customer service officer jobs

Near normanton, yorkshire
28Jobs Found

28 jobs found for customer service officer jobs Near normanton, yorkshire

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German Speaking Customer Service Coordinator

French Selection UK

Corby, MID
6 days ago
Corby, MID
£22k - £28k Per Year
6 days ago
£22k - £28k Per Year

FRENCH SELECTION UK
German Speaking Customer Service Coordinator
Customer service, Customer Care, Customer Relationship, Customer Support, Sales Coordination, Sales, Administration, Enquiry processing, Order processing, Data input, Account Management, Complaint Management, Fluent in German, Corby, Northamptonshire, Kettering, Midlands
Based in: Corby, Northamptonshire
At commutable distance Peterborough, Corby, Kettering, Market Harborough, Leicester, Rugby, Northampton, Coventry, Northamptonshire, Cambridgeshire, Leicestershire, Midlands
Salary: £22,000–£28,000 pa depending on experience + Benefits
Ref: 144G

*** This position can be offered as a part time or full time role ***
*** Flexible approach to part working from home ***
*** Immediate start ***

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 144G.
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is an international company, part of a well-established group and operate across Europe and the U.S.

Main duties:
To provide excellent customer service for Europe and the US, dealing with enquiries and orders and be responsible and support the social media activities and sales.

The Role:
- To maintain a high level of customer service, resolve issues and ensure interface with other internal departments
- To manage and provide administration and customer service support
- To process enquiries and orders promptly and accurately
- To analyse statistics or other data and create reports
- To contact UK and German online shops, bloggers etc. for endorsements and gain new partners
- To resolve issues and deal with complaints in a professional and efficient manners
- To support the business development and marketing

The Candidate:
- Fluent in German and English (to mother tongue level) – Essential
- Previous experience in Customer Service, Marketing and/or Sales - Essential
- An excellent communicator with an enthusiastic attitude
- Good attention to detail, numerical and analytical skills with good organisation skills
- Excellent interpersonal skills and telephone manner
- Confident, proactive and dynamic
- Computer literate (Word, Excel, Email, PowerPoint)

Salary: £22,000–£28,000 pa depending on experience + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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Technical Customer Service Advisor

Infinity Recruitment Consultancy Limited

Peterborough, ANGL
6 days ago
Peterborough, ANGL
£21k - £24k Per Year
6 days ago
£21k - £24k Per Year

Our client based in Peterborough is looking to recruit a full time Technical Customer Service Advisor to join their team on a full time permanent basis.  

In this busy position you will be required to respond to incoming calls and e-mails, logging requests and scheduling engineers workloads ensuring service level agreements are met. You will plan various service and rework/breakdown jobs efficiently and optimising engineers productivity. You will also be required resolve minor technical queries and generally resolve issues delivering a high level of customer service. You will prioritise and coordinate customer requests, raise invoices, follow up quotations and order/chase parts for outstanding jobs.
To be considered for Technical Customer Service Advisor position you will be an excellent communicator, you will of course be able to cope well under pressure and be highly organised.

You must have previous experience in a technical customer service / coordinator role and be able to work unsupervised.   You will possess strong customer service skills and will be able to juggle a varied and busy workload.  Experience of using SAP would be a massive advantage in this role to be considered.

You will be required to work on rota basis covering between the hours of 7.30am - 5pm so 7.30am-4.00pm / 8.00am-4.30pm / 8.30am-5.00pm Monday to Friday. 

If you have the relevant experience please apply now with your CV.

Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in cv selection and interview processes to ensure safety of both job seekers and clients alike.   However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment.  By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

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Receptionist

National Health Service

Corby, MID
3 days ago
Corby, MID
3 days ago

Receptionist

Lakeside Healthcare Group

The closing date is 07 March 2021

Job overview

LAKESIDE HEALTHCARE super-practice is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands.

We are looking to recruit Receptionists to join our team across Corby

Our core hours of the business are Monday Friday 8am-6.00pm. However the ability to cover evening clinics hours up until 8.30pm on a rota basis is essential.

Main duties of the job

Reporting to the Patient Services Manager, the ideal candidate will have experience of a busy customer facing role in a surgery or similar environment and must be able to demonstrate excellent interpersonal skills. They will have a calm, helpful and flexible attitude and pride themselves on accuracy and attention to detail with the ability to multi-task and work under pressure. You must enjoy working in a team. Good IT skills and an ability to work within a fast paced environment are also required. Pervious applicants need not apply

About us

Lakeside Healthcare Group serves the healthcare needs of over 163,000 patients across four counties: Northamptonshire, Rutland, and Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

If you would like more information about this exciting opportunity, please contact Mandy Black, Patient Services Manager on 01536 204154.

