• Manage the production process to optimise throughput and efficiency whilst minimising waste and ensuring customer expectations for quality and delivery are met on time and in full.
• Manage continuous improvements in the key aspects of manufacturing performance and customer service and quality.
• Establish consistency in the application of operating standards and an awareness/compliance with safety, health and environmental legislation and Group policy.
• Managing staff discipline and compliance to GMP, Quality policies and Terms and Conditions
• Conduct appraisal process, monthly performance management, return to work interviews and disciplinary process investigations and interviews when required.
• Recruit, develop, motivate, and manage a production team that maximizes its performance potential and meets current and future business needs.
• Ensure H&S best practice is adhered to in line with Company policy and current legislation
• Lead and participate in continuous improvement initiatives and attend/Involvement in NPI technical processes to ensure the jobs are produced right first time
• Reduction in the number of internal shortages and customer complaints
• Continually work to reduce costs within site including banked hours, costs of quality and shop floor consumable costs
• To lead the print department to achieve high output, good quality and servicing the customer with good on time in full delivery performance
• Ensure that all parts of the factory are planned, coordinated, and are operating in a stable manufacturing environment
• Foster a high-performance quality orientated culture which continually improves
• The list of duties are responsibilities is not exhaustive, WestRock expects you to carry out any other reasonable duty which you are capable of being trained in or performing.

• Minimum 3 years management/supervisory experience
• People management skills and exposure to change management processes
• Strong interpersonal, analytical, influencing and negotiating skills
• Communication, including the ability to engage and communicate with groups of employees
• Team building
• Negotiation and consultation skills
• Awareness of current SHE and employment legislation and standards
• Ability to recruit and onboard new employees into the Print Department
• Knowledge of Good Manufacturing Practices (GMP)
• Ability to prioritise workload and manage multiple projects
• Numerical /Verbal reasoning skills at management norm (SHL)
• Results focused with sound commercial and financial awareness

• Determination – Ability to overcome obstacles and solve problems
• Influence/Persuasiveness – Ability to influence and inspire others to act
• Be self-motivated, standards driven, with a keen eye for detail and be computer literate
• Ability to use own initiative and to remain calm under pressure and work to tight deadlines
• Be a role model of WestRock’s Values and Behaviours

• The following competencies have been identified as key to success in the role.
• People Management
• Leadership & Vision – Ability to inspire a team with a clear vision and purpose
• Coaching & Developing people – The ability to teach operational skills to others and mentor/coach accordingly
• Managing performance – Ability to monitor and evaluate performance and take appropriate action.
• Managing Self & Others - Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others
• Personal Competencies
• Communication – Ability to convey ideas and decisions to internal and external customers and influences, convinces or impresses others in a way that results in acceptance, agreement or a required behaviour change
• Determination / Resilience – Ability to overcome obstacles Maintains effective work behaviour in the face of setbacks or pressure.Remains calm, stable and in control of themselves
• Flexible - Successfully adapts to changing demands and conditions
• Influence/Persuasiveness – Ability to influence and inspire others to act

• Organisation – The ability to judge situations accurately and make sound operational decisions to deliver results on time.Demonstrates a readiness to make decisions, take the initiative and originate action
• Continuous Improvement – The ability to continually monitor and review current working practices and make the best use of resources to improve organisational results
• Problem Solving and Analysis - Analyses issues and breaks them down into their component part
• Makes systematic and rational judgments based on relevant information
• Other Requirements

The Xerox Concessionaire Channel is the key route to discovering the legendary Xerox experience. Selling within this channel will open more doors than you ever would have dreamed possible.

Xerox is one of the most recognized brands in the world, not just for cutting edge and market leading technology solutions, but also for the excellent training and development offered to everyone selling and supporting their products and services.

Key to the global performance of Xerox is the Concessionaire Channel, a strong network of companies tasked with carrying the brand onwards and upwards, working in tight partnership with Xerox in every regard, from finance to training, but most of all sales and sales support.

An opportunity has arisen at [OrganisationName] . Part of the Xerox Concessionaire Channel, [OrganisationName] has worked hand in hand with Xerox for the last 15 years to provide the very highest quality printing solutions.

The purpose of the role is to effectively support both sales and installation of the full range of office printing products and software solutions.

Responsibilities:

•Support internal network and applications
•Customer installations both hardware and software
•Configuration of network devices
•Trouble shooting and Problem solving customer issues
•Become subject matter expert on multiple solutions and software applications
•Support the sales people when selling to customers.

Benefits:

•Company car
•Company phone
•Company pension after 6 months
•Company medical plan after 6 months

Requirements:

•Microsoft skills essential, linux SAP preferable
•Print Driver installation experience
•Network and computing knowledge. IP addressing essential
•Print Management/Secure print applications preferable although not essential
•Comfortable with firmware as well as software
•Enthusiastic and positive
•Excellent communication skills, will need to be customer facing at times
•An effective problem solver, able to think creatively and use initiative.
•Keen to learn and develop

Test

• To lead, design and develop inspiring seasonal print collections across Womenswear, Menswear and Home categories, creating a strong and distinct handwriting for each brand and the customer. 
• The delivery and creative output of the print and pattern collections.  
• Working alongside the wider design and buying team to proactively and confidently lead and implement the print directions.  
• Interpreting the trends in a strong and compelling, yet commercial and appropriate way.  

