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39 Jobs Found 

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Account Handler

The Ardonagh Group

Telford, MID
30+ days ago
Telford, MID
30+ days ago
Purpose of RoleThe role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions required. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties.Key ResponsibilitiesEnsure the smooth running of assigned portfolio on a day to day basisDevelop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levelsBe the first point of contact for day to day enquiries from clients, providers and other internal and external sourcesIndependently respond to queries from both clients and insurers in a pro-active manner, whilst keeping consultants informed as appropriateResolve any identified discrepancies in provider documentation before sending to clientsMaintain client records and data in line with Towergate systems and protocolsProvide a proactive professional telephone handling service for both internal and external contracts, including clients, providers and Towergate colleagues.Essential Criteria – must be clearly demonstrated on CVBackground in Customer Service/SalesAlso EssentialExcellent communication and interpersonal skillsProactive attitude, with the ability to use initiativeExcellent organisational skillsThe ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detailEffective teamworking skillsInfluencing and negotiation skillsOral and written communication skillsCommercial awarenessWillingness to learnResilience, to enable you to deal with problems and constructive criticismPlease apply online
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Lead Generation Account Handler

The Ardonagh Group

Telford, MID
12 days ago
Telford, MID
12 days ago
To actively and enthusiastically contact new and potential clients, to further enhance our knowledge to their business, to ensure that the correct department can provide a quotation for that client. Principle objectives and responsibilities include:Input details of telephone calls into diary systems, always asking for advice when needed.Pass warm leads across to Sales Team.Ensure that company procedures and systems are followed and reviewed.Achieve daily targets, and produce accurate daily figures. Have required MI readily available. Liaise with other departments to attend to customers’ needs. Linking to the correct product to match the clients’ needs and expectations. provide excellent customer service. Communicate with other departments.
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Lead Generation Account handler

The Ardonagh Group

Telford, MID
7 days ago
Telford, MID
7 days ago
To actively and enthusiastically contact new and potential clients, to further enhance our knowledge to their business, to ensure that the correct department can provide a quotation for that client. Principle objectives and responsibilities include:Input details of telephone calls into diary systems, always asking for advice when needed.Book appointments for Development and Account Executives with prospect and existing clients ensuring that they are fully qualified leads. Co-ordinate Development and Account Executives diaries to ensure optimum use of time and bookings.Ensure that company procedures and systems are followed and reviewed. Achieve daily targets, and produce accurate daily figures. Have required MI readily available. Liaise with other departments to attend to customers' needs.Linking to the correct product to match the clients' needs and expectations. Provide excellent customer service. Communicate with other departments.
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Commercial Account Handler

Markerstudy Limited

Cradley Heath - West Midlands, MID
30+ days ago
Cradley Heath - West Midlands, MID
30+ days ago

About Markerstudy

Markerstudy Group is an energetic and highly innovative organisation, primarily known for our association with the Insurance brands, Markerstudy, Zenith and Insurance Factory t/as Insurance Choice Commercial.

We are a rapidly expanding business established in 2001 and employing around 3,000 staff in locations throughout the UK and have been named 11th in “The Sunday Times Best 100 Companies to Work For” in 2015 and ranked within the top 30 Best Big Companies to Work For in 2017. 

We are committed to our ethos of ‘putting the fun into insurance’ for the good of our customers, employees and the community. 

About Insurance Choice Commercial

Working for the Commercial division of the Markerstudy Group namely Insurance Choice Commercial, you will be working within a dynamic, face paced environment where business is built around a set of values that guide us in everything we do.  We pride ourselves on being knowledgeable and offering the personal touch to understand our clients needs.  With simplicity, transparency and honesty, our clients get the peace of mind they need at competitive prices.

 

Role

To provide an excellent, efficient service and advice to a range of commercial clients for all their insurance needs to maximise retention and support growth.  Please note that this will be a home based position due to current restrictions in place.

 

 


Responsibilities

  • Provide a proactive and responsive service to a book of clients ranging in size and industries with a spectrum of commercial insurance policies
  • Deal with all general client queries, mid term adjustments and renewals keeping accurate client records and files at all times
  • Ensure personal and team targets are met in relation to retention and income
  • Identify cross sales and upsell opportunities for products across the business
  • Build a good working relationship with the Account Executives/Commercial team and the wider business
  • Establish rapport with our panel of insurers
  • To work within FCA rules and guidance
  • To maintain own competence and training hours as required for professional development
  • Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly; To ensure that DPA, FCA, TCF and other regulatory requirements are met.

