We require a Medical Secretary who isenthusiastic, highly motivated, energetic, committed and exceptionally organised to join our busy secretarial team
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liasing with mulitidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS)
As a Medical Secretary you will be responsible for undertaking a wide range of secretarial and administrative duites in a timely manner, processing referrals and incoming patient data, liaising with external agencies such as secondary cae and community service, utilising the electronic referral service (ERS) and updating the medical record system (system One) as appropiate
Park & Thorntree GP practice is a forward thinking practice operating over two sites, serving a populationof 12,000 patients in the middlesbrough and thorntree area.
We are committed to providing an open, friendly and supportive environment where all staff are comfortable sharing ideas and can expect to be provided with all the tools and support they need to enjoy working and succeed in their role.
Patient Referrals
Park Surgery
Linthorpe Road
Middlesbrough
Cleveland
TS1 3QY
We currently have a part time Medical Receptionist / Administrator position available at Kings Medical Centre.
Cover will be required between 7.00 am and 6.00 pm Monday Tuesday; 8.00.am and 6.00.pm Wednesday Friday, although flexibility will be required to cover staff holidays. Excellent communication skills, sense of humour and the ability to work under pressure.
Working in GP Practice and the use of SystmOne (Clinical System) is essential.
The role will mainly involve dealing with patients both over the telephone and face to face. You will also be required to perform a number of administrative duties.
To provide a high quality receptionist and administrative service for the GPs to ensure efficiency in patient care Deal with telephone and face to face enquiries from staff members, patients, carers, providing information, directing and prioritising queries as appropriate, Take responsibility for own development, learning and performance Support others staff members Actively promote the workplace as a learning environment, encouraging everyone to learn from each other Understand own responsibilities and accountability, Participate in planning and implement changes within your area To type any referrals as and when required through Choose & Book Referrals for Chiropody, Physiotherapy, CPN etc Private referrals for GPs Contacting of Solicitors and Insurance Companies GP Reports i.e. for Insurance Companies Scanning of all letters and documentation To carry out all Training that is required Full knowledge of SystmOne. To cover reception area when any-one is on sick leave or annual leave.
Kings Medical Centre is situated in North Ormesby in Middlesbrough and provides services under a General Medical Services (GMS) contract with NHS England, Durham, Darlington and Tees Area Team to the practice population of 7000, covering patients of all ages. The proportion of the practice population in the 65 years and over age group is the same as the England average. The practice population in the under 18 age group is slightly higher than the England average. The practice has two GP partners, one male and one female. There is a practice manager, an advanced nurse practitioner, a practice nurses and 2 health care assistants The practice has a team of secretarial, administration and reception staff.
KINGS MEDICAL CENTRE Job description: Medical Receptionist / Administrator Job Identification Job title: Medical Receptionist / Administrator Responsible to: Practice Manager Department: Kings Medical Centre Last Update: 25/02/2021 Job Purpose To provide a comprehensive administrative service to the GPs Organisational Position GP Practice Manager Key result Areas To provide a high quality receptionist and administrative service for the GPs to ensure efficiency in patient care Deal with telephone and face to face enquiries from staff members, patients, carers, providing information, directing and prioritising queries as appropriate, Take responsibility for own development, learning and performance Support others staff members Actively promote the workplace as a learning environment, encouraging everyone to learn from each other Understand own responsibilities and accountability, Participate in planning and implement changes within your area To type any referrals as and when required through Choose & Book Referrals for Chiropody, Physiotherapy, CPN etc Private referrals for GPs Contacting of Solicitors and Insurance Companies GP Reports i.e. for Insurance Companies Scanning of all letters and documentation To carry out all Training that is required Full knowledge of SystmOne To put all administration onto computer i.e. new registrations, re-calling of patients that have chronic disease To cover reception area when any-one is on sick leave or annual leave Create reports for Chronic Disease Registers
Any other duties within capabilities as delegated by the Practice Manager or/ GP. Confidentiality must be observed at all times. Knowledge of prescribing would be advantages
Job Description Agreement:
Job Holders Signature: Date:
Practice Managers Signature: Date:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Kings Medical Centre
3 Trinity Mews
North Ormesby
Middlesbrough
Cleveland
TS3 6AL
We are actively recruiting to vacancies across the Trust. We would like to encourage applicants to apply via NHS Jobs and to inform candidates that interviews will be taking place remotely via video / Microsoft Teams.
We are extremely grateful to all new applicants and our current staff who have made enquiries and referrals to our bank and recruitment team. Thank you for supporting the NHS, your Trust and community during this challenging time.
An opportunity has arisen for a medical secretary within the Acute Paediatric Team. Operating in a team, the post holder will provide an efficient and effective secretarial and administrative service within the department. It is essential that you have experience of Microsoft packages and have knowledge of the Camis patient information system.
A flexible, pro-active team player is required. You will also have excellent organizational and communication skills, be able to prioritize your workload in order to meet the required team deadlines.
Working on our Bank
We are committed to building our Trust bank and welcome applications from applicants seeking to work flexibly via the bank service. Our bank rates are some of the most competitive in the region and the advertised rates are inclusive of holiday pay.
Staff Privacy Notice
Applicants and current staff may view our staff Privacy Notice by clicking on the right hand link 'staff privacy notice'. This may also be found on the CDDFT website.
Vacancies Receiving Large Volumes of Applications
Where vacancies receive a large number of applications (in excess of 50), the vacancy may be closed prior to the published closing date.
Offers of Employment at CDDFT
NOTE: We strongly recommend you do not hand in your notice with your current employer until written confirmation of all pre-employment check clearance and an unconditional offer of employment is received from the recruitment team.
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock – Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
Birtley Medical Group are looking for a medical receptionist to compliment our team. The post is for 16.5 hours per week, £9.11 per hour, working pattern is to be arranged at a later date.
To provide a point of contact for patients and act as a focal point of communication between patients and all members of the Primary Care Team.
The successful candidate will have previous medical receptionist experience, with great verbal communication and organisational skills.
Flexibility is imperative due to the nature of the role
We are a large practice with approx 16,000 patients.
The team consists of:
6 partners, 7 salaried GP, 4 trainees, 4 Advanced nurse practitioner, 3 practice nurses, 4 HCA's, admin team & reception team.
We are a training practice and encourage staff to strive towards continued professional development
Medical Reception
Responsible to Reception Manager
Overall Objective To provide a point of contact for patients and act as a focal point of communication between patients and all members of the Primary Care Team.
Duties & Responsibilities of the Post
1. Reception Duties
Ensure that patients without appointments but who need urgent consultations are seen in a logical and non-disruptive manner and using appropriate care navigation skills
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed.
Advise patients of relevant charges for private services, accept payment and issue receipts for same.
Respond to all queries and requests for assistance from patients and other visitors.
Enter requests for home visits onto the computer, stating time received and including all relevant information and, where necessary, refer to the Doctors.
Ensure that requests for prescriptions are actioned where possible within two working days following practice protocol.
Action requests from practice clinical team members for patient ambulance transportation.
Direct patients to correct Consulting Room.
Ensure reception and waiting areas are kept neat and tidy.
Hand Signed Repeat Prescriptions to patients at their request.
Photocopying
Open and date stamp all post ready for postfiltering
Secure all patient notes, signed prescriptions, filing cabinets and key safe at end of day when required.
Open up premises at the start of day, set alarm to day function and make all necessary preparation to receive patients.
Secure premises at end of day; ensure the building is totally secured, internal lights off and alarm activated when required.
Ensure emails are checked on a daily basis
Make use of GP Teamnet
2. Management of Appointment Systems
Ensure total familiarity with all appointment systems in effect, including regular and incidental variations.
Book appointments and recalls ensuring sufficient information is recorded to retrieve computerised/paper medical record.
Monitor effectiveness of the system and ensure that action is taken to resolve any problems or effect variations as required.
Monitor patients in waiting room and advise of any delays
Issue and print repeat prescription requests in accordance with practice Repeat Prescribing Protocols.
