application support analyst jobs

Near midlands
38Jobs Found

38 jobs found for application support analyst jobs Near midlands

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Application Support Analyst

The Huntsman Group

Liverpool, NW
21 days ago
Liverpool, NW
21 days ago

Applications Support Analyst - 12 month Fixed term

Location: Liverpool
Closing date: 07/02/2021
Salary: £35,845.86 per annum
Hours per week: 35

We’re looking for someone to join the team and be responsible for the support, maintenance, and ‘cradle to grave’ management of a set of applications, databases and software, including availability, performance and resilience, meeting business needs and adhering to all required standards and controls. Provide second and third-line support and maintenance services including incident resolution, fully integrated with any first-line support, IT Service Desk and external supplier capability, meeting business Service Level Agreements (SLAs) within on call and 24x7x365 support agreements.

Focused on being an employer of choice where people thrive and your voice is truly heard. Working with us, you’ll enjoy competitive pay, a wide range of benefits, flexible working, employee offers, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development and technology.

If you’re the kind of person that wants to do a really great job and make a difference for customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch today!

Forward your full cv along with availability for more information and a confidential chat 

Requirements

Accountabilities or “What You Have to Do”
  •  Provide comprehensive, responsive and professional second and third-line application support and maintenance services.
  • Maintain applications, databases and software, keeping up to date with vendor supported releases (and in-house upgrades for bespoke elements), testing fixes, patches and maintenance/upgrades, proactively managing performance, availability and resilience.
  • Ensure the implementation of tested fixes/patches/upgrades meets agreed Acceptance Criteria following all Group IT standards including in the areas of Change Control, Service Transition and the Project and Service Lifecycles.
  • Contribute to the ongoing maintenance of and adhere to the Group’s application, database and software support and maintenance standards and controls, including appropriate support agreements and related SLAs, and in the areas of provision and management of environments (Production, Development, Test and Disaster Recovery), currency, and technical housekeeping/maintenance activities, including proactive monitoring and alerts.
  • Ensure ongoing maintenance of the suite of detailed and integrated application, database and software support and maintenance documentation and user guidelines/manuals, and via the IT Service Manager and the Project Delivery team, input into application designs, specifications and models with non-functional and functional requirements as appropriate.
  • Maintain knowledge of industry standards and industry and technical best practice, including software tools, development languages, support and maintenance approaches.
  • Contribute to the continuous improvement of IT processes and procedures.
  • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
  • Ensure that all information security requirements, including data protection, are met inaccordance with the Group’s policy, procedures and statutory requirements.
  • Ensure that health and safety requirements are met in accordance with the Group’s policy,procedures and statutory requirements.

Knowledge, Skills and Experience
Essential
  • Experience and confidence to resolve a variety of technical challenges, e.g. escalations for advice and guidance from support and/or support issue resolution, supplier due diligence for support.
  • Experience of defining and, conformance to software development standards, tools and techniques.
  • Experience of managing external suppliers, including costs, contracts, service levels.
  • Typically, the role owner will have experience of one or more of the following mainstream
  • development languages: VB / VBA, Java, .Net, Unix Scripts and awareness of the following set of database technologies: MS Access, SQL Server, Ingres, Sybase, Progress, MySQL.
  • Strong understanding of the issues surrounding information and data security and validity.
  • Customer focused with excellent written and verbal communication skills, with the ability to
    work at all levels within the business.
  • Strong problem solving skills.
  • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines
    and manage conflicting priorities.
  • Results driven with strong analytical skills, including the ability to critically analyse complex
    information, and experience of providing meaningful management information.
  • Ability to work using own initiative as well as being an excellent team player who can work flexibly to meet business requirements.
  • Commercially aware with a focus on continuous improvement and the ability to drive change.

Desirable
  •  ITIL v3 Foundation

Competency Framework

Deliver the Vision
  • Focuses on the company's goals, understands its direction and contributes to its overall success.
  • Focus on Performance
  • Takes ownership of the performance and development of themselves, supports the development of others.

Strive for Excellence
  • Continually looks for ways to improve the service provided by self, team and the organisation.

