A fast-growing business that helps recruitment & search business owners generate leads and increase sales.
The company is looking at recruiting a Top Performing ‘Appointment Setter.’
This is a home-based role. Smart casual dress code is required as occasionally you may be on camera. We are an inclusive culture that celebrates a diverse workforce.
Positive reinforcement is also encouraged to promote a strong employee morale.
For the last 15 years, we have coached thousands of staffing, recruitment and search firms worldwide on how to win more sales with a proven and predictable client attraction system consistently.
Now you have the opportunity to be a part of that and help take us to the next level.
Role: APPOINTMENT SETTER
Location: Remote/Home-based
Compensation: Commission only with earning potential up to £28K ($39K) - £40K ($56K) per year.
This is a perfect role for driven individuals committed to getting the best results for the client. You must have experience in connecting with prospects and guiding them to the right solution for them. The good news is you will be coached continuously and trained in improving the results you get. The workload will be part-time and is on a self-employed basis.
The role…
Place Outbound Calls
You will receive lists of warm prospects, and you will be responsible for calling these prospects to book a sales meeting for the Sales Advisors. These calls will determine prospective clients' overall interest and eliminate clients who aren't interested.
Social media messaging
You will be responsible for reaching out to warm prospects via LinkedIn, Facebook and text, with the purpose of qualifying and booking meetings.
Email Clients
You may also use email to contact prospects, to answer any questions, schedule meetings with Sales Advisors, or reschedule meetings as needed.
Keep Accurate Records
When you contact prospective clients and talk to them about the services, you will need to keep accurate records of each conversation.
Essential Experience
Closes on 2nd March 2021
Our client is one of the world’s most iconic automotive brands, and they are seeking a Service Support Advisor to join their prestigious West London car dealership.
The Role
As Service Support Advisor, you will provide customers with a consultative booking service for the maintenance and/or repair of their vehicle, whilst ensuring the workshop is loaded in such a manner that ensures efficient utilisation of available capacity.
Your responsibilities will include:
•Answering all inbound customer booking communications by phone, email and web enquiries
•Ensuring customer details are confirmed and updated accurately
•Listening to customer's description of symptoms, clarifying the description of problems and advising accordingly
•Determining services needed, processing customer vehicles for service and repair
•Advising customers of potential work required (including warranty/recall campaigns), providing a quotation and documenting all details
•Booking vehicles into the Centre and providing booking confirmations to customers
•Determining and arranging alternative transport requirements for customers
•Contacting customers to re-engage them with products and services relevant to their vehicle
•Managing “walk in” customers through the customer journey from booking to completion
You will also provide cover for Service Advisors as required, for example, during peak periods and holidays. This will include:
•Conducting technical visual inspections, checking vehicle maintenance records and examining service schedules
•Conducting pre-booking calls to meet customer expectation
•Ensuring all keys to vehicles on site are processed through the ‘etag’ system
•Preparing service and repair estimates as per manufacturer labour operations, advising on routine maintenance / repair services required
•Advising customers on required vital jobs, providing detailed explanation and technical justification Securing future business by following up on work advised but not undertaken
•Raising orders for parts identified
•Identifying and sell value added services and accessories as required
•Assist with planning and communicating the allocation of work to Service Technicians
•Regularly following up on the progress of the customer’s vehicle and ensuring the customer is updated appropriately
•Tracking the vehicle through the workshop, remaining in constant communication with the customer during the repair process and ensuring delivery of the vehicle at the promised time
•Preparing invoices from the technical ‘write up’ and visual health check report and taking payment from customers
•Conducting post service follow ups to ensure customer satisfaction
•Resolving customer complaints and ensuring customer has positive ownership experience by interpreting customer concerns and comments
About You
For the role of Service Support Advisor, you will need to have:
•Previous experience within the motor trade / automotive industry
•Excellent communication skills and passionate about providing exceptional customer service
•Strong attention to detail, with good organisational and time management skills
Rewards
As Service Support Advisor, you will work from 8am to 6pm Monday to Friday with a 1-hour lunch, and 1 in 4 Saturdays from 8am to 1pm.
