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6 Jobs Found 

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Practice Manager

National Health Service

Nottingham, MID
2 days ago
Nottingham, MID
2 days ago

Practice Manager

Primary Integrated Community Services

The closing date is 10 March 2021

Job overview

HOURS: 30 hours per week

WORK PATTERN: Monday to Friday, within the operational times of the practice

ABOUT THE ROLE

We have an exciting opportunity for an experienced Practice Manager to join our dynamic team. This permanent position is well suited to an individual who is enthusiastic about providing a high quality patient experience and the ability to maximise the opportunities for income and commercial revenue at the Practice.

Main duties of the job

KEY RESPONSIBILITIES

  • Work with PICS Management Team to agree the Practice strategy, formulate objectives and research and develop ideas for future practice development
  • Maintain and develop the financial viability of the Practice, ensuring appropriate records keeping is maintained and reporting systems are in place
  • Ensure reviews and updates in line with current and future legislative requirements are carried out and ensure practice meets core NHS and Care Quality Commission clinical and non-clinical standards.

KEY REQUIREMENTS

  • Good standard of general education including GCSE grade C or above (or equivalent) in Mathematics or English

  • Highly proficient data analysis and reporting skills
  • Understanding of GDPR and privacy
  • Experience of managing a team of staff
  • Experience of working in a GP Practice

About us

PICS provides services for NHS patients and support for GPs and Primary Care Networks. We co-create services with GPs and commissioners, meeting the health and wellbeing needs of our local communities. We also provide expert management and administrative support for Practices and Primary Care Networks.

BENEFITS:

  • Auto Enrolment to the NHS Pension Scheme or an alternative government based scheme (based on eligibility)
  • Access to NHS IT systems
  • Annual leave entitlement references Agenda for Change
    • On Appointment 27 days plus 8 days bank holiday entitlement
    • After 5 years 29 days plus 8 days bank holiday entitlement
    • After 10 years 33 days plus 8 days bank holiday entitlement
  • Recognition of previous NHS service for Annual leave and sickness pay
  • Superb levels of satisfaction reported by staff - http://picsnhs.org.uk/2020/06/24/superb-levels-of-satisfaction-reported-by-staff-highlight-the-caring-patient-focused-culture-at-pics/

Job description

Job responsibilities

JOB PURPOSE

To ensure that the patient experience is maintained at a high standard and ensure the smooth running of the Practice. To maximise the opportunities for income and commercial revenue at the Practice.

DESCRIPTION OF THE ROLE

Peacock Surgery is looking for an experienced manager and motivator of people to work within a supportive Management and Clinical Team to deliver General Practice Care for Patients at Peacock.

This successful candidate will have commercial acumen and be able to identify and maximise opportunities for income generation from our building assets that are currently under utilised.

The Practice Manager will be a valuable member of the PICS Primary Care management structure and will access support in Payroll, Finances, HR, Policy, IT and CQC preparation. This support enables the successful candidate to really concentrate on the staff, service delivery and maximising the financial income to the Practice.

KEY RESPONSIBILITIES

The duties and responsibilities to be undertaken by the Practice Manager may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Managing Director, dependent on current and evolving practice workload and staffing levels. Responsibilities for this role will also involve the following:

  • Strategic management and planning
  • Financial management
  • Human resources
  • Operational Management
  • Patients Services
  • Information Technology
  • Health and Safety
  • Equality and diversity

Person Specification

Qualifications

Essential

  • Good standard of general education
  • Standard Grade Mathematics or equivalent
  • Standard Grade English or equivalent

Desirable

  • Relevant qualification in Practice or Business Management

Experience

Essential

  • Experience of managing a team or service
  • Experience of managing conflicting demands in a busy working environment
  • Experience of managing customer services
  • Experience of managing budgets within challenging financial circumstances

Desirable

  • Experience of working within a General Practice environment
  • Experience of identifying and delivering revenue expansion

Skills

Essential

  • Good communication skills (Written and Oral)
  • Proficient in the use of Microsoft Office
  • Highly proficient data analysis and reporting skills
  • The ability to follow procedures and work to deadlines
  • Ability to handle difficult situations and manage conflict
  • Ability to manage change effectively
  • People management skills

Desirable

  • Proficient in Systm1

Knowledge

Essential

  • An understanding of Health and Safety at work
  • An understanding of GDPR and privacy
  • An understanding of equality and diversity in public service

