customer service advisor jobs

Near barnsley, yorkshire
138Jobs Found

138 jobs found for customer service advisor jobs Near barnsley, yorkshire

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Customer Service Advisor

Elevation Recruitment

Barnsley, Yorkshire
3 days ago
Barnsley, Yorkshire
£18.5k - £19.75k Per Year
3 days ago
£18.5k - £19.75k Per Year
Elevation Recruitment Group are recruiting a Customer Service Representative for a manufacturing business in Barnsley. You will be the main contact between the client base and the internal teams and will assist in the growth and development of the business.
Customer Service Representative responsibilities will include:
*Build, develop and grow relationships with the customer base
*Manage the processing of customer orders & schedules
*Work collaboratively with Purchasing, Operations, Supply Chain and the Technical teams, ensuring delivery to customer requirements
*Support the sales team with the management of their individual accounts
*Monitor & report on KPI's (delivery performance, contract review, customer complaints)
*Escalate any issues quickly and constructively
To be considered for this role you must be able to demonstrate the following skills and experience:
*Commitment to excellent customer service, including awareness of specific customer needs
*Good administration and organisational skills
*Able to deal with all customer issues and queries professionally
*Accuracy - excellent attention to detail
*Educated to a degree level
*Experience of working in a manufacturing environment (desirable)
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor (Part-Time)

Elevation Recruitment

Barnsley, Yorkshire
3 days ago
Barnsley, Yorkshire
£18k - £18.5k Per Year
3 days ago
£18k - £18.5k Per Year
Elevation Recruitment Group Business Support are currently recruiting on behalf of a truly impressive, established manufacturing business, as they look to appoint a professional Customer Service Advisor. The position is part-time working 4 hours a day, Monday to Thursday.
The business boasts modern, open plan offices and is in a great location, very easily accessible and they also offer free parking on site.
The purpose of the role is to provide an outstanding level of customer service and ensure that the customer's experience with the business is to the highest standard at all times. The successful candidate will be dealing with a wide portfolio of customers and it is imperative that each and everyone receives the most professional of services.
Duties & Responsibilities Include:
- The first point of contact for all customers
- Maintain accurate, concise and meaningful records of all communication
- Build and strengthen relationships with customer base
- Proactively speak to customers to provide them with an order update status, always being
mindful that on occasion this may be a difficult call should the update not be in line with
customer requirements
- Operate in a manner to ensure customer relationships are of the highest standard
- Processing customer orders to ensure on-time delivery
Elevation Recruitment Group are keen to speak to applicants with the following:
- At least 12 months in a customer service environment where professional, personal service is the aim
- Previous experience in a quality assured environment
- Experience dealing with order processing and delivery issues and queries
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
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Customer Service Advisor

Blok 'N' Mesh UK Ltd

Grimethorpe, Yorkshire
2 days ago
Grimethorpe, Yorkshire
2 days ago

Blok 'N' Mesh Global Ltd have an exciting opportunity available for a Customer Service Advisor to join the team for 1 year maternity cover, with the possibility of a full-time, permanent role. The role will be based in Grimethorpe and you will receive a competitive salary.

Blok ‘N’ Mesh are the UK's leading supplier of temporary fencing.

The Customer Service Role

You will be required to handle incoming calls, process orders and off-hires, whilst providing outstanding customer service to our customers. An excellent telephone manner and computer literacy are essential for this role. 

Previous experience in a similar position is advantageous, although full training will be given.

Basic hours of work are Monday to Friday, 8am to 5pm, 40 per week.

If you feel you have the skills and experience to become the new Customer ServiceAdvisor then please click “Apply” today!

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Dutch speaking IT Customer Service Advisor

French Selection UK

Wakefield, Yorkshire
3 days ago
Wakefield, Yorkshire
£19.999k - £20k Per Year
3 days ago
£19.999k - £20k Per Year

