• Be the primary point of contact providing strategic coaching and support for community leaders in the Europe and Sub-Saharan Africa Accelerator program
• Be the primary point of contact for the external partners who will be delivering the Accelerator Programs in EU & SSA
• Connect community leaders with regional ecosystem networks that can offer partnerships such as mentorship, funding or collaborations.
• Support partners to grow, engage and sustain their communities, maximizing their impact on platform and offline.
• Track, analyze, and communicate key quantitative metrics to develop and execute against partnership goals.
• Hold webinars, workshops, and trainings for strategic partners and help them succeed.
• Work cross functionally with a variety of teams, including Policy, Communications, Product, Marketing and Operations teams to advocate for partner needs.
• Develop deep product expertise with an ability to collect and synthesize meaningful feedback to be the voice of your partners internally, represent their needs and collaborate with regional & central product teams to inform and accelerate product strategies.
• Adapt quickly to product and programs changes and limitations, and communicate these strategically to stakeholders.

• 3+ years of experience in running or supporting the development/execution of accelerator programs for start-ups or similar in Europe and Sub-Saharan Africa.
• Experience working with or in not-for-profits, community groups or organisations, or in the social enterprise space.
• Experience using data to make decisions.
• Demonstrated care/commitment to driving impact in society.
• Knowledge of the start-up/social enterprise/community/NGO space in Europe/Sub-Saharan Africa.

• Competitive Salary, with great onsite benefits including free canteen, unlimited (top class) coffee, tea, soft drinks and much more.
• Work Laptop, phone (most roles) and latest tools and technologies.
• State of the art modern office.
• 25 days annual leave (pro-rata) plus paid bank holidays.
• Expanding workforce with options for permanent positions and career progress ion for top performers.
• The experience of working with a company that will make your CV stand out from the crowd.

KEY ACCOUNTABILITIES 

• Responsible for the management of time critical device deliveries, from early design concept, capturing of bespoke requirements, to delivery and major long-term developments.
• Be the primary point of contact with the customer, continually reviewing the milestone plans, ensuring sign-off and key milestones are met, and on-going development is executed to create project longevity.
• Establish strong customer relationships through regular close contact, which will include video calls, email communications and face-to-face meetings, when possible.
• Scope projects effectively and gather detailed requirements.
• Drive development of the hardware and software schedule and to take control of the requirements to delivery of the signed off requirements, internally and with the customer.
• Fully understand, adhere to regulatory requirements, and deliver product certification for multiple countries.
• Support user acceptance testing and act as the main interface between the customer(s) technical teams, Santok technical teams, both UK & China and key internal stakeholders as directed.
• Determine and mitigate risks involved in the project(s), whist clearly communicating to the internal business and customer any impacts, delays, and solutions.
• Working closely with our China based operations team and the manufacturer.
• To provide training and technical support to the testing team for execution of protocols and bug reports to the terminal manufacturer.
• Tracking and escalation of bugs to the manufacturing partners.
• Drive timely technical acceptance of terminals with the customer.
• Improve system and documentation for future product developments.
• Ensuring that the highest quality standards are met, and project is executed.

SKILLS

Highly desirable:

• Android Enterprise Expert Certified.
• Android and Android Enterprise Recommended bespoke software delivery management proficient.
• Experience and examples of delivering bespoke global or multi regional device roll out projects with large multi-national corporate clients.
• Experience and examples of managing global or multi regional country specific certification to import, distribute and sell product in-country.
• Understanding and experience with MDM software key principles and integration into Android and Android Enterprise.
• Deep understanding of Android and Android Enterprise mobile software creation, implementation, and development.
• Experience and examples of customer management skills.
• Ability to travel nationally or to different countries, when required.
• UK or similar driving license and access to a vehicle.

Essential skills:

• 3 years+ mobile technology project management experience.
• Has experience being part of a multi-cultural, entrepreneurial business.
• Technically strong in mobile telecoms software development and testing processes.
• Competent in managing the key aspects of a project, from capturing requirements to delivery and continuing development.
• Depth of knowledge and awareness of project management principles.
• Ability to quickly gain the technical, behavioural, and contextual elements of a project.
• Ability to research and quickly gain new skills or understanding around the customer requirements.
• Willingness to take on project ownership and accountability.
• Experience of working within a targeted, fast-paced environment.
• Strong team working skills, across multiple functions and cultures of the business.
• Excellent communication and written skills.  
• Strong work ethic, can-do attitude, drive and resilience.
• Good facilitation and analytical skills.
• Well organised and has a high logical attention to detail.
• Competent in all regular Microsoft PC office applications and can quickly adapt to new technologies.

