operations manager jobs

Near manchester, north west
137Jobs Found

137 jobs found for operations manager jobs Near manchester, north west

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Operations Manager (Estate Agency)

Anderson Wright Consulting Ltd

Manchester, NW
3 days ago
Manchester, NW
£40k - £50k Per Year
3 days ago
£40k - £50k Per Year

OPERATIONS MANAGER (ESTATE AGENCY) – NORTH & NORTH WEST – PROPERTY SALES & LETTINGS – £40,000 BASIC SALARY, (£50,000 OTE) + CAR ALLOWANCE AND BENEFITS

Operations Manager required for our client who are a well-established and award-winning nationwide property sales and lettings company.

Due to their continued success and growth, they now require Operations Manager to be homebased.

If you are an experienced in Property Sales and Lettings then this could be the role for you.

MAIN DUTIES

As an Operations Manager your role will be to develop a relationship with our clients Franchisees and Key Staff Members to assist them in developing their business turnover and profitability. To do this by way of coaching/mentoring/training and share best practice across the network.

•Increasing turnover within individual offices and for the company
•You will mentor new offices including regular visits and calls
•Visit existing offices to offer support / advice on all aspects of sales and lettings.
•Conduct in house and classroom training where required
•Prepare detailed reports on offices visited and scheduled calls made
•Attend network meetings
•Monitor specific projects
•Assist with complaints within franchise support
•To develop MAB relationships throughout the region
•Deal with Franchise support telephone calls
•Possess legal knowledge within lettings business
•Update on sales and lettings regulations
•Diary management
•Attend regular update meeting with company Director
•To manage relationships with key suppliers
•You will be homes based and covering the North and North West

THE CANDIDATE

•The successful candidate MUST have similar experience
•Experience of property sales and letting is essential
•Experience of managing a branch or branch network
•Have a full driving licence and own car is essential
•You will need to be self-motivated, be able to work autonomously managing your own time effectively
•You need to be a team player, who enjoys working with others across different organisations.
•You will have excellent organisational, written and verbal skills with the ability to remain calm under pressure
•You will have negotiating skills with the confidence to challenge when necessary.
•You need good knowledge of Microsoft packages
•Able to cover the North and North West of England

THE PACKAGE

•£40,000 Basic Salary
•£50,000 OTE
•£400pm Car allowance
•Workplace pension
•Award winning business
•Excellent career opportunity and training for the right candidate.

Follow us on twitter @awconsultingltd

In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency 

OPERATIONS MANAGER (ESTATE AGENCY) – NORTH & NORTH WEST – PROPERTY SALES & LETTINGS – £40,000 BASIC SALARY, £50,000 OTE + CAR ALLOWANCE AND BENEFITS

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Operations Manager

Lord Search & Selection

Manchester, NW
3 days ago
Manchester, NW
£50k - £60k Per Year
3 days ago
£50k - £60k Per Year

Connectivity Products & Solutions
c£55,000 p.a. + Bonus + Benefits
Based: Manchester
The Role
Reporting to the Site Director you will be responsible for developing and implementing the business's operations strategy, capitalising on significant new market opportunities and ensuring that realistic KPI's and business objectives are met. Key tasks include:
  • To lead, manage and develop a team of circa 300 associates to support the existing growth plans (currently running at 20% year on year) to achieve demanding production requirements and KPIs.
  • To increase productivity, quality and yield through the application of rigorous world class manufacturing principles and methodologies.
  • To drive a sustainable culture & behavioural change through the application of continuous improvement and lean manufacturing philosophies.

The Candidate
Ideally possessing a professional engineering qualification this role requires an experienced manufacturing or operations professional with current or recent experience of high-volume manufacturing environments. Your CV and experience MUST be able to demonstrate your capability and achievements in:
  • Significantly improving operational performance.
  • Implementing & embedding modern manufacturing KPI's.
  • Making the business more agile and responsive to customer needs.
  • Preparing the business to begin the "lean manufacturing" journey.
  • Leading the management team and associates through genuine behavioural and "cultural change" programmes.

The Company
Backed by the resources of a multi-billion turnover parent, our client is a c£75 million, UK market leader in the manufacture, sales and distribution of a range of high quality, B2B connectivity products and solutions to a prestigious portfolio of blue-chip customers within the Automotive, Oil &Gas, Medical and Green Energy sectors. Their reputation has been built on continued investment in New Product Development, product quality and by providing the highest levels of service.
How to Apply
In return, you can anticipate a high profile and challenging role where you will enjoy all the autonomy, support and resources you need to deliver exceptional results. Our client prides itself on its open and positive culture, free from bureaucracy, where teamwork is genuinely encouraged and rewarded. Please apply attaching your full CV in Word format and quote your current remuneration details, together with reference no 372355.
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Multi Site Operations Director

THG (The Hut Group)