Job description

Job responsibilities

Job Summary:

Facilitate effective communication when receiving, assisting and directing patients, ensuring the patient accesses the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

Administration

  • To have a thorough knowledge of all practice procedures
  • To work in accordance with written protocols
  • To carry out specific administrative tasks
  • Process outgoing mail
  • Filing post in medical records
  • Fax and photocopying as requested

Reception

  • Receiving patients and consulting with members of the practice team
  • Handing completed repeat prescriptions to the patient and checking names and address
  • Be able to cover all reception positions as necessary
  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Appointments

  • Process appointment requests from patients for on the day and future appointments by telephone and in person
  • Deal with visit requests

Computer

  • Registration of new patients computer data entry and medical records
  • Process patients change of address computer data and medical records (have knowledge of Practice area
  • Process repeat prescription requests in accordance with practice guidelines

Telephone

  • Have working knowledge of the telephone system

Other Tasks

  • Clear consulting rooms after surgeries of patient paperwork
  • Restocking of consulting rooms of stationary
  • Ensure building security having thorough knowledge of doors/windows/alarm
  • Duties may be varied from time to time under the direction of the Practice Director/ Reception Team Leader dependent on current and evolving practice workload and staffing levels.

Person Specification

Qualifications

Essential

  • Good standard of education

Desirable

  • Customer Service qualification

Experience

Essential

  • Customer Service Skills.
  • Experience of working in a busy & multi-functional team.
  • Call centre experience or equivalent.

Desirable

  • Using Systm One (Clinical database).
  • Experience of working within a GP Surgery.
  • A minimum of three years experience in a customer facing environment.
  • Experience of handling confidential information and data.

Knowledge and Skills

Essential

  • Good telephone manner, even when under pressure.
  • Excellent interpersonal, verbal and written communication skills.
  • Clear and concise.
  • Enthusiastic, honest and reliable.
  • Ability to prioritise work to ensure deadlines are met.
  • Ability to resolve problems & work with colleagues to implement solutions.

Desirable

  • Able to tolerate stress and manage appropriately within a busy environment.

Qualities/ Attributes

Essential

  • Friendly and approachable.
  • Flexible.
  • Motivated & Hardworking.
  • Works well under pressure.
  • Good team player.
  • Ability to use their own initiative.
  • Attention to detail, accuracy.
  • Meticulous, tidy and methodical in your approach to working.
  • Able to work as part of an integrated and multi-skilled team.

Other

Essential

  • Pleasant and confident manner.
  • An understanding of the need for strict adherence to policies and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

Employer details

Employer name

Lakeside Healthcare Group

Address

Cottingham Road

Corby

Northamptonshire

NN17 2UR


Employer's website

https://www.lakesidehealthcaregroup.co.uk


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Receptionist

National Health Service

Corby, MID
4 days ago
Corby, MID
4 days ago

Receptionist

Lakeside Healthcare Group

The closing date is 07 March 2021

Job overview

LAKESIDE HEALTHCARE super-practice is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands.

We are looking to recruit Receptionists to join our team across Corby

Our core hours of the business are Monday Friday 8am-6.00pm. However the ability to cover evening clinics hours up until 8.30pm on a rota basis is essential.

Main duties of the job

Reporting to the Patient Services Manager, the ideal candidate will have experience of a busy customer facing role in a surgery or similar environment and must be able to demonstrate excellent interpersonal skills. They will have a calm, helpful and flexible attitude and pride themselves on accuracy and attention to detail with the ability to multi-task and work under pressure. You must enjoy working in a team. Good IT skills and an ability to work within a fast paced environment are also required. Pervious applicants need not apply.

About us

Lakeside Healthcare Group serves the healthcare needs of over 163,000 patients across four counties: Northamptonshire, Rutland, and Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

If you would like more information about this exciting opportunity, please contact Mandy Black, Patient Services Manager on 01536 204154.