Skills

  • 3 years+ Commercial Insurance experience is essential
  • Relevant Commercial Insurance qualifications advantageous
  • Ability to work towards targets within a sales environment
  • Work as a team but also independently due to being a home based role
  • Excellent customer service skills and knowledge
  • High level of attention to detail

 

 


Benefits

 

As a company we offer a variety of excellent benefits to our staff including

  • Health care Cash Plan
  • Pension Scheme
  • 22 days Holiday
  • Company Sick Pay
  • Life Assurance
  • Cycle to work Scheme
  • Access to discount portal
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Credit Controller

The Ardonagh Group

Telford, MID
12 days ago
Telford, MID
12 days ago
The successful candidate will actively and effectively pursue external customers for overdue premiums.Other responsibilities include:Collection of outstanding premiums from customers and brokers, ensuring that this is matched and cleared from the accounting system.Ensure smooth running of the company’s credit operations, including chasing outstanding debts and reconciliation of cash transactions.Liaise with various Account Handlers regarding individual client accounts.Ensure that any unallocated cash is accounted for and dealt with, as necessary.Issue all chase letters for non-payments.Draw the customer’s and broker’s attention to overdue premiums and any premium warranties, referring any non-payment of premium Business Manager.Contact Premium Credit and Close Premium Finance regarding any defaults and reinstating loans.The successful candidate will need to be organised and self-motivated with a good telephone manner. Knowledge of banking methods and accounting principles would be advantageous, but is not essential.The successful candidate will actively and effectively pursue external customers for overdue premiums.Other responsibilities include:Collection of outstanding premiums from customers and brokers, ensuring that this is matched and cleared from the accounting system.Ensure smooth running of the company’s credit operations, including chasing outstanding debts and reconciliation of cash transactions.Liaise with various Account Handlers regarding individual client accounts.Ensure that any unallocated cash is accounted for and dealt with, as necessary.Issue all chase letters for non-payments.Draw the customer’s and broker’s attention to overdue premiums and any premium warranties, referring any non-payment of premium Business Manager.Contact Premium Credit and Close Premium Finance regarding any defaults and reinstating loans.The successful candidate will need to be organised and self-motivated with a good telephone manner. Knowledge of banking methods and accounting principles would be advantageous, but is not essential.The successful candidate will actively and effectively pursue external customers for overdue premiums.Other responsibilities include:Collection of outstanding premiums from customers and brokers, ensuring that this is matched and cleared from the accounting system.Ensure smooth running of the company’s credit operations, including chasing outstanding debts and reconciliation of cash transactions.Liaise with various Account Handlers regarding individual client accounts.Ensure that any unallocated cash is accounted for and dealt with, as necessary.Issue all chase letters for non-payments.Draw the customer’s and broker’s attention to overdue premiums and any premium warranties, referring any non-payment of premium Business Manager.Contact Premium Credit and Close Premium Finance regarding any defaults and reinstating loans.The successful candidate will need to be organised and self-motivated with a good telephone manner. Knowledge of banking methods and accounting principles would be advantageous, but is not essential.
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Warehouse Coordinator

Prince Personnel Ltd

Telford, MID
Today
Telford, MID
Today

Warehouse Coordinator

Telford

Permanent

 

Salary negotiable depending on experience

Monday to Friday – 42.5 hrs per week

 

We are working on behalf of a Telford client who are recruiting for an experienced Warehouse operative to work in a fast-paced environment. This role would suit a candidate who is keen and looking for a long-term permanent role. You will be primarily responsible for overseeing the daily, overall operations within the warehouse. As well as overseeing the efficient receipt, storage and despatch of goods.

 

The Warehouse Coordinator will be responsible for:

  • Managing goods-in and despatch
  • Picking orders ready for despatch
  • Allocating goods-in to stock and updating inventory
  • Managing and entering information accurately onto Stock Control system
  • Allocating workload to Warehouse Operatives
  • Driving Forklift Counterbalance truck
  • Loading and unloading containers
  • Wrapping and banding pallets
  • Handling heavy goods
  • Ensuring FLTs are checked daily before use and maintain records
  • Working to health and safety regulations and checking requirements daily
  • Key holder
  • Driving company van

 

Skills and Experience

  • Previous experience in a Warehouse environment
  • Must have a full and clean UK Driving license
  • Must have a valid FLT Counterbalance license
  • Good knowledge of stock control
  • Physically fit and manual handling conscious
  • Knowledge of health and safety requirements
  • PC literate – previous experience on a WMS or MRP/ ERP system would be advantageous
  • This role would suit a candidate with previous experience as a Warehouse Team Leader / Warehouse Supervisor / Stores Team Leader / Stores Supervisor

 

The application process:

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

 

 

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

 

Reference: EW23861

 

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Sales Administrator

Prince Personnel Ltd

Telford, MID
2 days ago
Telford, MID
£20k Per Year
2 days ago
£20k Per Year

Sales Administrator

Telford (Hortonwood)

4-6 month Fixed Term Contract

 

£20,000 per annum

Monday – Friday 9am – 5:30pm 37.5 hours per week

 

Do you want to work for a well-established and reputable company within their sector?