Manchester, NW
4 days ago
Manchester, NW
4 days ago

We are looking for a hands-on leader with extensive experience in luxury hotels as a Group Operational Manager/Director, who is just as comfortable rolling their sleeves up and getting stuck in as they are setting sales/revenue strategies or working with the wider team on F&B concept development or marketing plans. You will have exceptional attention to detail with the ability to inspire and motivate the team to consistently push for improvement and a best in class service that will elevate the guest experience above and beyond any expectation.
Responsibilities:
Lead and inspire the hotel management team, including Sales and General Managers to deliver a consistent 5-star level of service
Oversee all day to day operational activity for the hotels, including: F&B, Rooms, Sales, Events, Kitchen and Spa
Work with the senior management at THG on direction for the hotels, in accordance with company goals
Work with wider THG teams on new concept development and planned refurbishments
Manage the Sales and Revenue teams to ensure strategy and budgets are set and achieved
Work with the FD to ensure profitable operation of all hotels, food & beverage outlets, and other revenue streams in conjunction with agreed metrics and company goals
Drive training and development for all personnel
Requirements
Extensive experience either as a General Manager or Multi-Site Operations Manager/Director in a 5-star hotel environment
A stable career history
Experience of managing all operational departments including: F&B, Rooms, Sales, Events, Kitchen and Spa
A proven background in improving and maintaining high standards
Pre-opening hotel experience
Be an excellent and inspiring communicator across all levels
Advanced level of written, verbal, and interpersonal skills
Experience of leading and inspiring a team to create unforgettable guest experiences
Benefits
Competitive salary
Company bonus scheme
Company pension scheme
Onsite doctor
Employee discounts

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Operations Manager

Applicant Services

Manchester, NW
6 days ago
Manchester, NW
£50k - £60k Per Year
6 days ago
£50k - £60k Per Year

Winners of the EIC Award for Innovation, our client has been at the forefront of emergency safety shower, eye/face wash and decontamination equipment manufacturing for 50 years.

OPERATIONS MANAGER

£50,000 - £60,000 dependent on experience

Stockport, Greater Manchester

As a company associate, you will be part of a dynamic and forward-thinking organisa-tion, willing to reward those who are driven to providing exceptional service to both in-ternal and external customers. As well as being a key member of the team that further strengthens the foundation of this business, you will have the opportunity to add value that is felt throughout their customer base. The successful candidate will have the oppor-tunity to immediately impact on the performance of the business and will be given expo-sure to the wider executive team.

The key deliverables of this position will be to ensure that customer orders are complet-ed in line with quality, delivery and cost expectations, conducting all production activities in a safe manner. Key Performance Indicators will be assigned to this position and will be expected to be entirely owned by this position. The Operations Manager will be re-sponsible for, but not limited to, Gross Profit, Cost of Quality and On Time Delivery.

A change agent with the experience of implementing tangible lean improvements through creating a continuous improvement culture.

The ideal candidate will have proven lean manufacturing experience and will be custom-er focused, humble, honest and hungry; striving to ensure team and business success, outwardly praising and inwardly reflective. This person will be results driven and willing to openly challenge incumbent processes and procedures.

Full job details, responsibilities and key skill requirements can be found on the company recruitment system once you click apply

Key Skills

  •  An engineering degree or equivalent and/or relevant professional qualifications.
  •  At least 5 years’ experience in Operations Management.
  •  Leadership
  •  Communication
  •  IT
  •  Presentation
  •  Team working
  •  Initiative
  •  Planning
  •  Problem Solving
  •  Proven experience working with Lean Manufacturing principles.
  •  Proven track record of leading lean initiatives to achieve business results.
  •  Lean focus - pull system, Kanban’s, one-piece flow, visual management, stand-ard work, SMED, etc.
  •  Strong, proven knowledge of lean and continuous improvement techniques and tools.
  •  Experienced in working within high variation, low volume manufacturing environ-ments.
  •  Use of visual metrics & decision making with good IT skills, used to develop, track and validate improvement initiatives.
  •  Honest, humble and hungry
  •  Always does the right thing for Company, Customer and Community
  • Technical Skills
  •  Experience of SAGE 200 MRP or similar MRP systems.
  •  Exposure to the ISO 9001 Quality System.
  •  An awareness of complementary processes such as:
  •  Non-destructive testing methods such as PMI, LPI, MPI and radiography.
  •  Industrial painting and inspection techniques.
  •  ATEX electrical systems.
  • Third party inspection activities.
  • Understanding of the HASAW Act 1974

Training Requirements

  • Level 2 Health and Safety
  •  Basic environmental awareness
  • Basic quality awareness


Years Experience

At least 10 years’ experience in a manufacturing environment. At least 5 years’ experience in Manufacturing Management.

Interested in this Operations Manager job?

If you have the skills and experience required for this position, please click “apply” today. You will be guided to the company website where you can find out more about the role and complete your application online.

You must be eligible to work in the UK

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Operational Manager

National Health Service

Bolton, NW
6 days ago
Bolton, NW
6 days ago

Operational Manager

Greater Manchester Mental Health NHSFT

The closing date is 09 March 2021

Job overview

The Psychological Therapies Division within GMMH is offering an exciting role within the Bolton Team.

The Operational Manager post provides an ideal opportunity for the right candidate to develop into a managerial role. For those already with management experience, this role provides you with the additional challenges of taking day to day responsibility for managing the demand and flow within a large IAPT reporting service.

A wide range of therapeutic offers are available within the service, including the option of digitally supported interventions, face to face, video and group support, all provided from a wide range of therapists across the full stepped care model. We also provide flexible working options for our staff with a mixture of clinic based and home working sessions.

There is a strong BAME supportive culture within both the service and the Trust, with staff being actively involved in the Trust BAME network, influencing recruitment, development and policy decision making.

Main duties of the job

This high quality service comprises of a stable and well established range of Step 2, Step 3 and the non IAPT reporting Step 3+ clinicians. The role includes an aspect of direct line management responsibility across all of the steps, a crucial dimension which allows for a thorough understanding of the components that contribute to overall service performance. The service is community based and works within a neighborhood model where the focus is on developing strong local links that influence and shape service development.These links are sustained through co location of therapy services into local community and primary health care settings, promoting a collaborative approach to supporting the local population with both physical and mental health difficulties. The service also has a key interest in supporting those with Long Term Conditions and Diabetes.

About us

Greater Manchester Mental Health NHS Foundation Trust (GMMH) is one of the leading mental health trusts in the UK.

Serving a population of 1.2million people, across one of the most exciting and affordable cities in Europe, GMMH provides community and inpatient mental health care, alongside prison in reach, substance misuse services, a specialist centre for mental health and deafness and inpatient perinatal mental health care.

The Trust employs around 5700 people, who make a difference across 130 locations. Staff at GMMH work to improve lives with a culture based on five core values:

  • We are caring and compassionate
  • We inspire hope
  • We work together
  • We value and respect
  • We are open and honest

GMMH is one of the most active research trusts in the UK, with one of the highest levels of recruitment to clinical trials for mental health.

We have been rated Good overall by the Care Quality Commission. Our substance misuse services and leadership were rated as Outstanding

Job description

Job responsibilities

Job Description

Post Title

Operational Manager

Band

8a

Directorate

Chorlton, Manchester

Location/Base

Bolton

Responsible to

Assistant Director: GMMH Psychological Therapies Division

Accountable to

Strategic Lead: GMMH Psychological Therapies Division

Hours of Duty

Monday to Friday, 37.5hours

Job Summary/Purpose

To take responsibility for the management of Bolton Psychological Therapies: including the Step 2 and 3 IAPT reporting components, and the non-IAPT step 3+ component of the service. The post holder will provide line management supervision of the team leader and a proportion of the clinical staff.

To improve, monitor, evaluate and report on the performance of the service in the context of challenging national and local Key Performance Indicators, and a newly evolving commissioning environment. The post holder will ensure the most cost effective use of resources.

To participate in the formulation of operational policies and procedures for the service. To monitor and evaluate these in accordance with an agreed model.

As a Senior Manager, to participate in the cross-district GMMH Primary Care Psychology Management Team and its associated sub-groups.

Main Duties & Responsibilities

Management

  • To have overall responsibility for the operational management of the Primary Care Psychology service in line with the service specification.
  • To ensure an up-to-date knowledge of the commissioning landscape of Primary Care psychology Services and the strategic direction of the services.
  • To be responsible for monitoring the capacity of the Service in relation to the demand flow and reporting and managing promptly the need for variation in staffing or skill-mix.
  • To be responsible for the prompt recruitment and induction of new staff to all posts within the Service, according to relevant procedures.
  • To ensure robust line management arrangements are in place for all staff which optimise the effectiveness and sustainability of the clinical services and administrative systems.
  • To ensure that all members of clinical and operational staff receive adequate and appropriate managerial supervision and support, by identifying and working with them, and the Strategic and Management Lead on their development and training needs.
  • To ensure that relevant systems are developed and utilised for the timely, effective, appropriate and equitable allocation of caseloads or other workload to clinical and operational staff.
  • To be responsible for the management, monitoring, validation and reporting of all waiting lists using the most up-to-date, electronic database systems available to the Service.
  • To be responsible for the maintenance of good standards of professional practice in partnership with the clinical lead.
  • To lead the teams in the development of their services, manage organisational change and in so doing, continuously improve the services.
  • To contribute to the development and organisation of integrated services with partner providers and other agencies in Bolton
  • To ensure effective liaison with other service providers, both within the Directorate and other agencies, through both formal and informal mechanisms.
  • To assist the Assistant Director in the management control of all operational budgets and actively contribute to the management of the relevant budgets by advising on and monitoring expenditure, staffing and cost pressures, and ensuring a balanced out-turn.
  • To ensure the high quality of activity and clinical effectiveness data, through regular design, production and interpretation of appropriate reports, monitoring and feedback to staff, in order to ensure the completeness and accuracy of the requisite minimum data set for each service.
  • To collate, produce and interpret other reports relating to the Primary Care Psychology Service, as required.

  • To contribute to the identification of unmet needs in planning and implementation of service development.
  • To understand, utilise and promote amongst staff the use of Trust-wide and Directorate recording and IT systems, including the recording and gathering of data relating to Key Performance Indicators, as required.
  • To work within Trust and Service Guidelines (as per relevant policies and procedures) and be aware of Government and national policies. To develop policies, systems and procedures as appropriate within the Primary Care Psychology Service.
  • To be responsible for ensuring the timely implementation of the Trusts appraisal process (IPDR) across the services.
  • To act up as required.
  • To ensure the most efficient use of resources and in conjunction with the Assistant Director be pro-active in doing so through service and resource planning.
  • In consultation with the clinical lead, to ensure all practice is in accordance with the Professional Practice Guidelines, Codes of Conduct, ethical frameworks and all other advisory documents.
  • To be a member of GMMH Primary Care Psychology Senior Leadership Team and attend meetings as required.

Clinical

  • To maintain an up-to-date knowledge of developments in psychological assessment and psychological therapies/interventions for psychological problems and other mental health conditions, including the scope and application of national or local guidelines (e.g. NICE guidelines)
  • To make complex clinical judgements in the development and management of the entry criteria for the Service and their respective referral, triage and waiting list management systems, in collaboration with the clinical lead, and as directed by the Strategic and Management Lead.
  • To ensure the Trust minimum standards are implicit in the planning of care and its delivery.

