We have a fantastic opportunity for an experienced Customer Service professional to join our Commercial Enablement team, primarily supporting our Accountancy / Business Services customers.
The purpose of the role is to connect customers to the right individual or department within IRIS. The role will coordinate the Commercial Account Management team email box interacting with customers to smoothly get resolution to their query or question. This will leave the Field Account Management team to successfully achieve, manage and process the sales.
What will you be doing?
As a Customer Experience Specialist your responsibilities will be as follows:
What skills and experience do you need to have?
We're looking for someone with the following skills and experience:
Who are we?
IRIS Software Group is one of the UK’s largest privately held software companies. Acquired by HG Capital in 2018, its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time.
IRIS takes the pain out of processes and let professionals working in businesses and schools focus on the work they love. Its software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms helps comply with regulations, drive productivity and better engage with key stakeholders. Through simplifying, automating and providing insights on everyday mission-critical tasks for organisations of all shapes and sizes, IRIS ensures customers can look forward with certainty and confidence.
IRIS has over 120,000 UK and international customers with 80% having a tenure of five or more years. IRIS is the largest third-party online filer with the UK Government. Ninety-one of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms use IRIS software. Circa 20% of the UK’s workforce is paid by IRIS payroll offerings. More than 850,000 UK employees are managed by IRIS HR solutions. Over 11,000 UK schools and academies use IRIS, with four million parents and guardians using IRIS apps to connect with their children’s school; 300 million messages are delivered between schools and parents each year, and over £15 million transactional payments are processed every month. IRIS is placed in the Grant Thornton Sunday Times Top Track 250 and the Megabuyte50.
IRIS is backed by Hg, Europe’s leading software investor and is committed to helping build IRIS as an ambitious business. It’s support includes a dedicated operations innovation team which provides practical support to management teams to help them realise their growth ambitions.
To see how IRIS helps organisations get things right first time, every time, visit www.iris.co.uk or follow IRIS Software Group on LinkedIn, Twitter and Instagram.
Why you should apply...
At IRIS, we believe in creating a culture of engagement and reward to develop employee potential and offer long-term career success. To help with that, we offer the following:
We are actively recruiting for Data Entry Administrator's to join our Marketing team. The ideal candidate will be a professional individual with a keen willingness to learn and who is looking for a career within a growing organisation.
Westminster Forum Projects is a market leader in organising senior-level seminars on public policy in media, telecoms, education, nutrition, health, energy, transport, the environment and many other areas. We enjoy considerable support from within Parliament and government, in industry and amongst interest groups.
Responsibilities to Include –
Skills Required –
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Job Title: Secretary/Personal Assistant
Location: London
Salary: Competitive
Details:
Top tier niche immigration London law firm is looking for an experienced Secretary/PA to assist them in the successful immigration department.
Key Responsibilities
Knowledge and Skills
The Chief Architect works with clients to develop pragmatic but effective information technology roadmaps that will help them achieve their strategic aims.
They will strengthen the position of MASS as a trusted ‘Customer Friend’ by advising and guiding ‘intelligent customers’ to accelerate and enable their technology initiatives.
Key Responsibilities:
Develop technical aspects of a customer’s strategy that align with business goals
Develop trustful relationships at CxO level that make it possible for you to advise and influence them and bring intelligence back in house
Define standards, policy, processes and best practice in collaboration with other architecture teams and design authorities; communicate effectively to share and advocate this knowledge
Provide architectural direction to Engineering and Project Management teams
Work collaboratively with technology architects to ensure that security is properly embedded in their respective domains
Research new vendors, technologies and solutions to validate capabilities and ensure appropriate levels of assurance
Knowledge/Skills/Experience:
The successful candidate will have experience:
Knowledge and skills are likely to include:
Applicants must be eligible to work and live in the UK and will be required to undergo and maintain appropriate UK government security clearance.
This role requires weekly travel to the Bristol site.
MASS are an equal opportunities employer.
The Director, Market Development will be responsible for sales deliverables within Continental Europe. This position will lead go-to-market efforts to drive market adoption for HeartFlow’s products in Benelux and the Nordic Countries. This will include conducting stakeholder analyses, constructing sales and market development strategies tailored to each submarket in the region, developing deep relationships with key customers, and selling and promoting the HeartFlow Analysis by developing new accounts and expanding usage in current accounts. This position reports to the Chief Commercial Officer and can be located on one of the following countries: UK, The Netherlands, Belgium, Italy, Germany, Denmark, Norway, Sweden, Spain, Switzerland or Austria.
Job Responsibilities:
Go To Market Strategy: Collaborate with Marketing, Commercial Operations, Market access, Clinical team, and the Chief Commercial Officer to develop detailed plans for market-entry and penetration in Benelux and the Nordic Countries.
