Application Support Analyst Jobs in the United Kingdom
Leidos
Farnborough, Southern
Be responsible for critical applications and take ownership of Incidents and Service Requests raised by the customer; As part of the support team, work within defined KPI’s ensuring customer KPI’s are aligned to and avoiding breaches; As part of the support team, ensure customer and third parties are working within the contractually agreed limits; Proactively work closely with other support and development teams within Leidos; Identification of continual service improvement initiatives as part of application support team; Provide proactive and reactive support for high priority incidents whilst mitigating impacts to a LIVE service. Provide second and third line support for a 24/7 Live Service; Support and maintain customer relationships as part of an application support team; Contribute to ensuring the skills within the application support team are kept relevant to changing technologies of which customers take advantage of throughout their service term; Work closely with Line Manager to identify personal development opportunities as part of the Leidos Individual Development Plan (IDP) process; Work closely with Line manager to identify and fulfil annual goals as part of Leidos annual performance review process.
Netteam tX
Eccles, NW
Candidates with experience of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician may also be considered for this role. This is the perfect opportunity for someone currently working as an IT Support Specialist – Tier 1 looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service.
Rooftop Housing Group
Evesham, MID
Alternatively, you could focus more on project support, improving our business processes, liaising with our software champions to test new functionality, and helping our internal and external customers to use our software. In line with Rooftop practice, our team has a hybrid approach to working, and you should expect to work from our office in Evesham a minimum of 2 days per week, with additional on-site presence upon request.
Nigel Frank International
Basingstoke, Southern
The individual must have worked on a government contract or for a government department/Police Force in a role requiring NSV clearance within the last 12 months; 4. The individual must not have resided overseas for more than 6 months during the break in service between government contracts. We are looking for a hands on Senior Apps Support Analyst required to: A) Design and automate the installation of COTS software products on RHEL and Windows Operating systems.
Jobheron
London, London
Candidates with previous experience or job titles including; IT Support Specialist, Help Desk Technician, Systems Support Specialist, Technical Support Engineer, Application Support Analyst, Desktop Support Technician, IT Support Analyst, and Network Support Specialist may also be considered for this role. • Monitor clients systems to provide proactive / real time alerting & updates internally and externally.
Lifeline IT
£35000 Per Year
Peterborough, ANGL
A confident and proactive approach in furthering technical knowledge and imparting this knowledge to other members of the team. - A team-oriented approach (both immediate and wider team) to working and the ability to work equally as well as independently.
Tenerity
£40000 Per Year
London, London
Our 2nd Level Support team provides support to customers and business by researching, diagnosing, troubleshooting issues and resolving incidents for both Legacy & Next Gen Interact Platform in EU and North America region. You will proactively monitor our platform health (dashboard, monitors, alerts, etc) to provide quick workaround for critical issues and keep business stakeholders updated promptly in case of any interruption.
Johnson Controls International
Belfast, N Ireland
Technical customer support by telephone, remote connection and on-site, if necessary, about CEM AC2000 Systems range of Access control products and integrations. Excellent technical problem solving and troubleshooting skills, the ability to make sound technical judgments based on knowledge and experience.
SSG Insight
£24000 Per Year
Wakefield, Yorkshire
Software Support Specialists are responsible for undertaking specific activities to maintain manage and update client Agility Software solution and associated products and services to our clients throughout the UK and overseas. - Developing and maintaining long term relationships with accounts – constantly seeking to identify new opportunities and business outcomes across each account.