FRENCH SELECTION UK
Dutch speaking IT Customer Service Advisor

IT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, Dutch
Salary: cca. £20,000 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62,  West Yorkshire, South Yorkshire
Ref: 362D
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 362D
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
*** Position is available with immediate start ***
*** After few weeks office based training the role is flexi home based regarding the current situation ***
*** Candidate ideally a car owner as the company is difficult to reach by public transport ***
The Company:
Our client is a fast growing company selling their products across Europe.
Main duties:
To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.
The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related technical and products problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries
The Candidate:
- Fluent in Dutch (written and spoken)
- Fluent in English (written and spoken) to high standard
- IT help desk, technical customer service experiences required
- IT studies and hardware knowledge would be a strong advantages
- Experience in the IT sector is a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- Car owner due to the company's location (no direct public transport from Leeds)
The Salary:
cca. £20,000 p.a. + Benefits
*** Position is available with immediate start ***
*** After few weeks office based training the role is flexi home based regarding the current situation ***
*** Candidate ideally a car owner as the company is difficult to reach by public transport ***
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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Finnish speaking IT Customer Service Advisor

French Selection UK

Wakefield, Yorkshire
4 days ago
Wakefield, Yorkshire
£19.999k - £20k Per Year
4 days ago
£19.999k - £20k Per Year
FRENCH SELECTION UK
Finnish speaking IT Customer Service Advisor
IT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, Finnish, Scandinavian
Salary: cca. £20,000 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62,  West Yorkshire, South Yorkshire
Ref: 362SCF
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 362SCF
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
*** Candidate must be a car owner as the company is difficult to reach by public transport ***
*** Open to recent graduate too, training will be provided ***
The Company:
Our client is a fast growing company selling their products across Europe.
Main duties:
To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.
The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related technical and products problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries
The Candidate:
- Fluent in Finnish (written and spoken)
- Fluent in English (written and spoken) to high standard
- IT help desk, technical customer service experiences required
- IT studies would be a strong advantages
- Experience in the IT sector is a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate
- Car owner due to the company's location (no local public transport)
The Salary:
cca. £20,000 p.a. + Benefits
*** Candidate must be a car owner as the company is difficult to reach using public transport ***
*** Open to recent graduate too, training will be provided ***
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.
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Customer Service Advisor

Direct Line Group

BarnsleyBarnsley
16 days ago
BarnsleyBarnsley
16 days ago

This is a 6 month fixed term contract

Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.

We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important.

What we’re looking for:

The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a

  • Customer Service Advisor

All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.

As a Customer Service Advisor, we want you to bring your previous experience, skills and knowledge to the team. You’ll need to demonstrate your experience in dealing with our customers as you will be the first point of customer contact for the DLG Auto Services liaising with our customers and the respective claims and internal functions as appropriate to our own high standards.as well as working to tight deadlines to meet our customer’s needs. If you love to stay busy this role is really for you.

What you’ll be doing:

  • You will deliver high levels of customer contact and communications throughout the vehicle repairs.
  • Constant delivery of Service Level Agreements, ensuring customers are contacted regarding repairs
  • Identifying, owning and handling the risks involved in running our business appropriate to role, in line with the Direct Line Group risk framework'.
  • You will be accountable for your individual performance and also contributing to site performance.

Who you’ll be working with:

We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.

You will be working as part of our office team reporting directly to the office manager Working within a team of customer service advisors , responsible for customer communication and delivering a flawless customer journey and you will be part of the wider site team.

What we’ll give you:

Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package

Our teams are always supporting their local communities and love getting involved in charity events and family days.

This is a 6 month fixed term contract

Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a phenomenal quality of service for our customers.

We know that our customer’s vehicles make getting from A to B that much easier, whether it’s to do the weekly shop, the school run or to get things delivered, it’s all important.

What we’re looking for:

The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a

  • Customer Service Advisor

All roles are at the heart of our Auto Services business and you’ll need be enthusiastic, upbeat and committed to delivering the best repair service.

As a Customer Service Advisor, we want you to bring your previous experience, skills and knowledge to the team. You’ll need to demonstrate your experience in dealing with our customers as you will be the first point of customer contact for the DLG Auto Services liaising with our customers and the respective claims and internal functions as appropriate to our own high standards.as well as working to tight deadlines to meet our customer’s needs. If you love to stay busy this role is really for you.

What you’ll be doing:

  • You will deliver high levels of customer contact and communications throughout the vehicle repairs.
  • Constant delivery of Service Level Agreements, ensuring customers are contacted regarding repairs
  • Identifying, owning and handling the risks involved in running our business appropriate to role, in line with the Direct Line Group risk framework'.
  • You will be accountable for your individual performance and also contributing to site performance.

Who you’ll be working with:

We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.

You will be working as part of our office team reporting directly to the office manager Working within a team of customer service advisors , responsible for customer communication and delivering a flawless customer journey and you will be part of the wider site team.