Stakeholder Engagement: Develop extremely deep relationships with key customers throughout the region includingInterventional Cardiologists, Cardiologists, Radiologists, and other key clinical stakeholders (and other key decision makers including gov’t officials)
Reimbursement Execution: Work with internal and external reimbursement experts to advance HeartFlow reimbursement within the markets in the region
Drive sales of HeartFlow’s technology at new accounts, including prospecting, quoting, and closing new business
Develop a pipeline of opportunities within the assigned geography
Schedule sales calls to meet with current and potential customers
Manage the sales and onboarding process of HeartFlow into new centers
Educate customers on HeartFlow’s value proposition by giving presentations / having discussions with key decision makers / facilitate peer to peer mentorship programs
Drive penetration of HeartFlow’s technology within existing accounts
Promote / champion HeartFlow and build advocacy
Conduct case reviews and be the first point of contact for case issues / discrepancies
Accountable for sales goals in the assigned geography
Voice of Customer and Market Research: Gather deep “voice of customer” input to guide product development and market strategy
Office environment. The job will require extensive travel, up to 80% within your assigned region.
Skills Needed:
Experience in a sales or marketing within Cardiology (radiology experience is a plus)
Prior experience commercializing a new technology in Benelux and Nordic countries
Relationships with key Cardiology and/or administrative stakeholders in Benelux and Nordic countries
Understand of healthcare reimbursement dynamics within target markets
Strong problem-solving skills
Knowledge/experience in physician education regarding new technologies
Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of new technologies
Self-starter with high initiative
A pattern of winning / driving revenue
High quality written and oral communication
Strong ability to communicate and collaborate cross-functionally
Strong leadership and team-building qualities
Ability to work in a fast-paced adaptive environment; self-starter and strong team player
Educational Requirements & Work Experience:
BA Degree.
A minimum of 10 years’ experience in diagnostic or therapeutic healthcare business, in roles involving Marketing, Medical Education, Business Development, and Sales Leadership.
Physical Demands of the Job:
The job will require extensive travel, up to 80%, in your assigned region.
Rushcliffe Borough Council have an exciting opportunity for a Planning & Appeals Assistant to join their team.
Location: Rushcliffe, Nottinghamshire
Salary: £23,772 - £25,512 per annum + benefits
Planning & Appeals Assistant - The Role:
Facilitating economic growth is a key priority for the Borough Council and we have an opportunity to join our team of busy and committed planning officers as a Planning and Appeals Assistant. The Borough continues to experience continued growth and demand for new housing and the team deal with planning applications and related submissions for a wide range of development proposals.
This is a great opportunity for the next step for an administrator with a history of working for a local authority and experience of planning applications. The post holder will deal predominantly with householder planning applications as well as being involved in other aspects of the development management process, including administration associated with the appeals process.
Planning & Appeals Assistant - You:
- Experience and knowledge of dealing with planning applications
- An enthusiastic attitude
- Able to work in a well organised manner
- Good ICT skills
- Great attention to detail
- The ability to work under pressure and be part of an effective team delivering a quality service to our customers
Planning & Appeals Assistant - Benefits:
- Working in new purpose-built offices and reduced membership of the onsite leisure centre
- Free car parking
- Varied working hours and remote-working opportunities
- An opportunity to further your career with a high performing forward looking Authority with training to support CPD and personal development
- Local Government pension scheme
- Payment of relevant professional subscriptions
Applications Closing Date: Midnight 21 February 2021
Interviews: W/C 1 March 2021
Please note CV's will not be accepted. If you feel you have the qualities to be our Planning & Appeals Assistant, please click 'Apply' now to find more info on the Rushcliffe Borough Council careers website.
Ofcom requires communications providers and operators of essential services in digital infrastructure to comply with security and availability obligations. These include managing security risks, minimising impact on consumers and reporting any security breaches or network failures to us.
As part of our work to enable strong and secure networks for people across the UK, we work with the UK Government to implement the outcomes of the Telecoms Supply Chain Review while working with relevant organisations, including equipment suppliers. We continue to work closely with DCMS, the National Cyber Security Centre (NCSC) and industry to monitor potential risks, providing guidance and advice to support the development of new legislation.
Are you a Consultant in Anaesthesia and Intensive Care?
Join our team on the beautiful Isle of Man, where we are aiming to become the best small Island based health and care system!
If you would like to achieve a fantastic work-life balance with a professionally satisfying job, then this could be the job for you!
The Isle of Man has been praised for its effective response to the global pandemic. Currently, due to the lack of cases in the community, people on the Island are enjoying a life free of social distancing regulations.
Applying with us is quick and easy but must be done through our website, not NHS Jobs. Please read our Important Information download before applying.
The Anaesthetics and Intensive Care Service provides services for all the major specialties (excluding neuro and cardiac surgery). There are 6 main operating theatres with a 10 bedded recovery room. The Department also provides a consultant-led hospital pain service. The Maternity Unit has a dedicated obstetric theatre and an obstetric epidural service is also provided.
The post is principally based in the Intensive Care Unit. A 6 bedded unit (2 level 3, 4 level 2). There is access to Hamilton C6 ventilators and Phillips monitoring. Two CVVHDF machines are available with access to a renal dialysis unit.