Job description

Job responsibilities

Job Summary:

Facilitate effective communication when receiving, assisting and directing patients, ensuring the patient accesses the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

Administration

  • To have a thorough knowledge of all practice procedures
  • To work in accordance with written protocols
  • To carry out specific administrative tasks
  • Process outgoing mail
  • Filing post in medical records
  • Fax and photocopying as requested

Reception

  • Receiving patients and consulting with members of the practice team
  • Handing completed repeat prescriptions to the patient and checking names and address
  • Be able to cover all reception positions as necessary
  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Appointments

  • Process appointment requests from patients for on the day and future appointments by telephone and in person
  • Deal with visit requests

Computer

  • Registration of new patients computer data entry and medical records
  • Process patients change of address computer data and medical records (have knowledge of Practice area
  • Process repeat prescription requests in accordance with practice guidelines

Telephone

  • Have working knowledge of the telephone system

Other Tasks

  • Clear consulting rooms after surgeries of patient paperwork
  • Restocking of consulting rooms of stationary
  • Ensure building security having thorough knowledge of doors/windows/alarm
  • Duties may be varied from time to time under the direction of the Practice Director/ Reception Team Leader dependent on current and evolving practice workload and staffing levels

Person Specification

Qualifications

Essential

  • Good standard of education.

Desirable

  • Customer Service qualification.

Experience

Essential

  • Customer Service Skills.
  • Experience of working in a busy & multi-functional team.
  • Call centre experience or equivalent.

Desirable

  • Using Systm One (Clinical database).
  • Experience of working within a GP Surgery.
  • A minimum of three years experience in a customer facing environment.
  • Experience of handling confidential information and data.

Knowledge and Skills

Essential

  • Good telephone manner, even when under pressure.
  • Excellent interpersonal, verbal and written communication skills.
  • Clear and concise.
  • Enthusiastic, honest and reliable.
  • Ability to prioritise work to ensure deadlines are met.
  • Ability to resolve problems & work with colleagues to implement solutions.

Desirable

  • Able to tolerate stress and manage appropriately within a busy environment.

Qualities/ Attributes

Essential

  • Friendly and approachable.
  • Flexible.
  • Motivated & Hardworking.
  • Works well under pressure.
  • Good team player.
  • Ability to use their own initiative.
  • Attention to detail, accuracy.
  • Meticulous, tidy and methodical in your approach to working.
  • Able to work as part of an integrated and multi-skilled team.

Other

Essential

  • Pleasant and confident manner.
  • An understanding of the need for strict adherence to policies and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

Employer details

Employer name

Lakeside Healthcare Group

Address

Cottingham Road

Corby

Northamptonshire

NN17 2UR


Employer's website

https://www.lakesidehealthcaregroup.co.uk


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Customer Service and Sales Lead

Quality Talent Recruitment

Corby, MID
4 days ago
Corby, MID
4 days ago

We currently have an exciting opportunity for Customer Service and Sales Leadin Corby.

Do you have customer service and some sales experience?

Our client is looking for experienced Customer Service and Sales Lead to join the office in Corby. You will be responsible for providing excellent customer service for Europe and US, dealing with incoming queries via email and phone. Support our social media activities and sales.

At the moment the role is remote, but in the future the candidate will be required to work some days from the office.

Any knowledge, interest or experience in the natural health sector is desirable but not essential.


The role:

CUSTOMER SERVICE:

·         Manage and lead customer service and administration.

·         Process orders from online and phone based private customers, wholesalers, online shops and affiliates. Manage occasional vendor credits

·         Respond, manage and document complaints, general Q&As and all product inquiries

·         Analyse statistics or other data (surveys) to determine the level of customer services the company provides. Summarising this information in reports to Directors

·         Recognise service opportunities and report these directly to the Directors. Instigating and managing appropriate improvement solutions to any gaps in customer services

·         Setup emails to groups of customers via Mailchimp with assistance from the team to help sales.

·         Manage and support fulfilment staff.


AFFILLIATE DEVELOPMENT & SUPPORT:

·         Support the business development and marketing team

·         Affiliate/Partner Programme and service to affiliates

Responsibilities across departments

·         Contribute with on-going suggestions for new products, new services or information to be developed based on overall customer feedback.

·         Be available as backup for various departments to cover leave and sickness


The person:

·         Previous customer service experience

·         Some sales experience

·         You must have excellent interpersonal skills, good telephone manner and a calm cheerful approach

·         Possess excellent communication skills, both written and oral.

·         Good level of competency in the ICT (Email, Word, Excel and Powerpoint)

·         Be able to prioritise work, cope with deadlines and use initiative in a variety of situations

·         Well organised and methodical approach to administrative duties

·         Must have competent maths skills and be accurate with attention to detail

·         Must have the ability to work on your own initiative as well as part of a team.


Apply now for immediate consideration.


Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.

 




 




Customer Service and Sales Lead
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Customer Service Coordinator

Vistry Homes Ltd

Peterborough, ANGL
19 days ago
Peterborough, ANGL
19 days ago

Our Story:

Bovis Homes and Linden Homes are award-winning brands that make up the housebuilding arm of Vistry Group. With a focus on the customer, they strive to deliver quality homes and service, creating thriving, sustainable communities in the process.

The biggest assets for both Bovis and Linden are their people, with teams with specialist skills and experience that span multiple disciplines. We are also proud to have collectively achieved 5 star HBF status.

 

In a Nutshell:

As our Customer Service Co-ordinator you will deal with customer concerns received by telephone or written communication and co-ordinate and administer all activities in a timely and professional manner, delivering the Vistry commitment to the customer journey.

 

What we would like from you:

Key Responsibilities –

  • Keep purchaser’s plot file information up to date.
  • Keep purchasers, Customer Service Manager, and Subcontractors up to date at all times as appropriate.
  • Record receipt of all purchaser’s correspondence and respond within 3 working days.
  • Record receipt of all purchaser’s telephone calls and return a courtesy call on the same day.
  • Issue instructions to Sub-contractors.
  • Monitor and update NHBC claims if appropriate.
  • Assist cost monitoring.
  • Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28 day period.
  • Record dates of customer visits and log all defects identified.
  • Carry out all necessary calls in relation to the customer journey.
  • Keep data system up to date at all times.
  • Carry out general administrative duties.
  • Work directly with Customer Service Manager to assist management of large scale works.

Competencies –

  • 5 GCSE’s or equivalent including Maths & English
  • Previous experience working within a similar environment
  • Good understanding of Microsoft Office, Excel, Outlook
  • Ability to handle complaints and difficult situations
  • Good planning and organisations skills
  • Problem solving and decision making skills
  • A polite, tactful and assertive attitude
  • Patience and calmness under pressure
  • Excellent communications skills
  • Good team working skills
  • Behave in line with our values
  • A commitment to work as required to meet the needs of the business

Desirable:

  • NVQ levels 3 & 4 in customer services
  • Experience working for a residential house builder ideally within the customer facing environment
  • Good understanding of building regulations and legal obligations.

 

The Good Stuff:

Vistry Homes is a fast paced and exciting place to work. We offer our employees multiple opportunities to learn, develop and nurture successful careers with us.

Some of our key benefits include…

  • Competitive salary and package
  • 28 days holiday plus the option to buy or sell up to 5 days
  • Private Healthcare
  • Company Contributory Pension Scheme
  • Sharesave scheme
  • Company car, car allowance or travel allowance (role and geographic dependant)
  • Support with a professional membership

Inclusion and diversity are paramount to us here at Vistry Group – we firmly believe that this culture nurtures stronger performances across the wider business. All of our applicants and employees are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process with us, then please do not hesitate to contact us – we will always be happy to help.

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Customer Service Agent

Yours Clothing Limited

Peterborough, ANGL
16 days ago
Peterborough, ANGL
16 days ago

COMPANY STATEMENT:

Yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet with a growing European presence. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand with a Bad Rhino menswear brand and aims to become the number one plus size fashion retailer in the UK.

SCOPE OF ROLE:

Protecting and enhancing revenue through delivering first class, timely customer service from all methods of customer contact. Working within a busy, vibrant department this role will encompass all aspects of ‘Front Line Customer Service’, including complaint handling, problem solving and management of online customer reviews.

KEY RESPONSIBILITIES:

Message handling within agreed current service level delivering first-time resolution for customer queries in line with policies & proceduresHandling incoming customer contact within agreed service level and standards with an aim of first-time resolution, delivering all the customer needs in line with Policies and proceduresReturn communications with customers within agreed timescales to ensure full resolution of customer queries and issuesInvestigating and escalating customer issues when appropriate to enable effective resolution and continuous improvementUtilising available systems for tracking, information gathering, troubleshooting and communicationLiaise with internal departments and third parties such as couriers for resolution of customer issuesEffectively handle any customer complaints through to resolution, ensuring all key stakeholders are informedTaking payments and issuing refunds taking all necessary steps to secure confidentiality of customer data at all timesDay to day administration and system updatesContributing to the continuous improvement of customer service by suggesting and assisting with improvements in processes, procedures and ways of working and delivering customer communications

KEY SKILLS AND ATTRIBUTES:

Customer service skills – relationship management and putting the customer firstProblem solving and ‘can do’ approachAttention to detail – meticulous, thorough and right first time mentalityTime managementAbility to prioritise workloadsSelf-motivated and proactive approach to tasksWilling to learn and able to work under pressureA strong commercial outlook & keen business senseExcellent organisational skillsAbility to work to tight deadlinesGood English & communication skillsProven ability to work well within a team and to use own initiativeProven record of good attendance and flexibilityAn energy and enthusiasm to succeedAbility to adapt to frequent change within a high pressure environment

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Customer Assistant - Convenience

Tesco

Leicester, MID
7 days ago
Leicester, MID
7 days ago

Shift pattern

DaysFrom timeTo time
Fri18:00:0023:15:00
Sat18:00:0023:15:00

Shift:

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you


  • Serving customers on our checkouts ensuring they receive an easy, seamless personalised experience
  • Delivering department routines
  • Manually condensing stock and handling products with care to maintain product quality
  • Championing the reduction of food waste
  • Following company policies and adhering to health and safety guidelines
  • Being knowledgeable about the products and services in my store and helping customers by giving great natural service
  • Replenishing products within my store
  • At times you may be required to accept deliveries into the store

  • A passion for delivering great service, greeting customers with a smile and serving them with pride
  • The ability to create rapport with customers, meaning they leave the store having experienced a great shopping trip
  • To take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate effectively and openly with others
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success
  • Be at work on time, properly presented ready to be a brand ambassador

Salary

£22k - £28k Per Year

Job Type

Full Time

Posted

6 days ago

Description

FRENCH SELECTION UK 
German Speaking Customer Service Coordinator 
Customer service, Customer Care, Customer Relationship, Customer Support, Sales Coordination, Sales, Administration, Enquiry processing, Order processing, Data input, Account Management, Complaint Management, Fluent in German, Corby, Northamptonshire, Kettering, Midlands
Based in: Corby, Northamptonshire
At commutable distance Peterborough, Corby, Kettering, Market Harborough, Leicester, Rugby, Northampton, Coventry, Northamptonshire, Cambridgeshire, Leicestershire, Midlands
Salary: £22,000–£28,000 pa depending on experience + Benefits
Ref: 144G

*** This position can be offered as a part time or full time role ***
*** Flexible approach to part working from home ***
*** Immediate start ***

VIEW JOB DESCRIPTION > APPLY NOW: 
Please visit the French Selection UK website, vacancies section, search job reference 144G.
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is an international company, part of a well-established group and operate across Europe and the U.S.

Main duties: 
To provide excellent customer service for Europe and the US, dealing with enquiries and orders and be responsible and support the social media activities and sales.

The Role:
- To maintain a high level of customer service, resolve issues and ensure interface with other internal departments
- To manage and provide administration and customer service support 
- To process enquiries and orders promptly and accurately
- To analyse statistics or other data and create reports
- To contact UK and German online shops, bloggers etc. for endorsements and gain new partners
- To resolve issues and deal with complaints in a professional and efficient manners
- To support the business development and marketing

The Candidate:
- Fluent in German and English (to mother tongue level) – Essential
- Previous experience in Customer Service, Marketing and/or Sales - Essential
- An excellent communicator with an enthusiastic attitude
- Good attention to detail, numerical and analytical skills with good organisation skills
- Excellent interpersonal skills and telephone manner
- Confident, proactive and dynamic
- Computer literate (Word, Excel, Email, PowerPoint)

Salary: £22,000–£28,000 pa depending on experience + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.


About the Company

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French Selection UK

French Selection UK, the leading consultancy specialising in the recruitment of French, German, Spanish, Russian & Italian speaking professionals and executives throughout the UK.

Nationwide recruitment service for permanent positions and fixed-term contracts, from graduate entry to management level:

Export Sales & Business Development
Export Sales Coordination, Administration
Customer Service, Account Manager
Engineering, Technical Sales & Support
Logistics, Purchasing & Supply Chain
Marketing, Product Development
Online Marketing, Social Media, SEO
Human Resources
Accountancy, Credit Control
Office Management, PA & EA

French Selection UK provides specialist recruitment expertise in language jobs across a broad range of industries and services, from small and medium-sized companies to multinational groups.

We also recruit for positions with an international exposure without a foreign language, and key multilingual roles based in France, Germany, Spain, Italy and Benelux.

"It is our unique understanding of local requirements combined with our powerful nationwide sourcing facility which enables us to select the best candidates throughout the UK, and further afield when required"

Company Size

20 to 49 employees

Founded

1998