admissions manager hospital jobs

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9 jobs found for admissions manager hospital jobs Near tyne tees

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Practice Manager

National Health Service

Sunderland, TT
4 days ago
Sunderland, TT
4 days ago

Practice Manager

Castletown Medical Centre

The closing date is 05 March 2021

Job overview

We are a small friendly single-handed practice serving a population of approximately 2,100 patients looking to recruit and welcome a Practice Manager to enhance our team.

We are looking for a Practice Manager who is forward thinking. We provide safe and effective care for all of our patients.

We have a 'good' CQC rating.

The Practice maintains a high QOF achievement.

Main duties of the job

The successful candidate must be motivated, confident whilst prioritizing and managing multiple projects, and possess strong interpersonal skills.

The ideal candidate will support our vision of how we can best meet the needs of our patients.

Our main clinical system is EMISWeb and use additional software to complement this i.e. GPTeamNet, MJOG.

About us

We are a long established single-handed GP Practice with approximately 2,100 patients.

You will be working alongside a team consisting of:

1 male GP

1 Practice Nurse

4 Receptionists

Job description

Job responsibilities

CASTLETOWN MEDICAL CENTRE

JOB DESCRIPTION

JOB TITLE: Part-Time Practice Manager

LOCATION: Castletown Medical Centre

ACCOUNTABLE TO: Senior Partner

JOB SUMMARY:

To take lead responsibility for the effective management of all aspects of the practice including the management of practice staff and the continuous improvement of services for patients.

Job Responsibilities:

Management of Practice Staff

Day to day responsibility for the management of staff

Recruitment of new staff in line with practice polices

  • Produce and retain appropriate contracts of employment, organising CRB clearance as required

Arrange appropriate induction, training and development of staff

Encourage teamwork and development

Encourage good communication within the team

Manage the performance of staff including annual appraisals, in line with practice polices

Manage disciplinary and grievance procedures in line with practice policies

Ensure that all records of annual leave, sickness, etc are kept up to date in line with practice policy

Assess own learning needs and attend training and further development opportunities

Manage and Improve Patient Services

Support Clinical Governance by managing the quality of patient services through close liaison with clinical staff

Monitor patient satisfaction and complaints

Monitor access times to GP and Health Care Professionals

Encourage patient-focused practice

Arrange and chair Patient participation Group (PPG) meetings at the practice

Manage and develop a practice philosophy that patient needs are core to all aspects of the practice function

Manage the Practice Premises and Physical Resources

Ensure compliance of the Health and Safety Policy

Responsible for ensuring that practice premises and equipment are maintained and secure

Ensure premises are conducive to productive working

Practice Finances

Work closely with the Senior Partner to ensure finances are dealt with in a timely and efficient manner.

Manage Information and Communication

Maximise existing information systems to meet the needs of the practice

Work with clinicians to ensure that QOF information is captured

Identify the practice business information needs

Ensure information management policies (including confidentiality and data protection) are adhered to

Ensure effective systems of maintaining patient records

Chair and/or participate in effective practice meetings, ensuring that minutes are taken and recorded appropriately and develop the agenda in conjunction with the Clinical Lead

Gather and present information to meetings to support decision making

Coordinate practice response to enhanced services offered each year, budgeting income and managing reporting requirements.

Provide information required by CCG, NHS England etc to meet deadlines

coordinating the CQC registration

Network with colleagues from other practices

Produce annual reports for practice

Ensure Key Performance Indicators are met and compliance regularly reported

Work within defined occupational policies and national requirements including legislation

Represent the Practice at the Practice Manager meeting

Liaison with other provides using premises to ensure booking of clinical space, reception and other areas are co-ordinated

Regularly update the business continuity plan

Learning and Development

Undertake mentorship of junior staff, assessing competence against set standards

Disseminate learning and information gained to the practice team in order to share good practice

Inform others about current and future developments for example courses and conferences

Provide an education role to patients, carers and colleagues in an environment that is conducive to learning

Provide leadership

Equality and Diversity

Enable others to promote equality and diversity in a non-discriminatory culture

Identify patterns of discrimination and take action to overcome this

Support those needing assistance in exercising their rights

Act as a role model in the observance of equality and diversity

Accept the rights of individuals to choose their care providers, participate in care or refuse care

Other

Such other duties as agreed with Partnership/Practice.

Person Specification

Qualifications

Essential

  • Experience of working in Primary Care setting is essential
  • Computer literacy, including good word processing skills
  • Understanding of the importance of confidentiality

Desirable

  • Preferably educated to degree level in healthcare or business.

Experience

Essential

  • Experience of working in Primary Care Setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Castletown Medical Centre

Address

6 The Broadway

Castletown

Sunderland

Tyne and Wear

SR5 3EX


Employer's website

http://castletownmedicalcentre.nhs.uk/

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Clinical Manager

National Health Service

Gosforth, TT
3 days ago
Gosforth, TT
£45.753k - £51.668k Per Year
3 days ago
£45.753k - £51.668k Per Year

Job Reference: 263-CL21-028

Employer:
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Department:
Secure Care Services
Location:
Gosforth
Salary:
£45,753 - £51,668 per annum

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is one of the largest healthcare Trusts in the country. Serving a population of 1.7 million, with a budget of circa £380 million and 7,000 staff, we work from over 70 sites across Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside, Sunderland and Cumbria.

We have been rated outstanding by the CQC and in November 2017 won the prestigious HSJ Award for Provider of the Year.

We provide a diverse range of specialist and generic health care services to both children and adults, their families and carers and we have a number of regional and national specialist services to England, Ireland, Scotland and Wales.

As an Organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

We welcome applications irrespective of people's age, gender, race or ethnicity, religion or belief (With the exception of Chaplaincy Posts), sexual orientation, disability including mental health conditions or other personal circumstances, and are particularly keen to receive applications from:

  • people from a Black, Asian or minority ethnic background.
  • disabled people whether their impairments are physical, sensory, cognitive or hidden.
  • those who have lost their employment during this pandemic or who have been out of work for a period.

We are committed to the health and wellbeing of our staff and we have a number of initiatives and support for staff including access to psychology and counselling services. We are proud to be recognised as a mindful employer.

We have Maintaining Excellence level in the Better Health at Work award and also achieved the Investors in People Health and Wellbeing Award.

The Trust is committed to achieving high standards of health for its service users, staff and visitors providing a safe environment for staff, we operate a smoke free policy on all sites.


The Secure Care Services CBU seeks an experienced, highly motivated and skilled individual to provide leadership across the secure care inpatient mental health pathway. The Clinical Manager provides a pivotal role in supporting, developing and leading clinical services. You will have an interest in, and awareness of, mental health care delivery in secure care settings.

As a valued member of the CBU you will be afforded the opportunity to work autonomously within a clearly defined framework. Your ability to innovate, lead change and support teams to excel will be evident within your role.

Your portfolio will include multi-disciplinary services across medium and low secure mental health inpatient services . You will join a progressive team with a focus on continuously improving patient, carer and staff experience.

This is an exciting time to join the Secure Care Services CBU as redevelopment and expansion has commenced which will see all medium secure inpatients wards located together in a new state of the art hospital on the Northgate site in Morpeth, Northumberland by 2023.

For further details / informal visits contact:

Sandra Barker, Associate Nurse Director, andra.barker@cntw.nhs.uk, 07989446883

Additional contact information

Dennis Davison (Associate Director) 01670 394051




All of our clinical posts (and certain others), are subject to DBS clearance prior to commencement.

Applications from candidates who require Tier 2 immigration status to work in the UK are welcome, but such candidates will not be appointed to the post if there are a sufficient number of other suitable candidates as the employing body will in those circumstances be unable to satisfy the Resident Market Labour Test, as required by the Border immigration Authority. Please check with the appointing manager for the post that sponsorship can be offered prior to applying.
In view of recent changes to Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.

Please note if you are external to Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust you will be subject to a six month probationary period (this does not apply to those not under Agenda for Change Terms and Conditions of Service).

You will also be encouraged to complete your Mandatory training via E-learning before you commence into post.

After applying on NHS Jobs, your submitted application will be imported into our Third party recruitment system - Trac Jobs. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, all communication will come via apps.trac.jobs. By applying for this post you are agreeing that the employing Trust (CNTW) can transfer the information contained in this application to its preferred applicant management system, in this case Trac Jobs.

If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system

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111 Clinical Director

National Health Service

National, TT
1 day ago
National, TT
1 day ago

Job Reference: J248-A-21-6148

Employer:
Vocare Ltd
Department:
Urgent Care
Location:
National, any main base
Salary:
Competitive Salary

111 Clinical Director

  • Permanent Contract
  • Full-time
  • National, any main base
  • Competitive Salary

The newly formed Totally Urgent Care Division, is a leading provider of national urgent care and out of hospital services following the integration of Vocare and Greenbrook. We are looking for a 111 Clinical Director who will be responsible and accountable for clinical leadership of the UCD 111 service. This is a permanent post and will based at any of our main sites, on-call will be required.

In conjunction with the 111 Service Director and 111 Medical Director, you will be responsible for the delivery of services within budget in line with local and national commissioning specifications. The post holder will be responsible for management of all quality processes within the 111 service and ensuring Infection Prevention and Control, Safeguarding and all other clinical statutory requirements are implemented and maintained within the 111 environment.

The division delivers highly successful services within 111, Clinical Assessment Services (CAS), GP Out of Hours (GPOOH) and Urgent Treatment Centres (UTC) across a national footprint. You would join our growing team at a truly exciting time with expanding services and a new fit for purpose structure. The successful applicant will demonstrate a desire to improve outcomes and patient experience within services and an ability to engage with all partners within the health economy. The role requires an ability to work within highly regulated environments, delivering against multiple performance targets, whilst maintaining the support and engagement of the multi-disciplinary team (MDT).

The successful candidate must be a registered healthcare professional and have significant post registration experience at a senior clinical level in a multi-location, regulated contact center setting.

For further information about this role or to apply please contact Mucheta Mulongoti on 07511 076145 or via email mucheta.mulongoti@totallyplc.com. For an informal discussion, please contact Elizabeth Miller (Director of Nursing & Quality) on elizabeth.miller@vocare.nhs.uk

Closing Date:Wednesday 17th March 2021

Interview Date: w/c 22nd March 2021

Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note the following shortlisting approach will be applied:

Any staff at risk of redundancy within the Totally plc group, who meet the essential criteria, will be guaranteed an interview for this vacancy.

All remaining applications will be considered in accordance with our recruitment policy.


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Care Manager - Durham

Internal Recruitment

Durham, TT
7 days ago
Durham, TT
7 days ago

Care Manager - Domicillary Care - Durham, SR8 2RR

Salary: £22,600

 

We are looking for an organised, confident, self-starter to join the team. Working alongside the Regional Manager and other Care Managers, you will have a strong background in providing effective leadership to care workers, rota management and completing risk assessments.  A strong awareness/ experience of recruitment, problem solving and care delivery is essential.

With this role, you will need to be a highly motivated individual to ensure client satisfaction by adopting the company's ethos of delivering high quality care.

Your personality, attitude and energy are really important to us as well as core skills.

As a Care Manager you will be responsible for:

  • Ensuring the professional delivery of the care service
  • Recruiting and managing staff within your geographical area
  • Overseeing a number of care packages that provide 24/7 care to vulnerable individuals
  • Building solid, long-term relationships with both clients and employees

What we offer:

  • Personal Development Plan with on-going training for role
  • Benefits after qualifying period
  • Government Pension
  • On call responsibilities
  • Mileage allowance

Candidate Requirements:

  • Car Owner & Driver - this is essential
  • Flexible & reliable
  • Excellent comminicator
  • Care Management or care experience in an community setting
  • QCF in Health & Social Care an advantage

The working hours are Monday to Thursday, 8:30 - 5:00 and Friday's 8:30 - 4:30.  You would also be required to take part in on call duties for one week in 9.

If this role is of interest, we would really like to hear from you.

Comfort Call is part of the City and County Healthcare Group who are an equal opportunities employer.

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Deputy Practice Manager

National Health Service

Wingate, TT
6 days ago
Wingate, TT
6 days ago

Deputy Practice Manager

East Durham Medical Group

The closing date is 05 March 2021

Job overview

Wingate, Co Durham

Progressive general practice seeks replacement Deputy Practice Manager. This challenging general management role includes supporting the GP partners with this 18000 patient Practice over 6 sites. 37 hours per week, salary range £31,365 - £33,779 (dependent on experience). Previous experience essential. Interviews will be held on 10 and 12 March 2021. The role is for 37 hours per week, to be worked across 5 days. There are a 3 senior staff at management level that support the functions of estates, finance and operations. There are also 2 supervisors.

Main duties of the job

The successful candidate will have experience in a fast paced office environment, have good IT skills, experience in using clinical systems such as SystmOne, Exeter, and will have demonstrable customer service skills.

Key Responsibilities include:

Line management of the reception, secretarial and administration staff and producing rotas

Support patient satisfaction and the annual MORI poll survey dealing with any escalated patient queries not dealt with by the supervisors

Supporting the Managing Partner in meeting all statutory and regulatory responsibilities

Management of patient services

Working with Lead Clinician to:

ensure that the service has an appropriate skill mix of staff on duty who are able to meet the needs of the service.

About us

The role of Deputy Practice Manager requires a self-motivated, disciplined individual to take ownership of the efficient day to day running of the service across 6 sites, supporting the Managing Partner / Practice Manager and working as a key member of the Management Team.

The successful candidate will have experience in a fast paced office environment, have good IT skills, experience in using clinical systems such as SystmOne, Exeter, and will have demonstrable customer service skills.

Job description

Job responsibilities

Scope of Role

The role of Deputy Practice Manager requires a self-motivated, disciplined individual to take ownership of the efficient day to day running of the service across 6 sites, supporting the Managing Partner and working as a key member of the Management Team.

The successful candidate will have experience in a fast paced office environment, have good IT skills, experience in using clinical systems such as SystmOne, Exeter, and will have demonstrable customer service skills.

Key Responsibilities include:

Line management of the reception, secretarial and administration staff and producing rotas

Support patient satisfaction and the annual MORI poll survey dealing with any escalated patient queries not dealt with by the supervisors

Supporting the Managing Partner in meeting all statutory and regulatory responsibilities

Management of patient services

Ensuring the appointment ledgers are uploaded to the clinical system

Cover reception in an emergency only

To ensure interpreter services are available where required

Ensure that tasks on the clinical system are dealt with efficiently and within a timely manner

Monitoring of appointment availability and altering the clinical system to ensure capacity meets demand

Ensure the correct registration and deduction of patient records in line with recommended

procedures.

Ensure the summarising of clinical information on to the patient medical records and

summarising of notes is kept up to the necessary levels.

Oversee information systems to and from patients for clinical correspondence.

Management of financial resources

Ensure controls of income and expenditure.

Responsible for petty cash including the recording of all receipts

Responsible for private income cash and cheques including paying into the bank weekly and sending a summary to the Partners

Responsible for completion of the monthly PPA immunisation claims via the Secretaries

Sign off and ensure payment of claims for NHS income.

Ensure all income-generating opportunities are explored and maximised including National and Local enhanced services and any awarded primary care contracts

Provide budgetary and cash flow forecasting to the Managing Partner and Partners.

Follow policies and procedures to protect the practice against fraud and financial

mismanagement.

Work with the finance manager to:

  • Ensure payment of staff salaries, tax, NI, management of the NHS Pension Scheme.

  • Ensure the appropriate payment of Partners drawings.

  • Ensure management of each practices bank account

  • Ensure correct payment of supplies and expenses.

  • Review and negotiate contracts for services ensuring best value for money.

  • Ensure correct billing for services and systems to reclaim monies owed to the practice.

  • Ensure appropriate control of the petty cash account.

  • Ensure the accurate bookkeeping, monthly bank reconciliations, and preparation for the

  • Practices accounts.

