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3505 Jobs Found 

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Director of Stores, (International)

Peloton

London, England, United Kingdom, ENG
4 days ago
London, England, United Kingdom, ENG
4 days ago

THE ROLE

Peloton is seeking a new addition to our International Retail leadership team! The Director of Stores will partner the Sr. Director of Service & Experience and the Director of Operations in designing sales and operational programs that enable, review and measure service and sales excellence across retail stores. This individual will execute Peloton strategy as part of the retail & sales leadership team. They will lead store teams across multiple International markets driving the Peloton service and experience model ensuring consistent execution of the Peloton retail standard. The Director of Stores will drive executional excellence that results in sustainable sales and profitable growth.

RESPONSIBILITIES 

  • Execute the retail stores offense bringing the country and city offense to life.
  • Ensure operational excellence in stores to drive growth and deliver a premium consumer experience through a Clear focus on service and operational excellence.
  • Manages the geographies and stores p&l and drives key kpi’s and revenue targets
  • Contributes to sales and opex budgeting process to achieve financial targets.
  • Accountable for store teams contribution and engagement with business strategy and goals.
  • Connect and influence x-functionally to deliver a locally relevant consumer and team mate experience.
  • Ensure operational excellence is a key focus in store, to include all aspects of front and back of house including finance products and services.
  • Informs and influences global and local country teams supporting alignment with overall business strategy. 
  • Ensures agreed KPI’s are in place and reporting enables the monitoring and control of store performance.
  • Catalyst for personal and team development. promoting succession planning and investment in people.

QUALIFICATIONS 

  • Strategic, elevated communication skills 
  • Business/financial planning experience
  • Knowledge of visual merchandising
  • 8+ years in Retail operations
  • Team leadership and talent development to deliver results and influence others 
  • Strong knowledge of local and national market and consumer business trends
  • Ability to cascade key strategies, reduce complexity/be resilient

ABOUT PELOTON 

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

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Management Accountant fine food retailer

Eat 17

London, London
2 days ago
London, London
£34k - £36k Per Year
2 days ago
£34k - £36k Per Year
We are a multi-award winning small group of convenience stores & restaurant with a passion for improving your local shop. We are dependable local c stores with a focus on fine foods and artisanal, homemade foodie delights with our own bakery & central kitchen.

We are looking for an individual with previous accounting experience in a commercial environment to join our small Head Office team in Walthamstow, ideally with knowledge of the Convenience Retail Sector.

You will have the ability to investigate variances and create new accounting processes. As part of this role you will challenge processes. With a motivational mind-set and strong attention to detail you will be an enthusiastic team player with excellent communication skills.

We have a small and relatively new team and looking for someone with some industry experience who can assist with new epos system, new accounting software and new team/office & processes.

The job role looks like this:

- Internal regular audit checks (stock counts for high value items eg cigarettes, lottery scratchcards, cash, safe)

- Reconcile control accounts

- Work directly with FD & Owners
- KPIs

- Payments

- Management accounts

- Post journals

- Invoicing/collecting rent

- Cashflow forecast

- Overseeing junior team members

- Annual budgets

- VAT
- Review aged creditors

- PAYE payments

- Oversee stock figures

- Assist buyer with rebates

Liaise closely with Finance Director & Management Accountant and the junior team members as well as the company owners. Supporting the team in general to achieve the targetted deadlines.

The ideal candidate will have a can do attitude, qualification of Cima or Acca ,proven experience, live locally and be prepared to work full time in the office. Good package for the correct candidate.

Look forward to hearing from you.


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Logistics Manager

Reachdesk

London, London
4 days ago
London, London
4 days ago

We are the leading account based direct mail and corporate gifting platform. We help sales and marketing professionals generate high quality leads and close business faster using integrated personalised direct mail. Think Amazon meets Moonpig but for B2B companies. We are passionate about finding innovative new ways to break through to people and cut through the noise during those moments that matter in business.

The business has been built by 2nd time Founders and is funded by both a US Venture Capital Firm and some of the most well-known founders in the industry. 