Desirable

  • An understanding of a General Practice environment and NHS Commissioning

Personal Qualities

Essential

  • Planning and organising
  • Performing under pressure with competing demands
  • Adaptability to change
  • Team working
  • Ability to inspire others
  • Enthusiastic about working in Primary Care
  • Personally resilient
  • Approachable

Other Requirements

Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Clear understanding and commitment to the Values of PICS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Integrated Community Services

Address

Peacock Healthcare

428 Carlton Hill

Nottingham

NG4 1HQ


Employer's website

http://picsnhs.org.uk/


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Practice Administrator Offender Health

National Health Service

Leicester, MID
2 days ago
Leicester, MID
2 days ago

Practice Administrator Offender Health

Nottinghamshire Healthcare NHS Foundation Trust

The closing date is 09 March 2021

Job overview

To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Leicester

To act as clinical co-ordinator for either mental health and substance misuse clinical teams, managing referrals, waiting lists, caseloads , booking clinics and being responsible for correspondence to patients.

Do you want to feel rewarded in being able to deliver a bespoke package of care to address and improve health inequalities to individuals with diverse and complex health needs?

We have a well-established and strong relationships with the prison team, who support us to deliver healthcare safely.

Main duties of the job

Input accurate data onto SystmOne ensuring timely and accurate reports are provided for the clinical matrons

Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota types and ledgers.

Filing, photocopying, scan and attaching documents.

Input data and maintain databases.

Attend meetings as a minute taker and be responsible for producing and circulating minutes.

About us

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people our staff, volunteers, carers, service users and patients.

Follow us on Facebook and Twitter @NottsHealthcare

Job description

Job responsibilities

Working in an administrative team within a prison establishment as part of the Offender Health Directorate.

Ability to communicate with patients where there may be barriers to understanding, such as learning needs/language.

Take appropriate action from messages received and ensure that all information is transmitted to relevant parties.

Handling sensitive and sometimes distressing information appropriately, whilst maintaining patient and staff confidentiality.

To communicate complex and sensitive information verbally and in writing with members of the multi disciplinary team.

Maintain patient health care records including computerised systems (SystmOne) and databases.

Liaising with external organisations as required, contributing to continuity of care for patients required to attend court, transfer establishments or upon release.

As part of the Offender Health Directorate, Nottinghamshire Healthcare trust deliver healthcare services across 8 different prison establishments.

Would you like to work closely with others as part of a wide MDT, including GPs, Psychiatrists, sexual health specialists, Pharmacists, substance misuse experts, RGNs, RMNs, Learning disability nurses, Psychologists and other allied professionals

Person Specification

Qualifications

Essential

  • GCSE Maths and English A - C or equivalent
  • RSA IlI Typing/word processing or equivalent

Desirable

  • NVQ Level IlI Business Administration or equivalent

Experience

Essential

  • Experience of working in an office environment
  • Experience of working in health or health related environment / administration role
  • Experience in processing referrals, managing waiting lists and clinical caseloads.

Desirable

  • An awareness of working in a secure setting
  • Experience of supporting a clinical team to deliver mental health and / or substance misuse services.

Knowledge

Essential

  • Knowledge of IT Systems with a comprehensive working knowledge of Microsoft Office software
  • Demonstrate effective organisational ability over a wide range of tasks: diary management, record keeping, statistics

Desirable

  • Knowledge and Experience of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

HMP Leicester

116 Welford Road

Leicester

LE2 7AJ


Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/


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Director of Public Health

National Health Service

Nottingham, MID
7 days ago
Nottingham, MID
7 days ago

Director of Public Health

Nottingham City Council

The closing date is 28 February 2021

Job overview

Director of Public Health

Salary: £103,445 - £114,448

Are you passionate about health and wellbeing?

Are you a system leader with collaboration at the heart of your work?

Want to take on a new challenge to change lives in Nottingham?

Nottingham is a vibrant, diverse and ambitious city. We are passionate about tackling inequalities in all we do. We are home to the Nottingham Declaration on Climate Change, and maintain a nationally leading position on carbon reduction with the ambition to be carbon neutral by 2028. We pioneered Early Intervention and Community Care models and maintain award winning parks, leisure and cultural facilities for the benefit of our citizens. Our transport system is celebrated nationally and internationally.