Be Commercially Minded
  •  Aware of the need to add value to support economic, sustainable growth for the organisation.


Additional Information
  • The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role.
  • The role will be exposed to sensitive information, therefore the role holder is expected to maintain levels of confidentiality at all times.
  • In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
  • The role holder is expected to be committed to equal opportunities and to promote non- discriminatory practices in all aspects of work undertaken.


Benefits

(AGY)

Accountabilities or “What You Have to Do” Provide comprehensive, responsive and professional second and third-line application support and maintenance services. Maintain applications, databases and software, keeping up to date with vendor supported releases (and in-house upgrades for bespoke elements), testing fixes, patches and maintenance/upgrades, proactively managing performance, availability and resilience. Ensure the implementation of tested fixes/patches/upgrades meets agreed Acceptance Criteria following all Group IT standards including in the areas of Change Control, Service Transition and the Project and Service Lifecycles. Contribute to the ongoing maintenance of and adhere to the Group’s application, database and software support and maintenance standards and controls, including appropriate support agreements and related SLAs, and in the areas of provision and management of environments (Production, Development, Test and Disaster Recovery), currency, and technical housekeeping/maintenance activities, including proactive monitoring and alerts. Ensure ongoing maintenance of the suite of detailed and integrated application, database and software support and maintenance documentation and user guidelines/manuals, and via the IT Service Manager and the Project Delivery team, input into application designs, specifications and models with non-functional and functional requirements as appropriate. Maintain knowledge of industry standards and industry and technical best practice, including software tools, development languages, support and maintenance approaches. Contribute to the continuous improvement of IT processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all information security requirements, including data protection, are met inaccordance with the Group’s policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group’s policy,procedures and statutory requirements. Knowledge, Skills and Experience Essential Experience and confidence to resolve a variety of technical challenges, e.g. escalations for advice and guidance from support and/or support issue resolution, supplier due diligence for support. Experience of defining and, conformance to software development standards, tools and techniques. Experience of managing external suppliers, including costs, contracts, service levels. Typically, the role owner will have experience of one or more of the following mainstream development languages: VB / VBA, Java, .Net, Unix Scripts and awareness of the following set of database technologies: MS Access, SQL Server, Ingres, Sybase, Progress, MySQL. Strong understanding of the issues surrounding information and data security and validity. Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. Strong problem solving skills. Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Ability to work using own initiative as well as being an excellent team player who can work flexibly to meet business requirements. Commercially aware with a focus on continuous improvement and the ability to drive change. Desirable ITIL v3 Foundation Competency Framework Deliver the Vision Focuses on the company's goals, understands its direction and contributes to its overall success. Focus on Performance Takes ownership of the performance and development of themselves, supports the development of others. Strive for Excellence Continually looks for ways to improve the service provided by self, team and the organisation. Be Commercially Minded Aware of the need to add value to support economic, sustainable growth for the organisation. Additional Information The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role. The role will be exposed to sensitive information, therefore the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. The role holder is expected to be committed to equal opportunities and to promote non- discriminatory practices in all aspects of work undertaken.
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Test Analyst

SEARCHABILITY

Chester, NW
3 days ago
Chester, NW
£22k - £32k Per Year
3 days ago
£22k - £32k Per Year

Test Analyst
Manual Testing / Agile / SQL / Test Planning
Brand New Opportunity for a Tester to join Software House in Chester
  • We are a leading provider of software
  • Easy to access office based in Chester
  • Up to £32k plus benefits
  • To apply call Gabbi on 01244 567 567 or email gabbi.trotter@searchability.co.uk


Sourced by @ITJobs_NW - your 24/7 twitter feed of latest IT vacancies in the North West
WHO ARE WE?
We are a leading Software House operating out of Chester. We are now looking for an ambitious Software Tester to join us, we are proud of our success story and look for passionate and driven individuals who want to be part of it! Our office is modern and bright, and we really look after our employees with competitive pay, plus great benefits.
WHAT YOU WILL BE DOING?
As the newest member of our Testing team, you will be putting your Testing knowledge to use straight away, utilising manual testing techniques. You will be testing across web, mobile, and desktop environments and much be happy interacting with member across our whole IT Team. We offer plenty of room to grow and progress and will encourage you to learn and take on more responsibility as you grow with us!
WE NEED YOU TO HAVE...
  • At least 1 years software testing experience
  • Experience of working in an Agile environment

TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly gabbi.trotter@searchability.co.uk . For further information please call me on 01244 567 567. I can make myself available outside of normal working hours to suit between 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on twitter @Gabbibility or connect with me on LinkedIn! I look forward to hearing from you.
KEY SKILLS:
Manual Testing / Agile / SQL / Test Planning
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Test Analyst

SEARCHABILITY

Chester, NW
3 days ago
Chester, NW
£22k - £26k Per Year
3 days ago
£22k - £26k Per Year

Test Analyst
Manual Testing / Agile / SQL / Test Planning
Brand New Opportunity for a Tester to join Software House in Chester
  • We are a leading provider of software
  • Easy to access office based in Chester
  • Up to £26k plus benefits
  • To apply call Gabbi on 01244 567 567 or email gabbi.trotter@searchability.co.uk


Sourced by @ITJobs_NW - your 24/7 twitter feed of latest IT vacancies in the North West
WHO ARE WE?
We are a leading Software House operating out of Chester. We are now looking for an ambitious Software Tester to join us, we are proud of our success story and look for passionate and driven individuals who want to be part of it! Our office is modern and bright, and we really look after our employees with competitive pay, plus great benefits.
WHAT YOU WILL BE DOING?
As the newest member of our Testing team, you will be putting your Testing knowledge to use straight away, utilising manual testing techniques. You will be testing across web, mobile, and desktop environments and much be happy interacting with member across our whole IT Team. We offer plenty of room to grow and progress and will encourage you to learn and take on more responsibility as you grow with us!
WE NEED YOU TO HAVE...
  • At least 1 years software testing experience
  • Experience of working in an Agile environment

TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly gabbi.trotter@searchability.co.uk . For further information please call me on 01244 567 567. I can make myself available outside of normal working hours to suit between 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on twitter @Gabbibility or connect with me on LinkedIn! I look forward to hearing from you.
KEY SKILLS:
Manual Testing / Agile / SQL / Test Planning
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Test Analyst

SEARCHABILITY

Chester, NW
3 days ago
Chester, NW
£22k - £26k Per Year
3 days ago
£22k - £26k Per Year

Test Analyst
Manual Testing / Agile / SQL / Test Planning
Brand New Opportunity for a Tester to join Software House in Chester
  • We are a leading provider of software
  • Easy to access office based in Chester
  • Up to £26k plus benefits
  • To apply call Gabbi on 01244 567 567 or email gabbi.trotter@searchability.co.uk


Sourced by @ITJobs_NW - your 24/7 twitter feed of latest IT vacancies in the North West
WHO ARE WE?
We are a leading Software House operating out of Chester. We are now looking for an ambitious Software Tester to join us, we are proud of our success story and look for passionate and driven individuals who want to be part of it! Our office is modern and bright, and we really look after our employees with competitive pay, plus great benefits.
WHAT YOU WILL BE DOING?
As the newest member of our Testing team, you will be putting your Testing knowledge to use straight away, utilising manual testing techniques. You will be testing across web, mobile, and desktop environments and much be happy interacting with member across our whole IT Team. We offer plenty of room to grow and progress and will encourage you to learn and take on more responsibility as you grow with us!
WE NEED YOU TO HAVE...
  • At least 1 years software testing experience
  • Experience of working in an Agile environment

TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly gabbi.trotter@searchability.co.uk . For further information please call me on 01244 567 567. I can make myself available outside of normal working hours to suit between 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on twitter @Gabbibility or connect with me on LinkedIn! I look forward to hearing from you.
KEY SKILLS:
Manual Testing / Agile / SQL / Test Planning
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Test Analyst

SEARCHABILITY

Chester, NW
4 days ago
Chester, NW
£20k - £27k Per Year
4 days ago
£20k - £27k Per Year