What we’ll give you:

Rewarding you is important to us, that's why we'll recognise your hard work and support you give our customers every step of the way with a very competitive salary and an industry leading reward package

Our teams are always supporting their local communities and love getting involved in charity events and family days.

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Customer Service Advisor

CAPITA

Rotherham, Yorkshire
4 days ago
Rotherham, Yorkshire
4 days ago
Job Title: Customer Service Advisor
Location: Working at our office at Capita, Wath-Upon-Dearne
Salary: £18,135 per annum
Permanent Role

Job title:

Customer Service Advisor

Job Description:

Support a faster national response as a Customer Service Advisor

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.

In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.

What you’ll be doing:

  • supporting with inbound calls within a contact centre
  • delivering a service which makes your customers feel valued and supported
  • dealing with a number of customer questions and queries regarding billing, general enquires and helping to improve their service

What we’re looking for:

  • confidence and the ability to communicate clearly and effectively
  • an ability to learn new skills quickly including adopting new processes and technology
  • an ability to think on your feet and adapt to different situations
  • a good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers

What’s in it for you?

  • A competitive salary
  • 22 days’ holiday (pro rata) plus public holidays
  • Pension scheme
  • Monthly incentive scheme
  • A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.


Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location:

Rotherham

,

United Kingdom

Time Type:

Contract Type:

Permanent
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Customer Service Advisor

CAPITA

Leeds, Yorkshire
4 days ago
Leeds, Yorkshire
4 days ago
Job Title: Customer Service Advisor
Location: Working at our office in Arlington Business Centre, Leeds
Salary: £18,135 per annum
Permanent Role

Job title:

Customer Service Advisor

Job Description:

Support a faster national response as a Customer Service Advisor

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Our customer service teams are supporting business to respond to a huge increase in demand, due to the current Covid-19 pandemic. We handle over 100 million customer conversations every year. This includes helping people who are in vulnerable or stressful situations, as well as processing essential documents and information.

In this role, you’ll take calls from a wide range of customers with a variety of queries ranging from billing enquiries to complaint handling to network issues. It will be your job to provide a warm, friendly and professional welcome to all and proactively try to resolve their query as quickly and efficiently as possible. We’ll train you to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. There’s a real team spirit and everyone supports and motivates each other.

What you’ll be doing:

  • supporting with inbound calls within a contact centre
  • delivering a service which makes your customers feel valued and supported
  • dealing with a number of customer questions and queries regarding billing, general enquires and helping to improve their service

What we’re looking for:

  • confidence and the ability to communicate clearly and effectively
  • an ability to learn new skills quickly including adopting new processes and technology
  • an ability to think on your feet and adapt to different situations
  • a good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers

What’s in it for you?

  • A competitive salary
  • 22 days’ holiday (pro rata) plus public holidays
  • Pension scheme
  • Monthly incentive scheme
  • A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role. We’re continuing to adapt to the unprecedented circumstances brought about by COVID-19. Wherever possible, all interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.


Capita colleagues are only permitted to work from one of our offices where there is an essential reason for them to do so. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location:

Leeds

,

United Kingdom

Time Type:

Contract Type:

Permanent
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Part Time Customer Service Advisor

Card Factory

Wakefield
18 days ago
Wakefield
18 days ago

Do you lead the way?  

Are you a grafter?  

Are you loyal?  

If yes, read below to see how you could be a part of our story!  

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

Our customer service team are now looking for a Part-Time Customer Service Advisor to join our current team in Wakefield. You must be available to work weekends.

As a Customer Service Advisor, you are able to make a huge contribution to retaining customers and you get to take hold of the little wins in a case for overall job satisfaction! Join a team with ongoing training and support, fantastic team spirit and ability to work towards a common goal.

Main Responsibilities
  • To serve our retail and online customers through voice, email and live chat;
  • To implement a single customer service model across stores & online;
  • To implement customer services policies and processes for multi-channel propositions;
  • To manage service standards and KPIs across all aspect of customer service;
  • Strong process and technology/channel knowledge (live chat, social);
  • Keep the customer at the heart of what we do;
  • Build strong relationships across retail, commercial, online and operations teams.
The Ideal Candidate
  • You will have experience with Telephone, Email and Live Chat communication;
  • Customer Service experience is essential;
  • Strong understanding of multi-channel propositions (click & collect, shipping);
  • Excellent communication skills, both written and verbal are essential to interact with all teams and levels of the business;
  • Good team player, willing to learn and take ownership with a professional and ‘can do’ attitude;
  • An exceptional eye for detail;
  • Good level of computer literacy - Microsoft Excel and Outlook are essential.

