You’ll work closely with key partners, deliver quality, outcome focused support in both one-to-one and group sessions, providing both emotional and practical support, including keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management and employment skills. You’ll identify and signpost customers to any services they may benefit from that is available from partner agencies, supporting customers to access these services, such as the Housing Benefit department, Mental and Physical Health, Substance support services, Job Centre Plus and individual grant giving organisations.