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99 Jobs Found 

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Customer Service Representative

Agria Pet Insurance

Leeds
12 days ago
Leeds
12 days ago

Agria Pet Insurance has fantastic opportunity for a Customer Service Representative to join us, as this role will initially be home based we would welcome applicants from the Midlands, Yorkshire and Cheshire areas. Working on a full time fixed term contract for 3 months (with potential to become permanent), you will receive a highly competitive salary of £19,500 per annum plus benefits.

The roles are initially homebased, and candidates must have excellent home broadband connection in order to run our systems.

Agria Pet Insurance Limited administers a range of pet insurance policies including those on behalf of The Kennel Club and other affinity partners, providing peace of mind for owners and the best possible care and protection for their pet.  We have been named one of the UK’s best workplaces for 2020 so this is an exciting time to be joining our team.

In return for joining us, we will offer you a whole array of benefits including:

- 25 days holiday plus 8 bank holidays

- Holiday buying and selling scheme
- A day off on your birthday

- A competitive pension and life assurance scheme

- Discounted gym membership

- Online and high street discounts

- Social events and so much more

About the role:

As our Customer Service Representative, you will respond appropriately to all customer enquiries and ensure that administration and policy servicing is carried out accurately, on time and to the agreed service levels.

Responsibilities as our Customer Service Representative will include:

- Answering all Customer and Claims incoming calls efficiently, professionally and at all times promoting Agria Pet Insurance
- Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications
- Objection handling including; policy cancellations, premium increases, Claims decisions
- Undertaking departmental routine and exception processes, such as claims indexing, under review policies, payment collection and rejections, vaccination vouchers, in line with agreed service levels
- Responding to customer enquiries appropriately, ensuring all documentation is professional and correct
- Dealing and attempting to resolve customer complaints
- Recording and maintaining accurate policyholder information using the in-house computer systems
- Providing and maintaining exemplary levels of customer service at all times
- Maintaining a thorough working knowledge of all policy terms and conditions
- Maintaining good housekeeping at all times

What we are looking for in our Customer Service Representative:

Key Skills & Attributes:

- Effective questioning and listening skills
- Good organisational and interpersonal skills
- Ability to work under pressure and to tight deadlines
- Computer literate (MS Office) with keyboard skills
- Precise comprehension and ability to communicate clearly in both verbal and written form
- Ability to work to agreed performance targets
- Ability to work independently and as part of a team

Desirable Qualifications & Experience:

- Educated to GCSE level or equivalent
- Having strong customer service skills is essential
- Previous experience in a customer facing role is desirable
- Proven track record of meeting agreed performance targets
- Reliable with a sense of responsibility
- To have a genuine interest in the health and wellbeing of animals

Don’t miss out on this fantastic opportunity to join the Agria team – please click ‘apply’ now to become our Customer Service Representative or visit our company website for a full job description.

All successful applicants are subject to a background and criminal record check.

Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received based on our legal obligation under employment law.

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Customer Service Advisor

Elevation Recruitment

Barnsley, Yorkshire
4 days ago
Barnsley, Yorkshire
£18.5k - £19.75k Per Year
4 days ago
£18.5k - £19.75k Per Year
Elevation Recruitment Group are recruiting a Customer Service Representative for a manufacturing business in Sheffield. You will be the main contact between the client base and the internal teams and will assist in the growth and development of the business.
Customer Service Representative responsibilities will include:
*Build, develop and grow relationships with the customer base
*Manage the processing of customer orders & schedules
*Work collaboratively with Purchasing, Operations, Supply Chain and the Technical teams, ensuring delivery to customer requirements
*Support the sales team with the management of their individual accounts
*Monitor & report on KPI's (delivery performance, contract review, customer complaints)
*Escalate any issues quickly and constructively
To be considered for this role you must be able to demonstrate the following skills and experience:
*Commitment to excellent customer service, including awareness of specific customer needs
*Good administration and organisational skills
*Able to deal with all customer issues and queries professionally
*Accuracy - excellent attention to detail
*Educated to a degree level
*Experience of working in a manufacturing environment (desirable)
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor

Blok 'N' Mesh UK Ltd

Grimethorpe, Yorkshire
3 days ago
Grimethorpe, Yorkshire
3 days ago

Blok 'N' Mesh Global Ltd have an exciting opportunity available for a Customer Service Advisor to join the team for 1 year maternity cover, with the possibility of a full-time, permanent role. The role will be based in Grimethorpe and you will receive a competitive salary.

