A fast-growing business that helps recruitment & search business owners generate leads and increase sales. 

The company is looking at recruiting a Top Performing ‘Appointment Setter.’  

This is a home-based role. Smart casual dress code is required as occasionally you may be on camera. We are an inclusive culture that celebrates a diverse workforce. 

Positive reinforcement is also encouraged to promote a strong employee morale. 

For the last 15 years, we have coached thousands of staffing, recruitment and search firms worldwide on how to win more sales with a proven and predictable client attraction system consistently.

 Now you have the opportunity to be a part of that and help take us to the next level.

Role: APPOINTMENT SETTER

Location: Remote/Home-based

Compensation: Commission only with earning potential up to £28K ($39K) - £40K ($56K) per year. 

This is a perfect role for driven individuals committed to getting the best results for the client. You must have experience in connecting with prospects and guiding them to the right solution for them. The good news is you will be coached continuously and trained in improving the results you get.  The workload will be part-time and is on a self-employed basis.

The role…

Place Outbound Calls

You will receive lists of warm prospects, and you will be responsible for calling these prospects to book a sales meeting for the Sales Advisors. These calls will determine prospective clients' overall interest and eliminate clients who aren't interested. 

Social media messaging

You will be responsible for reaching out to warm prospects via LinkedIn, Facebook and text, with the purpose of qualifying and booking meetings.

Email Clients

You may also use email to contact prospects, to answer any questions, schedule meetings with Sales Advisors, or reschedule meetings as needed.

Keep Accurate Records

When you contact prospective clients and talk to them about the services, you will need to keep accurate records of each conversation. 

Essential Experience 

• Proven experience as an ‘Appointment Setter,’ Sales Representative, Customer service or similar, will be advantageous.
• Computer literate.
• Top-notch interpersonal skills.
• Outstanding listening skills and attention to detail.
• Excellent phone etiquette.
• Comfortable on LinkedIn, Facebook and text messaging.
• Driven with a can-do attitude. 
• Strong command of English, both written and verbal.
• Keen on self-improvement and is coachable.

Closes on 2^nd March 2021

Do you have strong experience of Java Web and Angular development?   Would you like to play a key role in serving your community through the development of exciting new technology that will support our police officers and staff to deliver an outstanding policing service?    

If so, Northumbria Police is looking for an enthusiastic and motivated Lead Developer to guide and support a small team of fellow Java Developers in the delivery of an exciting new programme of technical change. 

In this role, you would have the opportunity to provide guidance and advice to your fellow team members with regard to their development approach, design and planning.   You will also be able to demonstrate your excellent problem solving skills whilst still contributing to the development of innovative and dynamic solutions using an agile delivery methodology. 

• A degree, HND or equivalent qualification, and/or have significant relevant experience

• Strong experience in RESTful Web Services, MVC frameworks, Apache Tomcat, Javascript, HTML and CSS for user interface development, XML and JSON for data exchange and Oracle Databases;

•  Solid technical skills and experience in the full Software Development Lifecycle

• Extensive commercial experience in Java development language

• Demonstrable experience of using Java Spring Framework and Angular 2 and above to deliver enterprise level system functionality

• Commercial experience of Hibernate/JPA for database access and the JQuery Javascript library for user interface development would be beneficial

• Experience as a senior developer with capability to offer consultancy and advice in development approaches and strategies

• Strong estimating and planning capabilities

• Experience in Agile delivery methodology

• Excellent communication and team working skills

• Ideally will have at least 1.5 years experience in an outbound calling role. 
• Be well spoken, articulate, and able to converse with senior decision makers.
• Be commercially aware with good negotiation skills.
• Be self driven to succeed and learn. 
• Be computer literate with good keyboard skills.
• Be comfortable with an ongoing learning and personal development schedule. 
• Live within easy commuting distance of RG6.

Job title:

Job Description:

What you’ll be doing:

These are a mixture of research, management and administrative tasks and include:-

• Driving forward the creation of candidate surveys ensuring that the question creation and methodology will lead to qualitative output that can be used to make recommendations
• Report the monthly KPI for Candidate Satisfaction ensuring accuracy
• Assist in developing survey methodology so that a CSAT NPS score can be set as a benchmark for future improvements to the candidate journey and experience
• Take day to day responsibility for the Voice of the Candidate Platform ensuring that reports are generated in a timely way, and that users access the right level of data from personalised dashboards
• Carry out open source research as required using recognised search methodologies
• Prepare high quality presentations using Powerpoint and Excel
• Support the Mystery Shop process – managing a cohort of candidates; running Focus Groups; accessing DRS candidate records; talking to candidates in a one to one environment; complying with all consent and GDPR requirements
• Design, format and distribute the quarterly research newsletter and administer the Research Library

What we’re looking for:

• Excellent IT skill level, particularly MS Office (PowerPoint, Word, Excel)
• Knowledge of survey methodologies
• Innovative and curious
• Good communication skills
• Will need to be able to operate the Defence Recruiting System (training provided)
• Well organised
• Administrative experience
• Passion for customer service
• Team player
• Have full SC clearance or is willing to be cleared
• Familiarity with the British Army and Army Careers (Desirable)
• Experience of recruitment (Desirable)

About Capita RPP

At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

What’s in it for you?

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Home based with occasional travel to the office

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Please contact seona.treadaway@capita.com or lisa.scott2@capita.com for further information

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location:

,

Time Type:

Contract Type:

Customer Success  Manager
Smarsh is seeking a Customer Success Manager to be part of the growing Smarsh Customer Success Team.  In this role you will be responsible for the health, satisfaction, and adoption of Smarsh Services to our customers. Through partnership and collaboration, you will assist them in achieving their business goals and finding the most value with their investment in Smarsh products. 

