Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

Mitie has a great opportunity for a Security Officer to join the Total Security Management Team; the Security Officer will be based in at Pincey Road Stantsted.  procedures. The pay rate will be £8.92 an hour with a rolling shift pattern. This will be discussed at interview.

Main Duties

MUST HOLD SIA 
• Maintain the professional level of the operation
• Maintenance of Client, MITIE, and quality control Standards and Company Procedures
• To carry out any other duties as directed by the manager

Person Specification

• 5 year checkable work history
• Successful clearance of a Counter Terrorist Check
• Successful clearace of Criminal Record Check
• Excellent communication skill– both oral and written
• Flexibility according to operational needs
• Good administration skills, including basic computer skills
• Clean driving licence as some patrolling involves driving (Desirable)

Additional Information

It’s the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

For all internal applicants, please note Terms and Conditions are non-transferable

Security Officer

As one of our key services offered, Security is an extremely important part of the businesses that we work with. They are the people that keep businesses safe and control the comings and goings of the buildings and surrounding proximity.

We are seeking an experienced Security Officer to work with/alongside others to follow detailed Standard Operating Procedures and deliver a safe and effective security operation. 

You will be the be the go-to person to ensure our services and the business you work with are safe and able to operate as normal, even in difficult and challenging situations.

Security Officer

As one of our key services offered, Security is an extremely important part of the businesses that we work with. They are the people that keep businesses safe and control the comings and goings of the buildings and surrounding proximity.

We are seeking an experienced Security Officer to work with/alongside others to follow detailed Standard Operating Procedures and deliver a safe and effective service.

You will be the be the go-to person to ensure our services and the business you work with are safe and able to operate as normal, even in difficult and challenging situations.

As a Security Officer no two days will be the same whilst you’re keeping everyone safe and helping the public. On your feet, as well as on the ball, you’ll have an excellent way with people whilst managing visitors, car parking and any incidents that may occur with a quick, professional and responsible manner.

 In return you can look forward to an interesting role with exciting career opportunities.

Applicants must either already hold a valid SIA license or be eligible to Hold one. To succeed in this role, you will also need:

• Excellent communication and interpersonal skills
• Determination and resilience
• Look smart and professional at all times
• The ability to remain calm under pressure
• Experience in a customer-facing role and able to deliver superb customer services
• Ability to handle high pressure situations
• Work independently from own initiative as well as part of a larger team
• Excellent eye for detail
• Flexible approach to work
• Understanding of relevant health & safety, Criminal laws and operations

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 53,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

Mitie has a great opportunity for relief security officers for Harlow and surrounding areas.  We are looking for an experienced security officer to join the team on site,  you will take a lead role on site on a daily basis. Your shift pattern will be discussed at interview with a pay rate of £9.00. You will report into the sites security operation’s manager.

Job Objectives & Responsibilities

You will be expected, as an Security officer to show complete dedication to the role, you will be required to support with covering sites to a high level, there may be occasion where notice cannot be provided to cover last minute absence. You will be responsible for various security requirements of the sites, and maintaining a good corporate image and high standards of professionalism.

• To protect our customer’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• Management of access / egress control
• Meeting and greeting all individuals who attend site
• Conduct search duties at entry points
• Conducting internal patrols, checking for signs of damage, vandalism, theft, flood
• Communicating effectively with colleagues, client personnel and Mitie Management
• Management of keys and passes issue and return
• Dealing with fire alarm testing on an agreed basis
• Testing of other emergency systems; panic alarms, lift alarms, disabled toilet alarms
• Production and submission of incident reports
• Keeping records of site activity through the Daily Occurrence Book
• Locking / Unlocking site
• Any other requests as communicated by MITIE and as agreed with client personnel

Operations:

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. 
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority
• Work in a systematic, methodology and orderly way.

Training:

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).To call emergency services and Communication Centre to report all incidents.

To be considered for this role you will:

• Have excellent timekeeping and attendance.
• Have excellent communication skills both verbal and written.
• Have a positive outlook.
• Be proactive and willing to help.
• Flexible in terms of hours and locations.
• MUST be Fully flexible to cover days, nights, weekends & bank holidays.
• Able to be vetted for previous period of 5 years or since leaving compulsory education.
• Team Player .
• Hold a valid SIA Licence.
• Smart, customer focused and well-groomed.
• Approachable and fair person, and confident to act in difficult situations.