Main duties of the job

We are seeking an innovative and forward thinking Director of Public Health, who is committed to making improvements to the health and wellbeing of our citizens, and in reducing health inequalities in our city. A strategic collaborator, you will work with one of the best Integrated Care Systems in the country to align public health principles with all strategic plans both within the council and the wider system.

Nottingham is not without its challenges - we have a Recovery and Improvement Plan to help us on our journey with MHCLG and we are also one of the most deprived cities in the UK but we are on the cusp of something exciting a new era for Nottingham. Our new Director of Public Health will be have a key role in leading this change.

About us

If you can match our ambition for healthy lives for all in Nottingham, we would like to hear from you. We strive to have a workforce that reflects our citys diversity and this is increasingly important in our decision-making senior leadership roles and a lead commissioner of services in the city. To help us achieve our ambition, we particularly want to hear from candidates who are from Black, Asian or Minority Ethnic communities or candidates that identify with having a disability as we are under-represented at this level.

For an informal discussion about the role, please contact:

David Weir: 07391 565 064; david.weir@tile-hill.co.uk or

Anita Denton: 07725 554 802; anita.denton@tile-hill.co.uk

To apply for the position, please visit :

https://www.tile-hill.co.uk/job/director-of-public-health

Closing date: 28th February 2021

Interview date: Week commencing 15th March 2021

For further information, please visit:

https://www.nottinghamcity.gov.uk/dpo

Job description

Job responsibilities

We have an opportunity to reshape our focus and ambitions with a revised Health and Wellbeing Strategy and invite you on an exciting journey to lead and shape the future of public health services, and the delivery of our vision to be a city that enables healthy lifestyles, promotes wellbeing and supports community resilience.

You will have a proven track record in health improvement and reduction in health inequalities, and experience of driving quality and better outcomes for our diverse communities. Highly motivated and committed, you will need to demonstrate high levels of political acumen, influencing skills and be capable of working to different organisational cultures. You will need to be experienced in recognising the impact on the wider determinants of health and in the delivery and implementation of significant health programmes.

Person Specification

Qualifications

Essential

  • -

Desirable

  • -

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham City Council

Address

Loxley House

Station Street

Nottingham

Nottinghamshire

NG2 3NG


Employer's website

http://emss.org.uk/

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Outpatient Administrator

National Health Service

Nottingham, MID
6 days ago
Nottingham, MID
6 days ago

Outpatient Administrator

Nottingham University Hospitals NHS Trusts

The closing date is 28 February 2021

Job overview

An exciting opportunity has arisen within our Audiology Department based at RopewalkHouse. The post is 22.5 hours per week. Hours of work will be Wednesday, Thursday,Friday 8:30-5pm.

You will have excellent customer service skills and be committed to providing a firstclass service. A good understanding of deaf awareness and the ability to communicateeffectively with the deaf and hearing impaired is desirable.

You will be a conscientious and enthusiastic team player with strong organisational andcommunication skills. You will need to be able to demonstrate a clear understanding ofconfidentiality, be well motivated and reliable.

Attention to detail with the ability to record detailed information in a timely manner isessential.

You will be polite, approachable and professional at all times. You will use yourinitiative and respond to queries from patients, carers and staff members in face to facesituations as well as via telephone and email. You must be able to remain calm underpressure.

Main duties of the job

The role is crucial to the successful delivery of our service.

You will register receipt of referrals, organise, re-arrange and cancel appointments, deal with patient queries, prepare documentation for clinics, greet patients.

You will use Trust systems to check and update personal details whilst maintainingpatient confidentiality as well as keeping systems up to date with correct out-comingprocesses. You will be responsible for liaising with other members of the admin teamand the clinical team to ensure any late notice changes are notified correctly. Thisinvolves accuracy and attention to detail and requires the ability to work quickly andefficiently.

You will also be responsible for some general cleaning and maintenance of receptionand the patient waiting area.

About us

The successful candidate will work flexibly in providing a range of administrativesupport across the whole of this very busy service.

Our admin team work closely with our clinical team of Audiologists in order to ensurethe provision of a high quality patient service.

You will alternate between being based in a behind the scenes office area dealing witha high volume of telephone calls and responding within a busy email inbox relating toqueries and appointment booking and being based front of house on the receptiondesk undertaking a wide range of tasks.

We are in the process of moving away from a paper based way of working to a moretechnology based approach.

Job description

Job responsibilities

Be responsible for arranging partial booking follow up appointments.