Blok ‘N’ Mesh are the UK's leading supplier of temporary fencing.

The Customer Service Role

You will be required to handle incoming calls, process orders and off-hires, whilst providing outstanding customer service to our customers. An excellent telephone manner and computer literacy are essential for this role. 

Previous experience in a similar position is advantageous, although full training will be given.

Basic hours of work are Monday to Friday, 8am to 5pm, 40 per week.

If you feel you have the skills and experience to become the new Customer ServiceAdvisor then please click “Apply” today!

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Customer Service Advisor

Randstad Business Support

Wakefield, Yorkshire
4 days ago
Wakefield, Yorkshire
£8.72 - £8.72 Per Hour
4 days ago
£8.72 - £8.72 Per Hour

A high profile business based in Wakefield is looking for multiple Customer Service Advisors to join their team.

On offer is a competitive salary, fantastic training program, free on-site parking and the shift pattern during training is 8.30am-4.30pm or 9am-5pm Monday to Friday for 3 to 4 weeks then you will be working from home and will be put on your shift which will be 5 evenings out of 7(set evenings given and will include some weekends) 1.30pm-10.00pm This role is to start on the 15th March 2021 on a temp-perm basis.

***Please note you will be based on site for the training period and then working from home until further notice (all equipment provided) .***

The duties of the role include:

* Provide customers with an excellent customer service experience via telephone and email

* Manage customer orders

* Processing customer returns

* Response to email queries

* General administration duties

To be considered for the role you'll need to be able to demonstrate the following:

* Previous experience of customer service

* High levels of energy

* Commitment to providing excellent customer service

* The ability to prioritise your workload and operate independently

If you're immediately available or looking for a new challenge and want to join an exciting, fast paced, household name business, please apply now or call Patryk Spalek at Randstad Leeds Office.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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Customer Service Advisor

Randstad Business Support

Wakefield, Yorkshire
4 days ago
Wakefield, Yorkshire
£8.72 - £8.72 Per Hour
4 days ago
£8.72 - £8.72 Per Hour

A high profile business based in Wakefield is looking for multiple Customer Service Advisors to join their team.

On offer is a competitive salary, fantastic training program, free on-site parking and the shift pattern during training is 8.30am-4.30pm or 9am-5pm Monday to Friday for 3 to 4 weeks then you will be working from home and will be put on your shift pattern which will be 5 days out of 7 so will include one day of the weekends 8.30am-5.30pm or 9am-6pm. This role is to start on the 15th March 2021 on a temp-perm basis.

***Please note you will be based on site for the training period and then working from home until further notice (all equipment provided) .***

The duties of the role include:

* Provide customers with an excellent customer service experience via telephone and email

* Manage customer orders

* Processing customer returns

* Response to email queries

* General administration duties

To be considered for the role you'll need to be able to demonstrate the following:

* Previous experience of customer service

* High levels of energy

* Commitment to providing excellent customer service

* The ability to prioritise your workload and operate independently

If you're immediately available or looking for a new challenge and want to join an exciting, fast paced, household name business, please apply now or call Patryk Spalek at Randstad Leeds Office.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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Dutch speaking IT Customer Service Advisor

French Selection UK

Wakefield, Yorkshire
4 days ago
Wakefield, Yorkshire
£19.999k - £20k Per Year
4 days ago
£19.999k - £20k Per Year

FRENCH SELECTION UK
Dutch speaking IT Customer Service Advisor

IT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, Dutch
Salary: cca. £20,000 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62,  West Yorkshire, South Yorkshire
Ref: 362D
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 362D
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
*** Position is available with immediate start ***
*** After few weeks office based training the role is flexi home based regarding the current situation ***
*** Candidate ideally a car owner as the company is difficult to reach by public transport ***
The Company:
Our client is a fast growing company selling their products across Europe.
Main duties:
To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.
The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related technical and products problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries
The Candidate:
- Fluent in Dutch (written and spoken)
- Fluent in English (written and spoken) to high standard
- IT help desk, technical customer service experiences required
- IT studies and hardware knowledge would be a strong advantages
- Experience in the IT sector is a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- Car owner due to the company's location (no direct public transport from Leeds)
The Salary:
cca. £20,000 p.a. + Benefits
*** Position is available with immediate start ***
*** After few weeks office based training the role is flexi home based regarding the current situation ***
*** Candidate ideally a car owner as the company is difficult to reach by public transport ***
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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Customer Service Administrator - Temporary - Permanent

Elevation Recruitment

Barnsley, Yorkshire
5 days ago
Barnsley, Yorkshire
£18k - £20k Per Year
5 days ago
£18k - £20k Per Year
Elevation Recruitment Group are working with a key client within the construction industry, based in Barnsley, who are looking for a Customer Service Administrator to support them through a busy period.
Key Responsibilities:
- Update and manage all customer accounts
- Answer and log all incoming queries
- Generate quotes
- Process orders
- Liaise with suppliers
- Ad-hoc support when required
Key Skills:
- Experience working in a fast paced environment
- Good communicator with a polite telephone manner
- Good Microsoft skills including Excel
- Excellent organisation and time management skills
- Good timekeeping with a flexible and positive approach to work
This is a Temporary role and the successful candidate must be immediately available to start.
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor

Elevation Recruitment

Barnsley, Yorkshire
4 days ago
Barnsley, Yorkshire
£18.5k - £19.75k Per Year
4 days ago
£18.5k - £19.75k Per Year
Elevation Recruitment Group are recruiting a Customer Service Representative for a manufacturing business in Sheffield. You will be the main contact between the client base and the internal teams and will assist in the growth and development of the business.
Customer Service Representative responsibilities will include:
*Build, develop and grow relationships with the customer base
*Manage the processing of customer orders & schedules
*Work collaboratively with Purchasing, Operations, Supply Chain and the Technical teams, ensuring delivery to customer requirements
*Support the sales team with the management of their individual accounts
*Monitor & report on KPI's (delivery performance, contract review, customer complaints)
*Escalate any issues quickly and constructively
To be considered for this role you must be able to demonstrate the following skills and experience:
*Commitment to excellent customer service, including awareness of specific customer needs
*Good administration and organisational skills
*Able to deal with all customer issues and queries professionally
*Accuracy - excellent attention to detail
*Educated to a degree level
*Experience of working in a manufacturing environment (desirable)
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor

Randstad Business Support

Wakefield, Yorkshire
4 days ago
Wakefield, Yorkshire
£8.72 - £8.72 Per Hour
4 days ago
£8.72 - £8.72 Per Hour

A high profile business based in Wakefield is looking for multiple Customer Service Advisors to join their team.

On offer is a competitive salary, fantastic training program, free on-site parking and the shift pattern during training is 8.30am-4.30pm or 9am-5pm Monday to Friday for 3 to 4 weeks then you will be working from home and will be put on your shift pattern which will be 5 days out of 7 so will include one day of the weekends 8.30am-5.30pm or 9am-6pm. This role is to start on the 15th March 2021 on a temp-perm basis.

***Please note you will be based on site for the training period and then working from home until further notice (all equipment provided) .***

The duties of the role include:

* Provide customers with an excellent customer service experience via telephone and email

* Manage customer orders

* Processing customer returns

* Response to email queries

* General administration duties

To be considered for the role you'll need to be able to demonstrate the following:

* Previous experience of customer service

* High levels of energy

* Commitment to providing excellent customer service

* The ability to prioritise your workload and operate independently

If you're immediately available or looking for a new challenge and want to join an exciting, fast paced, household name business, please apply now or call Patryk Spalek at Randstad Leeds Office.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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Customer Experience Advisor

Yorkshire Housing Limited

Leeds, Yorkshire
3 days ago
Leeds, Yorkshire
3 days ago

Would you like to work in a fast-paced but supportive environment where no two days are the same?

Do you want to make a real difference to our customers lives?

We’re looking for people who are energetic, organised with the ability to provide exceptional service to our customers at all times whilst working and contributing to a fantastic team.

As a Customer Experience Advisor, you really are on the front-line delivering fantastic customer service and ultimately improving the lives of our customers. You’ll be interacting with our customers and responding to a variety of queries such as income, tenancy management, repairs, ASB or lettings.

As a colleague of the Yorkshire Housing Team you will receive:

  • A competitive salary of£21,041per annum for a 35 hour week
  • 25 days annual leave (raising annually to 30 days) plus Bank Holidays.
  • You will also be provided with some top of the range technology and furniture to carry out your job from home
  • A contributory pension scheme where we will match your contributions up to 9%
  • A benefits platform that includes a wide variety of retail discounts

And be part of:

  • A genuine caring culture which puts colleagues at the heart of what we do.
  • A growing, stable organisation which provides job security, growth & opportunities.

About us?