Test Analyst- Deeside, near Chester
Manual Software Testing / UAT Testing / Agile / JIRA / SQL
Amazing opportunity for a Software Tester to join a household name company!
  • Based just outside of Chester, with free onsite parking
  • Currently 100% remote, long term flexibility
  • Great training and progression opportunities!
  • Competitive starting salary, up to £27k, 25 days holiday, discounts, onsite restaurant, and so much more!
  • To apply please call 01244 567567 or email gabbi.trotter@searchability.co.uk


Sourced by @TechCareers_NW - your 24/7 twitter feed of latest IT vacancies across the North and Yorkshire
WHO ARE WE?
We're a thriving retailer with a head office just outside of Chester. Due to our ongoing growth and success we are looking for an ambitious individual with a background in Software Testing to join the team.
If this sounds like the kind of place in which you would thrive, then apply today! Interviews being held ASAP via Video.
WHAT WILL YOU BE DOING?
This role is suited to a tester with 6 months plus experience, who is keen to expanding on their Functional, Web and UAT Testing. We need someone who is truly passionate about progressing their career, someone who learns in their own time, and lives and breathe technology!
You will be working alongside experienced individuals carrying out both Manual and Automation testing across our bespoke software systems, and customer facing website. This is a key role in our SDLC and a great chance for you to join one of the top employers in the North West area.
WE NEED YOU TO HAVE….
  • 6 months plus software testing experience
  • Knowledge of JIRA and SQL

TO BE CONSIDERED…
Please either apply by clicking online or emailing me directly to gabbi.trotter@searchability.co.uk. For further information please call me on 07833 983 695. I can make myself available outside of normal working hours to suit from 7am to 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @Gabbibility or connect with me on LinkedIn, just search Gabbi Trotter in Google! I look forward to hearing from you.
KEY SKILLS
Manual Software Testing / UAT Testing / Agile / JIRA / SQL
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Senior BI Developer

National Health Service

Liverpool, NW
6 days ago
Liverpool, NW
£38.89k - £44.503k Per Year
6 days ago
£38.89k - £44.503k Per Year

Job Reference: 410-SBID721-MF-A

Employer:
Liverpool Heart and Chest Hospital NHS Foundation Trust
Department:
410 L5 Information (681516)
Location:
Liverpool
Salary:
£38,890 to £44,503 pa

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs.

As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.


Secondment or Fixed Term for 6 months.

We are looking for an enthusiastic and experienced BI Developer to join our Data Warehouse team. This challenging role involves working with complex processes and data across our legacy and new data warehouses.

The successful candidate will be a highly motivated developer with outstanding IT skills who is able to work with minimal supervision while handling conflicting priorities; they will be a dogged problem-solver capable of exploring every possible means to deliver the best possible solution, and must have excellent written and verbal communication skills, being self-assured when dealing with staff in all areas of the organisation. Proficiency in working with large datasets in SQL databases is essential and knowledge of NHS datasets would be advantageous.



We reserve the right to close this vacancy early. Therefore, interested applicants are advised to apply as early as possible.

Please review the job description and person specification carefully before applying to ensure that you meet the essential requirements for the post.

All applicants will be contacted and informed by email whether they were successfully shortlisted for interview.

As part of you pre-employment checks we will be required to obtain satisfactory references. We require at least one written reference from your current or most recent employer. We are only able to accept references from a professional work email address.

From April 2017 the Government plans to extend the requirement to provide a criminal record certificate to Tier 2 visa applicants coming to work in Education, Health and Social Care sectors and to their adult dependants.

If you are a Tier 2 visa applicant and you are coming to work in an occupation defined by the relevant Standard Occupational Classification (SOC) code, you will be required to provide a criminal record certificate from any country you have lived in for 12 months or more in the last 10 years, this is also applicable for your adult dependants.

Employers are expected to implement the Care Certificate for all applicable new starters from April 2015. The Care Certificate aims to equip health and social care support workers with the knowledge and skills which they need to provide safe, compassionate care. We expect all new starters in clinical, patient facing posts (bands 1-4) to complete all 15 standards of the Care Certificate, within their first 6 months with the Trust.

Flexible Working applications will be considered in line the Trusts flexible working policies.

The Trust is a no-smoking site.

