Responsible for resolving issues, alerts, and incidents in the day to day Infrastructure Operations as well as by Business Support Teams based on predefined service level agreements regarding network, telecom, and system availability, performance, and service levels (tier 3 operational support). It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents.