director of education jobs

Near derby, midlands
8Jobs Found

8 jobs found for director of education jobs Near derby, midlands

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Training Manager Atlantic House

Aldi

Atherstone, MID
4 days ago
Atherstone, MID
£54.285k - £79.04k
4 days ago
£54.285k - £79.04k
ContractType: Permanent

Global Business Coordination is an exciting department with the objective to keep Aldi competitive in a constantly evolving retail environment.

It is our job to think about how we can improve our customers lives, evolve the business, and prepare for the future on an international scale. We use state-of-the-art technology to bring about digital change that delivers real customer value; this is an opportunity for you to have a truly global impact on our business, driving innovative propositions and services to provide our customers with new and exciting ways to shop and improving the overall customer journey.


Training Manager
We are seeking a highly motivated individual to join and lead our dynamic training team as a Training Manager, based at our Tamworth Office in the UK.
This is a great opportunity for the successful candidate to develop within the business and play a key part in shaping the future of ALDI globally. You will be a key part of a hugely ambitious technology programme, working to manage the design, build and delivery of outstanding training experiences to colleagues across the world. Your team focusses on training across the areas of Web, Mobile, CRM and Marketing.
You will develop an excellent understanding of how our Organisation works and the sector we operate in, as you will be helping to shape the future of ALDI’s Customer Interaction global training approach. You will play a key role in communicating between technical teams and stakeholders across multiple countries, conveying how technology can support users in countries, and will be responsible for the planning and delivery of all training activity.
The ideal candidate will have a strong and proven background in managing people in the training/learning and development landscape. You will have the ability to understand systems, support those building training material and be comfortable driving success while ensuring high levels of employee engagement. Experience in previously conducting training on digital systems is desirable.
You will need enthusiasm and drive, with experience of working to deadlines in a fast-paced environment. You will need to think on your feet, be self-reliant, and be a confident individual with a positive attitude, ready to manage the design and delivery of training to our colleagues.
The role is UK based, but occasional travel to facilitate training and support solution adoption should be expected, mostly within Europe, but potentially further afield.
Key responsibilities
• Direct Management of a team of internal Training Experts, and a team of Subject Matter Experts (SMEs)
• Coaching and mentoring of all Direct reports, whilst ensuring high levels of employee engagement
• Management of third-party/external relationships
• Ensuring workstream progress is always aligned with overall CI goals and objectives
• Approval/Sign-off of engaging training content to be utilised by a Global audience
• Supporting the build of training schedules and coordination of training activities across multiple countries
• Management of cross-country alignment to ensure all stakeholders are fully aware of project movements at all times
• Pro-active identification of training opportunities and supporting the development of effective solutions
• Stakeholder management across various hierarchy levels to ensure transparency
• Provide support during preparation, training and cutover activities where necessary
• Sourcing of new training providers, and exploring the most cost-effective options for these at all times
• Alignment with Senior Stakeholders in order to ensure learnings from previous training activities are accounted for with all future activity
• Management of the practice of country coaching at team level
• Supporting Senior Stakeholders to increase engagement and buy-in where necessary, through being a true advocate of CI
Key requirements:
• Educated to degree level in a relevant subject area
• Experience in Training/Learning and Development
• Proven track-record of designing and executing training within a global organisation
• Strong inter-personal and people management skills
• Excellent business writing skills
• Strong networking skills to align and collaborate with all country stakeholders
• Ability to effectively prioritise and execute tasks while under pressure
• A logical and efficient work ethic with high attention to detail
• Confident communicator and facilitator
• Capable of building trust and re
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Learning and Development Manager

Internal Recruitment

United Kingdom
2 days ago
United Kingdom
2 days ago

About Us

City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.

The Role

We’re currently looking for a passionate and dedicated Learning and Development Manager to join our L&D team on a full-time basis.  This is a home based role with national travel, leading and managing a dispersed team of Regional Training Managers to deliver the highest quality of care to our branches.  You will be responsible for creating content, building and enhancing our on boarding framework, ensuring high quality compliance learning takes place consistently and creating future learning solutions to maximize the capabilities of our workforce.

This is a new role, and as such you will be able to bring your credibility and experience to shape the organisation approach as we build on our successes.