There is also a fantastic package on offer:
•Basic salary circa £28,500 per annum
•OTE bonus of £500 per month
•25 days holiday per year plus bank holidays
•Private Medical
•Option of a VW Vehicle at preferential rates
•DC Pension Scheme
•Life Assurance
How to Apply
Please note that eRecruitSmart is a Recruitment Agent and not a direct employer. Your CV will be sent to the Hiring Manager at the company who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you!
Automotive, aftersales, car, motor, service advisor, customer, service, administrator, support,
Customer Support Administrator
Immediate start - Brentford area - Customer Support Administrator
Overview:
Our leading Construction supplier is seeking a motivated and professional Customer Support Advisor to join the team.
Working within the Customer support team, you will help gather and process client orders, coordinate delivery and
monitor product movement and delivery performance.
Duties Include:
Experience Needed:
For more information, please apply today with your latest CV
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
CardifPinnacle is a subsidiary of BNP Paribas Cardif, a worldwide provider ofinsurance and savings products, and ultimately part of the global bankinggroup, BNP Paribas SA.
Thebusiness was formed in 1971 as Pinnacle Insurance Company Ltd, and establisheditself as a leading specialist provider of protection and investment solutions.
The purpose of this role is toanswer and handle all incoming calls promptly and effectively, in accordancewith the Customer Contact Centre procedures. In addition to calls, there willbe a variety of administration work to be carried out in between call work. TheCustomer Service Advisor will work as part of a team delivering a first class,professional service to all Cardif Pinnacle customers, whilst ensuring thatthat all customer records are kept accurate and up to date.
What’sin it for you?
Ouremployees are really important to us and being owned by a bank we all benefitfrom some excellent perks. Take a look at these:
PrivateHealthcare
LifeAssurance
CompanyPension (the company will add in up to 10% into your pension pot every month)
24days holiday (plus bank holidays + a day off for your birthday!)
Competitivebasic salary
VolunteeringDays
Careeropportunities
Excellentrewards platform with discounts from some of your favourite retailers
CharityFundraising
Freeshuttle bus to/from the station
On-sitesubsided coffee shop, yoga sessions and massage/reflexology
If this opportunity sounds like the challenge you arelooking for then we would love to hear from you. Apply today to take the nextstep in your career.
CardifPinnacle is a subsidiary of BNP Paribas Cardif, a worldwide provider ofinsurance and savings products, and ultimately part of the global bankinggroup, BNP Paribas SA.
Thebusiness was formed in 1971 as Pinnacle Insurance Company Ltd, and establisheditself as a leading specialist provider of protection and investment solutions.
The purpose of this role is toanswer and handle all incoming calls promptly and effectively, in accordancewith the Customer Contact Centre procedures. In addition to calls, there willbe a variety of administration work to be carried out in between call work. TheCustomer Service Advisor will work as part of a team delivering a first class,professional service to all Cardif Pinnacle customers, whilst ensuring thatthat all customer records are kept accurate and up to date.
What’sin it for you?
Ouremployees are really important to us and being owned by a bank we all benefitfrom some excellent perks. Take a look at these:
PrivateHealthcare
LifeAssurance
CompanyPension (the company will add in up to 10% into your pension pot every month)
24days holiday (plus bank holidays + a day off for your birthday!)
Competitivebasic salary
VolunteeringDays
Careeropportunities
Excellentrewards platform with discounts from some of your favourite retailers
CharityFundraising
Freeshuttle bus to/from the station
On-sitesubsided coffee shop, yoga sessions and massage/reflexology
If this opportunity sounds like the challenge you arelooking for then we would love to hear from you. Apply today to take the nextstep in your career.
Salary
£22.015k - £25.018k Per Year
Job Type
Full Time
Posted
1 day ago