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Information Analyst

National Health Service

1829 Building, NW
6 days ago
1829 Building, NW
£31.365k - £37.89k Per Year
6 days ago
£31.365k - £37.89k Per Year

Job Reference: 373-CSS0304

Employer:
Cheshire and Wirral Partnership NHS Foundation Trust
Department:
Information Analyst
Location:
1829 Building, Countess of Chester Health Park, Chester
Salary:
£31,365 - £37,890 per annum

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside.

We provide physical and mental health services, as well as learning disabilities, to a total population of around one million people.

Situated near two thriving cities in Liverpool and Manchester, CWP operates from 66 sites across Cheshire and Merseyside, including Wirral, Chester, Winsford, Crewe, Macclesfield, Sefton and Trafford.
We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running and committed to delivering person centred care.

The Care Quality Commission (CQC) has rated CWP as ‘Good’ overall, ‘better’ for treatments and ‘Outstanding’ for care.

We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you.

Apply now to join our skilled and friendly teams and help us to deliver our vision to improve health and wellbeing by providing high quality care.

We are committed to equal opportunities and we welcome applicants from all sections of the community to ensure our workforce is representative of the population we serve.

We support anyone with a disability thinking about applying for a job at CWP. Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’.

Visit our ‘Working for us’ pages at our Trust website to find out more about why you should choose CWP.

____________________________________________________________________________________________________


An exciting opportunity has arisen within the ICT Services department to join the Electronic Patient Record (ePR) programme team for 12 months, to assist with the deployment and migration to TPP's SystmOne of the Trust's Mental Health and Learning Disability Services.

The information analysts will assist in all stages of the implementation of SystmOne including: Data Cleansing, Process Design, Configuration, Testing and Development of Training materials as well as taking a lead for Data Cleansing, providing the supplier with support regarding migration and development of front end reports and protocols.

You will be highly motivated and have experience of working with clinical systems and clinical data. Knowledge of SystmOne and /or Carenotes as well as Read Codes and/or SNOWMED codes would be highly advantageous as would experience of supporting mental health or learning disability services as an information analyst.
The role will be based in Chester but will involve travel across the Trust's footprint. Applicants may be required to work from home on occasions.

For further details / informal visits contact:

Michael Babbs

ICT Project Manager

michael.babbs@nhs.net



____________________________________________________________________________________________________

Please note, external applicants will be required to pay for their Disclosure and Barring Service Check (DBS). Enhanced Disclosure costs £40. Standard Disclosure is £23. Administration fee is £3.50. Costs are deducted from salary following appointment. DBS costs will be waived for applicants who are being recruited for COVID-19 reasons.

If the role you are successful for requires a DBS check, you are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. Please see attached 'Update Service Applicant Guide' document for further information.

We welcome applications from people who have direct experience of accessing our services.

New entrants to the NHS will commence on the minimum of the scale stated above.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 3 day training to be completed within 6 months of start date).

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties applying for this post please contact our Recruitment Team on 01244 393100 and quote the vacancy reference number.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Please note: after applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website. By applying for this post you are agreeing to CWP transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS ESR system.

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Test Analyst

SEARCHABILITY

Chester, NW
3 days ago
Chester, NW
£22k - £26k Per Year
3 days ago
£22k - £26k Per Year

Test Analyst
Manual Testing / Agile / SQL / Test Planning
Brand New Opportunity for a Tester to join Software House in Chester
  • We are a leading provider of software
  • Easy to access office based in Chester
  • Up to £26k plus benefits
  • To apply call Gabbi on 01244 567 567 or email gabbi.trotter@searchability.co.uk


Sourced by @ITJobs_NW - your 24/7 twitter feed of latest IT vacancies in the North West
WHO ARE WE?
We are a leading Software House operating out of Chester. We are now looking for an ambitious Software Tester to join us, we are proud of our success story and look for passionate and driven individuals who want to be part of it! Our office is modern and bright, and we really look after our employees with competitive pay, plus great benefits.
WHAT YOU WILL BE DOING?
As the newest member of our Testing team, you will be putting your Testing knowledge to use straight away, utilising manual testing techniques. You will be testing across web, mobile, and desktop environments and much be happy interacting with member across our whole IT Team. We offer plenty of room to grow and progress and will encourage you to learn and take on more responsibility as you grow with us!
WE NEED YOU TO HAVE...
  • At least 1 years software testing experience
  • Experience of working in an Agile environment

TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly gabbi.trotter@searchability.co.uk . For further information please call me on 01244 567 567. I can make myself available outside of normal working hours to suit between 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on twitter @Gabbibility or connect with me on LinkedIn! I look forward to hearing from you.
KEY SKILLS:
Manual Testing / Agile / SQL / Test Planning
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Test Analyst

SEARCHABILITY

Chester, NW
3 days ago
Chester, NW
£22k - £26k Per Year
3 days ago
£22k - £26k Per Year

Test Analyst
Manual Testing / Agile / SQL / Test Planning
Brand New Opportunity for a Tester to join Software House in Chester
  • We are a leading provider of software
  • Easy to access office based in Chester
  • Up to £26k plus benefits
  • To apply call Gabbi on 01244 567 567 or email gabbi.trotter@searchability.co.uk


Sourced by @ITJobs_NW - your 24/7 twitter feed of latest IT vacancies in the North West
WHO ARE WE?
We are a leading Software House operating out of Chester. We are now looking for an ambitious Software Tester to join us, we are proud of our success story and look for passionate and driven individuals who want to be part of it! Our office is modern and bright, and we really look after our employees with competitive pay, plus great benefits.
WHAT YOU WILL BE DOING?
As the newest member of our Testing team, you will be putting your Testing knowledge to use straight away, utilising manual testing techniques. You will be testing across web, mobile, and desktop environments and much be happy interacting with member across our whole IT Team. We offer plenty of room to grow and progress and will encourage you to learn and take on more responsibility as you grow with us!
WE NEED YOU TO HAVE...
  • At least 1 years software testing experience
  • Experience of working in an Agile environment

TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly gabbi.trotter@searchability.co.uk . For further information please call me on 01244 567 567. I can make myself available outside of normal working hours to suit between 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on twitter @Gabbibility or connect with me on LinkedIn! I look forward to hearing from you.
KEY SKILLS:
Manual Testing / Agile / SQL / Test Planning
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Programme Manager

National Health Service

Saturn House, NW
2 days ago
Saturn House, NW
£45.753k - £51.668k Per Year
2 days ago
£45.753k - £51.668k Per Year

Job Reference: 350-IM2959147

Employer:
Mersey Care NHS Foundation Trust
Department:
Programme Management
Location:
Saturn House, Liverpool
Salary:
£45,753 - £51,668 per annum

Mersey Care NHS Foundation Trust provides specialist inpatient and community mental health, learning disabilities, addiction and acquired brain injury services for the people of Liverpool, Sefton and Kirkby, Merseyside. We also provide community physical health services in Liverpool, Sefton, secure mental health services for the North West of England, the West Midlands and Wales and specialist learning disability services across Lancashire, Greater Manchester, Cheshire and Merseyside.

We work closely with service users, carers and partner organisations; we have been able to make real improvements to our diverse range of services, from health and social care, right through to high secure provision. This passion to improve has been recognised by the CQC who have recently rated us “Good”.

Mersey Care’s vision and values of Continuous Improvement, Accountability, Respect, Enthusiasm and Support (CARES) drive our organisation and the way we work together to deliver services. Applicants will be expected to demonstrate, during recruitment and any subsequent employment with the Trust, that their behaviour supports our values.

The CQC stated “It was clear that most staff across the organisation understood, and were committed to, the vision and values of the organisation. These were well communicated and the work to win both hearts and minds was apparent”.

We take positive action to support disadvantaged groups and also particularly encourage applications from BAME, disabled and LGBT people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Flexible working requests will be considered for all roles.


An exciting opportunity has arisen to be part of the NHS Informatics Merseyside team seeking to improve health and deliver excellent care through digitisation.

The Programme Manager role will be responsible for ensuring projects and programmes are well planned, co-ordinated and their benefits identified and realised on delivery. You will be expected to use your knowledge and experience to deliver projects within cost and time constraints and your personal style to bring stakeholders on board to ensure successful implementation. You will need strong influencing skills as well as experience of developing business cases.

