Position Title:
Administrative Management Assistant (Program Manager), based at the U.S. Consulate General, Edinburgh
Reference:
Edinburgh-2021-008
Opening Date:
February 05, 2021
Closing Date:
February 15, 2021
Work Hours:
Full-time, 40 hours/week
Salary:
£49,721 gross starting salary per annum, (consisting of: basic salary £45,898 and bonus £3,823)
Benefits:
- Merit Based Compensation
- Pension Scheme
- BUPA Membership
- Employee Assistance Program
- Season Ticket Loan
- Generous Annual Leave & Sick Leave
- Paid Public Holidays (U.K. & U.S.)
The U.S. Consulate General, Edinburgh, is in search of a Program Manager, with exceptional communication and organization skills, who will be required to develop and execute public diplomacy, political, economic and commercial reporting and engagement programs.
Your main responsibilities will include:
- staying current on local political, economic, and commercial affairs and reporting and advising thereon to the Principal Officer in Edinburgh as well as officials at Embassy London and in Washington DC
- implementing post's public affairs programs, including public diplomacy projects and media relations
- conceiving and organizing special activities and projects in support of post's political, economic, and commercial priorities.
Interested? Join us!
QUALIFICATIONS REQUIRED
Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.
EDUCATION:
Undergraduate degree in any of the following subjects: Government, International Relations, Public Policy, Scottish Studies, Journalism, Communications, Public Relations or Political Science and Economics.
EXPERIENCE:
Prior professional work experience in private or public sector organizations, in government, the military, media, non-governmental organizations, public administration, or strategic communications.
LANGUAGE:
Fluent English, both written and spoken is required.
JOB KNOWLEDGE:
Strong knowledge of Scottish and UK cultural, social, commercial and political culture and structures.
SKILLS AND ABILITIES:
Position interacts with a wide variety of people of all backgrounds therefore strong interpersonal and communication skills are a must, with the ability to exercise tact and diplomacy when dealing with the general public and key contacts. Strong verbal and written communication skills. Excellent analytical skills. Ability to develop and maintain external contacts, ability to think and work independently as part of a small team. Excellent organizational skills, with the ability to handle multiple tasks and demands simultaneously. Attention to detail and accuracy is critical. Competent user of all Microsoft Office products.

Entry Level Information Technology Consultant

Are you passionate about technology? Want to get the best start to your digital career?

Get fast-tracked into a ground-breaking career as an IT Consultant working with innovative organisations like TalkTalk, Google, Santander, Amazon partners and the government clients. You'll build in-demand skills specialising in one of the following advanced, cutting-edge technologies such as Software Development, DevOps, Robotic Process Automation, Cloud Native or Pega. Every day you'll use specialised technology to power organisations into the future.

QA's application process is different - no CV's, covering letters or awkward assessment centres. We're interested in what motivates you, what you are passionate about and how you handle certain situations. Watch the video to learn more.

Although this role is advertised with a specific location you would need to be geographically flexible and willing to relocate anywhere in the UK.

What's in store

• Training from seriously clever mentors Software solutions power organisations. The software you'll specialise in is high in demand but low in supply. You'll gain it with training at our 12-week consulting academy in Manchester's technology hub. You'll also develop your business expertise so you can be a successful consultant.

• Your career in digital consulting After your training, you'll work with one of our customers on their site - anywhere in the country.

• Push yourself and your career further Learning with QA doesn't stop after 12 weeks. We encourage you to continually learn and challenge yourself technically - so you can fulfil your potential.

What's the job like

• As an IT consultant at QA, you'll empower our customers to develop and support their solutions - so they can be self-sufficient adopters of the latest technologies.

• You'll bring your technical expertise to the customer, wherever they are. You'll help them to develop and maintain cutting-edge solutions, so they remain competitive.

• Perfect your consulting skills to a high standard and professional level, ready to work with our prestigious customers.

The perks

• Our training is currently virtual but when we are able to reopen our Academy you will be offered free accommodation or a monthly bursary to help you relocate to Manchester's technology hub - MediaCityUK for any remaining training Industry-recognised certifications to boost your employability and promotability (if certifications apply to your specialism)

• Competitive salary of £23,500 post-training (if you're based in London this will increase to £26,500)

• Contributory pension scheme

• Regular social events (like technical talks and hackathons)

• Continued support to help you fulfil your potential - you'll keep advancing your technical skills throughout your career with QA

What we need from you

• A genuine passion for technology

• Enthusiasm and willingness to learn tonnes of new skills and new technologies

• Excited at the prospect of living and working somewhere new - part of the job is working wherever the customer is.

• A go-getter with a can-do attitude

• You should be eligible to be able to apply for UK Security Clearance

Apply now

Supercharge your digital career. Click the link and apply now.

QA values and diversity

We're an equal opportunity employer. We are opposed to discrimination on any grounds. It's QA policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

Are you looking for a rewarding contract where you will be able to use your skills to make more of a difference than ever before?

We are looking to recruit Test Operators for our new COVID-19 Testing centre.

Some of your responsibilities will be:

• To enable the testing process to be seamless, ensure that the test subjects experience is pleasant and managed in a professional way
• Reporting into the Testing Supervisor the Test Operative is accountable for to administer a throat and nasal swab test to individuals that visit a test site . Two testers alternate for each subject. One does test, other holds a bag that test get put in after.
• Participates in new site activation to ensure site is ready for day 1
• Ensures that site is ready for operations at the beginning of each day
• Undertake training on how to administer the throat and nasal swab test
• Undertake training on hand washing and ensure personal hygiene is maintained to a high level
• Undertake training on Personal Protective Equipment (PPE) requirements and ensure PPE is worn and changed
• Communicate with individuals that visit the site to be tested, ensuring they understand the process
• Support and reassure the individuals throughout the testing process.
• Administer the throat and nasal swab test to NHS standards
• Package up the swabs ready to send to laboratories for processing
• Support with testing administration (recording Test Operative administrating test, test time etc.)
• At the beginning of each day confirm booth inventory /supplies to Testing Supervisor.
• Liaise with equipment and resources to ensure sufficient PPE and supplies are ordered
• Dispose of bio-hazard containers appropriately.
•  To ensure that social distancing is undertaken
• Be vigilant at all times when on site
• All services and personnel to act in accordance with all applicable laws and regulatory requirements, unless derogation has been explicitly given.
• Perform all the following services in line with Good Industry Practice, unless specific service standards are prescribed. 
• Escalate immediately if it becomes apparent that the site is not or is likely to become non-compliant with any law relating to the environment and sustainability or health and safety and will take all reasonable steps to becoming compliant. This excludes regulations that have been explicitly referred to in derogation.

 YOU can play a crucial role in maximising our capacity as a country to fight this outbreak both on a national and local level.

In exchange for your time, support and expertise Mitie will be rewarding those successful with the real living wage.

Person Specification.

• Experience working with members of the public/subjects.
• Good interpersonal skills and caring nature.
• Must be able to physically stand for several hours with good mobility (for reaching into vehicles).
• Good communication and empathy skills.
• Good written and spoken English.
• To be physically able to be on your feet for the length of shift.

In addition, applicants must consider the following: 

• Full Personal Protective Equipment will be supplied in line with NHS standards.
• Ability to physically stand for several hours
• Willingness to work outside (weather protection will be provided)
• Full training will be provided
• Hours of work to cover a working pattern over 7 days a week with rest breaks. 
• Staff facilities including refreshments provided.
• First Aid Support and facilities onsite

As we work with a wide variety of people, including individuals who may be more vulnerable than you, we take the health and well-being of our clients and staff very seriously and sincerely, with this in mind applicants must be in general good health and not classified as in any of the COVID High risk groups therefore:

• Must not have a long-term condition.
• Must not be pregnant.
• Must not have a weakened immune system through medical conditions or therapy.

It’s the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

For all internal applicants, please note Terms and Conditions are non-transferable

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

Are you looking for a rewarding contract where you will be able to use your skills to make more of a difference than ever before?

We are looking to recruit Test Operators for our new COVID-19 Testing centre.

Some of your responsibilities will be:

• To enable the testing process to be seamless, ensure that the test subjects experience is pleasant and managed in a professional way
• Reporting into the Testing Supervisor the Test Operative is accountable for to administer a throat and nasal swab test to individuals that visit a test site . Two testers alternate for each subject. One does test, other holds a bag that test get put in after.
• Participates in new site activation to ensure site is ready for day 1
• Ensures that site is ready for operations at the beginning of each day
• Undertake training on how to administer the throat and nasal swab test
• Undertake training on hand washing and ensure personal hygiene is maintained to a high level
• Undertake training on Personal Protective Equipment (PPE) requirements and ensure PPE is worn and changed
• Communicate with individuals that visit the site to be tested, ensuring they understand the process
• Support and reassure the individuals throughout the testing process.
• Administer the throat and nasal swab test to NHS standards
• Package up the swabs ready to send to laboratories for processing
• Support with testing administration (recording Test Operative administrating test, test time etc.)
• At the beginning of each day confirm booth inventory /supplies to Testing Supervisor.
• Liaise with equipment and resources to ensure sufficient PPE and supplies are ordered
• Dispose of bio-hazard containers appropriately.
•  To ensure that social distancing is undertaken
• Be vigilant at all times when on site
• All services and personnel to act in accordance with all applicable laws and regulatory requirements, unless derogation has been explicitly given.
• Perform all the following services in line with Good Industry Practice, unless specific service standards are prescribed. 
• Escalate immediately if it becomes apparent that the site is not or is likely to become non-compliant with any law relating to the environment and sustainability or health and safety and will take all reasonable steps to becoming compliant. This excludes regulations that have been explicitly referred to in derogation.

 YOU can play a crucial role in maximising our capacity as a country to fight this outbreak both on a national and local level.

In exchange for your time, support and expertise Mitie will be rewarding those successful with the real living wage.

Person Specification.

• Experience working with members of the public/subjects.
• Good interpersonal skills and caring nature.
• Must be able to physically stand for several hours with good mobility (for reaching into vehicles).
• Good communication and empathy skills.
• Good written and spoken English.
• To be physically able to be on your feet for the length of shift.

In addition, applicants must consider the following: 

• Full Personal Protective Equipment will be supplied in line with NHS standards.
• Ability to physically stand for several hours
• Willingness to work outside (weather protection will be provided)
• Full training will be provided
• Hours of work to cover a working pattern over 7 days a week with rest breaks. 
• Staff facilities including refreshments provided.
• First Aid Support and facilities onsite

As we work with a wide variety of people, including individuals who may be more vulnerable than you, we take the health and well-being of our clients and staff very seriously and sincerely, with this in mind applicants must be in general good health and not classified as in any of the COVID High risk groups therefore:

• Must not have a long-term condition.
• Must not be pregnant.
• Must not have a weakened immune system through medical conditions or therapy.

It’s the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

For all internal applicants, please note Terms and Conditions are non-transferable

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

Are you looking for a rewarding contract where you will be able to use your skills to make more of a difference than ever before?

We are looking to recruit Site Supervisors for our new COVID Test Site.

Some of your responsibilities will:

• Enable the testing process to be seamless, ensure that the test subjects experience is pleasant and managed in a professional way.
• Ensure test subjects are booked in appropriately and directed to either the assisted test or self-administered routes.
• Be accountable for the overall running of the site’s infrastructure and facilities including site setup.
• Be accountable for assigning subjects to kits and lanes.
• Deputise in Estate Managers absence, having complete responsibility for full site activity and personnel.
•  Participates in new site activation to ensure site is ready for day one.·      
• Ensures that site is ready for operations at the beginning of each day.
• Work with Team leads, to manage all Mitie and third-party staff on site, including people related matters, absence, rosters, manning, leave.
• Work with the Equipment Supervisor and team colleagues to ensure that infrastructure on site is suitable and where necessary escalate to remediate issues.
•   Ensures site is ready for close down at the end of each day.
•   Monitor infrastructure & report to site provider / service provider / supply & equipment.
•   Identify security needs with Test Centre Supervisor
•  Ensure that traffic congestion is reduced.
• Ensure that vehicles are parked appropriately.
• All security front line duties are maintained.
• Dealing with external stakeholders on day to day matters, escalating as appropriate.
• Manage the flow of subject vehicles into the booth lanes.
• Review test log sheets and works closely with traffic management staff.
• Works closely with testers to send subjects to Tester only when Tester is ready.
•  Resolve in-operation issues raised by Test Supervisor (non-clinical)
•  Direct vehicles into the appropriate areas to park safely to enable to individuals to undertake the test.
•  To ensure that social distancing is undertaken.
• Be vigilant always when on site.
•  General Site FM Management - General Standards.
•  All services and personnel to act in accordance with all applicable laws and regulatory requirements, unless derogation has been explicitly given.
•  Perform all the following services in line with Good Industry Practice, unless specific service standards are prescribed. 
•  Escalate immediately if it becomes apparent that the site is not or is likely to become non-compliant with any law relating to the environment and sustainability or health and safety and will take all reasonable steps to becoming compliant. This excludes regulations that have been explicitly referred to in derogation.

 YOU can play a crucial role in maximising our capacity as a country to fight this outbreak both on a national and local level.

In exchange for your time, support and expertise Mitie will be rewarding those successful with the real living wage.

• You will need to be a team player with an enthusiastic attitude.
• Team Management Experience Essential
• To work as part of a team.
• Flexible Approach to work to suit the business needs.
• Excellent customer service skills.
• Ability to go above and beyond. 
• Being able to remain calm under pressure.

In addition, applicants must consider the following: 

• Full Personal Protective Equipment will be supplied in line with NHS standards.
• Ability to physically stand for several hours
• Willingness to work outside (weather protection will be provided)
• Full training will be provided
• Hours of work to cover a working pattern over 7 days a week with rest breaks. 
• Staff facilities including refreshments provided.
• First Aid Support and facilities onsite

As we work with a wide variety of people, including individuals who may be more vulnerable than you, we take the health and well-being of our clients and staff very seriously and sincerely, with this in mind applicants must be in general good health and not classified as in any of the COVID High risk groups therefore:

• Must not have a long-term condition.
• Must not be pregnant.
• Must not have a weakened immune system through medical conditions or therapy.

It’s the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

For all internal applicants, please note Terms and Conditions are non-transferable

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

Are you looking for a rewarding contract where you will be able to use your skills to make more of a difference than ever before?

We are looking to recruit Site Manager for our new COVID-19 Test site.

Some of your responsibilities will:

• Enable the testing process to be seamless, ensure that the test subjects experience is pleasant and managed in a professional way.
• Ensure test subjects are booked in appropriately and directed to either the assisted test or self-administered routes.
• Be accountable for the overall running of the site’s infrastructure and facilities including site setup.
• Be accountable for assigning subjects to kits and lanes.
• Deputise in Estate Managers absence, having complete responsibility for full site activity and personnel.
•  Participates in new site activation to ensure site is ready for day one.·      
• Ensures that site is ready for operations at the beginning of each day.
• Work with Team leads, to manage all Mitie and third-party staff on site, including people related matters, absence, rosters, manning, leave.
• Work with the Equipment Supervisor and team colleagues to ensure that infrastructure on site is suitable and where necessary escalate to remediate issues.
•   Ensures site is ready for close down at the end of each day.
•   Monitor infrastructure & report to site provider / service provider / supply & equipment.
•   Identify security needs with Test Centre Supervisor
•  Ensure that traffic congestion is reduced.
• Ensure that vehicles are parked appropriately.
• All security front line duties are maintained.
• Dealing with external stakeholders on day to day matters, escalating as appropriate.
• Manage the flow of subject vehicles into the booth lanes.
• Review test log sheets and works closely with traffic management staff.
• Works closely with testers to send subjects to Tester only when Tester is ready.
•  Resolve in-operation issues raised by Test Supervisor (non-clinical)
•  Direct vehicles into the appropriate areas to park safely to enable to individuals to undertake the test.
•  To ensure that social distancing is undertaken.
• Be vigilant always when on site.
•  General Site FM Management - General Standards.
•  All services and personnel to act in accordance with all applicable laws and regulatory requirements, unless derogation has been explicitly given.
•  Perform all the following services in line with Good Industry Practice, unless specific service standards are prescribed. 
•  Escalate immediately if it becomes apparent that the site is not or is likely to become non-compliant with any law relating to the environment and sustainability or health and safety and will take all reasonable steps to becoming compliant. This excludes regulations that have been explicitly referred to in derogation.

 YOU can play a crucial role in maximising our capacity as a country to fight this outbreak both on a national and local level.

In exchange for your time, support and expertise Mitie will be rewarding those successful with the real living wage.

• You will need to be a team player with an enthusiastic attitude.
• To work as part of a team.
• Flexible Approach to work to suit the business needs.
• Excellent customer service skills.
• Ability to go above and beyond. 
• Being able to remain calm under pressure.
• Team Leadership Experience essential
• Site Manager/Leader experience essential

In addition, applicants must consider the following: 

• Full Personal Protective Equipment will be supplied in line with NHS standards.
• Ability to physically stand for several hours
• Willingness to work outside (weather protection will be provided)
• Full training will be provided
• Hours of work to cover a working pattern over 7 days a week with rest breaks. 
• Staff facilities including refreshments provided.
• First Aid Support and facilities onsite

As we work with a wide variety of people, including individuals who may be more vulnerable than you, we take the health and well-being of our clients and staff very seriously and sincerely, with this in mind applicants must be in general good health and not classified as in any of the COVID High risk groups therefore:

• Must not have a long-term condition.
• Must not be pregnant.
• Must not have a weakened immune system through medical conditions or therapy.

It’s the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

For all internal applicants, please note Terms and Conditions are non-transferable

Due to the nature of the site Mitie will carry out a Basic Criminal Record Check on the successful candidate(s).

Due to the nature of the site Mitie will carry out a Basic Criminal Record Check on the successful candidate(s).

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

Are you looking for a rewarding contract where you will be able to use your skills to make more of a difference than ever before?

We are looking to recruit Test Operators for our new COVID-19 Testing centre.

Some of your responsibilities will be:

• To enable the testing process to be seamless, ensure that the test subjects experience is pleasant and managed in a professional way
• Reporting into the Testing Supervisor the Test Operative is accountable for to administer a throat and nasal swab test to individuals that visit a test site . Two testers alternate for each subject. One does test, other holds a bag that test get put in after.
• Participates in new site activation to ensure site is ready for day 1
• Ensures that site is ready for operations at the beginning of each day
• Undertake training on how to administer the throat and nasal swab test
• Undertake training on hand washing and ensure personal hygiene is maintained to a high level
• Undertake training on Personal Protective Equipment (PPE) requirements and ensure PPE is worn and changed
• Communicate with individuals that visit the site to be tested, ensuring they understand the process
• Support and reassure the individuals throughout the testing process.
• Administer the throat and nasal swab test to NHS standards
• Package up the swabs ready to send to laboratories for processing
• Support with testing administration (recording Test Operative administrating test, test time etc.)
• At the beginning of each day confirm booth inventory /supplies to Testing Supervisor.
• Liaise with equipment and resources to ensure sufficient PPE and supplies are ordered
• Dispose of bio-hazard containers appropriately.
•  To ensure that social distancing is undertaken
• Be vigilant at all times when on site
• All services and personnel to act in accordance with all applicable laws and regulatory requirements, unless derogation has been explicitly given.
• Perform all the following services in line with Good Industry Practice, unless specific service standards are prescribed. 
• Escalate immediately if it becomes apparent that the site is not or is likely to become non-compliant with any law relating to the environment and sustainability or health and safety and will take all reasonable steps to becoming compliant. This excludes regulations that have been explicitly referred to in derogation.

 YOU can play a crucial role in maximising our capacity as a country to fight this outbreak both on a national and local level.

In exchange for your time, support and expertise Mitie will be rewarding those successful with the real living wage.

Person Specification.

• Experience working with members of the public/subjects.
• Good interpersonal skills and caring nature.
• Must be able to physically stand for several hours with good mobility (for reaching into vehicles).
• Good communication and empathy skills.
• Good written and spoken English.
• To be physically able to be on your feet for the length of shift.

