product applications engineer jobs

Near salisbury, south west
319Jobs Found

319 jobs found for product applications engineer jobs Near salisbury, south west

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Service Engineer

Acapella Recruitment

Salisbury, SW
7 days ago
Salisbury, SW
£19.5k - £19.5k Per Year
7 days ago
£19.5k - £19.5k Per Year

Service Engineer

£19.5k starting salary

+ £1000 salary increases every 6 months based on performance (up to £24k)

+ further benefits

 

Our client is a leading provider of specialist prescriptive mobility products.  They are based in Stafford and their business covers the whole of the UK.

They are currently seeking a Service Engineer (with mechanical and electronic experience) to join their team.

The role will involve repairing mobility products such manual wheelchairs, powered wheelchairs and other specialist mobility products.  You will be expected to travel within this role and will spend approximately 2 nights per week staying at other locations throughout the UK when working at client sites.  The rest of the time you will be based from Salisbury.  Travel expenses including hotel stays and food allowance are fully expensed.

You will be the friendly face of the company and act in accordance with their ethos, while providing an industry leading experience for their customers when delivering, servicing, repairing and installing mobility equipment.

 

They would like to talk to you if:

•You have mechanical and electronic experience (ideally in the mobility sector, but not essential.)
•You are willing to travel and stay away from home (approx. 2 nights per week)
•You enjoy meeting and helping people
•You are self-motivated with a passion to succeed
•You have a flexible approach to work and want to be part of a dynamic and successful team
•You are understanding and have an empathetic approach towards customers
•You want to help the company achieve its ambitious expansion plans and be rewarded for it
•You have a full UK Driving License

In return they will offer you:

•Starting salary of £19,500 per annum
•Salary increases by £1000 every 6 months based on performance, (capped at £24k)
•Further promotional prospects
•Company van and phone
•28 days holiday per year (including bank holidays)
•A company pension scheme
•An employee assistance programme
•Full industry, product and systems training
•Ongoing development and support

If you meet the criteria and would be interested in this superb opportunity, please apply ASAP.

*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list.  You also agreeto our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html

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Construction Manager

National Health Service

Porton Down, SW
2 days ago
Porton Down, SW
2 days ago

Construction Manager

Public Health England

The closing date is 17 March 2021

Job overview

Job Purpose / Summary

We are currently seeking to appoint a highly qualified Construction Manager to provide supervision of all construction, refurbishment and engineering projects to ensure the quality of the end product meets with the agreed design, specification, standards, and contract requirements and complies with the current Building Regulations. The post holder is also responsible for ensuring that the contractors, their sub-contractors and all operatives carry out their duties within the safe working practice of the construction and engineering trade and HSQE requirements by verifying method statements and risk assessments are diligently provided and worked to for all activities.

Main duties of the job

What we are looking for

A highly customer focused individual with strong leadership skills and construction management experience. The manager must be capable of leading a team of contractors, sub-contractors and PHE personnel to carry out duties within the safe working practice of the construction and engineering trade and HSQE requirements.

Applicants are strongly advised to use the criteria in the person specification (available online) as sub-headings in their application to make it clear how they meet each of the selection criteria. Please also see job description for competencies.

Public Health England promotes diversity in the workplace and is an equal opportunities employer

About us

Option 3 External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)

The Estates, Engineering and Facilities Department is a busy and robust unit, responsible for the engineering function comprising maintenance, validation and calibration of assets, as well as repairs and capital work. Adopting the guiding principles of engineering excellence, EEF strive to contain and control risks associated with assets, infrastructure and critical equipment.

Here at PHE we take your career and development seriously and want to enable you to build a successful career. It is crucial that our employees have the skills to develop their careers and meet the challenges ahead. As a PHE employee, youll be entitled to a range of benefits including:

  • Equality, inclusion and diversity support
  • A completive contributory pension scheme
  • Flexible working schemes to encourage work life balance
  • A competitive maternity and paternity payment scheme

Job description

Job responsibilities

  • To ensure that all building work complies with the Building Regulations throughout the whole construction process. As the professional and specialist construction adviser it is important that the Capital Works Manager, Project Managers and Site Engineering Manager are guided and advised throughout the process to ensure the Building Regulations are adhered to.
  • To ensure due consideration is afforded to the requirements concerning welfare, security, safety of the construction staff, visitors and building users.
  • To liaise with Contractors to provide information from the Asbestos Management Report when planning invasive works.
  • To provide specialist advice to the Capital Works Programme Manager, Project Managers and Site Engineering Manager on the use of timber, steel, concrete, masonry and composite materials in varied construction projects such as research laboratories, pharmaceutical production facilities, offices and warehouses.
  • To understand and advise on site investigation techniques that may be applicable prior to commencement of building operations such as environmental risk assessments, site clearance, geotechnical processes and contaminated land.
  • To understand and advise on building material manufacturing techniques and standard tests applied to building materials including their classification, i.e. CE markings, BS/EN Standards and European Technical Approvals.
  • To understand and advise on how materials respond and degrade in relation to sun, wind, water, thermal and chemical contamination.
  • To ensure adherence to sustainable and environmentally friendly construction methods and materials, i.e. timber from renewable resources.

To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.

As from 1 January 2021 broadly the following groups may be eligible to work in non-reserved posts within the Civil Service:

  • UK nationals
  • Nationals of Commonwealth countries
  • Nationals of the Republic of Ireland
  • EEA nationals with (or eligible for) status under the EUSS
  • Relevant EEA or Turkish nationals working in the Civil Service
  • Relevant EEA or Turkish nationals who have built up the right to work in the Civil Service
  • Certain family members of the relevant EU & Turkish nationals

Recruitment teams may wish to include this in job adverts. We would suggest that CS job adverts also include a link to the CSNRs guidance on gov.uk

Changes_to_the_Civil_Service_Nationality_Rules_from_1_January_2021_-_Guidance_and_departmental_actions.pdf

Person Specification

Skills and Capabilities

Essential

  • Team engagement/ people, writing, reporting, communication skills and excellent organisation skills demonstrated through a clear concise application form with little to no grammatical errors

Desirable

  • Demonstrated experience of contract awareness, planning and project management experience, financial management experience and negotiation skills

Knowledge and experience

Essential

  • Experience of holding a construction management role (i.e. Site Agent/Site Manager) for a client or within medium to large construction companies
  • Demonstrated experience of inspection, reporting and auditing of the building regulations
  • Experience in the management and application of construction safety legislation and the CDM regulations

Desirable

  • Experience of working on construction projects within the Life Science/Research and or pharmaceutical industry.

Qualifications

Essential

  • Experienced Construction Manager / Supervisor
  • Formal Construction related Qualifications (Degree/HND/BTech )

Desirable

  • Industry training including CITB Health & Safety Certified Training, IOSH Certified Training, CSCS (Construction Skills Certification Scheme) Certified, CDM Certified Training, Scaffold Certified Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Public Health England

Address

Porton Down

Porton Down, Salisbury

SP4 0JG


Employer's website

https://www.gov.uk/government/organisations/public-health-england

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FPGA Design Engineer

Spectrum IT

Southampton, Southern
1 day ago
Southampton, Southern
£50k - £55k Per Year
1 day ago
£50k - £55k Per Year

FPGA Design Engineer required an established company located in Southampton. Due to continued expansion the company is looking to add an FPGA Design Engineer to its existing, highly skilled team to work in a customer facing, delivery focused role.
The FPGA Design Engineer will work in a customer facing capacity, managing the delivery of the company's FPGA based products.
Key skills
- FPGA & DSP development
- VHDL / Verilog
- Knowledge of complete FPGA tool-chain
- EDA tools
Knowledge or experience in any of the following areas would be advantageous;
- Solutions architecture
- Technical support / technical consultancy
- Application engineering
- Delivery of IP in a customer facing capacity
If you are looking for a position of this nature please get in touch for more information.
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Technical Project Manager

BAT (British American Tobacco)

Southampton, Southern
4 days ago
Southampton, Southern
4 days ago

The role is responsible for supporting the delivery of an assigned portfolio of device engineering projects and activities within the New Category (NC) product development plan. This includes projects in discovery and development phases in the area of hardware, software and batteries including supporting mechanical engineering team.
Technical project manager will lead and coordinate cross functional teams including internal and key external partnerships critical in the delivery of the programs and initiatives so as to have most effective use of internal/external resource and expertise.
Technical project manager will also support ‘hands on’ development activities for electronics design and software where needed.
Reports to: Head of Function
Reporting Level: Non-Management
Geographic Scope: Global
WHAT YOU WILL BE ACCOUNTABLE FOR
Leading and/or supporting several medium to high complexity projects
Coordinating cross functional teams including internal and key external partnerships critical in the delivery of programs and initiatives so as to have most effective use of internal/external resource and expertise
Support strong collaboration and relationships with a pool of third party external suppliers and internal functions
Support the Engineering Managers of Device Engineering team
Support the development and delivery of compliant products in full alignment to New Category Research & Development’s strategy
Own the assigned early-stage product development and prototyping projects based on an agreed plan to include consumer preferences, NC strategy, consumer safety and regulatory compliance requirements through the application of robust project methodology and sound technical and scientific methods
Support the Engineering Managers where required
Support the development of devices based on a clear scientific understanding of the base technology and its potential to support positive consumer experience
CAN THIS BE YOUR FUTURE ROLE?
Do you have experience in Electrics and Electronics Engineering?
Do you have knowledge and experience of design and evaluation of technologies?
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
Preferably Electrics and Electronics Engineering background.
Comprehensive knowledge and experience of design and evaluation of technologies.
Planning and implementation skills.
Comprehensive understanding of electronics industry and manufacturing process.
Awareness of contemporary consumer products innovation techniques.
Good Interpersonal and communication skills; ability to influence key stakeholders.
Electronics Engineer, Software Engineer Degree
BENEFICIAL
Base salary from £45,600 to £57,000 per year, depending on relevant experience
Bonus target up to 30% of annual base salary
25 days annual leave
Participation in Discretionary Company Bonus Scheme
Participation in Company Share Reward Scheme
Company Pension Scheme
Private Healthcare Cover
Eligibility for Company Flexible Benefits Scheme.

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Quality Control Inspector - Construction / Manufacturing

Smartsearch Recruitment Ltd

Southampton, Southern
7 days ago
Southampton, Southern
£11.88 - £11.88 Per Hour
7 days ago
£11.88 - £11.88 Per Hour

Quality Control Inspector – Construction / Manufacturing, Based: Marchwood, Southampton, Salary: £11.88ph + Excellent benefits and career development.

We have an opportunity for a Quality Control Inspector to join the market leading provider of Portable cabins, Secure Storage Solutions, Modular buildings and associated products. The depot operation stores and prepares the units ready for hire or sale, refurbishing and modifying as required.

We are keen to hear from candidate who have quality controller / checking experience (any sector) OR construction / property maintenance experience i.e. facilities maintenance engineer, Handyman, multi trader, Clerk of works, Fabricator / fitter, construction worker etc.

Key duties and responsibilities:

•Inspect all units that are going on hire, prior to them leaving the depot to ensure they meet the high-quality standards in line with company policy.
•Check that all work has been carried out correctly and to the correct standard and specification, ensuring that defects are corrected and documented prior to dispatch.
•Carry out final inspection and complete documentation
•Providing feedback in a constructive manner, educating depot staff on “what good looks like” and explaining how any defects that arise don’t meet the quality standard.
•Some working and inspecting at height
•Continuously improving quality and standards, root cause analysis to resolve re-occurring quality issues.
•Assist in the preparation of a range of cabins prior to them going out on hire within the depot effectively.

Candidate requirements:

•The ideal candidate will have experience in a Quality Inspector / Quality Controller / QA OR construction / property maintenance experience i.e. facilities maintenance engineer, Handyman, multi trader, Clerk of works, Fabricator / fitter, construction worker etc.
•Ideally have experience of potable cabins or construction and general maintenance skills.
•Able to deal with confrontation and able to provide feedback in a constructive manner
•CSCS Card holder would be an advantage
•Relevant IT and administrative skills
•Basic understanding of H&S

If this sounds like the opportunity, you have been looking for then please apply by attaching your CV.

Equal opportunities and diversity: Our client are committed to building a diverse, equal and inclusive culture. They aim to establish and maintain a leadership team and colleague population that reflects our society. They invite all colleagues to bring their whole selves to work and strive for an environment which is fair, and in which all of their colleagues are able to do their best each day.

Key words: Property Maintenance, Property Repair, Construction Worker, Facilities Maintenance, Multi-Skilled Builder, skilled Labourer, Clerk of works, Quality Inspector, cabin fitter

Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

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Stores Analyst and Administrator - 6 month FTC

Ocado Group

Andover, England, United Kingdom, ENG
3 days ago
Andover, England, United Kingdom, ENG
3 days ago

Stores Analyst and Administrator

6 Month FTC

At Ocado Solutions and Client Services we are responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world, redefining the customer grocery experience through the adoption of a centralised, automated model of online retailing provided by the Ocado Smart Platform.

What you will be doing:

As the analyst and administrator, you will be responsible supporting the stores team and managing the inventory. A key part of this role is ensuring all administrative duties for the site are upto date, orders are placed in a timely manner and discrepancies highlighted. You will be responsible for ensuring assets are delivered and returned to the CFC's to support the operation. 
  • The ongoing maintenance and management of stock levels using FIIX, our CMMS system.
  • The ongoing monitoring of stock levels, taking corrective actions where appropriate
  • To provide assistance, in the identification of parts, to the team 
  • Process stores purchase orders, invoicing and associated admin processes
  • Goods receiving, inspection, storage and picking of spare parts
  • Building relationships with suppliers to ensure best value and service levels
  • Identifying alternate suppliers, seeking best value and service for the engineering stores.
  • Supporting maintenance admin in the KPI reporting, review stores KPI’s to identify trends.  Take corrective actions as required to adjust levels and make recommendations to management to address adverse trends

What we would like to see: 

  • Experience of working in a stores environment
  • Good interpersonal skills with an ability to meet demanding targets in a pressurised stores environment
  • Proficient with Microsoft Word, Excel, and FIIX (computerised maintenance management system)
  • Ability to communicate clearly with both internal and external stakeholder 
  • Experience of using analytical skills

Equal Opportunity Employer

Ocado is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

We will always aim to respond to everyone who applies for one of our roles. Sometimes though we have a lot of applicants and it takes us a little while to get back to everyone. If you haven’t heard from us within two weeks of your application, then you should take it that you have not been successful on this occasion and accept our apologies that we didn’t manage to get back to you personally.

Due to the fast-paced nature of Ocado's business our vacancy close dates may be subject to change.

 

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Telecom Engineer Salisbury SP

SoundHR LTD

Salisbury, Southern
2 days ago
Salisbury, Southern
2 days ago

Self Employed Telecoms Engineer Vacancy

 

Great opportunity for a Telecom Engineers in Hemel Hempstead area

 

We are currently looking for Self Employed candidates interested in engineering telecoms roles for our telecom clients.

 

With this particular opportunity, training, van, tools and ongoing support will be provided. You will need a UK driving license, good people skills and a desire to develop in the Telecoms industry.

Key Responsibilities

• To undertake shift on scope rotational basis work (5 days, Monday – Sunday) covering your local area and working mostly on your own

• Troubleshooting and diagnostics to determine the problem and provide a solution within customers’ homes

• Optimising customers in-home set up to get the best internet speeds and ensure they understand their products which might include digital TV services

• Good attention to detail in completing your workflows daily so we pass the correct information back to our clients and so we effectively manage our stock

Ideal Candidate

• You will be friendly, customer focussed and desire to resolve connectivity issues

• You must be interest in broadband, telephony and digital TV technology and set up

• You will be working on a self-employed basis

• You’ll be a team player, working with the wider team and our clients on a daily basis

• You’ll be hard working and flexible to take on our planned and unplanned workload

• A current UK driving license with no more than 6 points is essential.

What we Offer

• Step into a career within field based engineering

• Comprehensive training: with our trainers; buddying with our field teams and online through our Learning application

• Part of a team who are passionate about doing a great job every day, regular communication and recognition for a good job

• Competitive day rates

• Full support to get you set up as a Self Employed engineer – we hire you all the equipment you need to get you started and advice on how to manage your contract

Once trained, you will be fully competent in the Installation, Repair and Maintenance of Broadband, Telephone and TV services in our customer homes.

For more information or to apply, please send your CV

 

Circa £27k per annum.

 

Job Types: Contract

Salary: £27,000.00 /year

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1st Line Application Support Analyst – Software Support

RecruitmentRevolution.com

Southampton, Southern
6 days ago
Southampton, Southern
£18k - £24k Per Year
6 days ago
£18k - £24k Per Year

Excellent job opportunity for an Application Support Analyst with good SQL skills to join a market leading Property Management Software provider. If you are looking for your next role in the world of SasS / application support we'd love to hear from you.

Role Info:

1st Line Application Support Analyst
Southampton
£18,000 – £24,000 DOE
Plus Benefits

Who we are:

Since 2010 we have been transforming the management of properties for Block & Property Managers. Fast Forward 10 years and over 300,000 properties are being managed by our bespoke software solutions.

The 1st Line Application Support Analyst Role:

We have an exciting opportunity for an Application Support person to join our team in our Southampton office. We are looking for someone who has experience in a Software Support role. This is an excellent opportunity for an enthusiastic individual to develop their skills and further their career with an innovative company.

Required Skills:

+ Experience providing 1st line product support.
+ Experience dealing directly with customers both over the phone and in writing.
+ Well organised individual with attention to detail that can adapt to changing priorities.

Wanted:

+ Knowledge of bookkeeping or accounting skills experience.
+ Background in IT from Industry or Education.
+ Experience with Microsoft SQL Server

Responsibilities:

+ Provide 1st line support, answer phone to end users, log new calls and emails.
+ Investigate support issues via communication with end user action appropriately.
+ Provide ad hoc training over the phone and email to resolve user queries.
+ Create and run reports via third party applications and SQL Server.

In addition to this the ideal candidate will be energetic and motivated with the ability to work in a fast-paced environment. You will have excellent communication skills both verbal and written and adopt a proactive approach to work and enjoy working as part of a team.

To apply for this position please email me a copy of your CV.

Your Experience / Background / Previous Roles May Include:
SaaS Support, Software Implementation, Computer Science Graduate, Developer, Software Support, SaaS Support, Web Application Support, SaaS Support Analyst, Customer Support Engineer, .Net Application Support, SQL Support.

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

 

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Continuous Improvement Engineer

Ocado Group

Andover, England, United Kingdom, ENG
10 days ago
Andover, England, United Kingdom, ENG
10 days ago

Continuous Improvement Engineer

Location Flexible 

We are currently looking for a Continuous Improvement Engineer to join our central engineering team based in Andover, Hampshire in the UK.

As a CI engineer, you will provide technical guidance to drive continuous improvement initiatives using proven methodologies, in turn improving quality and efficiency and reducing costs. When required you will support the central training and technical teams whilst working closely with the engineering operations teams in the UK and internationally to further develop the OSP MHE kit.

Key customers and collaborators will include:

Senior Engineering Operations Manager, Engineering Team Leaders , Engineering Maintenance personnel, Operations Managers & Project Managers

Roles and Responsibilities:

  • Monitor KPI’s of all sites, manage exceptions and support all sites to plan and deliver remedial actions.
  • Coordinate the capture of best practice and continuous improvement initiatives from all sites.
  • Develop and drive continuous improvements to meet cost, quality and efficiency objectives.
  • Liaise with Central Engineering to coordinate and manage the rollout of product changes (work packs) across all sites.
  • Coordinate with Business Improvement and Technical Management to provide feedback and improvement suggestions to the Central Engineering and Product Development teams.
  • Support sites with maintenance and repairs when needed.
  • Lead RCA projects across all sites.

What do we need from you?

  • Experience of lean methodologies and maintenance strategies.
  • Some Project management experience is desirable
  • Expert analytical skills and ability to identify opportunities for improvement and cost savings initiatives.
  • Exceptional technical & experienced hands-on ability relating to automation hardware and software.
  • Minimum 3 years of experience as an engineer.
  • Experience working with robots and peripherals.
  • Good understanding of DC motor controls, and servomotors.
  • Understanding of PLC control system architecture and field control devices.
  • Computer literate.
  • Good communication, organisation and planning skills.
  • Formal Engineering qualifications.

Business Competencies include:

  • Interpersonal skills
  • Problem-solving
  • Continuous Improvement
  • Accurate with attention to detail
  • Flexible, time management
  • Good communication and organisational skills

This role is working Monday - Friday covering core business hours within the day for an average of 42 hours per week. 

Salary: Competitive 

What will I get in return?

  • Competitive salary and benefits including Free Shares and Life Assurance
  • 15% off your Ocado shopping
  • Onsite subsidised café and company shop offering discounts of up to 70% on groceries from leading brands and major retailers
  • Private Healthcare
  • National discounts including Vodafone, Merlin Attractions, Cineworld, Enterprise Car Hire and many more  
  • Enhanced Pension scheme - matching up to 7% of your contributions
  • Employee Assistance Programme  
 
Equal Opportunity Employer
Ocado is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.
We will always aim to respond to everyone who applies for one of our roles. Sometimes though we have a lot of applicants and it takes us a little while to get back to everyone. If you haven’t heard from us within two weeks of your application, then you should take it that you have not been successful on this occasion and accept our apologies that we didn’t manage to get back to you personally.
Due to the fast-paced nature of Ocado's business our vacancy close dates may be subject to change.
 
 
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IT Support Administrator

Ocado Group

Andover, England, United Kingdom, ENG
16 days ago
Andover, England, United Kingdom, ENG
16 days ago

At Ocado Solutions and Client Services, we are responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business.
Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world, redefining the customer grocery experience through the adoption of a centralised, automated model of online retailing provided by the Ocado Smart Platform.

This role is within Ocado’s Client services division and forms part of the Operational Systems Support team  Client services mission is “to support and maintain Ocado’s platforms wherever they may be”

This role reports into the OSS Shift Leader and will form part of the OSS team within Client Services.

Working Hours

This is an onsite based role and will take part in a team shift pattern to cover operations 24x7. 

What you will be doing

Within this role you will have a unique perspective, more than anyone else working within a CFC as you will be working across three different disciplines; Engineering Operations, Technical Support Services and Business Operations. This role will require you to use technical and operational awareness ensuring effective management of incidents and to communicate with a range of stakeholders. This role will be at the centre of client operations. 

The objective of this role is to ensure relevant business systems are fully operational ensuring an efficient service to Ocado’s customers and clientsand to avoid or minimise any impact to customers following system outages or incidents. To achieve this you will be managing warehouse incidents and tasks across multiple disciplines

  • Monitoring business systems operations 
  • Working within a team of on site systems support specialists during your shift, to ensure effective coverage of services by the team.
  • Resolution, escalation and management of logged incidents
  • Working within the health & safety policies laid out by the company
  • Point of contact for client operational teams and a conduit into Engineering Ops and technology
  • Identifying and raising system faults in appropriate systems 
  • Ensuring the timely pickup and response to incidents from assigned teams
  • Managing system faults towards a timely resolution
  • Analyse the performance of key on site assets
  • Technical point of contact for onsite and off site teams
  • Managing the ticketing progress for Technical support services 
  • Prioritising bot recoveries and arranging recovery windows 
  • Investigate failed tasks and inaccessible stock and customer totes
  • Communicating with relevant parties to ensure visibility and a fast resolution 
  • Resolving technical issues as part of the OSS team
  • Highlighting and resolving pick support issues
  • Working closely with engineering to resolve engineering issues and complete certain engineering tasks.
  • Liaising closely with other technology teams within Ocado to achieve the desired outcome and be a point of contact for related queries

You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job.

What we are looking for

  • Able to engage with the stakeholders at all levels to provide technical updates and engage with technical requests
  • Strong time management skills
  • Strong organisational skills
  • Experience in a technical support capacity
  • Experience in hardware support
  • A good understanding of computing configurations, ITIL, infrastructure and the OSI model 
  • Able to drive and progress a situation towards a timely resolution
  • Able to engage effectively and efficiently with business staff at all levels, ensuring work is progressed in a timely fashion meeting business requirements
  • Ability to follow and create documentation, processes and procedures 
  • Strong verbal and written communication skills at all levels 
  • Strong technical communication ability
  • Strong analytical skills
  • Strong problem solving skills 
  • Self starter 
  • Ability to learn and think quickly as well as being very hands on when required.
  • Experience in a technical support / incident management role.
  • Ability to manage and resolve technical incidents in hardware, software and networking.

What we can offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. Within our flexible environment we can offer technically stretching work, a competitive salary and share schemes. Benefits include pension scheme, Ocado retail staff discounts. 

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. 

Please note: If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. 

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. 

Salary

£19.5k - £19.5k Per Year

Job Type

Full Time

Posted

7 days ago

Description

Service Engineer

£19.5k starting salary

+ £1000 salary increases every 6 months based on performance (up to £24k)

+ further benefits

 

Our client is a leading provider of specialist prescriptive mobility products.  They are based in Stafford and their business covers the whole of the UK.

They are currently seeking a Service Engineer (with mechanical and electronic experience) to join their team.

The role will involve repairing mobility products such manual wheelchairs, powered wheelchairs and other specialist mobility products.  You will be expected to travel within this role and will spend approximately 2 nights per week staying at other locations throughout the UK when working at client sites.  The rest of the time you will be based from Salisbury.  Travel expenses including hotel stays and food allowance are fully expensed.

You will be the friendly face of the company and act in accordance with their ethos, while providing an industry leading experience for their customers when delivering, servicing, repairing and installing mobility equipment.

 

They would like to talk to you if:

•You have mechanical and electronic experience (ideally in the mobility sector, but not essential.)
•You are willing to travel and stay away from home (approx. 2 nights per week)
•You enjoy meeting and helping people
•You are self-motivated with a passion to succeed
•You have a flexible approach to work and want to be part of a dynamic and successful team
•You are understanding and have an empathetic approach towards customers
•You want to help the company achieve its ambitious expansion plans and be rewarded for it
•You have a full UK Driving License

In return they will offer you:

•Starting salary of £19,500 per annum
•Salary increases by £1000 every 6 months based on performance, (capped at £24k)
•Further promotional prospects
•Company van and phone
•28 days holiday per year (including bank holidays)
•A company pension scheme
•An employee assistance programme
•Full industry, product and systems training
•Ongoing development and support

If you meet the criteria and would be interested in this superb opportunity, please apply ASAP.

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