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2114 Jobs Found 

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Social Media Customer Service Representative

3 days ago
£8 - £8.5 Per Hour
3 days ago
£8 - £8.5 Per Hour

We have a position available within our e-commerce, tattoo business. The role will be a work from home / remote working role. This could be an exciting opportunity for you if you re a recent graduate looking to expand your work history with some hands-on professional experience. The role will be 6 hours a day within business hours but there may be a need for some longer days or flexibility on occasion given the international nature of the business.
Job responsibilities:

  • Adapt the brand voice and communicate with social media followers and customers over channels including Facebook and Instagram
  • Provide excellent customer service with a high attention to detail in writing/editing
  • Offer product knowledge to an engaged customer base
  • Follow up with customers through our platforms
  • Work with other customer service and distribution staff to find an effective and fast resolution to any customer issues

Qualifications:

  • Strong understanding of social media channels, especially Instagram and Facebook
  • 1+ years of customer service experience from professional, retail environment or e-commerce is desired
  • Excellent writing and editing skills with attention to grammar and sentence structure
  • Ability to provide a positive customer experience in writing
  • Knowledge of or interest in tattoo’s is ideal
  • Open mindedness and ability to be witty where appropriate is essential
  • Natural problem solving skills are desired
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Social Media Customer Service Representative

3 days ago
£8 - £8.5 Per Hour
3 days ago
£8 - £8.5 Per Hour

We have a position available within our e-commerce, tattoo business. The role will be a work from home / remote working role. This could be an exciting opportunity for you if you re a recent graduate looking to expand your work history with some hands-on professional experience. The role will be 6 hours a day within business hours but there may be a need for some longer days or flexibility on occasion given the international nature of the business.
Job responsibilities:

  • Adapt the brand voice and communicate with social media followers and customers over channels including Facebook and Instagram
  • Provide excellent customer service with a high attention to detail in writing/editing
  • Offer product knowledge to an engaged customer base
  • Follow up with customers through our platforms
  • Work with other customer service and distribution staff to find an effective and fast resolution to any customer issues

Qualifications:

  • Strong understanding of social media channels, especially Instagram and Facebook
  • 1+ years of customer service experience from professional, retail environment or e-commerce is desired
  • Excellent writing and editing skills with attention to grammar and sentence structure
  • Ability to provide a positive customer experience in writing
  • Knowledge of or interest in tattoo’s is ideal
  • Open mindedness and ability to be witty where appropriate is essential
  • Natural problem solving skills are desired
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Customer Service Representative

TTEC (UK) SOLUTIONS LIMITED

Belfast, N Ireland
5 days ago
Belfast, N Ireland
5 days ago

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Customer Service Representative with TTEC in Belfast, UK.

 

This position is supporting essential services and will be located on site at the TTEC contact center in Belfast, Northern Ireland.  The strictest safety practices have been implemented for your protection and the protection of your coworkers.  Social distancing, site sanitizing and separation screens between workstations measures are in place. Hand sanitizers are present for employees and applicants.  The entire application and selection process will be conducted virtually. 

 

What You'll be Doing
As a Customer Service Representative, you'll ensure that the organization is meeting the customer's requirements on a day-to-day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective.

 

As a TTEC Customer Experience Champion, You'll Enjoy

  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes…all the competitive pay and benefits you'd expect

Why You? What You Bring

  • High school graduate or equivalent
  • Exceptional communication skills
  • Ability to thrive in a dynamic call center environment
  • Six months or more of customer service experience


About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.


For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the

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Customer Services - Sales Support

IMCD UK Ltd

Sutton, London
1 day ago
Sutton, London
£21k - £21k Per Year
1 day ago
£21k - £21k Per Year
IMCD N.V. is a leading company in sales, marketing and distribution of specialty chemicals and food ingredients. With a network of offices and warehouses across EMEA, Asia-Pacific and Americas, IMCD provides its partners with the best tailored solutions for multi-territory distribution management. Headquartered in Rotterdam, IMCD has a turnover of € 2,690 M in 2019 and employs nearly 3,000 professionals in more than 50 countries who provide best in class expertise for major global manufacturers.
 
Background and Role
 
IMCD UK is based in Sutton, Surrey, and employs around 180 people. The role of Sales/Supply Service Representative (SSR) is a customer services role, with our SSRs acting as first point of contact for our customers/suppliers, and working closely with our internal commercial and operational teams to ensure an excellent level of service provision. 
 
