Senior Software Engineer C# .NET

An exciting position has become available for full time Senior Software Engineer C# .NET to join a friendly team based in South Wales. The successful candidate will earn £45,000 to £55,000 pa.

Reporting to the Engineering Manager you will be responsible for the design and development of our web-based systems. You will be designing, developing and deploying code, services and websites to run on our servers. You will work in a small project a team alongside product design engineers.

You will have significant experience in developing web-based applications and server-side code. You’ll be highly proficient in C# with a good understanding of OO and how to design software properly. Ideally, you’ll have a background in C++ and some experience of developing software for PC applications.

Role Requirements

You should have experience of most of the following:

•Web based software development
•C#
•ASP.NET
•.NET Framework development
•Design, implementation and use of various relational database systems (SQL Server, Access, MySQL)
•Web Services
•JavaScript / JQuery
•Sound understanding of configuration management techniques
•Software deployment

Ideally including:

•Ajax
•XML
•CSS
•C++
•PC Software Development
•MFC/Windows API

And an ideal candidate will also:

•Be self-managing
•Be organised and tidy
•Have good attention to detail
•Have good communication
•Have a sense of humour

Role Responsibilities

•Specification, design and implementation of websites and services.
•Design testing and validation.
•Input into product design.

Company

Our client is a world-leader in our field of high-tech remote monitoring equipment for oil and gas applications. They pride themselves on designing high quality, efficient and robust products that offer clear benefits to their customers.

They are committed to employing motivated and high calibre staff who share their key values, work as a team and are committed to success.

The company aim to offer competitive terms and conditions of employment. They seek the welfare of all their staff and operate on the principle that they work best when they feel valued and can achieve an appropriate work/life balance.

Why should you apply?

•A salary of up to £55k dependent on skills and experience.
•Responsibility, growth potential, a stimulating work environment, training and an excellent team ethic.
•Flexible working hours.

If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords: Senior, Software Engineer, C# .NET, .NET Framework Development, JavaScript, JQuery, Ajax, XML, CSS, C++, PC Software Development, MFC/Windows API, Software Deployment, Engineering

Want to know more about JoJo?

We are the UK’s leading boutique parent & baby brand; with over 90 beautiful stores in the UK and ROI. From humble beginnings our teams have expanded to almost 1,000 people across all our sites.

We put our growth and success down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and never-ending pursuit of high standards which means we have built a company that makes us proud. We may have grown into a major retailer, but we haven’t forgotten our roots for providing quality and value for money or lost our non-hierarchical ethos. Our concern for our customers and our teams means we are a business that can be trusted.

Our Values:

The most useful thing a person can do in this world is to create ethical employment in a business which is a force for good, respecting our people and our planet.

An insight into what you’ll be doing:

As part of the IT Service Desk Team you will be responsible for providing technical support for our Head Office, Design Studio warehouse and our JoJo stores, by phone, remote support and face-to-face / desk side. In a fast paced omnichannel retail environment, no two days will ever be the same.

A day in life:

• Ensure all incoming calls are answered within the agreed timeframe of 3 rings.
• Create new incident tickets in the Service Now system.
• Manage own ticket queue in the Service Now system.
• To provide support for staff in the use of a range of software applications such as MS 365, Dynamics NAV and EPOS systems.
• Provide support to all end users for hardware related issues.
• Diagnose and resolve hardware relates issues.
• Daily/Weekly/Monthly watch point resolution
• Provide support for JoJo own custom build warehouse applications.
• Maintain computerized records of assets (Hardware/Software/Licences).
• Assist with hardware and software roll out projects as required.
• Deliver, where required, inductions and basic training for new members of staff in the use of technology.
• Manage and maintain IT loan equipment so it is always in working order and ready for checkout.
• Ability to get things done and improvise as required with a ‘can do’ attitude.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Always take responsibility of issues and requests keeping the customer informed
• Take part in out of hours call rota and rotational weekend rota.
• Travel to London offices to provide support on a rota basis.
• Other Ad-Hoc duties as required.

What we look for in you:

• Experience of working with an ERP solution, preferably in the retail sector
• Experience with Dynamics Navision is advantageous
• Understanding of LAN, WAN and communication networks
• Great at keeping on top of things and keeping those balls in the air
• Fantastic communication skills
• Experience working in a team-oriented, collaborative environment
• Amazing people skills
• Detailed and technical knowledge of Windows Desktop products
• Strong ethical working practices in line with our company values
• Understanding and acceptance of the feeling of others
• Open and honest communication
• Experience of working in a fast paced helpdesk environment is advantageous
• High attention to detail
• Interest in learning application development in the future.

Just to give you a taste of our culture, we’ll be looking for you to:

• Be a brand ambassador, ensuring that our values and ethos are never compromised
• Be honest and respectful
• Work collaboratively
• Talk openly and actively listen
• Take ownership of all aspects of the role

The Team

We like to think we’re a delightful bunch. Even when the pressure is on, we can guarantee there is never a dull moment.

A note from the team about working here:

“There can be a lot of pressure with changes and releases, but overall it can be very rewarding. We work in an environment of constant change and are always learning new things.”

What extras can you expect? 

• We believe R&R is important so for each year you’re with us, you have an extra day’s holiday
• Why work on your Birthday? We give you an extra day off
• Let’s celebrate the company doing well - annual profit share
• Helping plan for the future - contributory pension scheme
• Get on the move - cycle to work scheme
• Support for planning your finances - JoJo saving scheme
• Having a great time - fabulous social events when social distancing rules permit them again
• Supporting our communities – volunteer days
• We love our products! 40% discount off JoJo branded lines
• Learning environment - ongoing training and educational development initiatives

AluK International is a global leader in the design and engineering of aluminium window, door and curtain walling systems. With more than 60 years of expertise and operations in major countries around the globe, our façade systems have been specified for many of the world's most advanced and prestigious buildings.