We’re seeking an experienced Logistics and Partnerships Specialist to join the team. Supporting the Head of Fulfilment Operations, you’ll support our global logistics process, develop effective & sustainable partnerships with our 3PL providers and marketplace vendors and ensure an exemplary gift delivery experience for our customers.

You’ll work closely with key stakeholders across our organisation and supply chain to ensure everything runs efficiently and smoothly.  We want you to be an expert in our logistics and marketplace, drive our growth through sourcing of new partners, whilst identifying opportunities for continuous improvement.

This role offers a unique opportunity to join an early-stage, fast growing business with a highly ambitious team. You’ll have the opportunity to make a big impact on our company and help deliver major projects.  Join London’s fastest growing SaaS company who are already the leaders in their space and working with clients like Asana, Okta, Hootsuite, Segment and SAP.

We believe that a diverse team will help us achieve our mission sooner and we’re actively seeking applications from candidates of all backgrounds.

What you’ll be doing:

  • Ensuring our gift delivery experience exceeds our standards for quality and timeliness
  • Owning and organising the global logistics chain, including inventory storage, managing data from point of order to delivery, tracking and monitoring delivery.
  • Owning Reachdesk’s relationships with our 3PL and delivery partners, maintain a deep understanding of their operations to review how effective and efficient these current processes are, advocate for service improvement initiatives and respond to major incidents.
  • Evaluating partner performance through data compilation and regular supplier review and feedback sessions
  • Maintaining the analytics needed to monitor and surface issues with packing and delivery
  • Working closely with the Customer Success and Product & Engineering teams to diagnose and address problems / areas for improvement with partner and vendor integrations
  • Managing the internal response to delivery incidents, working closely with the Customer Support team.
  • Sourcing and launching marketplace vendors across different territories and aligning with strategy across the organization.
  • Tracking and managing warehouse inventory and managing the marketplace product database
  • Manage the contracts and relationships with partners (initial contract, periodic contract review/evolution, renewal/renegotiation, end of life)
  • Supporting the Finance function with order and invoice reconciliation
  • Building and maintaining excellent relationships with customers and suppliers
  • Monitoring and advising on any issues which present risks or opportunities to the organisation

Requirements:

  • 5+ years of operations scaling and management experience ideally in a high-growth / start-up environment. 
  • Advanced data analysis skills, including MS Excel skills, 3PLs and WMS experience.
  • In depth knowledge of logistics to include warehousing, 3PL and marketplace drop-ship models.
  • You have demonstrable experience in building partnership relationships within a B2B multi-vendor marketplace environment
  • Have superb communication (both written and verbal), attention to detail and organisational skills

Even better if:

  • You have Experience with companies building and scaling enterprise software (e.g. business intelligence, marketing automation, b2b)
  • You have experience in ‘high-touch’ logistics environments (e.g. retail or eCommerce)
  • You understand basic API principles and development standards 
  • You have developed and managed relationships with international logistics suppliers.
  • You’re looking to reduce our carbon footprint as we develop our logistics and marketplace network

What’s in it for you:

  • Remote working and flexible hours
  • The chance to build something special and work directly with experienced founders
  • An opportunity to grow quickly with a company that is breaking new ground
  • Full autonomy over your own projects
  • Opportunities to learn, grow and thrive with support from talented and empathetic teammates
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Lettings Negotiator

Hunters

London, London
5 days ago
London, London
5 days ago
JOB DESCRIPTION
You have the opportunity to work for a highly sought-after Estate Agent offering some quality training, progression and pay packages.
THE ROLE
As a Lettings Negotiator you will source and see business through to completion.
DUTIES
Sourcing out new business and seeing business through to completion
Working to financial, individual and team targets
Increasing the company turnover
Opening and developing professional relationships with clients and colleagues
Canvassing and marketing
Completing necessary paperwork to finalise deals
Negotiating terms
PERSON SPECIFICATION
Ambitious individual looking to make their first career step
Pro-active, flexible and confident
Excellent sales ability
Self-motivating
ESSENTIAL CRITERIA
A full, valid UK or EU driving license and eligibility to work in the UK is essential for the role
DESIRABLE CRITERIA
Experience in Sales and/or Retail
Additional languages
BENEFITS
£40,000 OTE (First Year)
Career progression
Uncapped commission
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Supply Chain Analyst