Staff management

Advise and liaise with the Managing Partner / Partners on concerns with staffing or

organisation of work

Completion of daily drill template of staffing across sites for each morning distribution

Manage the overall induction programme, training, and staff reviews.

Organise and run regular staff meetings.

Supervise staff and carry out performance management and appraisal.

Authorise staffs absence, including holiday, sickness and other leave, ensuring that

appropriate monitoring is taking place.

Ensure policies and procedures are followed by staff

Be a strong but approachable manager to support staff, and effectively address their queries, problems, requests both formal and informal, along with grievance and disciplinary matters

Conducting staff appraisals for the reception team, recording sickness, approving and recording annual leave of reception/admin teams

Digital

The post holder will ensure they remain abreast of all clinical and non clinical systems including

SystmOne

AccuRx and text messaging

GP Teamnet

Patient online

Scanning or receiving of hospital correspondence

The post holder will continuously update the practice social media

Website

Facebook

Working with Lead Clinician to:

ensure that the service has an appropriate skill mix of staff on duty who are able to meet the needs of the service.

coordinate locum bookings

Interview coordination

Cascade alerts to clinical staff

Monitor minor and major SIRMS and discussing learning

investigate and respond to complaints

Communicate and engage with the PPG

Ensure clinical staff safeguarding, appraisal, revalidation and indemnity is up to date

Ensure completion of the IG toolkit annually and support the Caldicott Guardian and SIRO

Help the lead clinician and Managing Partner fulfil the requirements of the Care Quality Commission (CQC) and help prepare for CQC inspections.

Premises in conjunction with the estates manager

Work with the estates manager on value for money for premises contracts i.e. Insurance, postage, utilities, telecommunications and Cleaning Services

Ensure all premises meet statutory and regulatory requirements

Complete CMR1 forms for each site and ensure a 3yrly review of the notional rent

Ensure that ordering for stationary, medical supplies and vaccinations is supervised so that stock levels are optimal but never more than 8 weeks stock holding at any time.

Work with IPC lead nurse to ensure compliance

Development Opportunities

Attending Partner meetings with the Managing Partner in the

Managing Partner absence

Developing relationships with external stakeholders eg. Federation, Clinical Commissioning Groups and successor organisations

Attending Primary Care Network meetings as the Practice representative and any related operational meetings

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive

information in relation to their health and other matters. They do so in confidence and have

the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have

access to confidential information relating to patients and their carers, practice staff and

other healthcare workers. They may also have access to information relating to the practice

as a business organisation. All such information from any source is to be regarded as strictly

confidential

Competencies

Excellent verbal and written communication skills

Previous experience in administration

Good attention to detail and organised with excellent time-keeping

Ability to prioritise and manage a varied workload

Confident and proficient in using Microsoft Office (Excel, Word, PowerPoint)

Communication

The post-holder should recognise the importance of effective communication within their role and will strive to:

Communicate effectively with other employees to build positive relationships

Be able to adapt their communication style where appropriate

Work effectively with all functions to deliver the business aims

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive

information in relation to their health and other matters. They do so in confidence and have the

right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access

to confidential information relating to patients and their carers, practice staff and other healthcare

workers. They may also have access to information relating to the practice as a business

organisation. All such information from any source is to be regarded as strictly confidential

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practices Health & Safety Policy, to include:-

Ensure that the estate manager gives a H&S update quarterly to all staff

Identifying the risks involved in work activities and understanding such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that

is consistent with company procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects

their circumstances, feelings, priorities and rights

The post-holder will abide by the equal opportunities policy contained within the employee

Handbook

Note

This job description is not intended to form part of the contract of employment or to be a complete list of duties and responsibilities, but it is a guide, for information, to the job. It will be periodically reviewed in the light of developing work requirements in the role. The post holder will participate in the review.

Person Specification

Experience

Essential

  • Have knowledge of System one
  • Conduct appraisals
  • Staff rotas
  • CQC visit preparation
  • staff supervision
  • Organising payroll

Desirable

  • Experience of working within a PCN
  • Mobilisation of Flu/Covid Delivery
  • Keeping an account of income and expenditure
  • Attending Partner meetings

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • NVQ level 5 or equivalent experience

Desirable

  • Diploma in practice management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Durham Medical Group

Address

Front Street West

Wingate

County Durham

TS28 5PZ


Employer's website

https://www.thecarodocpractice.nhs.uk

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Practice Manager

National Health Service

Newcastle Upon Tyne, TT
3 days ago
Newcastle Upon Tyne, TT
3 days ago

Practice Manager

Newcastle General Practice Services Ltd

The closing date is 09 March 2021

Job overview

An enthusiastic motivational innovator with a proven track record of leading change and supporting service re-design, the post holder will work collaboratively with the Executive Clinical Lead (ECL), practice team and local Health & Social Care Partnership to ensure the success of the practice.

Creating and sharing the vision for the practice in conjunction with the ECL and leading the practice team in its delivery.

The development, delivery and monitoring of a practice development plan, which will be co-developed and delivered by the entire practice team.

Lead management responsibility for the practice team with a key role in ensuring development of the team and robust HR management in line with EFP policies.

Ensuring delivery of the agreed range of services within the practice, including all contractual requirements to ensure the delivery of a safe, effective service.

Also including Financial management, site management and quality management.

Main duties of the job

Induction Standards & Code of Conduct

Your performance must comply with the national Code of Conduct for NHS Managers 2002; and with the Code of Conduct for Healthcare Support Workers 2013.

Leadership

To lead strategic and business management within the practice in collaboration with the ECL, involving all of the practice team and other key stakeholders.

The post holder will be responsible for ensuring the delivery and review of the EFP Improvement Plan (short, medium and long term planning), covering all organisational and clinical developments within the practice, through effective collaboration with the ECL, the practice team and NGPS. The plan will ensure delivery of effective and efficient service models with due financial diligence. This will require a broad understanding of primary care, GMS and multi professional issues, and strong leadership and change management skills.

For further duties please see Job Description.

About us

EFP has a total patient population of circa 6500. The practice population is diverse culturally and has a high level of deprivation, we strive to for improvement in the health and lives of our patients and pride ourselves on our inclusiveness.

We are a member of the Inner West Primary Care Network and are one of 5 member practices within this PCN.

The practice has been operating under the auspices of Newcastle General Practice Services (NGPS), NGPS is the GP federation for Newcastle Upon Tyne. The practice continues to deliver the full range of GMS services.

The practice has a forward thinking approach to staffing a modern GP practice and as such functions as a truly, fully multidisciplinary team. This consists of an Executive Clinical Lead/ANP, 5 GPs, a further ANP, Physicians Associate, Emergency Care Practitioner, Two Practice Nurses and two highly trained Health Care Assistants. We also have midwifery services on site, social prescribers, drug and alcohol counsellors.

Job description

Job responsibilities

Induction Standards & Code of Conduct

Your performance must comply with the national Code of Conduct for NHS Managers 2002; and with the Code of Conduct for Healthcare Support Workers 2013.

Leadership

To lead strategic and business management within the practice in collaboration with the ECL, involving all of the practice team and other key stakeholders.

The post holder will be responsible for ensuring the delivery and review of the EFP Improvement Plan (short, medium and long term planning), covering all organisational and clinical developments within the practice, through effective collaboration with the ECL, the practice team and NGPS. The plan will ensure delivery of effective and efficient service models with due financial diligence. This will require a broad understanding of primary care, GMS and multi professional issues, and strong leadership and change management skills.

To act as an effective role model within the practice- demonstrating clear, visible, accessible leadership and creating a culture of continuous improvement.

To design and implement an effective communication architecture within the practice to support team engagement, effectiveness and satisfaction.

To lead on the development, implementation and monitoring of systems and processes which will adhere to the standards of healthcare governance and risk management arrangements within EFP policies and procedures.

To support the implementation of robust engagement through Patient Participation Group and the wider registered patient population to ensure effective involvement in service development.

Person Specification

Qualifications

Essential

  • Degree or equivalent qualification
  • Evidence of continuing personal development

Desirable

  • Postgraduate management qualification

Experience

Essential

  • 3 years senior management experience
  • Working at a strategic level
  • Working across organisations
  • Business and service planning and development
  • Managing change
  • Managing resources
  • Development of individuals and team

Desirable

  • 3 years senior management experience within a Health Service environment
  • Broad NHS experience
  • Clinical and corporate governance
  • Project management
  • Organisation development
  • Performance management and audit

Skills/Attributes

Essential

  • Demonstrate strong leadership skills
  • Evidence of business organisation and development
  • Excellent communication skills
  • Ability to motivate people, converse with people effectively, write reports and present information
  • Ability to work with clinicians and senior managers
  • Ability to make decisions
  • Negotiation and influencing skills
  • Financially skilled and astute; ability to manage budgets, secure funding and develop financial systems
  • HR; Manage and develop people
  • IT; Manage and develop systems
  • Organise workload
  • Time management

Desirable

  • Manage facilities
  • Analytical skills
  • Research
  • Project management

Knowledge

Essential

  • Awareness and understanding of the NHS environment, especially in relation to Primary Care
  • Health Service finance
  • Legal obligations; employment, use of information and data
  • Risk management

Desirable

  • GMS contracts
  • Knowledge of the local health economy

Personal Qualities

Essential

  • Demonstrate strong leadership qualities
  • Possess a professional appearance and manner
  • Have drive and enthusiasm
  • Self-motivated
  • Positive thinker
  • Ability to challenge constructively
  • Ability to work under pressure
  • Car driver/owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newcastle General Practice Services Ltd

Address

Meldon Street

Newcastle Upon Tyne

NE4 6SH


Employer's website

https://www.newcastle-gp-services.co.uk


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Deputy Practice Manager

National Health Service

Wingate, TT
4 days ago
Wingate, TT
4 days ago

Deputy Practice Manager

East Durham Medical Group

The closing date is 05 March 2021

Job overview

The role of Deputy Practice Manager requires a self-motivated, disciplined individual to take ownership of the efficient day to day running of the service across 6 sites, supporting the Managing Partner and working as a key member of the Management Team. The successful candidate will have experience in a fast paced office environment, have good IT skills, experience in using clinical systems such as SystmOne, Exeter, and will have demonstrable customer service skills.

Main duties of the job

Key Responsibilities include:

  • Line management of the reception, secretarial and administration staff and producing rotas
  • Support patient satisfaction and the annual MORI poll survey dealing with any escalated patient queries not dealt with by the supervisors
  • Supporting the Managing Partner in meeting all statutory and regulatory responsibilities

Management of patient services

Management of financial resources

Staff management

Working with Lead Clinician

Premises in conjunction with the estates manager

Development Opportunities

Confidentiality

Competencies

Communication

Health & Safety

Equality & Diversity

About us

Progressive general practice seeks replacement Deputy Practice Manager. This challenging general management role includes supporting the GP partners with this 18000 patient Practice over 6 sites. 37 hours per week, salary range £31,365 - £33,770 (dependent on experience). Previous experience essential.

Job description

Job responsibilities

The role is for 37 hours per week, to be worked across 5 days. There are 3 senior staff at management level that support the functions of estates, finance and operations. There are also 3 supervisors.

Person Specification

Experience

Essential

  • Previous experience essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Durham Medical Group

Address

The Medical Centre

The Health Centre

Front Street

Wingate

County Durham

TS28 5PZ


Employer's website

https://www.thecarodocpractice.nhs.uk

No More Results

Job Type

Full Time

Posted

4 days ago

Description

Practice Manager

Castletown Medical Centre

The closing date is 05 March 2021

Job overview

We are a small friendly single-handed practice serving a population of approximately 2,100 patients looking to recruit and welcome a Practice Manager to enhance our team.

We are looking for a Practice Manager who is forward thinking. We provide safe and effective care for all of our patients.

We have a 'good' CQC rating.

The Practice maintains a high QOF achievement.

Main duties of the job

The successful candidate must be motivated, confident whilst prioritizing and managing multiple projects, and possess strong interpersonal skills.

