Internal Sales Job Role

Would you like to join a forward thinking manufacturing business with a great expansion plan. Fixing point was established in 1986 and continues to go from strength to strength. We are looking for passionate and enthusiastic people who wish to join us on this great journey

Objectives:

In Conjunction with the Commercial Director to achieve monthly sales budgets and develop and maintain a relationship based customer portfolio.

 Reporting:

Reporting to the Commercial Director.

Responsibilities:

• Proactively develop key relationships with existing and new customers ensuring regular contact and seeking new business opportunities.
• Liase with Fixing Point business development team.
• Ensure all paperwork is controlled and records retained for traceability.
• Answer telephone calls from customers and respond to questions raised by Customers
• Prepare quotations for customers and prospective customers.
• Processing incoming calls and emails from customers.
• Ensure the sales administration processes is followed and provide assistance where required.
• Keep all sales records and documentation up-to-date
• Working in line with key performance indicators.
• Coordination with other team members’ activities.
• Identifying potential customers.
• Assist the Regional BDMs in key decision making.
• Arranging of delivery times and communicate with customers
• Checking of material stocks and giving technical help to others. 
• Maintain business operating and reporting systems.

Competencies:

• Similar experience in a sales office environment preferable.
• Excellent organisational skills.
• Excellent telephone manner.
• IT literate.
• Ability to work under pressure.
• Ability to compile reports.
• Must have a proactive and ‘can do’ attitude.

Qualifications:

• GCSE’s or equivalent in mathematics and English.

• 20 days holiday plus 8 bank holidays (increasing yearly with length of service)
• Life assurance
• Pension

Telesales Executives (B2B Sales)

£23,000 - £25,000 (Basic Salary)

£60,000 OTE (uncapped commission)

Brierley Hill, West Midlands

Hampton Lovett Consultant Surveyors are looking to immediately recruit a number of experienced sales professionals to fill upcoming positions within our rapidly growing, dynamic Pre-Assessment department, based within the sales sector of our business.

We are looking for energetic, fast-paced, target driven sales staff with at least 1 years’ experience selling business to business services on a self-generated basis, who are forward thinking and able to work on their own initiative to fill these roles within the department.

These roles come at an exciting time of growth for Hampton Lovett, as you will be based for a short term at Brierley Hill, before taking part in our move to luxury new offices in Halesowen.

The role encompasses.

Key Responsibilities.

• Making outbound, targeted calls
• Making use of company scripts, information and email introductions to provide necessary information
• Documenting calls, call back opportunities and using your own initiative to follow these up
• Booking appointments for field sales representatives
• Relationship management and the ability to develop new sales leads through existing client base
• Self-motivation and a determined attitude are a must, as sales can be challenging, but it can also be very rewarding, so we are looking for resilience, tenacity, and energy.

Benefits;

• Standard office hours, 9am - 5pm Monday through Friday (No weekends, overtime available) – a rare find in a sale orientated role!
• Attractive sales commission scheme paid on a weekly basis!!!
• Company progression for the right candidate
• Company training provided.
• Full induction, training, coaching and ongoing support for all individuals.
• Onsite parking

** We pride ourselves on training and developing our teams existing talent and will provide full training to the successful candidate **

• Responsible for the installation, commissioning, maintenance and servicing of the following but not limited to:

• Hoists/Stand aids
• Ceiling/Gantry Hoist
• Acute and Community profiling beds
• Specialised baths
• Active mattress system
• Wheel chairs and walking aids
• Sluice and Macerators

• Ability to plan and prioritise work effectively and efficiently in order to complete servicing and repairs on time.
• Ensure that all service work is carried out safely and falls in line with current legislation and EHS service procedures.
• Ensure all paperwork is completed accurately, efficiently and effectively in a timely manner in accordance with company policies and procedures before leaving customer site.
• Must have strong customer focussed interpersonal skills and be positive and solution focussed during all customer interactions
• Customer facing and represent the company, identify leads for product sales as and when required and pass on details to follow up.
• Ability to communicate and fault find over the phone
• Ensure confidentiality on all matters relating to employees, service users/clients' details and information obtained during the course of employment.
• Ensure a high standard of cleanliness at all times.
• Continue to perform duties of the service technician in addition to Supervisor duties when required.
• Ensure the department meets the requirements of all infection control policies and procedures set out by EHS in conjunction with NHS protocols.
• Ensure Health and Safety policies and procedures are adhered to at all times by self and colleagues.