The Island provides an air ambulance service for the transfer of critically ill patients to the UK, and you will have the opportunity to participate in this service and provide in flight anaesthetic support during transfer, with the appropriate training. The medical lead for the air ambulance service is a consultant anaesthetist.
By joining us youll be stepping away from NHS pressures and demands, as the Islands healthcare system is similar but separate to the UK NHS.
We provide lots of opportunities for professional learning and CPD this includes use of our well-resourced education and training centre, and we provide generous study leave with pay and expenses to attend approved conferences and workshops.
At many of our locations you'll have access to free on-site car parking.
People who relocate here can also get a refund on their National Insurance contributions for the first year of living here. In addition, we offer a generous relocation package for this role!
On the Isle of Man you can benefit from great lifestyle opportunities, a safe environment and great schools. Manx residents benefit from lower tax rates compared to most countries in the EU.
You will join fourteen other consultants and two speciality doctors to provide resident on-call cover for anaesthetics, as well as general anaesthetic duties. The post will be based at Nobles Hospital. There is a Lead Clinician for the Anaesthetic Department and Lead Clinician for Intensive Care. The Head of Service and Clinical Director have managerial responsibility for maintaining anaesthetic services. The Medical Director has overall responsibility for professional matters.
The current job plan comprises 10PAs which is made up of 7.5 PAs of DCC, which includes work undertaken out of hours, plus 2.5 PAs of SPA. Additional PAs are available on appointment. The job plan will contain Theatre and ICU sessions and resident on-call commitments (see 16 week rota). The period of on call at night is from 2000 hrs to 0830 hrs and during the day from 0800 hrs to 2030 hrs. There is currently transition to a mixed resident and non-resident on-call system.
You will be expected to participate in pre-and post-operative visits, ICU/obstetric cover and CPD/CME. You will be required to maintain your continuing professional development, participate in audit activities and clinical governance and undergo annual appraisal and the formulation of a Personal Development Plan to identify training and development needs.
You will participate in meetings of the Anaesthetic Department and carry out administrative duties which arise within the hospital and are relevant to the provision of anaesthetic services, including:-
Administrative duties related to patient care and other such duties as may arise within the hospital and the division, eg committee work.
Communicating with patients, carers and colleagues to enhance and coordinate patient care.
Participating in systems to improve patient safety and quality of care, including error reporting, root cause analysis, audit and quality improvement work.
Taking personal responsibility for risk management in your own scope of work and undertaking to review practice and learn from mistakes, near-misses, and positive events.
Taking part in activities which meet the requirements for appraisal and revalidation, including internal and external continuing professional development.
Planning all leave in line with the Anaesthetics Departments leave requirements.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Isle of Man Department of Health and Social Care
Noble's Hospital
Douglas
Isle of Man
IM4 4RJ
https://www.gov.im/about-the-government/departments/health-and-social-care/
Posted
1 day ago
We have a fantastic opportunity for an experienced Customer Service professional to join our Commercial Enablement team, primarily supporting our Accountancy / Business Services customers.
The purpose of the role is to connect customers to the right individual or department within IRIS. The role will coordinate the Commercial Account Management team email box interacting with customers to smoothly get resolution to their query or question. This will leave the Field Account Management team to successfully achieve, manage and process the sales.
What will you be doing?
As a Customer Experience Specialist your responsibilities will be as follows:
What skills and experience do you need to have?
We're looking for someone with the following skills and experience:
Who are we?
IRIS Software Group is one of the UK’s largest privately held software companies. Acquired by HG Capital in 2018, its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time.
IRIS takes the pain out of processes and let professionals working in businesses and schools focus on the work they love. Its software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms helps comply with regulations, drive productivity and better engage with key stakeholders. Through simplifying, automating and providing insights on everyday mission-critical tasks for organisations of all shapes and sizes, IRIS ensures customers can look forward with certainty and confidence.
IRIS has over 120,000 UK and international customers with 80% having a tenure of five or more years. IRIS is the largest third-party online filer with the UK Government. Ninety-one of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms use IRIS software. Circa 20% of the UK’s workforce is paid by IRIS payroll offerings. More than 850,000 UK employees are managed by IRIS HR solutions. Over 11,000 UK schools and academies use IRIS, with four million parents and guardians using IRIS apps to connect with their children’s school; 300 million messages are delivered between schools and parents each year, and over £15 million transactional payments are processed every month. IRIS is placed in the Grant Thornton Sunday Times Top Track 250 and the Megabuyte50.
IRIS is backed by Hg, Europe’s leading software investor and is committed to helping build IRIS as an ambitious business. It’s support includes a dedicated operations innovation team which provides practical support to management teams to help them realise their growth ambitions.
To see how IRIS helps organisations get things right first time, every time, visit www.iris.co.uk or follow IRIS Software Group on LinkedIn, Twitter and Instagram.
Why you should apply...
At IRIS, we believe in creating a culture of engagement and reward to develop employee potential and offer long-term career success. To help with that, we offer the following: