location_0_addressRegionName

location_0_addressCountryName

OFFSITE

PERMANENT

FULL_TIME

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ADAPTED_NOW

UNKNOWN

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You will be confident working with a range of different stakeholders to foster strong partnerships with different organisations and community groups, using negotiating and influencing skills to galvanise around an issue and design initiatives with consensus. As part of this team, you will be working closely with the Poverty Reduction and Digital Inclusion Lead, this role will be crucial in advancing the organisation's commitments to social justice, reducing inequalities, and supporting residents with the cost of living.

KBSkills

ACTIVE

Babergh and Mid Suffolk District Councils are looking for a Community Navigator to join our team in Ipswich, Suffolk. You will join us on a full-time, permanent basis, working 37 hours per week. The successful candidate will earn a competitive salary of £36,124 - £42,708 per annum (pro rata for part time).Full time, part time and job share opportunities will be considered.What we are looking forWe are looking for a Community Navigator to join our Customer Experience Team. To be successful, you will share our <a href="https://www.suffolkjobsdirect.org/#en/sites/CX_20001/pages/11002" rel="nofollow noopener noreferrer" target="_blank">values</a>, commitment, and motivation to make a difference for our residents, clients, and communities.This is an exciting opportunity to be involved in testing, assessing and iterating financial inclusion initiatives in a place-based way, while helping to collectively shape longer term poverty reduction policy in Mid Suffolk.About the roleThe Customer Experience team is a dynamic service dedicated to ensuring council services are of high quality and accessible to all residents. As part of this team, you will be working closely with the Poverty Reduction and Digital Inclusion Lead, this role will be crucial in advancing the organisation's commitments to social justice, reducing inequalities, and supporting residents with the cost of living.This role will work collaboratively to trial innovative approaches to improving the financial resilience of our communities, using new tools to gain fresh insight into residents in financial need. You will work closely with the Poverty Reduction Lead to bring together a range of internal and external stakeholders to identify areas of need and support to design and deliver collaborative, place based interventions in our communities. You will play a pivotal part in upskilling our front line services and community groups to make financial inclusion and digital inclusion support more accessible, through direct delivery of light touch training and resources. About youYou will ideally have a background in community development, or a similar role, and the ability to identify opportunities between different services and organisations to strengthen support for residents. You will have experience of designing and delivering engaging training to a range of audiences, as well as excellent facilitation skills and the ability to convey complex information in an accessible way. This is a dynamic role that requires a motivated individual, who is able to take initiative and work collaboratively to find creative solutions.Relationship building is a key function of this role. You will be confident working with a range of different stakeholders to foster strong partnerships with different organisations and community groups, using negotiating and influencing skills to galvanise around an issue and design initiatives with consensus. A thorough knowledge of welfare rights and the benefits system would also be advantageous, as well as an understanding of the drivers and challenges of digital exclusion, although training will be provided. You will be adaptable, and able to work flexibly to be responsive to the needs of our communities.About usWorking together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.Benefits<ul><li>Great opportunities for learning and development.</li><li>Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).</li><li>Competitive Local Government Pension Scheme.</li><li>Wellbeing Support Programme.</li><li>Employee Assist Programme.</li><li>Health Care Options.</li></ul>Closing date: 5pm, 28 April 2025.If you think you have what it takes to be successful in this Community Navigator ​​​role, please click apply. We would appreciate the opportunity to consider your application.This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

Babergh and Mid Suffolk District Council

Community Navigator

Community Development

Community Intervention

Customer Experience

Employee Assistance Plan

Environmental Economics

Financial Analysis

Healthcare

Local Government

Negotiation Skills

Problem Solving Skills

Team Player

Testing

Training/Teaching

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