As their needs evolve, you will introduce them to new Smarsh solutions and communicate their requirements throughout the Smarsh organization. You are the customer’s trusted partner, with the goal of driving our customer’s success and establishing loyal relationships with Smarsh.

 This position is located at our Corporate Headquarters in Portland, Oregon.
Primary Responsibilities:

• Deliver high level of responsiveness to assigned Mid-Market tier accounts
• Work with clients via Retention Cases, prevent and manage churn
• Tracks activity in SalesForce.com, and accurately logs outcomes of customer discussions
• Maintains monthly meetings for assigned accounts
• Prepares and hosts Business Reviews for top assigned accounts
• Consistently meet or exceeds target customer activity metrics and SLOs
• Manage assigned client contracts, invoices, billing, SLA reporting requirements
• Process contract changes including add-on services, downgrades, cancellations
• Create accurate quotes and obtain purchase orders for Smarsh services (exports, imports, 1x training fees)
• Identify additional add on services to grow account, partner with sales for new opportunities identified    
• Effectively manage and drive closure of renewal business
• Identify At Risk Clients and determine needed remediation path
• Take ownership for resolving customer issues; Partner with other internal teams to ensure client’s needs and resolution with escalated issues are being met.
• Drive client adoption of Smarsh products and services via leading trainings or recommending for Professional Services custom trainings
• Work as part of a collaborative team and provide feedback for improvement to internal stakeholders

Requirements:

• Ability to develop and report on project plans
• Ability to influence and persuade senior level executives
• Detail oriented
• Proficiency at juggling multiple tasks
• Ability to quickly understand questions and problem solve
• Proven results in expanding customer lifetime value, health and satisfaction
• Ability to deliver presentations to Sr leaders &/or technical audiences
• Intermediate MS Office Suite knowledge (PPT) 3+ years experience with customer service, customer success or inside sales preferably for the financial industry or similar highly regulated industry
• BA/BS degree or 3+ years experience in customer success in lieu of a degree

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence? Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more). 

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers. 

This is a start up business, we are looking for a candidate to call a variety of business for lead generation purposes and information gathering.

We are looking for a confident candidate who is happy with cold calling, fac finding and information gathering

A competitive rate and great working environment

Our client is looking for Customer Service Administrator

Home Based Baby Event Organisers required in ALL areas of the UK.

Part time/Full time Available (set your own hours!)

Organise our Nearly New BABY Sales. Work from home. Join our 100+ team. Trusted company!

Work hours that fit around your family commitments; part-time, full-time, daytime or evenings the choice is yours!

ABOUT CHEEKI MONKEYS

Established in 2014, Cheeki Monkeys has become the largest, most widespread and well-known organiser of Nearly New Baby Sales in the UK with 2,000+ Events, 60K+ Stallholders and 300K+ Event visitors.

Our Nearly New Baby Sales are community events for the whole family, where mums & dads can buy or sell quality, gently used babies' and children’s toys, clothes and equipment. Family orientated crafters and businesses also have a chance to promote their services/products to their target audience. These events are becoming increasingly popular, regularly attracting hundreds of visitors!

WHY JOIN US (Event Organiser Benefits)

• 100+ team... connect with our friendly bunch of Monkeys
• Reputable company
• Set your own hours
• Eliminate child care costs
• Work from the comfort of your home
• Achieve the perfect work/life balance
• No experience required
• Proven methods > profit from our insider trade secrets
• Have FUN whilst you work
• Appealing career in high demand!

JOB DESCRIPTION (Event Organiser)

Cheeki Monkeys are recruiting event organisers for a varied role within our already successful team.

As a Cheeki Monkeys event organiser, your tasks will involve:

• Sourcing venues to hold our events
• Uploading upcoming event dates to free event listing websites and parent forums
• Promoting our Nearly New Baby Sales via Social Media platforms
• Building relationships with family orientated business
• Overseeing event days; venue setup/directing stallholders to their allocated pitches etc.

Most of your work will involve marketing your events online (using Facebook etc.). This role is suitable for people of all ages and backgrounds, NO EXPERIENCE IS REQUIRED as Cheeki Monkeys will provide you with all of the knowledge that you require to be a successful event organiser within our organisation. Our mentoring techniques are valued highly by our existing team of event organisers.

Working with Cheeki Monkeys is like being part of a supportive family, our team are a friendly bunch and welcome new event organisers with open arms. The ongoing support that you will receive from Cheeki Monkeys and our current event organisers is unrivalled.

REQUIREMENTS

• Basic computer skills and access to the internet
• Access to Microsoft Office to be able to open documents in MS Word & Excel
• An interest in planning and coordinating community events
• You should be an individual who enjoys being part of a team
• You should be a people person, willing to make new friends
• You should have the ability to create relationships with people from all walks of life
• You should possess a good command of both verbal and written English

Being helpful, friendly and welcoming are the most essential attributes required to succeed as an event organiser.

CATCH THE MOOD OF THE MOMENT

These types of events are becoming an ever-increasing popular place for parents to trade their pre-loved goods. The number of Nearly New BABY Sales in the UK is growing at a rapid rate... take action now and grab your slice of this upward trend.

For more detailed information, act now before your area gets snapped up... once it’s gone, it’s gone and they are going FAST!

Click APPLY to view further details...

View more info and check out some feedback from our event organisers:

https://www.cheekimonkeys.co.uk/home-based-events-organisers

Follow/like us on Facebook 39K likes: https://www.facebook.com/cheekimonkeys