Ideal Candidates

  • Experience in driving successful change programmes in learning and development and process improvement activities, designing scalable solutions and implementing these at pace and at scale.
  • Significant experience in leading large remote teams (20+) – managing performance, coaching and developing people to be at their best
  • Significant experience in leading the HR/L&D agenda for fast paced, operational organisations – e.g FMCG businesses
  • Ability to engage and influence leaders at all levels to ensure successful delivery of the L and D strategy.
  • Experience of using LMS systems to deploy and evaluate learning
  • Is a role model for learning and development – sets high standards for themselves and their work
  • Confident to challenge key stakeholders and find workable solutions in the face of differing priorities
  • Able and willing to travel UK wide to support regional training managers and ensure quality standards are in place

This is a full time permanent position with a fantastic company that encourages staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic senior management team to work alongside.

City and County Healthcare Group is an equal opportunities employer. 

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Training Manager

Markerstudy Limited

24 days ago
24 days ago

Role Purpose:

The purpose of this role is to own and develop the training plan & training team for the Division in all sites. The Manager will work with the training team to develop training to equip new and existing employees with the knowledge, practical skills and motivation to carry out their own job roles to the highest possible standards.

 

Key Responsibilities:

·         Engaging key stakeholders and subject matter experts in driving a learning culture and securing continuous professional development

·         Designing, delivering & evaluating development paths for the management teams in line with initiatives

·         Managing the learning cycle and the development of new and existing talent, including inductions, academies & soft skills development

·         Ensure e-learning (MYLEX) is completed by all on an annual basis, clear reporting to be available to demonstrate completion.

·         Communicating successes, gaps, risks and designing training solutions in line with regulatory requirements, commercial needs, consumer outcomes and people development best practice

·         Planning learning initiatives and strategic actions to provide continuous improvement to the competencies, efficiency and effectiveness of the business

·         Establishing procedures and processes to consistently monitor staff performance, compliance, training outcomes & needs

·         Coordinating and tactfully maximising training and coaching resources

·         Promoting and championing an innovative approach to professional & personal development, in line with personal and core company values.

·         Create and maintain the induction and department specific cross training programmes.

·         Deliver and manage inductions in order to provide all new starters with the necessary knowledge of insurance, regulatory requirements and the relevant platforms.

·         Conduct any cross training sessions consistently to suit business needs.

·         Create updates, provide training to all areas of the business on changes and new processes.

·         Liaise with all departments to ensure all materials are up to date and approved to cover the requirements of all areas of the business and to comply with regulatory guidelines.

·         Assist the line managers with the new starter and cross training sign off process and complete a handover with the necessary audit trails in line with business needs and FCA guidelines.

·         Monitor the trainee development and provide feedback to the appropriate management team accordingly.

·         Continuously evaluate all employees, with the assistance of their line managers, both within the training period and post training, to enable the company to gage the effectiveness of training processes and to gage the impact these have on the business.

·         Identify any follow up training programmes, workshops, one to one sessions required and manage training/coaching needs.

·         Create necessary workshops and provide additional training.

·         Meet deadlines.

·         Understand and apply all company policies and procedures to ensure service standards are met in accordance with SLA and FSA requirements.

·         Understand and apply all legal, regulatory, information security and compliance requirements.

·         Understand and adopt a Treating Customers Fairly approach to all aspects of day-to-day work.

·         Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image

·         Develop and maintain a competent level of technical, product and system knowledge to support all internal and external departments

·         Operate within own area of accountability, proactively escalating issues and seeking guidance

·         Commit to own personal development

·         Provide support and guidance to others as required.

·         To undertake other reasonable responsibilities and projects as instructed by their line manager

·         Promote and commit to company culture

 

 

 

Key Skills and Knowledge

 

 Essential skills and knowledge:

 

·         Understand Regulatory responsibilities with FCA, PRA and other regulators.

·      Passionate about the successful development of existing and new starting agents

·      Effective role playing knowledge/skills

·      Good communication skills at all levels

·      Strong team player

·      Ability to remain motivated in a changing working environment

·      Good keyboard skills and knowledge of Microsoft packages such as Word and Excel 

·      Ability to work on own initiative

 

Desirable skills and knowledge:

·         Experience of a leading a training environment

·         Knowledge of insurance products and principals

·         Experience of training call centre operatives

 

 Competencies

Descriptor

Essential / Desirable

Analytical & Creative Thinking 

Able to analyse information and ensure it is relayed in a timely and coherent manner

Essential

Commercial Focus

Applies commercial principles, considers issues and activities in terms of cost, profit and added value in the business environment.

 

Essential

Communication Skills

Communicates effectively and enthusiastically with customers and colleagues.

 

Essential

Customer Focus

Understands and responds to the needs of the customer, finds out what makes a difference to them and works to build a positive relationship.

Essential

Team Working

Works in a positive and supportive way with colleagues across the organisation to achieve the best results.

 

Essential

Result Focussed

Able to drive self and others to achieve high standards and maximum success.

 

Essential

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Business Development Manager Training - SI

RedHat

30+ days ago
30+ days ago
Job summary
The Red Hat Training team is looking for a Business Development Manager focused on our system integrator (SI) partners and IBM to join us in the U.K. In this role, you will promote training bookings and revenue quotas within a specific territory and be accountable for managing forecasts, providing quotes, closing deals, and tracking data through Salesforce.com (SFDC). You'll be responsible for growing existing business relationships and acquiring new business while working with colleagues from corporate sales to grow the business in your specific territory. As a Business Development Manager, you will also have a shared responsibility of working on existing accounts with key account managers and regional service managers, as well as identifying net-new business. You will focus on a percentage growth within the entire Europe, the Middle East, and Africa (EMEA) region. This is an opportunity for you to join a high-growth, award-winning, and innovative team within Red Hat that guides significant financial contribution while increasing customer retention.
Primary job responsibilities
+ Sell training solutions and services into all our SI partners, including Accenture, ATOS-DXC, CAP, etc., and IBM in EMEA countries using all available promos, specials, and bundles to achieve the highest possible revenue and bookings
+ Identify, develop, and implement corporate training plans for key accounts
+ Support existing and new IT transformation projects
+ Upsell courses and certifications to existing customer base, e.g., selling the next course in a curriculum to former course participants
+ Identify and generate new on-site training from both skills assessment leads and existing customer base
+ Actively promote last minute or courses at risk seats to reduce the number of cancelled courses
+ Arrange follow-up calls on active training campaigns in the region
+ Identify subscription opportunities in SFDC that don't have training included and attempt to add training units to it
+ Develop and refine the training selling best practices
+ Send proposals and quotes of specific solutions to gain new customers and upsell existing accounts
+ Answer sales queries by phone and email and process leads in accordance with Red Hat's service-level agreements (SLAs)
+ Serve as a point of contact to the regional Business Development Management (BDM) team, joining them in selling to and through our partners
+ Actively work on RFIs and RFPs related to SIs and IBM, including training and certifications-related offerings
+ Provide timely business forecasts and reporting
Required skills
+ Prior sales experience selling training services or professional services; proven record of achievement
+ Understanding of solutions selling methodologies as well as services-led selling and project selling
+ Great interpersonal skills; ability to engage management decision makers and inspire at any level between both the partner and the Red Hat’s stakeholders
+ Outstanding written and verbal communication skills
+ Motivated with engaged approach to generating new business
+ High attention to detail and good organizational skills; ability to remain consistent with processes and daily tasks
+ Ability to work with many sales channels and sales teams
+ Knowledge of and experience with SFDC is a plus
+ Excellent language skills in English; knowledge of additional languages is a plus
#LI-REMOTE
About Red Hat
Red Hat (https://www.redhat.com/) is the world’s leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Location _London_
Posting date _1 month ago_ _(1/25/2021 9:41 AM)_
_Job ID_ _83907_
_Category_ _Consulting_
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Scaled Training Programs Manager