The ideal candidate will support our vision of how we can best meet the needs of our patients.

Our main clinical system is EMISWeb and use additional software to complement this i.e. GPTeamNet, MJOG.

About us

We are a long established single-handed GP Practice with approximately 2,100 patients.

You will be working alongside a team consisting of:

1 male GP

1 Practice Nurse

4 Receptionists

Job description

Job responsibilities

CASTLETOWN MEDICAL CENTRE

JOB DESCRIPTION

JOB TITLE: Part-Time Practice Manager

LOCATION: Castletown Medical Centre

ACCOUNTABLE TO: Senior Partner

JOB SUMMARY:

To take lead responsibility for the effective management of all aspects of the practice including the management of practice staff and the continuous improvement of services for patients.

Job Responsibilities:

Management of Practice Staff

Day to day responsibility for the management of staff

Recruitment of new staff in line with practice polices

  • Produce and retain appropriate contracts of employment, organising CRB clearance as required

Arrange appropriate induction, training and development of staff

Encourage teamwork and development

Encourage good communication within the team

Manage the performance of staff including annual appraisals, in line with practice polices

Manage disciplinary and grievance procedures in line with practice policies

Ensure that all records of annual leave, sickness, etc are kept up to date in line with practice policy

Assess own learning needs and attend training and further development opportunities

Manage and Improve Patient Services

Support Clinical Governance by managing the quality of patient services through close liaison with clinical staff

Monitor patient satisfaction and complaints

Monitor access times to GP and Health Care Professionals

Encourage patient-focused practice

Arrange and chair Patient participation Group (PPG) meetings at the practice

Manage and develop a practice philosophy that patient needs are core to all aspects of the practice function

Manage the Practice Premises and Physical Resources

Ensure compliance of the Health and Safety Policy

Responsible for ensuring that practice premises and equipment are maintained and secure

Ensure premises are conducive to productive working

Practice Finances

Work closely with the Senior Partner to ensure finances are dealt with in a timely and efficient manner.

Manage Information and Communication

Maximise existing information systems to meet the needs of the practice

Work with clinicians to ensure that QOF information is captured

Identify the practice business information needs

Ensure information management policies (including confidentiality and data protection) are adhered to

Ensure effective systems of maintaining patient records

Chair and/or participate in effective practice meetings, ensuring that minutes are taken and recorded appropriately and develop the agenda in conjunction with the Clinical Lead

Gather and present information to meetings to support decision making

Coordinate practice response to enhanced services offered each year, budgeting income and managing reporting requirements.

Provide information required by CCG, NHS England etc to meet deadlines

coordinating the CQC registration

Network with colleagues from other practices

Produce annual reports for practice

Ensure Key Performance Indicators are met and compliance regularly reported

Work within defined occupational policies and national requirements including legislation

Represent the Practice at the Practice Manager meeting

Liaison with other provides using premises to ensure booking of clinical space, reception and other areas are co-ordinated

Regularly update the business continuity plan

Learning and Development

Undertake mentorship of junior staff, assessing competence against set standards

Disseminate learning and information gained to the practice team in order to share good practice

Inform others about current and future developments for example courses and conferences

Provide an education role to patients, carers and colleagues in an environment that is conducive to learning

Provide leadership

Equality and Diversity

Enable others to promote equality and diversity in a non-discriminatory culture

Identify patterns of discrimination and take action to overcome this

Support those needing assistance in exercising their rights

Act as a role model in the observance of equality and diversity

Accept the rights of individuals to choose their care providers, participate in care or refuse care

Other

Such other duties as agreed with Partnership/Practice.

Person Specification

Qualifications

Essential

  • Experience of working in Primary Care setting is essential
  • Computer literacy, including good word processing skills
  • Understanding of the importance of confidentiality

Desirable

  • Preferably educated to degree level in healthcare or business.

Experience

Essential

  • Experience of working in Primary Care Setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Castletown Medical Centre

Address

6 The Broadway

Castletown

Sunderland

Tyne and Wear

SR5 3EX


Employer's website

http://castletownmedicalcentre.nhs.uk/