Using Medway PAS or any other relevant electronic booking systems to arrangeappointments for new and follow up clinics, as instructed by the directorate managementteam medical/nursing staff.

Reduce and cancel clinics

Arrange transport as necessary

Ensure Referral to treatment patient data quality is accurate at all times.

Deal appropriately with enquiries, by telephone and in person, from staff and the generalpublic, seeking advice or referring elsewhere if necessary.

Manage the demand and capacity within the standard operating practice taking decision toescalate to the directorate management team any capacity issues.

Managing the national choose and book system. Ensure all slots are set up within chooseand book and polled according to directorate capacity plan.

Highlight any choose and book capacity issues that arise via the Available Slot Issues list

Support and facilitate directorates in completion and timely update of their Directory ofServices

Ensure all referrals are logged and booked in a timely manner meeting the standards in theNUH Access Policy.

Responds to any temporary day to day demand and capacity updates required in Medway

Print appointment/procedure confirmation letters as necessary and send to patients with therelevant information leaflets promptly.

Keep personally updated and be able to advise patients in relation to peripheral servicesavailable, i.e. transport, interpreting services etc.

Notify Outpatient Co-ordinator or designated person of any patients who fail to attend theirappointment who will take necessary action in line with department and/or Trust policies.

Receive and respond to enquiries from relatives/external agencies adhering to Trustconfidentiality guidelines at all times

Distributing and opening in-coming mail timely and dealing with appropriately.

Be able to competently use Medway PAS and other information technology systems andparticipate in training programmes to develop and update personal skills to meet the needs of the department.

Maintain tidy, safe working environment, reporting any hazards or faults timely andappropriately.

Present a professional, polite and courteous attitude at all times and be appropriately dressedwhen on duty.

Undertake any other duties, which may reasonably be required.

Person Specification

Training and Qualifications

Essential

  • Educated to GCSE level with passes at Grade C or above including English and Maths or equivalent standard.

Experience

Essential

  • Previous experience in an office environment.
  • Understanding of the importance of confidentiality
  • Experience of microsoft packages
  • Previous customer service experience

Communication

Essential

  • Able to deal tactfully and efficiently with a wide range of people
  • Ability to work as part of a team and quickly adapt to changing situations

Judgement Skills

Essential

  • Able to use judgement to make decisions in order to solve problems/enquiries
  • Able to use own initiative

Organisational Skills

Essential

  • Manages time effectively with the ability to prioritise own workload
  • Able to pay close attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Ropewalk House

Nottingham

NG1 5DU


Employer's website

https://www.nuh.nhs.uk/

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Dispensary Manager

National Health Service

Newark, MID
7 days ago
Newark, MID
7 days ago

Dispensary Manager

Long Bennington Medical Centre

The closing date is 24 February 2021

Job overview

We are looking for a self-motivated, enthusiastic, experienced Dispensary Manager who can successfully co-ordinate and manage our dispensary whilst supporting the delivery of an excellent and profitable service to our dispensing patients.

The successful candidate will have excellent communication and organisational skills, be computer literate, and have a commitment to continuing professional development. They will be efficient, flexible, prepared to use their own initiative and will have excellent interpersonal skills in order to deal with patients, staff and other healthcare professionals in a supportive and professional manner.

Considered part of the management team, the successful candidate will work hands-on as a dispenser but have dedicated management time, as well as support from the Long Bennington Medical Centre Partners and management team. The dispensing to management balance is expected to be around 70:30

Main duties of the job

To be responsible for the safe, accurate and efficient dispensing of medication to the entitled patient population, providing advice and support for both patients and colleagues. In addition, the post-holder will be required to manage the dispensary staff and support the multi-disciplinary team in line with the strategic objectives of the practice.

The post holder must have experience of working within a dispensary and managing staff. They will be able to show that they can follow Policies and Procedures when undertaking duties within the Dispensary and in line with extant legislation. They will have experience of using clinical systems, such as EMIS, Vision or SystmOne, but training can be provided. The post holder will have awareness of managing staff and complying with standard HR processes in line with line management responsibilities. Experience of working within Primary Care is desirable but not essential.

About us

We are a GP led Practice situated in a delightful village just off the A1. We are fortunate enough to enjoy easy access to Newark, Grantham, Nottingham and Lincoln and have some excellent local facilities including schools and transport links to London nearby. We have a patient list size of 6105 and dispense to around 90% of our patients.

Our team consists of 3 Partners, 3 Salaried GPs, 2 Practice Nurses, an HCA , a Phlebotomist and Care Coordinator. They are supported by a dedicated team of Senior Management, Reception, Admin and Dispensary staff. Working together we strive to provide our local community with the highest level of patient centred care which is at the heart of everything we do.

Our mission is to improve the health, well-being and lives of those we care for.

Job description

Job responsibilities

To be responsible for the safe, accurate and efficient dispensing of medication to the entitled patient population, providing advice and support for both patients and colleagues. In addition, the post-holder will be required to manage the dispensary staff and support the multi-disciplinary team in line with the strategic objectives of the practice.

A full job description is attached and is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. It will be appropriate for some of the tasks to be delegated to the dispensary team for efficiency and as part of their ongoing development.

Person Specification

Qualifications

Essential

  • Qualified Dispenser (Pharmacy Tech, NVQ 3 or 2)
  • GCSE (or equivalent) English & Maths at Grade C or above

Desirable

  • Higher level qualifications i.e. Degree
  • Management Qualification

Experience

Essential

  • Significant experience of working in a dispensary
  • Significant experience in managing dispensary services in primary care
  • Broad knowledge of General Practice
  • Proven experience of managing staff e.g. absence management/performance development/mentoring

Skills and Knowledge

Essential

  • Excellent communication skills (written and oral)
  • Excellent IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS / Systmone / Vision user skills
  • Ability to promote best practice regarding all pharmaceutical matters
  • Effective time management (Planning & Organising)
  • Ability to manage and develop staff (rotas, appraisals etc.)
  • Capable of managing payments (invoices, cash etc.)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.
  • Knowledge of and effective management of Safety Alerts
  • Ability to develop and implement Standard Operating Procedures
  • Ability to provide input into Practice formulary

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Ability to concentrate and work for long periods/manage a heavy workload
  • Ability to understand and effect an efficient and harmonious team
  • Excellent customer service skills

Other requirements

Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Evidence of continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Long Bennington Medical Centre

Address

10 Valley Lane

Long Bennington

Newark

Nottinghamshire

NG23 5FR


Employer's website

https://www.longbenningtonmedicalcentre.nhs.uk/

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Care Manager

Home Instead

Leicester, EN
2 days ago
Leicester, EN
2 days ago
Company Description

Our office was established in 2016 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job Description

We are looking for a highly skilled Care Manager with a strong care background to join our team in Leicester. As our Care Manager, you will be responsible for the growth and development of our care service ensuring the delivery of outstanding quality care.

In this varied and challenging role, you will be involved in:

  • Converting new client enquiries
  • Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements.
  • Managing a team making sure that exceptional service is delivered to our clients and workloads are managed accordingly.

To be successful, you will:

  • Have extensive care experience with excellent customer service and man management skills.
  • Be commercially aware
  • Have strong influencing skills
  • Be able to demonstrate achievement of business growth targets
  • Have the ability to build good working relationships.
  • Have strong organisation and planning skills
  • Be able to work well and accurately under pressure.
  • Be flexible to meet the demands of the business including participating in an on-call rota

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.

Qualifications

To be successful, you will:

  • Have extensive care experience with excellent customer service and people management skills
  • Have, or be working towards, Level 5 Diploma in Leadership for Health & Social Care and Children & Young People’s Services or equivalent
  • Be commercially aware
  • Have strong influencing skills
  • Be able to demonstrate achievement of business growth targets
  • Have the ability to build good working relationships
  • Have strong organisation and planning skills
  • Have strong IT skills and the ability to adopt new technologies where necessary
  • Have the drive and motivation to take on a broad role and develop our care services
  • Be able to work well and accurately under pressure whilst working independently with minimal supervision
  • Be flexible to meet the demands of the business including participating in an on-call rota.

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.


Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

 

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Job Type

Full Time

Posted

2 days ago

Description

Practice Manager

Primary Integrated Community Services

The closing date is 10 March 2021

Job overview

HOURS: 30 hours per week

WORK PATTERN: Monday to Friday, within the operational times of the practice

ABOUT THE ROLE

We have an exciting opportunity for an experienced Practice Manager to join our dynamic team. This permanent position is well suited to an individual who is enthusiastic about providing a high quality patient experience and the ability to maximise the opportunities for income and commercial revenue at the Practice.