Enter all New registrations and Temporary Resident patients onto the database
Ensure all workflow tasks are completed in a timely manner
Ensure all scanned documents are linked to appropriate problem header
Operation of telephone system
Receive and make calls as required. Divert calls and take messages as appropriate.
Ensure that the system is operational at the beginning of each day and switched over to night service and the answer phone operational at the end of the day.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Birtley Medical Group
Durham Road
Birtley
Chester Le Street
County Durham
DH3 2QT
Birtley Medical Group are looking for a medical receptionist for 37 hours per week £9.11 per hour, working pattern to be confirmed to compliment our team.
To provide a point of contact for patients and act as a focal point of communication between patients and all members of the Primary Care Team.
The successful candidate will have previous medical receptionist experience, with great verbal communication and organisational skills.
Flexibility is imperative due to the nature of the role
We are a large practice with approx 16,000 patients.
The team consists of:
6 partners, 7 salaried GP, 4 trainees, 4 Advanced nurse practitioner, 3 practice nurses, 4 HCA's, admin team & reception team.
We are a training practice and encourage staff to strive towards continued professional development
Medical Reception
Responsible to Reception Manager
Overall Objective To provide a point of contact for patients and act as a focal point of communication between patients and all members of the Primary Care Team.
Duties & Responsibilities of the Post
1. Reception Duties
Ensure that patients without appointments but who need urgent consultations are seen in a logical and non-disruptive manner and using appropriate care navigation skills
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed.
Advise patients of relevant charges for private services, accept payment and issue receipts for same.
Respond to all queries and requests for assistance from patients and other visitors.
Enter requests for home visits onto the computer, stating time received and including all relevant information and, where necessary, refer to the Doctors.
Ensure that requests for prescriptions are actioned where possible within two working days following practice protocol.
Action requests from practice clinical team members for patient ambulance transportation.
Direct patients to correct Consulting Room.
Ensure reception and waiting areas are kept neat and tidy.
Hand Signed Repeat Prescriptions to patients at their request.
Photocopying
Open and date stamp all post ready for postfiltering
Secure all patient notes, signed prescriptions, filing cabinets and key safe at end of day when required.
Open up premises at the start of day, set alarm to day function and make all necessary preparation to receive patients.
Secure premises at end of day; ensure the building is totally secured, internal lights off and alarm activated when required.
Ensure emails are checked on a daily basis
Make use of GP Teamnet
2. Management of Appointment Systems
Ensure total familiarity with all appointment systems in effect, including regular and incidental variations.
Book appointments and recalls ensuring sufficient information is recorded to retrieve computerised/paper medical record.
Monitor effectiveness of the system and ensure that action is taken to resolve any problems or effect variations as required.
Monitor patients in waiting room and advise of any delays
Issue and print repeat prescription requests in accordance with practice Repeat Prescribing Protocols.
Enter all New registrations and Temporary Resident patients onto the database
Ensure all workflow tasks are completed in a timely manner
Ensure all scanned documents are linked to appropriate problem header
Operation of telephone system
Receive and make calls as required. Divert calls and take messages as appropriate.
Ensure that the system is operational at the beginning of each day and switched over to night service and the answer phone operational at the end of the day.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Birtley Medical Group
Durham Road
Birtley
Chester Le Street
County Durham
DH3 2QT
Job Type
Full Time
Posted
3 days ago
We require a Medical Secretary who isenthusiastic, highly motivated, energetic, committed and exceptionally organised to join our busy secretarial team
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liasing with mulitidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS)
As a Medical Secretary you will be responsible for undertaking a wide range of secretarial and administrative duites in a timely manner, processing referrals and incoming patient data, liaising with external agencies such as secondary cae and community service, utilising the electronic referral service (ERS) and updating the medical record system (system One) as appropiate
Park & Thorntree GP practice is a forward thinking practice operating over two sites, serving a populationof 12,000 patients in the middlesbrough and thorntree area.
We are committed to providing an open, friendly and supportive environment where all staff are comfortable sharing ideas and can expect to be provided with all the tools and support they need to enjoy working and succeed in their role.
Patient Referrals
Park Surgery
Linthorpe Road
Middlesbrough
Cleveland
TS1 3QY