Amazon UK

London, London
6 days ago
London, London
6 days ago
Supply Chain Analyst 

Supply Chain Analyst 


1318273
Amazon Supply Chain forms the backbone of the fastest growing ecommerce business in the world. The sheer growth of the business and the company's mission "to be Earth’s most customer-centric company” makes the customer fulfilment business bigger and more complex with each passing year.
Our Supply Chain team is responsible for planning and executing the network for our UK fulfilment business. We work closely with Amazon’s Fulfillment Centers (FCs), Transportation, Retail and Finance teams, orchestrating the upstream and downstream partners to exceed customer expectations while optimizing end-to-end supply chain speed and cost.
We are looking for an outstandingly analytical, driven and talented Supply Chain Analyst to join our team. Within the team, you will own and improve multiple processes and make critical decisions to manage UK supply chain network. You will be responsible for driving EU level strategic projects and change initiatives in collaboration with multiple stakeholders and in alignment with senior management. You will also work on key analytical projects to drive smarter and optimal decisions within the team.
If you are someone who has shown success in analysing complex data, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you.

Supply Chain Analyst basic Qualifications:

  • Bachelors/Masters degree in a scientific subject / engineering /supply chain management.
  • Previous experience in a highly analytical environment.
  • Strong data analysis skills, ability to produce, interpret and draw conclusions from data.
  • Strong knowledge of Microsoft Excel and SQL is a must.
  • Knowledge of R / Python and automation.
  • Experience and passion to work on innovative ideas and create and build new processes.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Organized, self-starter and a quick learner.
  • Must be detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
  • Excellent communicating and negotiating skills coupled with ability to comfortably and confidently present to all levels within the company.

Supply Chain Analyst preferred Qualifications:

  • Relevant experience in a business analyst, data analyst or statistical analysis role.
  • Entrepreneurial mindset, with the tenacity and the backbone of an owner.
  • Analytical horsepower to break down complex problems, and a strong will to get things done and deliver results.
  • Experience in machine learning (R, Python).

If you need us to make any adjustments throughout the recruitment process due to a disability (including, but not limited to neurodiverse or mental health conditions), or any other health issue please let us know by contacting emea-ops-enable@amazon.com.
About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this Supply Chain Analyst position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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Sales Assistants

CeX

London, London
1 day ago
London, London
£6.15 - £8.77 Per Hour
1 day ago
£6.15 - £8.77 Per Hour

Sales Assistants with a passion for games, DVDs, gadgets and computers

 

Location: East Ham

 

About Us

 

·     We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.

·      We trade digital stock with the customer on the high street, providing a unique 2-way service.

·      We are passionate about our stock, our customers, and our colleagues.

·      We work as one big community using exciting IT tools to communicate, support, and achieve.

·      We never stand still – Our product lines, our procedures and our ideas continuously change to adapt to market and commercial trends.

 

About You

 

·      You love digital entertainment - You have pockets full of gadgets right now and a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.

·      You are a reliable and trustworthy retail assistant, able to support your management

·      You are a pro-active and flexible colleague

·      You genuinely love working with like-minded customers

·      You would like to move into a supervisory position one day

·      You are open to new ideas and can embrace a business model that most companies have forgotten

 

About the role

 

·      Report to your Store Manager

·      Receive on the job training and access to a competency framework

·      Ensure that our frontline service is exciting and attentive

·      Receive regular performance reviews

·      Travel to stores to gain experience or give support

·      Be eligible to receive a 4 weekly bonus based on store performance

 

Applying for the role

 

·      If you are not saying to yourself “this is the perfect job for me” then do not apply

·      If you are still interested then attach a cover letter to your online application telling us a bit about yourself and what makes you the ideal candidate

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Sales Assistant

CeX

London, London
4 days ago
London, London
£6.5 - £8.21 Per Hour
4 days ago
£6.5 - £8.21 Per Hour

Sales Assistants with a passion for games, DVDs, gadgets and computers

 

Location: Wimbledon

 

About Us

 

·     We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.

