per Year
Job Type
Full Time
Posted
1 day ago