We currently have an exciting opportunity for a Business Development Manager within the South West of England. You’ll be responsible for managing all aspects of the Sales and Service cycle in respect to the counties you are allocated. Typically, this will be around four counties and approximately 50 self-employed local advisor businesses. You'll be responsible for the recruitment, support, coaching, and development of the local advisors to help ensure sales and profit are optimised, whilst also ensuring the delivery of excellent customer service.

You'll be building and managing your diary capacity in your geographical area, and ensuring each local advisor has enough leads to run a profitable business, while meeting customer demand for appointments. You’ll ensure your activities deliver a high return on investment, while helping advisors to achieve their earning objectives and work on key performance indicators (KPIs). You'll support and run team meetings for local advisors to support their development, and adhere to the business development cycle of contact, including regular phone contact, 1:1 meetings, and field visits.

You'll work with key stakeholders across the business, in particular the Account Management team to ensure customers within your area receive consistently high levels of customer service. You'll be educating advisors, and ensuring that they understand the importance of working to service best practice KPIs, and when failures in service do occur, you'll be required to provide telephone, starleaf (video conferencing) or face-to-face contact to local advisors and customers, taking full responsibility for service recovery.

You'll have a good degree of sales and management experience, be a self-starter and demonstrate the ability to confidently drive sales and sales performance in the field. In return, you will receive a wide range of benefits, including private medical insurance, a company car, and discretionary target-driven bonuses.

If this exciting role is of interest to you please apply by submitting your curriculum vitae and covering email stating your suitability.

Everyone who applies will receive a response.

MASS are seeking an experienced and motivated Business Development Manager to lead their maritime defence campaign. This exciting opportunity requires an individual who can position MASS’s key offerings, within Electronic Warfare, Digital Services and high-level Training Support, towards the maritime defence markets within the UK and overseas.  They will take over and develop the current maritime campaign, its strategic direction and ongoing pursuits, maturing MASS’s reach and brand and seeking new opportunities, all in order to win business for the company.  Working as part of a high-performing team they will also enjoy a strong degree of autonomy and associated responsibility.  Whilst the MASS locational centre of gravity is based around St Neots and Lincoln, this role allows a highly flexible working routine, being primarily client and partner focused – hence home location is not a principal factor. 

Job Purpose

To determine and win business opportunities which lead to order generation and revenue, whilst developing the brand and reputation of MASS. To explore and develop areas of capability development for the Group, enabling sustainment of a market-leading position.

Key Duties & Responsibilities:

• Support the creation and annual review of business plans and relevant marketing plans;
• Own, develop and maintain the Maritime Campaign Plan.
• Achieve allocated targets as part of the defence maritime campaign;
• Attend regular team and Group meetings as appropriate;
• Develop, manage, and maintain capture plans in support of opportunities and campaigns with regular reporting and dissemination of associated information;
• Maintain regular updates and reporting on ongoing opportunities;
• Determine appropriate exhibitions and conferences to attend, developing campaigns, and maximising the return on investment through targeted messaging and meetings for the events;
• Management of assigned key customer accounts, aligned with capture management of assigned pursuits;
• Identify and nurture business opportunities;
• Provide support to regular reporting of opportunities, campaigns, and accounts (incl. monthly Business Development report);
• Support the creation of marketing materials in support of events, campaigns, and capabilities (incl. social media messaging, marketing brochures, updates to the Company website, whitepapers, and other formats);
• Bid management of assigned bids;
• Proposal preparation as part of a bid team (where required);
• Undertake other tasks to support the team (where required);
• Comply with Company policies and procedures (including the Business Management System);
• Adhere to the MASS values.

Competencies

General Profile:

• Requires specialised depth and/or breadth of knowledge in the UK defence (maritime) domain
• Leads others to solve complex problems
• Works independently, with guidance in only the most complex situations
• May lead departmental teams or projects as required 

Job Functional Knowledge - Requires specialised depth and/or breadth of expertise within UK defence (maritime) domain. 

Business Expertise - Interprets MASS’s internal/external business challenges and recommends best practices to improve products, processes and services. 

Leadership - Leads projects with notable risk and complexity; develops the strategy for project execution. 

Problem Solving - Leads others to solve complex problems; uses sophisticated thought to exercise judgement and identify innovative solutions. 

Impact - Impacts the achievement of operational, project and service objectives; work is guided by divisional policies.

Interpersonal Skills - Communicates difficult concepts and negotiates with others to adopt a different point of view.

Qualifications & Experience:

Essential:

• Knowledge and understanding of UK defence (maritime) domain 

Desirable:

• Experience of Business Development and Account Management within Defence markets

MASS are an equal opportunities employer

Technical Business Development Manager

Based in Yate, our client provides robust, innovative machine solutions for the packaging industry.

A fantastic opportunity has arisen for a Technical Business Development Manager to join their successful speciality plant based in Yate. Reporting to the Sales Director, the successful candidate will generate sales, develop supply chain relationships of bought-in machines and parts, be responsible for build machine sales, other machine sales and obsolescence and be the interface with other Sales Managers for machine sales linked to corrugated sales.

The role will be based from home with regular travel predominately to UK locations and will require overnight stays when necessary.

Main duties will include:

• Manage Customer relations.
• Maintain Protean database.
• Liaise with Engineering team.
• Generate leads.
• Handle enquiries.
• Provide costings for enquiries in line with the costing model.
• Support the sales team.
• Create and analyse reports and share the findings as requested.
• Analysis and action of service report finding.
• Keeping customer contact details up to date.
• Maintaining service contracts.
• Ad hoc duties as required.

Skills, knowledge and experience

• Excellent IT skills with a good understanding of general PC packages.
• Quality systems, environmental and health and safety experience.
• Some previous experience of cost estimating, ideally in an engineering environment.
• Excellent attention to detail.
• Be an excellent communicator who is flexible, creative and thrives in a challenging environment.
• Organised, pro-active individual who demonstrates a positive and professional attitude.
• Be able to work as part of a team and under own initiative.

In return you will receive a highly competitive salary.