Mackin

27 days ago
27 days ago

Our client in London is currently seeking a highly experienced and motivated Scaled Training Programs Manager.
This will be a 12 month contract with possibility of extension.
Role Objective:
Maximize Partner Manager effectiveness by determining and developing training programs that drive outstanding Partner engagement.
The Partnerships team works at the essential intersection between products and partners. They build relationships to help the company deliver the products people need to stay connected, and help their partners succeed using product tools and services. They do this every day, around the world, across over 30+ business lines - including news publishers, game developers, media companies, financial institutions, public figures and more. As the future of work comes into focus, Partnerships plays an ever more essential and exciting role.
Our client is looking for an exceptional Training Manager to join the Partnerships Learning & Enablement team. The Partnerships mission is to drive value for their Partner network enabling them to leverage company products and services to drive their business. To ensure the client consistently delivers the best experience to their Partners, the Training Manager will develop and deliver high-impact training programs that enables the Partner managers to increase effectiveness.
In this role you will be joining a highly dynamic Partnerships Enablement team and have impact across a wide number of different organisations within company. You will drive programs that help frontline teams become better at managing and developing Partner relationships while adding value. You will be passionate about training and the impact upskilling individuals has within organisations.
RESPONSIBILITIES:
- Liaise with organisations across the company to determine enablement needs and skills gaps
- Develop effective training programs that close gaps and elevate the skillsets of frontline teams
- Work collaboratively with HR to develop competency models to level set expectations
- Work closely with cross functional teams, e.g. Product Marketing, Sales Operations, Business Leads, to ensure alignment and adoption of training programs
- Increase visibility and adoption of training programs through effective communication plans across multiple channels ensuring a wide reach
- Create engaging training content to support programs where applicable such as training decks, knowledge assessments, interactive features and more
- Investigate and repurpose existing training to ensure minimal to zero duplication of effort
- Deliver training sessions/workshops in an engaging, clear and concise way online and in-person
- Scale training programs by working with design teams to develop e-learning modules
- Develop a training catalogue that can be made available across organisations
- Track and analyse program effectiveness aligned to program objectives, reporting these consistently in leadership forums
- Create a system/process for gathering new training requests and feedback on executed programs continually making improvements where required
- Leverage internal tools available to drive training while also making recommendations to improve training infrastructure and processes
- Maintain a keen understanding of training trends, developments and best practices
EXPERIENCE & QUALIFICATIONS:
- 7+ years experience in developing and delivering sales training programs
- 3+ years experience working in technology/Internet industry
- Bachelor's degree or equivalent
SKILLS & PERSONAL ATTRIBUTES:
- Commercial acumen - Harbour strong commercial acumen, empathy and credibility to best align with business stakeholders
- Analytical - Inquisitive nature utilizing discovery methods and data (surveys, focus groups) to diagnose pain points
- Creativity - Creative problem solving and solutioning skills to remove bottlenecks and develop programs that drive impact
- Self-starter - Highly self motivated and driven to deliver exceptional results in an autonomous environment
- Presentation - Confident, highly engaging speaker with flawless presentation skills
- Communication - Excellent communication and active listening skills across different channels - written and verbal
- Project management - Strong project management skills from planning, execution and tracking against results
- Precision - Excellent attention to detail, thoroughness and accuracy in all aspects of work

BENEFITS:

  • Competitive salary, with great onsite benefits including canteen with all meals, drinks and snacks included.
  • Healthcare contribution and inclusion in company pension scheme
  • Work laptop and phone
  • State of the art modern offices
  • 25 days annual leave (pro-rata) plus paid bank holidays
  • Expanding workforce with potential for career progression for top performers
  • Working with a company that will make your CV stand out.
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Legal Training and Development Manager

Kennedys Law

11 days ago
11 days ago

Kennedys is looking for a Legal Training and Development Manager to join our Knowledge Management team. The successful person will deliver training solutions to meet the needs of Kennedys UK based lawyers. As a core component of the role, you will work across the practice area teams to identify their legal technical training needs and identify and work with training providers to develop an ongoing programme of training. Although the main focus of the role is on provision of training for the UK, the successful person will also play a strategic role in supporting on training best practice in Kennedys international offices and work with lawyers and business services professionals across all of Kennedys globally.

Team

This role sits within Kennedys Knowledge Management team who collaboratively work together to ensure that Kennedys lawyers have access to the knowledge, information and training they need in order to be able to deliver an excellent service to clients.

The Knowledge Management team deliver to three service areas - knowledge services; information services; legal training services and the team is made up of professionals with expertise in each of those areas - Knowledge Lawyers, Library & Information Professionals and this Legal Training & Development Manager role, which is supported by the team's Knowledge Management Administrator. This small team work together across these three service areas to ensure a joined up service to our lawyers across knowledge, information and training, and to collectively support and facilitate a global knowledge culture across the firm.

The team is based in London.