To be successful in this position, you will need to be resilient and have the ability to easily flex your approach in a changing environment. Ideally the post holder should have experience of:

  • A strong track record in programme, project and change management
  • Working within IT or Business Change projects.
  • Using role experience to feed into organisation/service strategy.
  • Being able to organise, plan and prioritise changing workloads while achieving delivery targets.
  • A good understanding of how to engage others to deliver successful, often contentious, projects and programmes.
  • Prior knowledge and experience of healthcare would be an advantage for this position.

Additionally, the post holder should have proven communication skills (written and verbal) including the ability to use tact and persuasion and be able to build long term strategic relationships, communicating clearly and regularly with stakeholders (internal and external).

Shortlisting is planned for: 15th March 2021

Interviews are planned for: 25th March 2021

For further details / informal visits contact:

NameRyan LomaxJob titleStrategic Account Manager & Head of Programme & Project ManagementEmail addressRyan.Lomax@imerseyside.nhs.ukTelephone number07887 650 387



Please ensure you check the email account from which you apply. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

Should you require a reasonable adjustment to our recruitment process please contact recruitment on 0151 472 7557 to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk) with their application number once they have completed their DBS application form. The team is able to prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Posted

21 days ago

Description

Applications Support Analyst - 12 month Fixed term

Location: Liverpool
Closing date: 07/02/2021
Salary: £35,845.86 per annum
Hours per week: 35

We’re looking for someone to join the team and be responsible for the support, maintenance, and ‘cradle to grave’ management of a set of applications, databases and software, including availability, performance and resilience, meeting business needs and adhering to all required standards and controls. Provide second and third-line support and maintenance services including incident resolution, fully integrated with any first-line support, IT Service Desk and external supplier capability, meeting business Service Level Agreements (SLAs) within on call and 24x7x365 support agreements.

Focused on being an employer of choice where people thrive and your voice is truly heard. Working with us, you’ll enjoy competitive pay, a wide range of benefits, flexible working, employee offers, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development and technology.

If you’re the kind of person that wants to do a really great job and make a difference for customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch today!

Forward your full cv along with availability for more information and a confidential chat 

Requirements

Accountabilities or “What You Have to Do”
  •  Provide comprehensive, responsive and professional second and third-line application support and maintenance services.
  • Maintain applications, databases and software, keeping up to date with vendor supported releases (and in-house upgrades for bespoke elements), testing fixes, patches and maintenance/upgrades, proactively managing performance, availability and resilience.
  • Ensure the implementation of tested fixes/patches/upgrades meets agreed Acceptance Criteria following all Group IT standards including in the areas of Change Control, Service Transition and the Project and Service Lifecycles.
  • Contribute to the ongoing maintenance of and adhere to the Group’s application, database and software support and maintenance standards and controls, including appropriate support agreements and related SLAs, and in the areas of provision and management of environments (Production, Development, Test and Disaster Recovery), currency, and technical housekeeping/maintenance activities, including proactive monitoring and alerts.
  • Ensure ongoing maintenance of the suite of detailed and integrated application, database and software support and maintenance documentation and user guidelines/manuals, and via the IT Service Manager and the Project Delivery team, input into application designs, specifications and models with non-functional and functional requirements as appropriate.
  • Maintain knowledge of industry standards and industry and technical best practice, including software tools, development languages, support and maintenance approaches.
  • Contribute to the continuous improvement of IT processes and procedures.
  • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
  • Ensure that all information security requirements, including data protection, are met inaccordance with the Group’s policy, procedures and statutory requirements.
  • Ensure that health and safety requirements are met in accordance with the Group’s policy,procedures and statutory requirements.