We own and manage more than 18,000 homes and we’re developing thousands more. We’re ambitious and serious about making Yorkshire Housing first choice for our customers, helping everyone to live in a quality home they can afford. We also serious about being first choice for employees and so we’re investing significantly in our systems, ways of working and our culture.

What are we looking for?

What matter most to us is that you create trust by doing what you say. We want you to be curious and think differently. You will want to make it happen and own the work that you do. Finally, you will achieve impact by delivering results and by showing pride and passion.

Additional requirements include; excellent customer service skills, you will be proficient in the use of Microsoft systems with strong organisation and attention to detail skills with the ability to operate in a fast-paced environment projecting confidence to our customers.

We are also looking for a minimum of 5 GCSE levels or equivalent at Grade A-C (Level 4-9) or above including Maths and English, please ensure these are declared on the relevant application question.

An overview of the accountabilities and full requirements is included on the role profile

At Yorkshire Housing we value flexibility so therefore we also welcome candidates who are interested on a part-time basis and are open to various working patterns.This role is contractually based from home but will need to be able to travel to Yorkshire on a monthly basis.The closing date for applications will be Sunday 14 March but interviews may begin prior to this.

Please note if you are applying for this role internally you must inform your current line manager

View our Careers page for more information about Yorkshire Housing: https://www.yorkshirehousing.co.uk/careers/

Yorkshire Housing,isa proudequal opportunities employer.Our aim is to be an employer of choice andwe support diversity& inclusionin our workforce. Wepositivelywelcome applications from all sections of the community.

If you require additional support, please contact James Craven - Recruitment Specialist by email to

Posted

12 days ago

Description

Agria Pet Insurance has fantastic opportunity for a Customer Service Representative to join us, as this role will initially be home based we would welcome applicants from the Midlands, Yorkshire and Cheshire areas. Working on a full time fixed term contract for 3 months (with potential to become permanent), you will receive a highly competitive salary of £19,500 per annum plus benefits.

The roles are initially homebased, and candidates must have excellent home broadband connection in order to run our systems.

Agria Pet Insurance Limited administers a range of pet insurance policies including those on behalf of The Kennel Club and other affinity partners, providing peace of mind for owners and the best possible care and protection for their pet.  We have been named one of the UK’s best workplaces for 2020 so this is an exciting time to be joining our team.

In return for joining us, we will offer you a whole array of benefits including:

- 25 days holiday plus 8 bank holidays

- Holiday buying and selling scheme
- A day off on your birthday

- A competitive pension and life assurance scheme

- Discounted gym membership

- Online and high street discounts

- Social events and so much more

About the role:

As our Customer Service Representative, you will respond appropriately to all customer enquiries and ensure that administration and policy servicing is carried out accurately, on time and to the agreed service levels.

Responsibilities as our Customer Service Representative will include:

- Answering all Customer and Claims incoming calls efficiently, professionally and at all times promoting Agria Pet Insurance
- Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications
- Objection handling including; policy cancellations, premium increases, Claims decisions
- Undertaking departmental routine and exception processes, such as claims indexing, under review policies, payment collection and rejections, vaccination vouchers, in line with agreed service levels
- Responding to customer enquiries appropriately, ensuring all documentation is professional and correct
- Dealing and attempting to resolve customer complaints
- Recording and maintaining accurate policyholder information using the in-house computer systems
- Providing and maintaining exemplary levels of customer service at all times
- Maintaining a thorough working knowledge of all policy terms and conditions
- Maintaining good housekeeping at all times

What we are looking for in our Customer Service Representative:

Key Skills & Attributes:

- Effective questioning and listening skills
- Good organisational and interpersonal skills
- Ability to work under pressure and to tight deadlines
- Computer literate (MS Office) with keyboard skills
- Precise comprehension and ability to communicate clearly in both verbal and written form
- Ability to work to agreed performance targets
- Ability to work independently and as part of a team

Desirable Qualifications & Experience:

- Educated to GCSE level or equivalent
- Having strong customer service skills is essential
- Previous experience in a customer facing role is desirable
- Proven track record of meeting agreed performance targets
- Reliable with a sense of responsibility
- To have a genuine interest in the health and wellbeing of animals

Don’t miss out on this fantastic opportunity to join the Agria team – please click ‘apply’ now to become our Customer Service Representative or visit our company website for a full job description.

All successful applicants are subject to a background and criminal record check.

Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received based on our legal obligation under employment law.

Source: Agria Pet Insurance