• Excellent interpersonal and communication skills
• Personable and able to establish effective relationships with colleagues and customers
• A team player
• Attention to detail
• Customer focused
• Personable and Presentable
• Analytical and able to understand cause & effects
• Excellent Organisational Skills
• Action Orientated
• Analytical and able to understand cause & effects
• Solution Focussed
• Prepares and executes comprehensive plans

• Excellent Organisational Skills

• Must have a full clean driving licence
• Must have an enhanced DBS check / Disclosure Scotland
• Take part of an on-call rota as and when required
• Due to the nature of the activity, there may be a requirement to undertake work outside of normal hours and support colleagues in other departments.

• Weekly pay and scheduled shifts
• Accrue paid holidays
• Clean environment
• Onsite free car park
• Based on industrial estate with excellent link to public transport
• Health & safety training and support
• Access to benefits scheme which includes 100's of high street discounts and much more!

• £9.00 - £11.28 per hour
• To start ASAP

• Main activities include operating VNA truck
• General warehouse goods in duties
• Putting stock away in the correct locations
• Reading and adherence to process instructions

• Must have experience in working within a warehouse environment
• Must have a valid VNA license
• Flexible
• Must be happy working to time deadlines
• Good communication skills and an understanding of verbal and written English
• Attention to detail
• Excellent attendance levels and attitude

Job Reference: 365-A-20-144688

Employer:

Worcestershire Acute Hospitals NHS Trust

Department:

Avon 2

Location:

Worcestershire Royal Hospital, Worcester

Salary:

£24,907 - £30,615 pro rata / p.a.

• Annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 33 days per annum thereafter (including bank holidays)
• Bonus scheme
• Free parking available
• On-site subsidised canteen
• Randstad Worker Benefits App

• £9.50 PER HOUR
• • Increasing to £10.52 PER HOUR after 12 weeks!

• Monday to Friday - 40 hours per week (5 week rotating shift pattern) 07:00AM-16:00PM, 08:00AM-17:00PM, 08:30PM-17:30PM, 09:00-18:00PM, 11:00AM-20:00PM
• Rotating Saturdays, 08:00AM-17:00PM
• • 8 hour shift
  • 2 out of 5 rota
  • 1 day off in lieu during the week
• Rotating Sundays, 09:00AM-12:00PM
• • 3 hour shift
  • 1 out of 5 rota
  • Time off in lieu during the week
• For the first 2 weeks you will be required to complete a training programme (paid training). This will be Monday to Friday 8:00am to 17:00pm or 8:30am to 17:30pm and then from week 3 you will fall into the rotating shift pattern.

• You will be responsible for providing world class customer service, undertaking all relevant customer interactions and the accurate capture of customer data
• You will advise customers of the best services available to them, maintaining relationships and using your initiative to resolve queries and complaints
• You will receive extensive training and so will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded
• Working within a great team you will contribute to the overall performance and work towards achieving and maintaining the department and your own personal goals

• Previous experience in a Customer Service role/environment and/or be familiar with working within a contact centre environment would be an advantage
• IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and Maths
• Excellent attendance record and be punctual
• Quick thinking and able to problem solve/use their own initiative
• Personable with the ability to build strong relationships with customers and colleagues in a pressured environment
• You'll need to be flexible to work between 7am to 8pm Monday - Friday, 8am to 5pm on Saturdays and 9am to 12pm on Sundays. You will get to see your rota 4 weeks in advance.
• All Applicants must be prepared to undergo a Sanction and CRB check.