 

Our client is a well-established and reputable company based in Telford who is looking for a Customer Service Advisor to join their team on a permanent basis. The purpose of the role is to process sales orders via inbound calls, emails and the website together with providing product information and dealing with queries in a professional manner.

 

Responsibilities and duties will include, but not limited to:

 

  • Handling and processing incoming sales orders
  • Providing product information and cross selling other products as applicable
  • Establishing and building a rapport with customers
  • Resolving queries in a timely and professional manner
  • Work towards and achieve personal and team targets and deadlines
  • Occasional staff cover in the Showroom as and when required
  • Effective inter-departments communication to resolve queries
  • Maintenance of product knowledge, markets, customers and suppliers
  • Sales order administration and customer account maintenance
  • Liaise with other internal departments to ensure sales are completed

 

Skills and Experience

To be considered for this role you must have previous experience within a similar role and be able to maintain a high standard of customer service. You will be an excellent team player and be able to embrace and adapt to change. The ideal candidate will have strong communication skills both verbal and written and be IT literate.

 

The application process:

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

 

 

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

 

Reference: DE23866

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HR Career Development Advisor

Prince Personnel Ltd

Newtown, WA
2 days ago
Newtown, WA
2 days ago

HR Career Development Advisor

Newtown, Powys

Permanent

Salary negotiable depending on experience

Monday - Thursday 8:00am-4:30pm / Friday 8:00am-3:15pm

 

We are working with a very well established and successful organisation based in the Newtown area where they are looking to recruit an experienced HR Advisor. In this role you will have special responsibility for early careers supporting the recruitment, induction and career development of our apprentices and graduate trainees. Additionally, you will be the main HR point of contact to a portfolio of departments and your role will be to offer advice to managers and employees on HR matters such as recruitment, dealing with employee relations and performance management. 

 

Responsibilities and duties will include, but not limited to:

 

  • Managing the recruitment of apprentices and graduate trainees
  • Ensuring that that comprehensive induction programmes are in place for apprentices and graduate trainees
  • Coordinate with managers for development plans being in place for apprentices and graduate trainees
  • Dealing with various HR queries throughout the business
  • Monitoring, reviewing, and updating all HR policies and processes and ensuring these are in line with current legislation
  • Informing employees of their rights and entitlement and keeping them up to on any changes made
  • Carry out job evaluations and advise on remuneration packages
  • Support the business in attracting, recruiting, retaining and developing people in order to meet business requirements
  • Managing staff relationships, responding to any queries or problems that they have and managing their expectations
  • Handling HR matters reliably and in accordance with legal requirements
  • Dealing with various capability investigations, including grievance and disciplinary
  • Partnering with line managers to review employee relations, performance management, resourcing and staff management
  • Ensure the payroll file documents are ready with required signatures to meet payroll deadlines
  • Facilitating the talent and succession planning process and ensuring follow ups are actioned
  • Undertake projects which will support the effectiveness of HR

 

Skills and Experience

 

To be considered for this amazing opportunity, we are looking for an experience HR professional who has worked at HR Advisor / HR Assistant level, and where you have ideally had experience of working with graduates and apprenticeship recruitment and development of those members of staff. We would ideally like you to have CIPD Level 5, or studying towards this.

 

The application process:

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

 

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

 

Reference: DE23868

Posted

30+ days ago

Description

Purpose of RoleThe role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions required. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties.Key ResponsibilitiesEnsure the smooth running of assigned portfolio on a day to day basisDevelop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levelsBe the first point of contact for day to day enquiries from clients, providers and other internal and external sourcesIndependently respond to queries from both clients and insurers in a pro-active manner, whilst keeping consultants informed as appropriateResolve any identified discrepancies in provider documentation before sending to clientsMaintain client records and data in line with Towergate systems and protocolsProvide a proactive professional telephone handling service for both internal and external contracts, including clients, providers and Towergate colleagues.Essential Criteria – must be clearly demonstrated on CVBackground in Customer Service/SalesAlso EssentialExcellent communication and interpersonal skillsProactive attitude, with the ability to use initiativeExcellent organisational skillsThe ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detailEffective teamworking skillsInfluencing and negotiation skillsOral and written communication skillsCommercial awarenessWillingness to learnResilience, to enable you to deal with problems and constructive criticismPlease apply online
Source: The Ardonagh Group