Clinical & Social Care Governance

  • In collaboration with the clinical lead, to be responsible for reviewing and revising referral and care pathways involving the services, as appropriate.
  • To collaborate with other team managers and Senior managers to ensure the optimum interface between the Primary Care psychology Services and secondary care services, within the constraints of existing resources and taking into account service specifications.
  • To identify areas of unmet need for service users with common mental health problems and more complex and severe needs and inform the Strategic and Management Lead of such.
  • To implement clinical governance initiatives and action plans for the service, in consultation with the clinical lead.
  • To enable the continuing professional development of all staff, in line with professional guidance or best practice, to improve skills and knowledge in the interest of high quality care for service users.
  • In association with colleagues, to lead and implement the development of a risk management strategy for the services, appropriate to the Primary Care psychological therapies setting, identifying areas of priority and initiating appropriate actions.
  • To investigate and provide reports on serious and untoward incidents and complaints in line with the Trust policy.
  • To authorise DATIX reports appropriate to the role of operational manager.

Service Development

  • To participate in and contribute to the North-West IAPT meetings, including attendance at regional meetings as a representative of the Trafford service.
  • To brief relevant staff on strategic developments in the IAPT programme, as needed.
  • To participate in the Trusts Primary Care Department Management Team monthly meetings and other related meetings, in order to enhance the Services ability to meet Key Performance Indicators, in line with emerging definitions and national guidance.
  • To lead the review on accommodation for a primary care psychology service base and clinical consulting rooms.

User and Carer Involvement

  • To ensure that service users receive clear and accurate information on services provided and how to access them.
  • To develop and maintain a strong user focus within the service.
  • To ensure every client is involved in the development and evaluation of their therapy as far as possible. Monitor and audit this process.
  • To actively and regularly seek out user and carer views of the service and to develop a reliable system to monitor service user satisfaction with the service using mandated and other measures.
  • To identify ways of involving users and carers in the recruitment, training and induction of staff, service development and service evaluation.

Health & Safety

  • To operate safely within the workplace with regard to Health and Safety Legislation.
  • To oversee the Health, Safety and Welfare of staff, users and visitors.
  • To establish across the Service an effective communications system that engages and informs all disciplines and grades.
  • To use processes and put processes in place to generate a Learning Environment. To actively pursue own professional development.
  • To identify quality standards and systems and monitor and audit these standards.

Confidentiality

  • All information relating to service users, carers and staff gained through your employment with Greater Manchester Mental Health NHS Foundation Trust is confidential. Disclosure to any unauthorised person is a serious disciplinary offence.

Other

  • To undertake such other duties and responsibilities as may be determined by the Assistant Director/Strategic Management Lead as required.
  • This job description is subject to review from time to time by the Assistant Director/Strategic Management Lead in conjunction with the post holder.
  • To be available to work at evenings and Saturdays should the needs of the service require this in future.

Person Specification

Qualification

Essential

  • RMN or DipSW or OT Or PG Qualification in a psychological therapy
  • Understanding of the key skills required for both successful management and leadership of large multi-professional services

Knowledge and Skills

Essential

  • Detailed knowledge of the history and requirements of the national IAPT programme, curriculum, data collection protocols and Key performance Indicators.
  • Detailed knowledge of the history and requirements of the national IAPT programme, curriculum, data collection protocols and Key performance Indicators.
  • Understanding of the structure of the Primary Care Mental Health Stepped Care model

Desirable

  • Knowledge of change management principles and good practice.
  • Experience of supervising and leading staff by creating a supportive environment, which contains workload management, supervision, appraisals, development and training opportunities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

33, Victoria Square, Bolton

Bolton

BL1 1RJ


Employer's website

https://www.gmmh.nhs.uk/

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Senior Operations Manager

Aldermore

Wilmslow
7 days ago
Wilmslow
7 days ago
Senior Operations Manager-(2100003M)

