Candidates with the relevant experience or job titles of: Helpline Advisor, Helpline presenter Customer Service Advisor, Customer outreach, Customer Service Representative, Customer Support, Consumer Aid, Consumer Support Advisor, Consumer Services Officer, Client Services Support, Client Support Agent and Consumer Services Administrator will also be considered for this role. Provide support to energy advisors on the Advice Line and advice projects, including helping them to identify when clients may be entitled to unclaimed benefits.