Providing a high-quality service to clients in the management of professional indemnity, D&O and Cyber liability cases. Senior Claims Handlers will typically work on cases with a value of up to £250k and/or more complex cases.

• Manage a varied caseload including developing a knowledge of legal issues in respect of a variety of professions as well as building an understanding of each profession's own rules, procedures and regulatory framework.
• Manage, with support from the Administrator, the set up of new files by reviewing incoming instructions, completing case set-up form, identify relevant issues and passing to Claims Supervisor to allocate with recommendations
• Conduct review of new cases, completing case checklist to identify coverage issues. Assess liability and quantum and establish strategy for the case
• Instruct experts and external counsel where appropriate
• Draft correspondence to brokers/insured's requesting additional information as required
• Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate
• Maintain ongoing contact with the client throughout the process to report on progress and take further instructions
• Play a key role in developing and maintaining client relationships.
• Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties
• Ensure that case management system and hard copy files are updated
• Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information
• Handle confidential information in line with the firms data security protocols

To become a Professional Indemnity Paralegal you will:

• Be of graduate calibre with an excellent academic record
• Have previously worked as a claims paralegal or similar, within the field of professional and financial lines insurance, or in private practice as a paralegal / litigation executive.
• An interest in the area of insurance claims management is essential
• Knowledge of case management systems would be an advantage but training will be provided.
• Client focused with an ability to build strong relationships with clients and third party contacts at all levels
• Able to prioritise own workload effectively under pressure and manage conflicting priorities
• Proactive, with a tenacious approach to identifying issues and solving problems
• Quality and customer service oriented with a concern for accuracy and an eye for detail
• Team oriented
• Able to progress tasks using own initiative, seeking guidance and input from others where appropriate
• Committed with a great work ethic and a desire to commit long term to a career in this field.

As well as a competitive salary, this role is permanent, with a secure and international law firm with a variety of great benefits and fantastic progression opportunities!

I am looking for a Professional Indemnity Paralegal for a role in a forward thinking legal firm in Bristol! This position would suit someone with a claims paralegal background within the field of professional and financial lines insurance, or in private practice as a paralegal / litigation executive.

Launchmetrics is the leading Brand Performance Cloud used by Fashion, Luxury and Beauty (FLB) executives to connect with modern consumers in a constantly changing landscape. With over a decade of industry expertise, Launchmetrics helps more than 1,000 customers create inspiring, impactful and measurable experiences.

Its Brand Performance Cloud provides companies with the tools and intelligence they need to optimize their creative assets, execute robust brand amplification programs and measure their brand performance. The company’s AI-driven and proprietary Media Impact ValueTM gives customers the ability to benchmark their performance against 2,000 competitors worldwide. Launchmetrics' intelligence empowers these companies to grow their businesses and streamline their processes, bringing a sharp focus to profitability, accountability, and efficiency while enabling quick decision-making required for agility.

Founded in New York and with operating headquarters in Paris, Launchmetrics has employees in eight markets worldwide. Launchmetrics has been the trusted brand performance technology to brands worldwide, such as Dior, Fendi, TopShop, Shiseido, NET-A-PORTER, Adidas, and partners like IMG, the Council of Fashion Designers of America, the British Fashion Council, and Camera Nazionale Della Moda Italiana.

ROLE:

The Legal & Compliance Analyst will be part of a growing legal and operations function key to helping scale up Launchmetrics’ global operations. You’ll undertake a varied workload reporting to the Legal Counsel but primarily will help with data privacy issues and provide stewardship on compliance, regulatory and risk matters for the organisation including facilitating commercial contracts. We’re looking for a passionate, pragmatic individual capable of operating across a multidisciplinary role, driving best practices and processes that enable our growth and success.

RESPONSIBILITIES:

• Ensure our ongoing compliance with GDPR and wider data protection regulations in all territories, as well as scoping of future requirements
• Develop, implement, update and enforce day-to-day data and security related privacy policies, standards and procedures.
• Maintain knowledge of applicable data protection laws and accreditation standards.
• Assist on a broad variety of legal topics, including drafting, review, assessment, and editing of a variety of contracts, including service agreements, vendor agreements, NDAs, etc.
• Conduct regulatory and compliance scanning and work with Legal Counsel on subsequent reporting, developing new policies in and practices in light of changing legal requirements and best practices
• Work with the Legal Counsel to ensure upper management is informed of all compliance issues.
• Provide general support to Legal Counsel and assisting with special projects, as needed.

ABOUT YOU

• Master's degree or LLM in business law/data protection, with minimum 6 months experience within a compliance, legal, audit and/or risk function for a SaaS company or in a law firm.
• Understanding of complex global data privacy laws and principles, including the GDPR, ePrivacy, UK and EU member state privacy laws and guidelines, the CCPA etc.
• Ability to undertake large, long-term projects, develop alternative methods to complete them, and implement solutions.
• Detail-oriented approach needed to recommend and implement strategic improvements on a range of data privacy and data protection issues.
• Ability to handle confidential and sensitive information with the appropriate discretion.
• Good interpersonal skills.
• Adaptive and learning abilities.
• Understanding of business issues.
• Fluent in English as well as Italian or Spanish. 
• Certification is a plus.

WHAT CAN WE OFFER?

• A fantastic opportunity to be part -even remotely!- of a fast-paced and rapidly growing team that has revolutionized the industry.
• A chance to work with a passionate, driven, and fun global team.
• Hands-on work after quick ramp up & openness to new solutions and improvements.