Description

Heard of us?
We’re an award-winning bank; backing people to fulfil life’s hopes and dreams.
Now is your chance…
The Operations Team is key in delivering specialist products and services for the bank’s customers. Made up of a number of teams who are skilled specialists in the markets in which they work, they are responsible for creating the banks working environment, making it one that is fast paced, keen to challenge the status quo and drive the an exceptional and safe experience for our customers. Working in highly competitive markets the team is responsible for supporting ideas for change and transformation to ensure the bank remains agile and successful.
The role of Senior Operations Manager is really important to us. You will be responsible for planning, directing and coordinating the operations of key teams within the mortgage division; ensuring and improving the performance, productivity, efficiency and profitability of the department through the provision of effective methods and strategies.  Your department manages a mix of underwriting to include Owner-Occupied Commercial Mortgages, Standard BTL and Specialist BTL, leading a motivated and competent team of circa 50 through day to day performance management and coaching, driving proactive decision making through front line managers and core operating staff. 
When the time is right, we would love to welcome you to our Wilmslow and Manchester offices. In the meantime you will be based remotely. You’ll be made to feel part of your new team by your Line Manager, Head of Operations and colleagues through regular contact and virtual interaction.  
What would your day look like?
  • Working as part of a wider management team to plan and deliver short and long term plans to support the strategic objectives of the mortgages division and bank as a whole
  • Manage and deliver business targets specifically in relation to people, costs and service, using appropriate management information and forecasts, and applying effective organisational planning
  • Utilise business MI, forecasts, budgets and market information to plan and co-ordinate team and department strategy to ensure successful achievement of daily and monthly goals and business vision, and increase performance
  • Deliver to budgeted targets in terms of new business lending in selected target markets, and through the support of specialist propositions
  • To manage, coach and develop teams directly or through managers and team leaders, creating a balanced, agile and skilled team, ensuring adoption of positive and professional principles within the department
  • Drive the improvement of the operational systems; processes and policies to help deliver the organisational goals and mortgages proposition, that deliver cost reduction and efficiency gains
  • Creating a culture supportive of transformation and change, working to help deliver strategic projects, small change and key initiatives leading to a more nimble department
  • Work with key stakeholders such as sales and products to ensure the operating model and processes are award winning market leading in the markets we operate in
  • Understanding the securities, financials, portfolios, and business affordability models to ensure appropriate lending at all stages within the Mortgage application and in-life management process
  • Develop and manage key business partner relationships that support the delivery for our customers and the bank, measuring performance and ensuring alliance in issue resolution
What do we expect of you?
  • Working as part of the Mortgage and operations leadership teams – forming relationships, attending key forums to proactively drive a successful proposition
  • Ability to manage people and processes responsible for lending to a range of customers, individuals, partnerships, and limited companies with complex corporate structures
  • Reviewing and managing service levels for both internal and external customers, with experience of capacity management and operational planning through effectiveness and efficiency measures and systems
  • Experience of managing large operational areas, and / or technical SME’s in a regulated environment
  • Knowledge and experience of managing lending in owner occupier, standard buy-to-let and specialist buy-to let markets
  • Management of operational risk profile through the development of a risk framework, controls and improvement activity
  • Ability to engage and build relationships with 3rd parties and partners, in order to manage effective delivery
What can you expect of us?
  • A friendly and flexible culture, synonymous with our proposition to our customers.
  • A growing organisation that defines itself as being nimble, lean and strong.
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A communicative, accessible and approachable ExCo.
And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. 
Still Curious?
Aldermore Group was formed by bringing together two very successful businesses, Aldermore Bank and MotoNovo Finance, under the First Rand umbrella. Whilst our parent company operates internationally from their HQ in South Africa, we are a UK-based financial services specialist that supports our customers across a range of products and services.  
Underpinned by our strategic blueprint, “backing people to fulfil life’s hopes and dreams”, we thrive upon saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; and we open up the lending market to many. 
This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose over the course of the next 3 to 5 years.
Join us today and we will make the same promises to you as an employee, as we do to each of our customers. We are committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
#backingyoutobringyourbest
Aldermore is an equal opportunities employer.
We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.
Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position.

Primary Location

:GB-GB-Wilmslow

Work Locations

:
Wilmslow
Norcliffe HouseStation RoadWilmslow
WilmslowSK9 1BB

Job

:One Aldermore Default Job Family

Organization

:Aldermore BU

Schedule

:Regular

Shift

:Standard

Job Type

:Full-time

Day Job

Job Posting

:Mar 1, 2021, 7:18:55 PM
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Operations Manager

Professional

Ripponden, Yorkshire
5 days ago
Ripponden, Yorkshire
£30k - £40k Per Year
5 days ago
£30k - £40k Per Year

Operations Manager
£30-40,000 depending on experience
Monday to Friday 8am to 5pm
Ripponden
A rare opportunity has arisen for an experienced Operations Manager/General Manager to join a well-established business which has experienced significant growth in the last 12 months.
You will have the following skills, experiences and attributes...
• Physically fit and happy to work in a hands-on capacity.
• Experience working in a cash and carry / wholesaler or similar would be advantageous
• Commercially astute
• Experience running your own business would be beneficial but not essential
• Keen to progress, as this role will develop into Directorship and have shareholder opportunities.
• Strong man management skills
• Experience managing a small fleet of vehicles
• A background in Engineering would be ideal
• FLT license would be beneficial
• Previous experience working in a SME environment
• You must have a valid driving license
• Excellent organisational skills
• Experience in a financial capacity
The Role
Your duties will include...
• Day to day running of a small but successful site
• Management of a team of 10 staff across different areas.
• Planning transport for a fleet of vehicles
• Oversee different areas of the business, including finance, sales, warehouse, transport and engineering.
• Dealing with customers face to face, as well as via telephone and email
• Planning daily workload for Engineers.
• Overseeing financial performance of the business
Proman acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
View our latest jobs today on our website www.proman-uk.com and follow us on LinkedIn.
APPH


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Senior Operations Manager

Freshfields Bruckhaus Deringer

Manchester
2 days ago
Manchester
2 days ago
Senior Operations Manager-(2100002I)

Description

Freshfields Overview

Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.

Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below:

  • we show respect to everyone
  • we are there for one another
  • we are open with each other
  • we are positive role models

We think and work globally - we don’t just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn’t just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.

We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.

The Freshfields Global Centre provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective.

Freshfields is committed to promoting equality and diversity and to developing a culture that values differences, recognising that employees from a variety of backgrounds make important and positive contributions to our business and how we service our clients.

Function Overview

The Legal Services Centre provides transactional support to the global firm, using established processes and procedures to ensure consistent and high quality work.