Key Responsibilities

  • Support and work with lawyers at all levels in Kennedys UK offices to identify their current and future legal training needs and to offer relevant learning solutions
  • Stay up to date with significant legal, procedural and industry/sector developments impacting Kennedys England & Wales qualified lawyers, in order to develop a continuous rolling programme of training for Divisions and specific practice area sub-teams as required
  • Work alongside Kennedys Learning & Development and IT teams to develop combined training programmes for lawyers of different levels of experience and to efficiently manage and maintain online training content (e.g. within Kennedys learning management system; Kennedys intranet) in order to make training more accessible
  • Develop Kennedys UK Legal Training Service to be a centre of best practice, providing models/guidance for how legal training can best be delivered in our international offices, with consideration given to the differing regulatory requirements for training in the various jurisdictions in which Kennedys operates
  • Line management responsibility for the team's Knowledge Management Administrator, including overseeing workload, delivery and performance and providing support on personal and skills development
  • Managing and contributing to wider Knowledge Management projects as required
  • Understand Continuing Competence/CPD requirements for England & Wales qualified lawyers and increasing this scope to include the wider international jurisdictions in which Kennedys operates, so that relevant guidance can be provided on regulatory obligations around learning and development.

Required experience

  • Legal qualification and/or demonstrable knowledge of the law/legal industry essential
  • Demonstrable eperience of being a strong team player essential
  • Experience of working with external providers and managing commercial relationships
  • Ability to work effectively and collaboratively with people at all levels throughout the firm, including across geographical boundaries
  • Excellent and concise communication skills with the ability to build credibility quickly
  • Good listening skills and a strong ability to show empathy, compassion and patience
  • Proven ability to work cooperatively, flexibly and with a willingness to prioritise and deliver to team as well as individual objectives
  • Ability to influence senior and key stakeholders
  • Good IT skills - strong command of the Microsoft Office suite
  • Enthusiasm for technology as a means of delivering training
  • Experience of working in a project management/change based culture preferred
  • People management experience preferred
  • Budget management experience preferred.

About Kennedys

Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,200 people worldwide across 42 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

What do we have to offer?

We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable,straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.

We develop careers in an innovative and collaborative global environment, with our values at the core. We believe that supporting individual growth and development puts us in the best position to attract and retain talented individuals. Regardless of role or level, everyone has access to virtual learning to help you develop your skills, wherever you are in the world. A variety of other exciting opportunities are available including secondments to clients and our global offices as well as a comprehensive benefits package (details are available upon request).

We've created a culture based on client service, professional excellence, hard work and trust. We deeply value the relationships we build with our clients and we know that they value our warm, friendly human approach. We are here to provide answers, recommendations, strategy and tactics.

Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.

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Customer Services Training Manager (FTC) - Head Office

Taylor Wimpey

Customer Services Training Manager (FTC) - Head Office, TW
30+ days ago
Customer Services Training Manager (FTC) - Head Office, TW
30+ days ago

Date added: Monday, 04 April 2016
Closing date: Wednesday, 04 May 2016
Regional office:Head Office
Location: National
Job Type: HR
Download:Customer Services Training Manager

Our Customer Services teams across the UK play a key role in our customer journey. They are the key touch point between sale and completion on every Taylor Wimpey property. They are also vital in the post completion process and ensuring our customers are comfortable and happy with their new home.

What sits behind these successful customer facing teams is a best in class training setup. With over 230 staff nationally it is important they are all inducted, trained and developed in a way that will enhance and continuously improve Taylor Wimpey’s Customer care strategy.

The Role:

  • Develop and manage the end-to-end lifecycle of Customer Services (CS) technical training
  • Direct, co-ordinate and support all learning and development (L&D) initiatives in support of the Customer Service Strategy and the development of the customer service function within Taylor Wimpey
  • Identify and implement best practice approaches to technical training across CS and other functions within Taylor Wimpey
  • To assist regional business units in the delivery of customer service L&D initiatives, ensuring that the CS processes and ways of working are adopted consistently and to a high standard
  • To coordinate the various internal and external parties involved in the creation, launch accreditation and management of technical training and Academies within Taylor Wimpey

The Person:

  • Consulting with business leaders and diagnosing individual, team and functional development needs.
  • An understanding of the learning cycle, with particular emphasis on enhancing the learning experience and encouraging the wider application of knowledge and skills.
  • Ability to engage with and inspire others to develop.
  • Ability to instil confidence in stakeholders.
  • An understanding of the change curve and how to manage change, ability to work with conflicting priorities, ability to assess risk and impact and make decision accordingly.
  • Exceptional stakeholder management skills.

In order to be successful in this role you must be able to prove eligibility to work in the UK.

The Company:

Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales.