·      We trade digital stock with the customer on the high street, providing a unique 2-way service.

·      We are passionate about our stock, our customers, and our colleagues.

·      We work as one big community using exciting IT tools to communicate, support, and achieve.

·      We never stand still – Our product lines, our procedures and our ideas continuously change to adapt to market and commercial trends.

 

About You

 

·      You love digital entertainment - You have pockets full of gadgets right now and a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.

·      You are a reliable and trustworthy retail assistant, able to support your management

·      You are a pro-active and flexible colleague

·      You genuinely love working with like-minded customers

·      You would like to move into a supervisory position one day

·      You are open to new ideas and can embrace a business model that most companies have forgotten

 

About the role

 

·      Report to your Store Manager

·      Receive on the job training and access to a competency framework

·      Ensure that our frontline service is exciting and attentive

·      Receive regular performance reviews

·      Travel to stores to gain experience or give support

·      Be eligible to receive a 4 weekly bonus based on store performance

 

Applying for the role

 

·      If you are not saying to yourself “this is the perfect job for me” then do not apply

·      If you are still interested then attach a cover letter to your online application telling us a bit about yourself and what makes you the ideal candidate

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Retail Supply Chain Analyst (Maternity Cover)

Estee Lauder

London
17 days ago
London
17 days ago
Retail Supply Chain Analyst (Maternity Cover) ( Job Number: 211236 )
Brand : Estée Lauder Companies
Job : Distribution/ Warehouse/ Logistics - Supply Chain
Primary Location : Europe, Middle East, Africa-GB-ENG-London
Fitzroy Place
Schedule : Full-time
Shift : 1st (Day) Shift
Job Type : Standard
Description

Role Objective

This exciting and dynamic retailer-facing role manages the supply chain relationship and drive improvements through data analytics with key retailers across all Estee Lauder Companies brands. Based in UK Sales Marketing office in central London, the role is responsible for, but not limited to, managing Retail Supply coordinators ,delivering outstanding service, optimising instore availability, managing new launch, owning Retailers KPIs and scorecards and event execution and identifying and implementing supply chain efficiencies. Retail Supply Chain Analyst is responsible for the end to end supply chain improvement for the key retailers and enabling various analytics for the Retail Supply Chain team. This is a great opportunity to play a key part in the effective planning and execution of delivery products to our consumers in collaboration with external retailers and internal Brand and Supply Chain teams via the Integrated Planning Process (IBP).

Scope

Deliver value driven retailers data analytics to drive supply chain improvements, Customer collaboration, aligned KPIs including retailer In-Stock and On-Shelf Availability, On-Time In-Full (OTIF), Forecast Accuracy, and New Product and Event Execution across all ELC categories and brands. Work closely with Brand and Commercial teams, Demand Planning, Supply Planning, B2B Order Management, Event Management as well as other Supply Chain teams.

Key Responsibilities

Manage Retail Supply chain coordinators/ Scorecards KPIs:

  • Manage capability levels and support for two coordinators who manages number of key retailers in the UK. Ensure Team’s operate with discipline and monitor the KPI scorecard for all the Retailers.
  • Ownership and management of scorecards and joint KPI reporting
  • Effectively manage projects with strong organisational and communication skills, high capacity to multitask and handle tight deadlines daily.
  • Responsible for end to end Supply chain improvements.

Service pillar ownership and Operations Management:

  • Perform weekly in-depth analysis of joint supply chain metrics.
  • Run the BI report and root cause the misses and drive action plans by identifying opportunities and develop solutions to optimise supply chain performance.