Qualifications

Role summary/purpose of job

The purpose of this role to manage the full operation of the Freshfields Hub, Manchester and to act as the business lead on all legal services projects impacting the Freshfields Hub, Manchester. The focus of this role is to ensure a best in class service provision and maintain excellent client and stakeholder relationships, and engagement with the Hub. There is also a requirement for this role to ensure total operational integration across the Freshfields Hub, Manchester with other Hub sites (in CE and Asia), work in alignment with those sites and deliver an effective reporting and information provision across the Freshfields Hub, globally.

This role will have a high level of interaction with all senior stakeholders of the Freshfields Hub, Manchester, and will be expected to work seamlessly with Hubs across the global network; including (but not limited to) London, Manchester, Germany and Asia to provide an integrated service across the department’s locations.

This role will be a key representative of the Freshfields Hub, Manchester, and be expected to work closely with external and internal clients. Relationship building and maintaining rapport with clients of the Hub will be an integral part of this role, and the development of the Freshfields Hub, Manchester. Delivering a best in class client experience in an inclusive environment, will be at the heart of this role.

Key responsibilities and deliverables

  • Continue to build the brand of the Freshfields Hub, Manchester across the global network – maintaining and strengthening stakeholder relationships with internal and external clients; for example, with partners, business specialists, technology leads.
  • Attend internal and external meetings/conferences with clients and stakeholders, on behalf of, and as a representative of the Freshfields Hub, Manchester.
  • Ensure high quality reviews of matters/projects are completed regularly, engaging with the appropriate stakeholders.
  • Identify opportunities where the Freshfields Hub, Manchester can add value, across the global network. In particular, developing relationships with stakeholders who are not regular ‘users’ of the Freshfields Hub, Manchester.
  • Act as the business lead on all projects involving the Freshfields Hub, Manchester – this is inclusive of any change management activities relating to the development of the Hub.
  • Identify opportunities for continuous improvement throughout the Freshfields Hub, Manchester, and across the teams that the Hub works closely with daily.
  • Ensure there is a clear understanding of the Being Freshfields principles across the Freshfields Hub, Manchester, and they are embedded within the core ways of working, ensuring an inclusive and engaging environment.
  • Management and coaching of the Senior Legal Solutions Manager(s) (SLSM) – ensuring that the management and development of the 85 strong team of Legal Solutions Specialists (LSS) is in line with the firm’s values and Being Freshfields principles.
  • Line management and development of two QA Analysts, PA for the Hub Associates, and Hub Executive.
  • Business lead for operational risk and business continuity planning of the Freshfields Hub, Manchester.
  • Instructing, presenting and delivery of operational management information for the Freshfields Hub, Manchester, to key stakeholders – managing improvements, suggesting and implementing efficiencies, where required.
  • Maintain governance framework of the Freshfields Hub, Manchester.
  • Management of budget and financial information for the Freshfields Hub, Manchester.
  • Work closely with the HR Manager and Learning and Development to ensure that the team have an excellent ‘people experience’.
  • Lead, drive and engage in Responsible Business and other similar initiatives across the Freshfields Hub, Manchester.
  • Act as the Hub representative on the Global Centre Leadership team and assist/ support in initiatives from that team across the Centre.

Key requirements

Essential:

  • Significant operational management experience, preferably of very large teams;
  • Advanced management information reporting experience;
  • Demonstrable experience of coaching and mentoring management level roles;
  • Project management experience with an eye for detail, a measured approach and determination to see a project/problem through to solution;
  • Consultative and analytical mindset;
  • Ability to manage ambiguity and able to analyse the issues and generate solutions, with a determination to see a problem through to a solution;
  • Has worked and maintained working relationships at all levels of seniority from executive to team member;
  • Ability to spot opportunities to develop and grow a business function;
  • Strong time management and organisational skills. Ability to handle multiple tasks while working to deadlines and maintaining a high degree of quality, at times, under significant operational pressure;
  • Ability to identify and implement improvements to current ways of working e.g. process, organisation, financial, product improvements;
  • Experienced manager of building engaged teams in an inclusive and engaging environment;
  • IT literate; expert user of MS Office and project management tools.

Desirable

  • Experience of operational management within professional services/legal sector.

Inclusion

Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.

Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.

Job

:Business Services

Schedule

:Full-time

Shift

:Day Job

Employee Status

:Regular

Job Type

:Standard

Job Posting

:Mar 5, 2021, 4:27:56 PM
N
N

Operations Manager

National Health Service

Halifax, Yorkshire
Today
Halifax, Yorkshire
Today

Operations Manager

North Halifax Primary Care Network

The closing date is 12 March 2021

Job overview

The post holder will have operational responsibility for various functions of the Primary Care Network. They will be responsible for the delivery and monitoring of the Network DES, specific projects and services committed to or commissioned by the PCN and creating new projects which are of strategic and practical importance that result in better outcomes for the local population.

This includes building on current primary care services and working proactively with the wider network to ensure we can offer our local population sustainable, proactive, personalised, coordinated and more integrated health and care.

We are looking for a talented manager preferably with some NHS experience (but not essential) who is an implementer and can find and action solutions. The post holder will be able to work at pace, manage risk, uncertainty and constant change. You will work closely with our PCN practices, PCN coordinator, Clinical Director and HR and finance lead to implement agreed plans.

Main duties of the job

We are looking for a talented manager who is skilled at leading operational teams, your experience will be preferably within an NHS or similar organisation (but not essential). You will be an implementer who can find and action solutions. The post holder will be able to work at pace, manage risk, uncertainty and constant change. You will work closely with our PCN practices, PCN coordinator, Clinical Director and HR and finance lead to implement agreed plans.