With its 8 business units serving over 50 countries worldwide, AluK remains a family-owned business with strong European roots that aspires to achieve sustainable growth through product innovation, technical expertise and leadership, and expand into new markets.

Our long heritage of family-run businesses means we believe in a local approach, bringing AluK closer to our clients through expert service and support tailored to each market.

Through accredited testing facilities and in-house research and development, we ensure our products offer high-performance solutions and exceed many industry standards.

For each market in which it operates, AluK research and develops product ranges that meet the needs of the local market. AluK systems are suitable for both renovations and the construction of new buildings in all sectors - from commercial to industrial, from residential to public.

JOB PURPOSE

As a member of the Aluk IT community you will be providing the required technical support across all AluK IT systems for the group. The ideal candidate must have excellent communication skills, be service oriented, have a broad knowledge of different IT technologies and a positive attitude to ensure the fast and efficient response to any problems.

In addition to these day to day activities the candidate we look for will be an active member of the IT workplace competence center. Together with co-members of the IT Workplace competence center and IT management you will be taking part and lead projects that will continuously shape the IT workplace environment to ensure:

• Ease of use
• Remote Administration & manageability
• Security

Together with IT management you will assist in defining the new standards and future vision on the Aluk IT Workplace. This includes, among others:

• PC’s & laptops
• Mobile devices
• Meeting rooms & video conference systems
• Device Management
• Software deployment
• Asset Management (CMDB)

KEY RESPONSIBILITIES AND ACTIVITIES

• Lead or take part in projects that will add added value to the Aluk IT Workplace.
• Provide suggestions on improvements that benefit ease of use, security & manageability
• To be the first point of contact in responding to IT Service Requests or Incidents, providing support both face-to-face and remotely.
• Responsible for supporting:
  • End-User Devices (e.g. PCs, Mobiles, Printers), Servers, Networks, SQL Databases, VoIP telephony and Applications (e.g. Office 365, Sage 200).
• To escalate issues or requests where appropriate to specialist third party suppliers and/or management.
• To identify, troubleshoot and resolve IT issues quickly and efficiently.
• To learn internal business processes and be able to prioritise the urgency of tasks.
• To review existing and add new entries to IT knowledgebase documentation.
• To be able to work well on tasks independently as well as part of a team.
• Provide basic end-user guidance and training when required.
• To share technical knowledge and expertise with IT colleagues.

GENERAL DUTIES

• Lead by example through exhibiting and living AluK’s values: Professional, Personable, Resourceful and Reliable
• Ensure that all activities are:

• exercised in accordance with company policy and procedure (including standard operating, Health & Safety and HR procedures);
• undertaken in an ethical manner with due consideration to the needs and concerns of others (particularly in relation to equality and diversity), effective use of company resources and sustainability; and
• carried out with an enthusiasm for learning, personal development and continuous improvement.

Knowledge & Experience

Essential

• Proven experience in leading or participating ion improvement projects around IT Workplace. Preferably in a multi-country and multi-cultural organization
• Windows PCs, Printers/MFDs, Smart Phones
• Microsoft Office 365
- Word/Excel/PowerPoint
- Outlook
- SharePoint
- Power BI
- Power Automate
- Administration Suite
• User Permissions & Administration (AD)
• Using a Helpdesk Ticketing System
• Maintaining Asset Management
• Networking Fundamentals (DHCP/IP)
• General Software Support/Troubleshooting
• Reviewing/Updating Technical Documentation

Desirable

• Knowledge of ERP systems Sage 200.
• Knowledge of S4HANA
• Windows Server & Hyper-V
• Fundamental SQL Server Knowledge
• Fundamental VoIP Telephony Knowledge
• Back-Up & Recovery Technologies
• Experience of Manufacturing

Skills & Attributes

• Quick to learn with a positive attitude;
• Be well organised and able to understand the urgency and priority of tasks;
• Has excellent communication skills and possesses a calm and collaborative persona;
• Has the confidence to work independently on issue resolution sharing knowledge and understanding of resolutions with colleagues.

BENEFITS

• 22 Days holiday + Bank Holidays
• Free onsite car parking
• Company pension scheme
• Employee support programme
• Non-contractual company bonus (eligibility applies)
• Employee events, discounts at high street retailers and much more
• Salary- £24000 depending on experience

• To develop new products and/or implement improvements to existing product range by creating feasible, cost effective, reliable, and safe mechanical designs.
• To develop unique solutions for specific customer requirements.
• To manage projects using engineering principles and techniques.
• To prepare technical drawings for new products, quotation offerings and production for custom orders.
• To perform handwritten calculations and utilise FEA analysis to predict structural behaviours.
• To produce reports when required to present technical analysis and data.
• To utilise an ERP system to create, manage and maintain Bill of materials.
• To create and update technical files to guarantee product compliance with relevant standards and legislation.
• To perform test and validation of products in accordance with standard test requirements.
• To keep up to date with all relevant industry standards, regulations and directives and be able to identify any changes that could affect certification or compliance of products.

• Bachelor of Engineering degree in a relevant technical discipline.
• A creative flair and design ability.
• Strong Math and CAD systems skills.
• Good Visual and Spatial awareness.
• Excellent written and oral communication.
• Strong analytical and problem-solving skills.
• Excellent time management and organisational skills, able to hit deadlines.
• Knowledge of ERP systems.
• Good understanding of manufacturing process and construction methods.