Applications Support Engineer Jobs in the United Kingdom
Salt
£220 Per Day
Staines, HC
This includes addressing issues related to databases, upgrades, plugin installations, clones, reporting, performance analytics, artificial intelligence, and tools that support developers in their daily work. The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Leidos
Farnborough, Southern
Understanding of ITIL processes and their importance in a support environment with specific consideration to incident, problem, change and release management; Excellent communication skills (oral and written), including the ability to listen effectively; Ability to translate technical issues into user friendly language; Exposure to Incident Management toolsets such as Service Now or Remedy would be beneficial; An excellent team player; Quick learner; Strong self-awareness, and a capacity to reflect on own practice and to learn from mistakes; It would be great if you had any experience in the following: Strategic: Support the Shift Supervisor in the provision of application support and maintenance services; Support and maintain customer relationships as part of an application support team; Contribute to ensuring the skills within the application support team are kept relevant to changing technologies of which customers take advantage of throughout their service term; Work closely with Line Manager to identify personal development opportunities as part of the Leidos Individual Development Plan (IDP) process; Work closely with Line manager to identify and fulfil annual goals as part of Leidos annual performance review process.
Lifeline IT
£38000 Per Year
Borehamwood, HC
Other organisations may call this role Field IT Engineer, IT Support Engineer, Windows Support Engineer, Desktop Support Engineer, 1st Line Support Engineer, Technical Support Engineer, or Helpdesk Analyst. As an IT Support Field Engineer, you’ll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need.
Tenerity
£40000 Per Year
London, London
Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region. You will proactively monitor our platform health (dashboard, monitors, alerts, etc) to provide quick workaround for critical issues and keep business stakeholders updated promptly in case of any interruption.
Brakes
Reading, HC
Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience.
Kent PLC
Woking, HC
Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA) and Operating Level Agreement (OLA) time frames, KPI’s (key performance index), meeting or exceeding customer’s requirements and expectations. The IT Support Analyst reporting to Regional Service Desk Supervisor UK/Europe, provides support to Kent employees with a key focus on customer service (internal users) globally where Kent operates.
AWD online
Welwyn Garden City, HC
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire. As an IT Support Engineer / First Line and Second Line Help Desk Analyst you will join a busy service desk with a company that is a respected, established and growing, that develops, sells, and supports its own Social Housing Software along with a number of other complimentary third party applications throughout the entire UK.
Lifeline IT
£35000 Per Year
Peterborough, ANGL
A confident and proactive approach in furthering technical knowledge and imparting this knowledge to other members of the team. - A team-oriented approach (both immediate and wider team) to working and the ability to work equally as well as independently.
AWD online
£24000 Per Year
Chessington, London
As the Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst you will accurately log and categorise incoming support requests where you will initially diagnose and attempt to fix the issue, escalating complex issues to the 2nd or 3rd Line Support Teams when required. Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.