Please apply on NHS Jobs and ensure your responses align to the person specification, giving examples as evidence of your suitability for the post. We reserve the right to shorten or extend the application deadline.

About us

We are the North Halifax Primary Care Network made up of 5 local practices: Beechwood Medical Centre, Caritas Group Practice, Keighley Road Surgery, Lister Lane Surgery and Plane Trees Group Practice. We have worked together for a number of years to help improve the primary health and wellbeing of the local population of circa.45,000 patients.

All staff benefit from a competitive salary, good levels of annual leave entitlement, NHS Pension and NHS specific retail discounts.

Job description

Job responsibilities

Main Duties:

The postholder will recruit and manage clinical and non-clinical staff and ensure their best within the PCN.

Help develop plans to move the PCN along the Maturity Matrix over the coming years. With this, ensuring the PCN has a credible PCN Development Programme which is a bottom up production of the PCNs needs, wants and aspirations over 1-5 years.

Offer administrative support to the PCN in terms of claiming funds and reporting on achievement of the Network DES and other projects.

Develop and implement PCN communication systems.

Help to co-ordinate PCN Meetings, including setting dates, drawing up agendas, and communicating decisions to the wider PCN.

Act as a central information and administrative source for members of the network.

Help to oversee the management and delivery of the main specifications set out in the current and future PCN DES and other contracts such as Extended Access.

When needed, be able to attend meetings on behalf of the PCN .

To be involved with implementing patient services in the PCN. To liaise and work with CCG, GP federation, or voluntary sector organisations when required to achieve this aim.

Work alongside, and communicate with other local PCNs related projects.

Promote a culture which encourages teamwork, sharing of best practice and continuous improvement.

Help achieve objectives as measured in the PCN dashboard, with a view to obtaining maximum investment and impact funding.

Finance:

The postholder will be expected to work alongside our finance and employer lead as follows:

Monitor and check the accuracy of any submissions for Enhanced Services, contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly, quarterly or annual basis as required.

Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness.

Ensure financial risks are recognised and appropriate action taken.

Monitor expenditure and identify significant deviations from plan; so large underspends or overspends late in the financial year are not a reality.

Ensure each practices allocation of resources is fair and equitable.

Present financial plans, monitoring information and reports to the PCN as required.

Organisational:

Manage PCN organisation development ensuring maximum utilisation of all sources of funds available to the PCN.

Ensure the PCN has a Business Continuity policy that is updated with responses to identified risk and that everyone is kept informed.

Work with the PCN Clinical Director on strategic and operational planning processes to support the PCNs objectives.

Support the PCN Clinical Director with writing business and development plans as required.

Organise PCN events e.g. Educational Events / Time to Care workshops.

Promoting a positive and inclusive approach within the network.

IM&T & Communications:

Ensure compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance.

The PCN Manager will ensure effective communication is maintained within the Network.

Working Relationships:

The postholder is expected to work as a flexible member of the PCN providing support to other team members when necessary.

To take an active role in the development and embedding of the PCNs culture, values and reputation as providers of high-quality services.

Encouraging and supporting staff to collaborate through sharing information and intelligence across different activities.

The postholder will support the equality, diversity and rights of patients, carers and colleagues, to include.

The postholder will act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures and policies, and current legislation.

The postholder will respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.

The postholder will behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Quality and Governance:

The post-holder will strive to maintain quality within the PCN, and will:

Alert other team members to issues of quality and risk

Work effectively with individuals in other agencies

Effectively manage own time, workload and resources

Ensure that the PCN Board and Clinical Director adhere to the governance structure as set out in the network agreement.

Responsibilities

Operational Delivery: Internal

1. Ensure all designated operational projects are run effectively, efficiently and to the highest standards, in compliance with all relevant legislation and regulations

2. Ensure compliance with all operating policies in order to support overall organisational objectives

3. Understand and embrace systems in place to monitor performance reporting systems with particular reference to key contractual obligations, making recommendations for improvements where you spot opportunities

4. Guarantee that all Health and Safety, CQC and safeguarding standards and practices are at the forefront of all operational activities

5. Liaise with the Employer Lead and Clinical Director about any operational issues that may need to be addressed

6. To support the board in bidwriting as new opportunities emerge

7. Attend and contribute to all relevant meetings both internally and externally.

Operational Delivery: Clinical

1. Provide updates to the Employer Lead and Clinical Director for assigned projects demonstrating delivery standards for all services, operating a philosophy of continuous improvement and best in class execution, actively seeing ways to enhance our reputation with stakeholders, patients and staff

2. To be accountable for the contractual commitments for your projects and consistently deliver within allocated budgets

3. Communicate effectively and sensitively with patients, carers and service users, colleagues and staff, respecting each individuals dignity and confidentiality

4. To achieve performance targets

5. Ensure that equality, diversity and inclusion issues are adequately and effectively considered in the organisations operational plans and delivery and that all applicable legal obligations are met

Risk Management

1. To effectively and appropriately plan for, monitor and manage all potential risks and performance controls across your operational services and accountabilities

2. Ensure that all your allocated projects are effective, safe, responsive, high quality and well-led, identifying and escalating risks and concerns promptly and effectively to the Head of Operations when necessary

3. Understand the established complaints and significant events process and ensure they are used appropriately

4. Ensure activities and services comply with organisational requirements for safety, quality management, confidentiality and data protection, safeguarding, duty of candour, general duty of care, regulatory requirements and other legal stipulations.