Analytics and Reporting:

  • Analyse Retailers performance and report to the business.
  • Regular review and analyse Retailers ordering profile and recommend improvements
  • Ownership and management of shipments trackers -weekly, monthly to ensure priorities are met based on the given strategies. Analytical mindset to resolve problems.
  • Use analytics to help automate and simplify supply chain processes.
  • Use various analytical tool to root cause and set plans for improvements
  • Own Retail supply chain processes and standards -maintain SOPs and one pagers for the departments.
  • Monthly scorecard reviews with all the key retailers- Drive actions and set improvements plans .
  • Analyse ordering and shipping patterns, business intelligent and report Retailers segmentation model based on priorities.
  • Ensure Giftset Coffrets programme executed with excellence and learnings shared with key stakeholders.
  • Drive simplification and automation through strong data driven analytics
  • Maintain and create various Power BI reports for the team
  • Continuous improvement program to ensure processes are more efficient or adapted to new business need.

Manage Key Retailers (RSC primary contact)

  • Manage operation of key Retailers end to end supply chain and single point of contact for day to day business
  • Drive supply chain improvements through high end collaboration
  • Own joint KPIs and Scorecard reviews with key stake holders

New Product Launch Execution / Promotion management

  • Responsible for Right First Time execution of all initiatives across all key Retailers
  • Report monthly analysis to identify root causes for the misses and drive actions for improvements.
  • Drive Process improvements and set standards.

Collaboration :

  • Work pro-actively with all External Retailers and communicate effectively with all the key contacts.
  • Establish high end collaboration with Brands , Events team, demand planners and supply planners.
  • Facilitate correct decision making aligned to core business goals through proactive communication, escalation and issue resolution

Joint Value Creation / Cost to Serve model

  • Supply chain mapping for all the key Retailers , eliminate losses within supply chain
  • Drive cost to serve model for relevant Retailers- Identity opportunities to improve processes including cost to serve and returns management. Work with key stakeholders to implement solutions.
  • Own key projects to improve supply chain improvements and thus drive sales and joint values to both parties.
  • Ownership and management of wholesale tracking, daily, weekly, monthly to ensure brand goals are met and exceeded.
Qualifications
  • Educated to degree level with minimum of 5 years’ experience in retail and/or FMCG in a Customer-facing role.
  • Proven record of Collaborative planning forecasting replenishment (CPFR) experience preferred.
  • A strategic mindset with demonstrated experience of team management required for this role
  • Proactive communicator who adopts Context, Action, Result (CAR) approach to problem solving.
  • Strong relationship builder comfortable working cross functionally.
  • Dynamic and agile who takes ownership and delivers in a performance culture.
  • Highly analytical – Use complex data to make fact-based decisions.
  • Working knowledge of SAP and other planning and replenishment systems desirable.
  • Experience working with sales and marketing teams with demonstrated high level of collaboration with internal and external partners.
  • Advanced Microsoft Excel and knowledge of Power BI preferred.
  • Knowledge of Supply chain mapping is an advantage.
  • Demonstrated knowledge of Customer (Retailer) fulfilment and order management
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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Retail Operations Director, International

Peloton

London, England, United Kingdom, ENG
4 days ago
London, England, United Kingdom, ENG
4 days ago

THE ROLE 

Peloton is seeking a new addition to our International Retail leadership team. The International Retail Operations D partners with the Sr. Director of Service & Experience, the Director of Stores and Global Operations in designing operational programs and training that enable, review and measure operational excellence across retail stores. 

This individual will execute Peloton strategy as part of the retail & sales leadership team. They will serve as a key voice in the development of the Peloton service and experience model. They will lead Retail Operations teams in driving operational excellence across all territories and countries localising the peloton retail standard where needed. The Retail Ops Director will create a culture of ‘right first time and on time’ to support sustainable and profitable growth. 