In addition, applicants must consider the following: 

• Full Personal Protective Equipment will be supplied in line with NHS standards.
• Ability to physically stand for several hours
• Willingness to work outside (weather protection will be provided)
• Full training will be provided
• Hours of work to cover a working pattern over 7 days a week with rest breaks. 
• Staff facilities including refreshments provided.
• First Aid Support and facilities onsite

As we work with a wide variety of people, including individuals who may be more vulnerable than you, we take the health and well-being of our clients and staff very seriously and sincerely, with this in mind applicants must be in general good health and not classified as in any of the COVID High risk groups therefore:

• Must not have a long-term condition.
• Must not be pregnant.
• Must not have a weakened immune system through medical conditions or therapy.

It’s the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

For all internal applicants, please note Terms and Conditions are non-transferable

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

Are you looking for a rewarding contract where you will be able to use your skills to make more of a difference than ever before?

We are looking to recruit Site Supervisors for our new COVID Test Site.

Some of your responsibilities will:

• Enable the testing process to be seamless, ensure that the test subjects experience is pleasant and managed in a professional way.
• Ensure test subjects are booked in appropriately and directed to either the assisted test or self-administered routes.
• Be accountable for the overall running of the site’s infrastructure and facilities including site setup.
• Be accountable for assigning subjects to kits and lanes.
• Deputise in Estate Managers absence, having complete responsibility for full site activity and personnel.
•  Participates in new site activation to ensure site is ready for day one.·      
• Ensures that site is ready for operations at the beginning of each day.
• Work with Team leads, to manage all Mitie and third-party staff on site, including people related matters, absence, rosters, manning, leave.
• Work with the Equipment Supervisor and team colleagues to ensure that infrastructure on site is suitable and where necessary escalate to remediate issues.
•   Ensures site is ready for close down at the end of each day.
•   Monitor infrastructure & report to site provider / service provider / supply & equipment.
•   Identify security needs with Test Centre Supervisor
•  Ensure that traffic congestion is reduced.
• Ensure that vehicles are parked appropriately.
• All security front line duties are maintained.
• Dealing with external stakeholders on day to day matters, escalating as appropriate.
• Manage the flow of subject vehicles into the booth lanes.
• Review test log sheets and works closely with traffic management staff.
• Works closely with testers to send subjects to Tester only when Tester is ready.
•  Resolve in-operation issues raised by Test Supervisor (non-clinical)
•  Direct vehicles into the appropriate areas to park safely to enable to individuals to undertake the test.
•  To ensure that social distancing is undertaken.
• Be vigilant always when on site.
•  General Site FM Management - General Standards.
•  All services and personnel to act in accordance with all applicable laws and regulatory requirements, unless derogation has been explicitly given.
•  Perform all the following services in line with Good Industry Practice, unless specific service standards are prescribed. 
•  Escalate immediately if it becomes apparent that the site is not or is likely to become non-compliant with any law relating to the environment and sustainability or health and safety and will take all reasonable steps to becoming compliant. This excludes regulations that have been explicitly referred to in derogation.

 YOU can play a crucial role in maximising our capacity as a country to fight this outbreak both on a national and local level.

In exchange for your time, support and expertise Mitie will be rewarding those successful with the real living wage.

• You will need to be a team player with an enthusiastic attitude.
• Team Management Experience Essential
• To work as part of a team.
• Flexible Approach to work to suit the business needs.
• Excellent customer service skills.
• Ability to go above and beyond. 
• Being able to remain calm under pressure.

In addition, applicants must consider the following: 

• Full Personal Protective Equipment will be supplied in line with NHS standards.
• Ability to physically stand for several hours
• Willingness to work outside (weather protection will be provided)
• Full training will be provided
• Hours of work to cover a working pattern over 7 days a week with rest breaks. 
• Staff facilities including refreshments provided.
• First Aid Support and facilities onsite

As we work with a wide variety of people, including individuals who may be more vulnerable than you, we take the health and well-being of our clients and staff very seriously and sincerely, with this in mind applicants must be in general good health and not classified as in any of the COVID High risk groups therefore:

• Must not have a long-term condition.
• Must not be pregnant.
• Must not have a weakened immune system through medical conditions or therapy.

It’s the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

For all internal applicants, please note Terms and Conditions are non-transferable