Benefits: Holiday, Pensions, SIA licence renewal, Uniform/ongoing training / Refer a friend scheme and other company benefits

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service

SIA HOLDER
• Team Player
• Health and safety awareness and knowledge
• Communication

Mitie has a great opportunity for Security Officers to join our business at a really exciting time.  You will be based at one of our prestigious corporate customer sites.

Shifts - 12 shifts days/nights and weekends.

All successful candidates will be submitted for CTC clearance if they do not already hold this.

Main Duties

• Experience as a supervisor is desirable and you must be able to communicate effectively at all levels. The successful candidate must be confident when dealing with members of the public and able to react to any situation that may arise.

• You will need to demonstrate trustworthiness, attentiveness and always be approachable when welcoming clients.

• You must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.

• Report to the Senior Security Marshal – you must record, report and escalate all sightings and arrests on a regular basis.
• Some roles require monitoring of heavy goods vehicle, entry, parking and exit site within a set time, when site reaches its capacity threshold or limit

Person Specification

• You will need to be a team player with an enthusiastic attitude.
• Be able to work on own initiative.
• Similar Security experience desirable.
• Flexible Approach to work to suit the business needs.
• Ability to go above and beyond to support the client.
• Excellent communication skills are required both written and verbal.
• Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.
• Security Guarding License essential.
• First aid and fire awareness trained desirable.
• Spill Kit and Hazchem trained desirable.
• Banksman and Lantra trained desirable.
• CTC screened desirable

Additional Information

It’s the little things that count -

• Full Personal Protective Equipment will be supplied including weather protection and in line with current government recommendation in relation to COVID-19.
•  Uniform will be provided

On top of the usual rewards you'd expect to see from a large company, such as - holidays, and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

Working hours are 40 hours per week

Annualised Hours Min 35 hours per week

Ensure the fast and professional processing of all visitors to the terminal in accordance with site procedures

Provide effect entry and egress control through effective pass checking/issuing, including the searching of persons and vehicles & plant machinery

Conduct effective searches on container lorries in compliance with DfT and site procedures  

Ensure effective checks on all personal and vehicle passes is carried out at all locations including the safe operating of gates and barriers

Provide escorts to visitors/contractors

Ensure that all supplied equipment is checked and maintained in a serviceable condition

Carryout effective patrols to maintain the integrity of the restricted area

Assist in the covering of gaps/holidays within the core teams and during increases in security levels  

Tally Checking Duties and Landside Marshalling assistance will be required

•  SIA Security licence, Front line Security Guarding, Door Supervision (or have passed the relevant SIA training and hold valid certificates)
• Proven work experience as a Security officer or equivalent position
• Experience of delivering excellent Customer Service
• Excellent communication skills both written and verbal
• Some computer experience, ability to write clear daily written reports
• Excellent knowledge of public safety and security procedures/protocols
• Experience of working as part of a team or independently
• Have an understanding of the Health and Safety at Work act
• Full UK driving license

Need to have 5 Year UK History only

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 53,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Job Objectives & Responsibilities

• To cover holidays and sickness across a variety of sites within Glasgow.
• To protect our customer’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations:

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority
• Work in a systematic, methodology and orderly way.

Training:

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Operations Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).To call emergency services and Communication Centre to report all incidents.

• Previous Security Experience preferred
• 5 year checkable history
• SIA License
• Car driver beneficial
• Able to obtain SC clearance 

Benefits: Holiday, Pensions, SIA licence renewal, Uniform/ongoing training / Refer a friend scheme and other company benefits

We currently have an opportunity for a Security Officer to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We currently have an opportunity for a Security Officer to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We currently have an opportunity for a Security Officer to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We currently have an opportunity for a Security Officer to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

As a Security Officer you could be responsible for:

• Ad-hoc support for our security operations
• Ensuring buildings, valuables or people are safe and secure
• Patrolling, securing and monitoring premises, sometimes with the aid of closed circuit television (CCTV)
• Supervising the door for a large organisation
• Guarding cash or other valuables in transit in a security vehicle
• Driving vehicles as and when required
• Health and Safety and Evacuation procedures

The successful candidate for this role will have:

• A full current driving licence
• Excellent communication skills
• Excellent awareness skills
• Experience in working in a similar role
• A SIA Licence holder – Manned Guarding Licence, SIA Licence holder – CCTV desirable
• Knowledge of security techniques
• Knowledge of site and local emergency procedures