Your responsibilities at IMCD as an SSR (sales-side):
  • First point of contact for customers in relation to order placement
  • Receiving customer orders mainly by email/phone and placing these in our ERP system
  • Dealing with queries relating to these orders, such as price queries and delivery delays
  • Developing and maintaining good relationships with customers and colleagues
  • Demonstrating good communication skills via email and phone with internal and external customers and colleagues
  • Following best practice in relation to IMCD goals and values
  • Dealing with and resolving customer complaints, such as damaged or delayed deliveries
  • Managing workload in an efficient and organised way, keeping the ERP system/colleagues up to date when necessary
  • Efficient and supportive team working
Your profile:
  • Administration experience – close attention to detail is vital for this role, and you will demonstrate experience of carrying out administrative work in previous role(s)
  • Excellent communication skills – An essential! Not only talking on the phone and building relationships with customers and suppliers of all types, but also putting together professional emails and listening to and understanding client’s orders and colleagues instructions
  • Resilient, and able to multi-task and work under pressure – No two days are the same at IMCD. We work at a fast pace, and often encounter tight deadlines. You will have demonstrable experience in working to an excellent standard when under pressure, adapting to complex or challenging situations as they arise
  • Solutions-focused – our SSR Teams work with our internal teams and our customers to overcome challenges, solve problems, and constantly seek to improve processes. You will be resourceful, able to understand and assess a situation quickly, and calmly identify and implement solutions/improvements
  • A can-do attitude – our values are central to all that we do. You will go a long way if you use your initiative and common sense, and are happy to roll your sleeves up and support the wider team
  • Being a team player – supporting colleagues when needed and working as part of a team is essential to your team’s success
  • Being highly numerate – we work with numbers a lot on the SSR team. Being able to spot discrepancies, working with percentages and in general being comfortable working with numbers is key! 
  • IT skills – we will happily train you on JD Edwards & Salesforce (two of our key systems), but we would like you to have a good understanding of Word and Excel and be comfortable producing emails and letters
  • GCSE (or equivalent) Maths and English grade C or higher
Other information
  • Nearly 3,000 staff globally, 180 in the UK
  • Modern UK office based in Sutton, Surrey, a stone's throw from the train station and high street
  • 25 days' holiday & great benefits
  • Please note: We have several fixed-term and permanent SSR (sales-side) vacancies available. By submitting your application via our portal, you will be put forward for both the fixed term and permanent roles, but you will be asked your preference at initial interview stage.
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Customer Service Account Executive

WESTROCK LIMITED

Littlehampton, Southern
1 day ago
Littlehampton, Southern
1 day ago

JOB PURPOSE:

The job holder is responsible for the account management of the existing customer portfolio. The successful applicant will ensure customer orders are entered on the system in an effective and efficient manner whilst developing a long-term professional relationship that enables them to maximise sales, margins and profit opportunities.

The successful candidate will be proactive in managing the customer accounts whilst appreciating the production requirements of the site ensuring all departmental procedures are followed.

KEY ACCOUNTABILITIES:

  • Proactive account management
  • Manage day to day customer orders and liaise between the customer and all internal departments
  • Management of customer stocks through order processing
  • Responding to pricing and estimating enquiries from existing customers
  • Report monthly KPI's to customers and line manager
  • Working closely with all internal departments
  • To complete all paperwork in line with company procedure and best practice
  • To abide by data protection regulations
  • To attend meetings including customer visits where appropriate
  • Establish and maintain key customer account information
  • Lead and participate in improvement projects for Wrexham site and Commercial team
  • To be a willing and flexible team member ready to take on new and expanding tasks as appropriate

QUALIFICATIONS

  • Educated to A level standard (or equivalent) would be desirable but not essential.
  • NVQ in customer service would be an advantage.

 KNOWLEDGE, SKILLS, EXPERIENCE

  • Relevant experience in a similar role or demonstrable commercial awareness
  • Minimum 1 years Customer Service experience within a production/manufacturing environment - ideally within the Print & Packaging Industry
  • Appropriate standard of verbal and written communication skills
  • Ability to plan and co-ordinate priorities within a team environment
  • Proficient in MS Packages including highly competent in Microsoft Excel and ability to learn new software and systems
  • Demonstrable experience of excellent analytical, numeracy and organisational skills
  • Proven experience of working to high quality standards
  • Able to process and understand technical information
  • Strong problem-solving skills
  • Ability to prioritise, work under pressure and manage time effectively
  • Occasional flexibility in working hours to meet the business requirements

CORE COMPETENCIES:

The following competencies have been identified as key to success in the role

Clear Communication and Customer Service Skills

Have the ability to communicate clearly and effectively both verbally and in writing. Able to adapt and use positive language with customers whilst maintaining a calm and positive attitude.

Problem Solving and Analysis

Analyses issues and breaks them down into their component parts.  Makes systematic and rational judgments based on relevant information.

Action Orientation

Demonstrates a readiness to make decisions, take the initiative and originate action.

Resilient

Maintains effective work behaviour in the face of setbacks or pressure.  Remains calm, stable and in control of themselves.

Flexible Approach

Successfully adapts to changing demands and conditions

Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.

Integrity

Shares complete and accurate information, maintains confidentiality, and meets own work commitments. Adheres and understands organisational policies and procedures.

 OTHER REQUIREMENTS

Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs.

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1st Line Customer Services Specialist

Rushcliff LTD

Burton on Trent, MID
1 day ago
Burton on Trent, MID
£18k Per Year
1 day ago
£18k Per Year

We are looking for the right person to join our Customer Services team providing telephone and email support to a wide range of clients in a fast-paced and fun work environment. The right candidate will have excellent customer service and communication skills, be a fast learner and able to work independently as well as being part of a team. IT skills or experience working with computers would be preferred but full training will be provided. 


Roles and Responsibilities


On a day to day basis you will be expected to:

  • Answer telephone and email queries from our existing and new clients. 
  • Show initiative in problem-solving.
  • Prioritise and manage your own workload.
  • Work Monday - Friday between 9.15 - 17.45 initially, weekend and shift work may be required in future.
  • Escalate issues to 2nd line support team members or other departments where required
  • Conduct training and consultancy work for new and existing clients
  • Report to the Support Services Manager

About you


We’re looking for somebody who:

  • Is enthusiastic and outgoing! A great telephone manner is a must!
  • Has excellent written communication skills
  • Is a real team player. Not only will you be interacting with your own team on a daily basis, you will also need to communicate (maybe even socialise when we are allowed!) with our other departments.
  • Loves to talk! Our clients love to chat, you must be able to provide a high level of customer service on each and every case.
  • Has a passion to learn. Our software is continuously being developed and our clients' needs continue to diversify, keeping your knowledge and skill levels ahead of the game is essential!

Rewards


What we’re offering:

20 days annual leave, plus UK bank holidays.

£18,000 starting salary.

Working from home initially due to Covid restrictions

An open office environment with onsite parking.

Games room for a little r&r, including table tennis, pool, and pinball!

Full training on our product and our client base.

Continued training and support from a friendly, well-established team.

Great opportunities to blossom and grow with the company.

The opportunity for onsite visits to our clients, some of which are international, may arise from time to time.


Location


Our brand new, spacious office sits in the heart of the Midlands in Burton On Trent, within travelling distance from Derby, Stoke, Lichfield, Ashbourne and more! There are great travel links nearby and the office is easy to get to, situated in a private business park just outside of the town centre. 


About Us


Here at Rushcliff, we develop software for allied health professionals including physiotherapists, osteopaths, podiatrists and more! Our flagship product is PPS - Private Practice Software which is used by private practitioners all over the world! We currently have around 10,000 practitioners utilising our services, a number which continues to grow every day as we welcome new clients on board! 


Next steps


If you think that you are the right person for this role then we would love to hear from you!

We do take the time to read all applications and will contact you to let you know if we would like to meet you over Zoom to find out a bit more about you!

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Customer Service Account Executive

WESTROCK LIMITED

Wrexham, WA
5 days ago
Wrexham, WA
5 days ago

Job Purpose

The job holder is an extended part of the centralised customer service team based at a manufacturing site. The successful applicant will ensure customer orders are entered on the system in an effective and efficient manner whilst developing a long-term professional relationship that enables them to maximise sales, margins and profit opportunities working closely with the centralised customer service team.

The successful candidate will be proactive in managing the customer accounts whilst appreciating the production requirements of the site ensuring all departmental procedures are followed and adding value to the local manufacturing facility.

Role Responsibilities

Proactively Manage Key Accounts

  • Proactively manage key accounts for the site including processing customer orders and liaising between customers, Healthcare Customer Service Manager, Supply Chain Manager and wider customer service team
  • Management of customer stocks through order processing
  • Responding to pricing and estimating enquiries from existing customers
  • Report monthly KPIs to customers and Healthcare Customer Service Manager
  • To complete all paperwork in line with company procedure and best practice
  • Establish and maintain key customer account information
  • Manage customer accounts in line with standardised ways of working
  • Cross train key accounts to other members of customer service team for periods of absence or high work volume

New Product Introduction

  • Work closely with Healthcare NPI Manager to successfully introduce new work into the local manufacturing facility
  • Attend all NPI meetings for the local manufacturing facility
  • Process all new master specifications and production specification for all new work and new customers
  • Order new dies/ cutter for new products

Other Duties

  • Attend local production meetings and link back to Healthcare Customer Service Manager
  • Deputise for the Healthcare Customer Service Manager when urgent requests arise from the Supply Chain Manager and escalate when required
  • Communicate information and developments from local site to Healthcare Customer Service Manager on a daily basis
  • Lead and participate in improvement projects for local site and commercial team
  • To be a willing and flexible team member ready to take on new and expanding tasks as appropriate
  • Comply with GDPR and ensure data integrity at all times

Knowledge, Skills, Experience 

  • Relevant experience in a similar role or demonstrable commercial awareness
  • Minimum 1 years Customer Service experience within a production/manufacturing environment - ideally within the Print & Packaging Industry
  • Appropriate standard of verbal and written communication skills
  • Ability to plan and co-ordinate priorities within a team environment
  • Proficient in MS Packages including highly competent in Microsoft Excel and ability to learn new software and systems
  • Demonstrable experience of excellent analytical, numeracy and organisational skills
  • Proven experience of working to high quality standards
  • Able to process and understand technical information
  • Strong problem-solving skills
  • Ability to prioritise, work under pressure and manage time effectively
  • Occasional flexibility in working hours in order to meet the business requirements
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Customer Service Coordinator

Get-Staffed

Abercarn, WA
5 days ago
Abercarn, WA
5 days ago

Customer Service Coordinator

With around 46,000 employees across 35 countries, our client is one of the leading producers of paper-based packaging in the world, and a publicly listed company in both Dublin and London. Their mission is to deliver customer satisfaction, personal development for employees, respect for the local community and environment and great shareholder value, all through their highly entrepreneurial culture.

They currently have an exciting opportunity for a Customer Services Coordinator join the team, reporting to the Customer Service Manager.

KEY RESPONSIBILITIES

  • Liaising with various departments including planning, transport & External Sales to ensure customer requirements are met
  • Processing orders and any amendments in a timely effective manner, keeping customers fully informed
  • Processing, monitoring and follow up customer quality complaints
  • Maintaining agreed stock levels where applicable and closely monitor aged stocks
  • Processing new product development in conjunction with Design, Operations and External Sales
  • Be one of the primary contacts for a selection of Abercarn customers

SKILLS, KNOWLEDGE & EXPERIENCE

  • Experience in a Customer Service Role
  • Strong IT skills specifically Microsoft packages & capability of learning new systems
  • Ability to prioritise workload, achieve deadlines and work well in a fast paced environment
  • Excellent communication skills & be a good team player
  • Self-motivated and strong willed, support and service minded
  • Excellent communication skills with both external and internal customers

??????In return our client offers:

  • A competitive annual salary
  • 33 days total holiday per year
  • Workplace pension scheme

Please apply now via the company's dedicated recruitment portal. The closing date for applications is 28th February 2021.

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Customer Service Advisor

Rydon

30+ days ago
30+ days ago

Rydon’s dynamic, supportive, fun and vibrant inbound Contact Centre is packed full of outgoing and friendly people. Join our contact centre in Dartford, Kent and you’ll be part of a team who thrive on having great conversations, enjoy interacting with people and who want to work for a company that truly believes of promoting within.

Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.

Our maintenance business provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose.

Every successful customer service centre is a reflection of the people who work in it and our call centre is no exception to this rule, it really is our people that make the difference.

See our careers video for more information about working for Rydon:

How is our Contact Centre team essential to Rydon?

As a Customer Service Representative you’ll be at the front line of our business speaking with our customers. You will be taking inbound calls from our customers reporting repairs and providing an excellent customer experience on every call. You will be trained to provide technical advice to residents to help diagnose faults and to raise repair appointment requests where a trained engineer is required to carry out the repair. You will make sure customers feel like the number one priority and are fully informed throughout the repairs process. To succeed in this role, you don't need to be an expert in building repair or maintenance, we're looking for great communicators with a pro-active approach and high attention to detail. Whether you’re new to working in a contact centre, or a seasoned pro, we’ll help you reach your potential.

Tell me more about the role?