Financial Management

1. Show an awareness of operational and/or performance goals for each allocated project and ensure delivery and sources of income generation

2. Be accountable for all expenditure relating to all projects, delivering on-budget and demonstrating that value for money is delivered and comply with the standards required by the CCG and external funding bodies.

Leadership

1. Operationally lead all PCN staff

2. Take an active role in the development and embedding of the organisations culture, values and reputation as a provider of high quality products and services, leading by example at all times

3. Encourage supporting staff to collaborate through sharing information and intelligence across different activities

4. Line manages a range of direct reports, recruiting new team members as appropriate.

5. Gain a full understanding of all duties associated with your direct reports and arranges regular contact to fully support them and the service they provide.

6. Ensure all staff associated with your projects meets all relevant training and regulatory requirements

7. Represent the federation effectively and professionally to a wide range of patients, stakeholders, members and partners.

Other Duties:

1. Carrying out other duties as requested by the Employer Lead and Clinical Director that are commensurate with the grade of this post, which will often involve responsibility to deliver activities to tight deadlines

2. Identify areas of your own professional and personal development and liaise with Employer Lead to address these needs

3. Ensure all staff are fully aware of the regulatory and legal requirements and their individual responsibilities.

4. Act all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity.

Person Specification

Qualifications

Essential

  • Educated to degree level or possess equivalent management experience

Desirable

  • HR qualification
  • Finance qualification
  • Project management qualification

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare or front line service setting such as leisure industry/public/voluntary sectors
  • Have an understanding of the national policy direction for primary, community and secondary care as evidenced in the Five Year Forward Review together with good practical and conceptual knowledge of healthcare improvement methods and practices
  • Have knowledge of the regulatory and contractual frameworks for primary care contracts such as DES, QOF etc.

Desirable

  • Have an understanding and experience of working in the NHS with extensive knowledge and understanding of the roles of NHS organisation and of the primary care sector
  • Experience of developing primary care provision at scale, for example working with a federation or collaboration of general practices

Skills and Knowledge

Essential

  • Have experience of managing complex; high provide projects within tight deadlines and implementing complex primary care based initiatives to a successful outcome.
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of MS Office
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Excellent interpersonal skills
  • Problem-solving & analytical skills
  • Ability to follow policy and procedure
  • Good understanding of best practice in administration

Desirable

  • General understanding of the NHS and/or care environments
  • Knowledge of local health and social organisations and the services they deliver

Personal qualities

Essential

  • Be able to deal with complex problem solving situations and to think their way around the problem with the minimum of supervision to ensure implementation on the ground is not affected
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Be politically sensitive with highly developed diplomatic skills and be able to identify issues which may cause political sensitivity at an early stage and escalate or manage appropriately.
  • Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Halifax Primary Care Network

Address

Keighley Road Surgery

Keighley Road

Halifax

West Yorkshire

HX2 9LL


Employer's website

https://www.krshalifax.co.uk/

Salary

£40k - £50k Per Year

Job Type

Full Time

Posted

3 days ago

Description

OPERATIONS MANAGER (ESTATE AGENCY) – NORTH & NORTH WEST – PROPERTY SALES & LETTINGS – £40,000 BASIC SALARY, (£50,000 OTE) + CAR ALLOWANCE AND BENEFITS

Operations Manager required for our client who are a well-established and award-winning nationwide property sales and lettings company.

Due to their continued success and growth, they now require Operations Manager to be homebased.

If you are an experienced in Property Sales and Lettings then this could be the role for you.

MAIN DUTIES

As an Operations Manager your role will be to develop a relationship with our clients Franchisees and Key Staff Members to assist them in developing their business turnover and profitability. To do this by way of coaching/mentoring/training and share best practice across the network.

•Increasing turnover within individual offices and for the company
•You will mentor new offices including regular visits and calls
•Visit existing offices to offer support / advice on all aspects of sales and lettings.
•Conduct in house and classroom training where required
•Prepare detailed reports on offices visited and scheduled calls made
•Attend network meetings
•Monitor specific projects
•Assist with complaints within franchise support
•To develop MAB relationships throughout the region
•Deal with Franchise support telephone calls
•Possess legal knowledge within lettings business
•Update on sales and lettings regulations
•Diary management
•Attend regular update meeting with company Director
•To manage relationships with key suppliers
•You will be homes based and covering the North and North West

THE CANDIDATE

•The successful candidate MUST have similar experience
•Experience of property sales and letting is essential
•Experience of managing a branch or branch network
•Have a full driving licence and own car is essential
•You will need to be self-motivated, be able to work autonomously managing your own time effectively
•You need to be a team player, who enjoys working with others across different organisations.
•You will have excellent organisational, written and verbal skills with the ability to remain calm under pressure
•You will have negotiating skills with the confidence to challenge when necessary.
•You need good knowledge of Microsoft packages
•Able to cover the North and North West of England

THE PACKAGE

•£40,000 Basic Salary
•£50,000 OTE
•£400pm Car allowance
•Workplace pension
•Award winning business
•Excellent career opportunity and training for the right candidate.

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In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency 

OPERATIONS MANAGER (ESTATE AGENCY) – NORTH & NORTH WEST – PROPERTY SALES & LETTINGS – £40,000 BASIC SALARY, £50,000 OTE + CAR ALLOWANCE AND BENEFITS