• Well organised, flexible and able to work at pace in a multi-category and multi-brand setting.  
• Great communication skills and thrive in a supportive team environment.  
• Willing to travel overseas, and UK-wide as required to visit trade fairs and similar inspirational trips. 
• Have a real passion, energy and enthusiasm for print design, supported by proven designer experience, ideally within a similar team environment. 
• Have a detailed knowledge and experience of using Adobe Illustrator and Photoshop. 

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

We Offer You More Than Just “A Job”

• Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Emerging Leaders, and Working Parents Networks.

Overview of Role:
The Country Marketing Communications Specialist is responsible for supporting the development, coordination, execution and tracking of the local marketing programs, to acquire, nurture leads and engage customers.
Essential Duties/Principal Responsibilities Countries:

DIGITAL MARKETING

• Support the Country Marketing Communications Manager to ensure the right combination of digital and traditional marketing initiatives for lead generation and brand awareness.
• Support development of local campaigns to support local initiatives, with clear monitoring of performance and ROI.
• Maintain the quality of the customer data base and lead tracking process through SalesForce CRM.
• Contribute to the management of and ensure the correct content of local websites, incl. regular news publication; implementation of SEO actions to increase traffic on Xylem websites and nurture leads as well as monitoring web analytics.
• Support the creation of local version of the European Customer Newsletter (e.g. Waves of Innovation).
• Conduct e-invitations for all events, set up and manage online registration systems. Coordinate webinars.
• Manage and coordinate customised company profiles and assets for virtual events.
• Maintain and develop sales enablement tools.
• Support any local extranet dedicated to customers or partners (e.g. Waterdrop, extranet for distributors).
• Contribute to local social media content calendar to increase the brand value and promote Xylem’s solutions.
• Manage the local email signature banners and ensure their correct use.

ADVERTISING & PUBLIC RELATIONS

• Coordinate the production of local content in alignment with the content strategy to promote thought leadership: e.g. local press releases, case stories, editorial articles, blogs and obtaining customer consent where applicable.
• Contribute to the management of cost-effective local print and digital advertisements as part of overall campaigns with a clear ROI measurement.

PRINT MEDIA

• Ensure the availability of necessary collaterals (brochures, leaflets, posters, and pull-up stands) to support the business and to be used in lead generation campaigns.
• If required by the local business plan, contribute to production of new collaterals to meet the local market requirements, in coordination with relevant functions.
• Ensure a consistent collateral inventory system, and an efficient process to print only necessary materials, and an optimisation of print costs.

EVENTS

• Ensure efficient organisation ofevents: trade shows, conferences, Xylem customer events including production plant visits, seminars, etc. in collaboration with relevant functions.
• Monitor the local industry event calendar to identify opportunities for thought leadership and brand presence; coordinate with the CT and GCs to identify appropriate speakers.
• Support speakers in the creation of speaker presentations if needed for special events.
• Manage the local exhibition material including product demo units and other event inventory. Ensure an efficient distribution to and from scheduled events in timely manner.

SALES PROMOTION & CHANNEL SUPPORT

• Identify necessary POS materials for promotion of Xylem brands.
• Contribute to the cost-effective purchase of giveaways for the increase of Xylem brand value.

PRODUCT LAUNCH

• Ensure local coordination between technical, sales, industry-vertical and GCs teams, of product launches.
• Contribute to the local launch plan preparation, by coordinating necessary assets and materials for product launches.

OTHERS

• Ensure compliance with respect to Xylem brand guidelines, by the CTs and Xylem local partners (Distributors, etc.), for the consistency of Xylem image and brands.
• Ensure the relationships with local vendors and order entries for marketing spend. Ensure that European standardised vendor agreements are honoured.
• Measure ROI and Key Metrics according to set KPI definitions and identify corrective actions.

Key Relationships & Collaboration:

Internal:

• Vertical Marketing
• Digital Marketing
• Demand Generation
• Local Sales Leads
• CTs / local Product Managers or local GC Managers
• Local Business Development Teams
• Local Finance, Controlling, Purchasing

External:

• Agencies, Contractors, Consultants, Distributors and end customers, Vendors, Trade Associations, Media.

Key Competencies:

• Good copy-writing skills
• Strong understanding of how all current digital marketing channels function
• Innovative spirit, initiative, autonomy, positive can-do attitude
• Self-driven, proactive and pragmatic
• Organised, consistent, detail-oriented
• Fluent in English (oral and written)
• Ability to work transversally with other departments (technical, sales, IT, etc.)
• Knowledge of InDesign and Photoshop graphics software for layout and image management
• Analytical and project management skills
• Experience with CRM and marketing automation (SalesForce and Marketo preferably)
• Experience in planning and executing small to large industry tradeshows and events

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

Required Qualifications:

Minimum education & experience, essential skills & abilities and required license/certification to perform this job:

• Bachelor's Degree in marketing.
• 3+ years of relevant experience.
• Experience with technical and solutions marketing.

Preferred Qualifications:

• Online and Social Media marketing experience.
• Experience working with PR agencies.
• Degree in environmental, civil or engineering is a plus.