This role requires you to be resilient in a busy environment, where you will be empowered to take ownership of incoming calls and be able to create a unique customer experience. For your first three months the role will focus on training and developing your skills in customer service, and in developing a basic technical knowledge to help you begin to diagnose repair needs. We offer a competitive starting salary of £18,500 per annum depending on previous experience, along with excellent benefits which include 20 days holiday and company pension. All of our customer service roles take inbound calls only, there is no cold calling required and these opportunities are permanent and full time. Your working hours are Monday to Friday 8am - 5pm.

What training and career progression is on offer?

After you have successfully completed your first three months with the company you will enter the next stage of your development. As part of the proceeding months you will receive further training and development, aimed at further enhancing your buildings/repairs knowledge and be able to work on more complex calls. Throughout your time with Rydon, you will have the opportunity to progress your way through our structured grading programme. There are four grades of role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development to in -  this is the start of your customer service career.

To join our fun and energetic team all you need is a passion for great customer service, good communication skills, be self-motivated with a great personality and have the ability to work as part of a team. Previous experience of working in a contact centre is not necessary, though you will need to demonstrate great communication skills, good attention to detail and enjoy talking to customers on the phone. You will also have the ability to take ownership of and creatively solve problems.

If you are interested in joining a diverse and growing company and want to work for a company which will support your personal development then we look forward to hearing from you.

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.  

To apply online, please use the 'apply for this job link' at the top of this page.

Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes. 

For details on our rewards, recognition and benefits pleaseclick here.

For more details on our culture and what it’s like to work at Rydon, pleaseclick here.

Further information on how to apply can be found byclicking here.

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Customer Care Officer

Rydon

30+ days ago
30+ days ago

Rydon Maintenance is passionate about customer service and as part of our commitment to continually improving our customer experience, we now have an exciting opportunity for a Customer Care Officer to join our team based in Brockley. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.

The Rydon group operates throughout England, predominantly in London and the southern counties. We are a dynamic, multi-talented organisation, working across a wide range of construction market sectors within the built environment. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.

The successful candidate will be responsible for handling and resolving customer queries, as well as pro-actively providing first class customer care across our key social housing responsive repairs and maintenance contracts. 

The role will involve understanding the route cause of any complaints by establishing the full details, addressing expectations, recording all contact made and actions proposed/agreed to ensure the information can be used to improve services and prevent repeat complaints. This will involve identifying the main issues, collating conclusions and writing response letters. Reviewing reports and bt carrying out satisfaction surveys you will help identify trends with complaints, suggestions and compliments to give Rydon the opportunity to maximise customer satisfaction.

This is a varied role and would be ideally suited to a candidate who shares our passion for achieving excellence in customer service

The successful candidate will have excellent customer service experience, strong administration skills and complaints handling experience. Previous experience working within a social housing reactive maintenance environment would be an advantage, but is by no means essential as we will consider candidates that can demonstrate excellent customer service/administration experience in a related service industry. You will have an excellent telephone manner, strong attention to detail, the ability to communicate effectively at different levels and in sensitive situations and experience of using Microsoft Office programmes to include Word, Excel and Outlook.

Above all, you'll have enthusiasm and be looking for an opportunity in a fast-paced and friendly office environment. If this sounds like you, we'd strongly encourage you to apply.

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.  

To apply online, please use the 'apply for this job link' at the top of this page.

Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes. 

For details on our rewards, recognition and benefits pleaseclick here.

For more details on our culture and what it’s like to work at Rydon, pleaseclick here.

Further information on how to apply can be found byclicking here.

Salary

£8 - £8.5 Per Hour

Job Type

Contractor, Full Time

Posted

3 days ago

Description

We have a position available within our e-commerce, tattoo business. The role will be a work from home / remote working role. This could be an exciting opportunity for you if you re a recent graduate looking to expand your work history with some hands-on professional experience. The role will be 6 hours a day within business hours but there may be a need for some longer days or flexibility on occasion given the international nature of the business.

Job responsibilities:

  • Adapt the brand voice and communicate with social media followers and customers over channels including Facebook and Instagram
  • Provide excellent customer service with a high attention to detail in writing/editing
  • Offer product knowledge to an engaged customer base
  • Follow up with customers through our platforms
  • Work with other customer service and distribution staff to find an effective and fast resolution to any customer issues

Qualifications:

  • Strong understanding of social media channels, especially Instagram and Facebook
  • 1+ years of customer service experience from professional, retail environment or e-commerce is desired
  • Excellent writing and editing skills with attention to grammar and sentence structure
  • Ability to provide a positive customer experience in writing
  • Knowledge of or interest in tattoo’s is ideal
  • Open mindedness and ability to be witty where appropriate is essential
  • Natural problem solving skills are desired