Main duties of the job

KEY RESPONSIBILITIES

  • Work with PICS Management Team to agree the Practice strategy, formulate objectives and research and develop ideas for future practice development
  • Maintain and develop the financial viability of the Practice, ensuring appropriate records keeping is maintained and reporting systems are in place
  • Ensure reviews and updates in line with current and future legislative requirements are carried out and ensure practice meets core NHS and Care Quality Commission clinical and non-clinical standards.

KEY REQUIREMENTS

  • Good standard of general education including GCSE grade C or above (or equivalent) in Mathematics or English

  • Highly proficient data analysis and reporting skills
  • Understanding of GDPR and privacy
  • Experience of managing a team of staff
  • Experience of working in a GP Practice

About us

PICS provides services for NHS patients and support for GPs and Primary Care Networks. We co-create services with GPs and commissioners, meeting the health and wellbeing needs of our local communities. We also provide expert management and administrative support for Practices and Primary Care Networks.

BENEFITS:

  • Auto Enrolment to the NHS Pension Scheme or an alternative government based scheme (based on eligibility)
  • Access to NHS IT systems
  • Annual leave entitlement references Agenda for Change
    • On Appointment 27 days plus 8 days bank holiday entitlement
    • After 5 years 29 days plus 8 days bank holiday entitlement
    • After 10 years 33 days plus 8 days bank holiday entitlement
  • Recognition of previous NHS service for Annual leave and sickness pay
  • Superb levels of satisfaction reported by staff - http://picsnhs.org.uk/2020/06/24/superb-levels-of-satisfaction-reported-by-staff-highlight-the-caring-patient-focused-culture-at-pics/

Job description

Job responsibilities

JOB PURPOSE

To ensure that the patient experience is maintained at a high standard and ensure the smooth running of the Practice. To maximise the opportunities for income and commercial revenue at the Practice.

DESCRIPTION OF THE ROLE

Peacock Surgery is looking for an experienced manager and motivator of people to work within a supportive Management and Clinical Team to deliver General Practice Care for Patients at Peacock.

This successful candidate will have commercial acumen and be able to identify and maximise opportunities for income generation from our building assets that are currently under utilised.

The Practice Manager will be a valuable member of the PICS Primary Care management structure and will access support in Payroll, Finances, HR, Policy, IT and CQC preparation. This support enables the successful candidate to really concentrate on the staff, service delivery and maximising the financial income to the Practice.

KEY RESPONSIBILITIES

The duties and responsibilities to be undertaken by the Practice Manager may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Managing Director, dependent on current and evolving practice workload and staffing levels. Responsibilities for this role will also involve the following:

  • Strategic management and planning
  • Financial management
  • Human resources
  • Operational Management
  • Patients Services
  • Information Technology
  • Health and Safety
  • Equality and diversity

Person Specification

Qualifications

Essential

  • Good standard of general education
  • Standard Grade Mathematics or equivalent
  • Standard Grade English or equivalent

Desirable

  • Relevant qualification in Practice or Business Management

Experience

Essential

  • Experience of managing a team or service
  • Experience of managing conflicting demands in a busy working environment
  • Experience of managing customer services
  • Experience of managing budgets within challenging financial circumstances

Desirable

  • Experience of working within a General Practice environment
  • Experience of identifying and delivering revenue expansion

Skills

Essential

  • Good communication skills (Written and Oral)
  • Proficient in the use of Microsoft Office
  • Highly proficient data analysis and reporting skills
  • The ability to follow procedures and work to deadlines
  • Ability to handle difficult situations and manage conflict
  • Ability to manage change effectively
  • People management skills

Desirable

  • Proficient in Systm1

Knowledge

Essential

  • An understanding of Health and Safety at work
  • An understanding of GDPR and privacy
  • An understanding of equality and diversity in public service

Desirable

  • An understanding of a General Practice environment and NHS Commissioning

Personal Qualities

Essential

  • Planning and organising
  • Performing under pressure with competing demands
  • Adaptability to change
  • Team working
  • Ability to inspire others
  • Enthusiastic about working in Primary Care
  • Personally resilient
  • Approachable

Other Requirements

Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Clear understanding and commitment to the Values of PICS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Integrated Community Services

Address

Peacock Healthcare

428 Carlton Hill

Nottingham

NG4 1HQ


Employer's website

http://picsnhs.org.uk/