RESPONSIBILITIES 

  • Partners with global ops and the global security ops (gso) to create the playbook standard for operational excellence in retail stores.
  • Defines, measures and reviews kpi’s to support the ongoing review and improvement of store operating standards
  • Key partner in opex management relating to workforce management and budget creation
  • Ensure operational capability in stores to drive growth and deliver a premium consumer experience through a clear focus on service and operational excellence.
  • Help shape & support the peloton service & experience model for the benefit of consumers and store teams
  • Create operational efficiency through simplified store processes that give guardrails for execution and room for creativity
  • Implement store labour planning that delivers optimal levels of rest and recovery to our teams enhancing productivity, service and experience for the benefit of consumers and store teams
  • From a communications perspective tell the stories that matter, embed our teams in peloton culture and inspire them by telling their stories, celebrating their wins and recognising contribution at all levels. 
  • Oversee projectmanagement of store openings, closures, refits and remodel projects on behalf of retail
  • Create and provide ongoingsupport to a safe and secure store environment protecting consumers, store teams, profit and the peloton brand.
  • Contributes to sales and opex budgeting process to achieve financial targets.
  • Lead on the development of best in class training & tools to support service and operational capability

QUALIFICATIONS

  • Strategic communication
  • Financial and labour planning
  • 8+ years of Retail operations and team leadership - delivering results and influencing others
  • Training and talent developer
  • Strong knowledge of local and international markets and consumer business trends
  • Cascade key strategies 
  • Reduce complexity/be resilient

ABOUT PELOTON 

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

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Retail Innovation Manager - F&B - Wimbledon

Comapss

London, London
25 days ago
London, London
25 days ago

Retail Innovation Manager - F&B

Wimbledon

Up to £45,000 plus bonus depending on experience

Are you a perfectionist who thrives on ensuring the highest levels of satisfaction and experience for your guests ? Do you enjoy using your skills to create a thriving and successful working environment?  If this is you, we have the perfect position for you as the Retail Innovation Manager to join our team at the AELTC.

We currently have an exciting opportunity for a Retail innovation Manager to join our team at The AELTC. The Retail innovation Manager will be responsible for the management of our multiple high-volume food and beverage retail outlets during The Championships, including all support team facilities (Media, Client, Staff). The role has a particular emphasis on enhancing the retail food and beverage concepts, both for onsite and offsite consumption in order to provide exceptional value of experience for our guests.

This is one of the world’s iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships – the world’s premier grass court tennis tournament.

This is a fantastic opportunity for an inspirational and enthusiastic Retail Innovation Manager to make a name for themselves within the food service industry.

In return we offer support and development to grow within our business alongside a competitive salary

Retail Innovation Manager - F&B

Wimbledon

Up to £45,000 plus bonus depending on experience

Are you a perfectionist who thrives on ensuring the highest levels of satisfaction and experience for your guests ? Do you enjoy using your skills to create a thriving and successful working environment?  If this is you, we have the perfect position for you as the Retail Innovation Manager to join our team at the AELTC.

We currently have an exciting opportunity for a Retail innovation Manager to join our team at The AELTC. The Retail innovation Manager will be responsible for the management of our multiple high-volume food and beverage retail outlets during The Championships, including all support team facilities (Media, Client, Staff). The role has a particular emphasis on enhancing the retail food and beverage concepts, both for onsite and offsite consumption in order to provide exceptional value of experience for our guests.

This is one of the world’s iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships – the world’s premier grass court tennis tournament.

This is a fantastic opportunity for an inspirational and enthusiastic Retail Innovation Manager to make a name for themselves within the food service industry.