 

 

About The Company

In return we offer a wide range of benefits to support your physical, mental and financial wellbeing.

  • 25 holidays + 8 bank holidays
  • Save as you Earn scheme
  • 15% Staff Discount
  • Discounted Gym Memberships
  • O2 open mobile contracts
  • Salary Finance
  • Pension 
  • Discounted Car Leasing
  • Employee Care
  • Flex My Day
  • Card Factory Foundation
  • MyCardFactory App: discounts at leading retailers

Disclaimer: If needed, this role may involve out of hours and weekend working to support the business needs and the ideal candidate will hold a full clean driving license as travel between group sites could be required at necessary times. 

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: 

vacancies@cardfactory.co.uk?subject=Recruit%20-%20Query%20

 (we do not accept CVs/Applications via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies please.

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Customer Service Advisor

Card Factory

Wakefield
18 days ago
Wakefield
18 days ago

Do you lead the way?  

Are you a grafter?  

Are you loyal?  

If yes, read below to see how you could be a part of our story!  

 

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

Our customer service team are now looking for a Full Time Customer Service Advisor to join our current team in Wakefield.

As a Customer Service Advisor, you are able to make a huge contribution to retaining customers and you get to take hold of the little wins in a case for overall job satisfaction! Join a team with ongoing training and support, fantastic team spirit and ability to work towards a common goal.

Main Responsibilities
  • To serve our retail and online customers through voice, email and live chat;
  • To implement a single customer service model across stores & online;
  • To implement customer services policies and processes for multi-channel propositions;
  • To manage service standards and KPIs across all aspect of customer service;
  • Strong process and technology/channel knowledge (live chat, social);
  • Keep the customer at the heart of what we do;
  • Build strong relationships across retail, commercial, online and operations teams.
The Ideal Candidate
  • You will have experience with Telephone, Email and Live Chat communication;
  • Customer Service experience is essential;
  • Strong understanding of multi-channel propositions (click & collect, shipping);
  • Excellent communication skills, both written and verbal are essential to interact with all teams and levels of the business;
  • Good team player, willing to learn and take ownership with a professional and ‘can do’ attitude;
  • Flexible to work weekends;
  • An exceptional eye for detail;
  • Good level of computer literacy - Microsoft Excel and Outlook are essential.

 

 

About The Company

In return we offer a wide range of benefits to support your physical, mental and financial wellbeing.

  • 25 holidays + 8 bank holidays
  • Save as you Earn scheme
  • 15% Staff Discount
  • Discounted Gym Memberships
  • O2 open mobile contracts
  • Salary Finance
  • Pension 
  • Discounted Car Leasing
  • Employee Care
  • Flex My Day
  • Card Factory Foundation
  • MyCardFactory App: discounts at leading retailers

Disclaimer: If needed, this role may involve out of hours and weekend working to support the business needs and the ideal candidate will hold a full clean driving license as travel between group sites could be required at necessary times. 

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: 

vacancies@cardfactory.co.uk?subject=Recruit%20-%20Query%20

 (we do not accept CVs/Applications via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies please.

Salary

£18.5k - £19.75k Per Year

Job Type

Full Time

Posted

3 days ago

Description

Elevation Recruitment Group are recruiting a Customer Service Representative for a manufacturing business in Barnsley. You will be the main contact between the client base and the internal teams and will assist in the growth and development of the business.

Customer Service Representative responsibilities will include:

*Build, develop and grow relationships with the customer base
*Manage the processing of customer orders & schedules
*Work collaboratively with Purchasing, Operations, Supply Chain and the Technical teams, ensuring delivery to customer requirements
*Support the sales team with the management of their individual accounts
*Monitor & report on KPI's (delivery performance, contract review, customer complaints)
*Escalate any issues quickly and constructively


To be considered for this role you must be able to demonstrate the following skills and experience:

*Commitment to excellent customer service, including awareness of specific customer needs
*Good administration and organisational skills
*Able to deal with all customer issues and queries professionally
*Accuracy - excellent attention to detail
*Educated to a degree level
*Experience of working in a manufacturing environment (desirable)

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.