Fixed Term Contract to 31st March 2022

People experiencing multiple disadvantage face a combination of problems including homelessness, substance misuse, contact with the criminal justice system and mental ill health. They fall through the gaps between services and systems, making it harder for them to address their problems and lead fulfilling lives.

Mind works with Clinks, Homeless Link and Collective Voice through the Making Every Adult Matter (MEAM) coalition. Working together, we support local areas across England to develop effective, coordinated approaches to tackling multiple disadvantage that can increase wellbeing, reduce costs to public services and improve people’s lives. We draw on our shared knowledge and practical experience to change policy, so that everyone experiencing multiple disadvantage can reach their full potential and contribute to their communities.

The Partnerships Manager is part of the Making Every Adult Matter (MEAM) Local Networks Team.This team is formed experts on homelessness, criminal justice, substance misuse and mental health from across the MEAM partner organisations.

Working as part of this team the MEAM Partnerships Manager will provide practical, hands-on support to local areas, helping them to design and deliver better coordinated services and system for and with people experiencing multiple disadvantage, providing mental health specialism for the team. They will also work to raise the profile of this work and the needs of people facing multiple disadvantage nationally in Mind and across the local Mind network.

MEAM works with over 40 local areas across the country to improve local services and systems for people facing multiple disadvantage. Our team of Partnership Managers provides direct support to these local areas, helping them to learn from each other and providing independent support and challenge.

At full capacity, the post-holder will support around nine local areas across London and the South East. In the current context of the pandemic, the successful applicant will be comfortable with delivering all support remotely online, but will also be willing to travel for face-to-face support when it is safe to do so.

The main purpose of the MEAM Partnerships Manager is to deliver our work on the MEAM Approach, working closely with other Local Network Team Members in the MEAM organisations to ensure excellent support to local areas. They will also provide support to the National Lottery Community Fund’s Fulfilling Lives programme, working closely with Local Networks Team and external partners.

With substantial understanding of homelessness, criminal justice, mental health service, you will have knowledge of ways to better coordinate services and systems for people facing multiple disadvantage. Candidates will have demonstrable experience of working closely with strategic partners in statutory orginisations, coupled with establishing and sustaining partnerships that proactively tackle complex problems at a strategi level.A lived experience of empath and understanding of multiple disadvantage and / or mental health, with experience and / or knowledge of commissioning processes would be desirable, however is not essential.

Closing Date: 23rd March 2021

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the next six months or until updated government guidelines are published. However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As Partnerships Manager, you will be expected to be a main point of contact for commercial partners. As part of an exciting renewed focus to grow Sky’s headroom by working with existing partnerships and creating new ones, you will be building strong relationships which drive new sales opportunities for Sky across targeted audiences.

What you'll do:

- Account lead existing partners, monitor, and drive partner performance based on structured KPI’s and objectives
- Formulate and present business cases which provide commercial insight and rationale to support the creation and ongoing development of current partnerships
- Adapt to market changes and work closely with commercial insight, operational and go to market teams to ensure maximum efficiency and effectiveness of partner journeys, commercials, and marketing
- Collaborate across a matrix organisation with the Change, Data, Marketing, Operations, Legal, Commercial and Finance teams to help lead partnerships
- You’ll be the specialist at writing clear and concise partnerships creative briefs, and be responsible for project management leading on the development and approval of all messaging, imagery, legal / compliance, t&cs and other creative work
- Helping to produce comprehensive post campaign analysis and documentation including weekly/monthly reporting on performance of the partnership KPI’s

What you'll bring:

- Strong account management skills and attention to detail
- Commercial acumen and results driven mentality
- Brilliant collaborator: able to work with multiple areas of the business
- You’ll love to work with others and build strong relationships quickly
- Creative mind set with an understanding of marketing principles
- Comfortable with meeting the challenges of tight deadlines and handling multiple accounts

The rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband

Where you'll work:

Osterley:

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There’s also plenty of parking, bike shelters and showers.
On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.So we're happy to support you as much as we can with flexible shift patterns.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.