Knowledge, Skills and Experience

Essential
  • Experience and confidence to resolve a variety of technical challenges, e.g. escalations for advice and guidance from support and/or support issue resolution, supplier due diligence for support.
  • Experience of defining and, conformance to software development standards, tools and techniques.
  • Experience of managing external suppliers, including costs, contracts, service levels.
  • Typically, the role owner will have experience of one or more of the following mainstream
  • development languages: VB / VBA, Java, .Net, Unix Scripts and awareness of the following set of database technologies: MS Access, SQL Server, Ingres, Sybase, Progress, MySQL.
  • Strong understanding of the issues surrounding information and data security and validity.
  • Customer focused with excellent written and verbal communication skills, with the ability to
    work at all levels within the business.
  • Strong problem solving skills.
  • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines
    and manage conflicting priorities.
  • Results driven with strong analytical skills, including the ability to critically analyse complex
    information, and experience of providing meaningful management information.
  • Ability to work using own initiative as well as being an excellent team player who can work flexibly to meet business requirements.
  • Commercially aware with a focus on continuous improvement and the ability to drive change.

Desirable
  •  ITIL v3 Foundation

Competency Framework

Deliver the Vision
  • Focuses on the company's goals, understands its direction and contributes to its overall success.
  • Focus on Performance
  • Takes ownership of the performance and development of themselves, supports the development of others.

Strive for Excellence
  • Continually looks for ways to improve the service provided by self, team and the organisation.

Be Commercially Minded
  •  Aware of the need to add value to support economic, sustainable growth for the organisation.


Additional Information
  • The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role.
  • The role will be exposed to sensitive information, therefore the role holder is expected to maintain levels of confidentiality at all times.
  • In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
  • The role holder is expected to be committed to equal opportunities and to promote non- discriminatory practices in all aspects of work undertaken.


Benefits

(AGY)


Accountabilities or “What You Have to Do” Provide comprehensive, responsive and professional second and third-line application support and maintenance services. Maintain applications, databases and software, keeping up to date with vendor supported releases (and in-house upgrades for bespoke elements), testing fixes, patches and maintenance/upgrades, proactively managing performance, availability and resilience. Ensure the implementation of tested fixes/patches/upgrades meets agreed Acceptance Criteria following all Group IT standards including in the areas of Change Control, Service Transition and the Project and Service Lifecycles. Contribute to the ongoing maintenance of and adhere to the Group’s application, database and software support and maintenance standards and controls, including appropriate support agreements and related SLAs, and in the areas of provision and management of environments (Production, Development, Test and Disaster Recovery), currency, and technical housekeeping/maintenance activities, including proactive monitoring and alerts. Ensure ongoing maintenance of the suite of detailed and integrated application, database and software support and maintenance documentation and user guidelines/manuals, and via the IT Service Manager and the Project Delivery team, input into application designs, specifications and models with non-functional and functional requirements as appropriate. Maintain knowledge of industry standards and industry and technical best practice, including software tools, development languages, support and maintenance approaches. Contribute to the continuous improvement of IT processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all information security requirements, including data protection, are met inaccordance with the Group’s policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group’s policy,procedures and statutory requirements. Knowledge, Skills and Experience Essential Experience and confidence to resolve a variety of technical challenges, e.g. escalations for advice and guidance from support and/or support issue resolution, supplier due diligence for support. Experience of defining and, conformance to software development standards, tools and techniques. Experience of managing external suppliers, including costs, contracts, service levels. Typically, the role owner will have experience of one or more of the following mainstream development languages: VB / VBA, Java, .Net, Unix Scripts and awareness of the following set of database technologies: MS Access, SQL Server, Ingres, Sybase, Progress, MySQL. Strong understanding of the issues surrounding information and data security and validity. Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. Strong problem solving skills. Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Ability to work using own initiative as well as being an excellent team player who can work flexibly to meet business requirements. Commercially aware with a focus on continuous improvement and the ability to drive change. Desirable ITIL v3 Foundation Competency Framework Deliver the Vision Focuses on the company's goals, understands its direction and contributes to its overall success. Focus on Performance Takes ownership of the performance and development of themselves, supports the development of others. Strive for Excellence Continually looks for ways to improve the service provided by self, team and the organisation. Be Commercially Minded Aware of the need to add value to support economic, sustainable growth for the organisation. Additional Information The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role. The role will be exposed to sensitive information, therefore the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. The role holder is expected to be committed to equal opportunities and to promote non- discriminatory practices in all aspects of work undertaken.
Source: The Huntsman Group