In return we offer support and development to grow within our business alongside a competitive salary

As the Retail Innovation Manager you will be responsible for the following areas:

  • Create a 5-year development & implementation plan for our retail F&B offer that is aligned to the AELTC 5 year catering strategy.
  • Research current and forecasted trends and concepts, to create offers and product ranges that are in line with market trends and can work both in single and multiple trading units across the estate.
  • Work with other departments to ensure offers align with company values and achieve maximum collaboration when launching them into the business
  • Ensure all retail spaces are resourced to achieve an exceptional guest journey whilst maintaining agreed labour budgets
  • Create an SOP for each offer to include the visual guides/displays, layouts, customer flow, floorplans, and tariffs
  • Ensure all managers and staff understand the expectations, are trained correctly and constantly deliver in line with the SOP
  • Commercially accountable for all aspects of the outlets, actively working with financial colleagues to deliver accurate and timely forecasts, budgets and P&L’s
  • Analysis of performance statistics to identify opportunities for growth and product development
  • Ensure that all units have a look and feel that fits with the offer and Wimbledon ethos.
  • Regular monitoring and development of each outlet to include ‘look and feel’, food quality and presentation, resourcing reviews, stock and hygiene checks.
  • Explore and actively develop/select product ranges that are wholly or partially comprised of home-grown/locally sourced ingredients
  • Lead on all development of the Wimbledon ‘at home’ range
  • Provide optimised solutions for operations that understand and address challenges around waste and sustainability (social & environmental)
  • The role will involve identifying and understanding the consumer and business needs and collaboratively leading/working with senior stakeholders in defining specific sector plans for retail & innovation, aligned to the 3-year sub-sector business plans. 
  • The role will be responsible for managing range, price, promotion and 3rd party partner added-value activity across these two core categories to maximise sustainable revenue and profit  and investment aligned to the Commercial pipeline.

 

  • Have a real passion for food and customer service along with bags of enthusiasm and recognising that customer engagement is key.
  • Food Innovation and development is essential along with being up to date with current and future retail food trends
  • Ability to communicate at all levels
  • Multi-site / outlet management essential
  • Senior management presence to engage with peers and functional specialists, so that all are focused on delivering a consistently great product.
  • Positive and passionate focus on food – a natural passion for food and hospitality
  • Experienced in leading the implementation of change programmes to deliver operational benefits.
  • Comfortable working within brand guidelines to deliver results
  • Experience in fast paced multiple food and retail outlets
  • Excellent communications skills – able to influence at all stakeholder levels
  • Experience of working with a varied client group
  • Previous P&L accountability and strong financial acumen
  • Demonstrates flexibility and agility
  • Entrepreneurial spirit

Posted

4 days ago

Description

THE ROLE

Peloton is seeking a new addition to our International Retail leadership team! The Director of Stores will partner the Sr. Director of Service & Experience and the Director of Operations in designing sales and operational programs that enable, review and measure service and sales excellence across retail stores. This individual will execute Peloton strategy as part of the retail & sales leadership team. They will lead store teams across multiple International markets driving the Peloton service and experience model ensuring consistent execution of the Peloton retail standard. The Director of Stores will drive executional excellence that results in sustainable sales and profitable growth.

RESPONSIBILITIES 

  • Execute the retail stores offense bringing the country and city offense to life.
  • Ensure operational excellence in stores to drive growth and deliver a premium consumer experience through a Clear focus on service and operational excellence.
  • Manages the geographies and stores p&l and drives key kpi’s and revenue targets
  • Contributes to sales and opex budgeting process to achieve financial targets.
  • Accountable for store teams contribution and engagement with business strategy and goals.
  • Connect and influence x-functionally to deliver a locally relevant consumer and team mate experience.
  • Ensure operational excellence is a key focus in store, to include all aspects of front and back of house including finance products and services.
  • Informs and influences global and local country teams supporting alignment with overall business strategy. 
  • Ensures agreed KPI’s are in place and reporting enables the monitoring and control of store performance.
  • Catalyst for personal and team development. promoting succession planning and investment in people.

QUALIFICATIONS 

  • Strategic, elevated communication skills 
  • Business/financial planning experience
  • Knowledge of visual merchandising
  • 8+ years in Retail operations
  • Team leadership and talent development to deliver results and influence others 
  • Strong knowledge of local and national market and consumer business trends
  • Ability to cascade key strategies, reduce complexity/be resilient

ABOUT PELOTON 

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

Source: Peloton