Our vision is to become the UK’s leading residential developer for creating value and delivering quality. We build over 10,000 homes each year, from one-bedroom apartments to six-bedroom houses all across the country.

Our people are passionate about the house building industry and about our customers. Culturally we pride ourselves in having a diverse work force with an opportunity to grow a career in a variety of environments. We look to develop our people in the skills and areas they are most interested in so if you are looking to join a thriving company going through an exciting period then please get in touch.

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Salary

£54.285k - £79.04k

Job Type

Full Time

Posted

4 days ago

Description

ContractType: Permanent

Global Business Coordination is an exciting department with the objective to keep Aldi competitive in a constantly evolving retail environment.

It is our job to think about how we can improve our customers lives, evolve the business, and prepare for the future on an international scale. We use state-of-the-art technology to bring about digital change that delivers real customer value; this is an opportunity for you to have a truly global impact on our business, driving innovative propositions and services to provide our customers with new and exciting ways to shop and improving the overall customer journey.



Training Manager

We are seeking a highly motivated individual to join and lead our dynamic training team as a Training Manager, based at our Tamworth Office in the UK.

This is a great opportunity for the successful candidate to develop within the business and play a key part in shaping the future of ALDI globally. You will be a key part of a hugely ambitious technology programme, working to manage the design, build and delivery of outstanding training experiences to colleagues across the world. Your team focusses on training across the areas of Web, Mobile, CRM and Marketing.

You will develop an excellent understanding of how our Organisation works and the sector we operate in, as you will be helping to shape the future of ALDI’s Customer Interaction global training approach. You will play a key role in communicating between technical teams and stakeholders across multiple countries, conveying how technology can support users in countries, and will be responsible for the planning and delivery of all training activity.

The ideal candidate will have a strong and proven background in managing people in the training/learning and development landscape. You will have the ability to understand systems, support those building training material and be comfortable driving success while ensuring high levels of employee engagement. Experience in previously conducting training on digital systems is desirable.

You will need enthusiasm and drive, with experience of working to deadlines in a fast-paced environment. You will need to think on your feet, be self-reliant, and be a confident individual with a positive attitude, ready to manage the design and delivery of training to our colleagues.

The role is UK based, but occasional travel to facilitate training and support solution adoption should be expected, mostly within Europe, but potentially further afield.

Key responsibilities
• Direct Management of a team of internal Training Experts, and a team of Subject Matter Experts (SMEs)
• Coaching and mentoring of all Direct reports, whilst ensuring high levels of employee engagement
• Management of third-party/external relationships
• Ensuring workstream progress is always aligned with overall CI goals and objectives
• Approval/Sign-off of engaging training content to be utilised by a Global audience
• Supporting the build of training schedules and coordination of training activities across multiple countries
• Management of cross-country alignment to ensure all stakeholders are fully aware of project movements at all times
• Pro-active identification of training opportunities and supporting the development of effective solutions
• Stakeholder management across various hierarchy levels to ensure transparency
• Provide support during preparation, training and cutover activities where necessary
• Sourcing of new training providers, and exploring the most cost-effective options for these at all times
• Alignment with Senior Stakeholders in order to ensure learnings from previous training activities are accounted for with all future activity
• Management of the practice of country coaching at team level
• Supporting Senior Stakeholders to increase engagement and buy-in where necessary, through being a true advocate of CI

Key requirements:
• Educated to degree level in a relevant subject area
• Experience in Training/Learning and Development
• Proven track-record of designing and executing training within a global organisation
• Strong inter-personal and people management skills
• Excellent business writing skills
• Strong networking skills to align and collaborate with all country stakeholders
• Ability to effectively prioritise and execute tasks while under pressure
• A logical and efficient work ethic with high attention to detail
• Confident communicator and facilitator
• Capable of building trust and re

About the Company

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Aldi

We’re bursting with pride here at Aldi. We’re the UK’s 5th largest supermarket, and we’ve opened the doors to over 900 stores with plans to have 1,200 stores by 2025. Aldi is a multi-award-winning employer, offering one of the best working environments in the UK and competitive rates of pay in the supermarket sector. It’s a success that’s down to our ability to offer quality products at low prices. But, without the hard work and commitment of our people, it would be a very different story. We’re renowned for our competitive pay and benefits, and our fantastic training programmes. So many of our 36,000 people have fallen in love with our ethos, the way we do business, and everything we stand for.

Company Size

10,000 employees or more