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Administrative Officer

National Health Service

Worcester, MID
Today
Worcester, MID
£19.737k - £19.737k Per Year
Today
£19.737k - £19.737k Per Year

Job Reference: J112-FEB-FT

Employer:
NPS Care
Department:
Administration
Location:
Worcester
Salary:
£19,737 Annual Salary

Who we are

Working with government agencies and hospitals, our software provides the data and insight for better healthcare decisions. We help deliver health screening programmes across the UK and Ireland, support the world’s biggest orthopaedic registry and digitise millions of patient records each year.

About the role

As our administrator, you`ll be the first point of contact for our patients, helping them to book and rearrange their diabetic eye screening appointments. You`ll set up our clinics and then send out appointment and results letters to our patients in time for them to attend their appointment.

We`re looking for you to really drive engagement with our patients, offering them a caring and empathetic service, whilst always looking at and thinking about new ways for us to reach out and communicate with them. Guided by your team leader you`ll be a valuable member of our team all of whom are driven and enthusiastic when it comes to making sure our patients attend their appointments and receive brilliant follow up care and we`d want you to have that same passion.

Working with our failsafe officers and screeners and screener graders no day will be the same, so be ready for an interesting and varied new job!

Working pattern will be Mon - Fri 08.00 - 16.00 and 10.00 - 18.00 alternating weekly. Occasional Saturdays will also be required, working 08.30 - 14.30.

This post does take a high call volume.

Our team

You`ll be part of a broad integrated team consisting of a programme manager, team leader, clinical leads, optometrists, failsafe officers and screener/graders who`ll provide you with the training you need to be successful in your role.

Who you`ll be

We want to make sure you are set for success, this isn`t all about your skills and that is why we would love to talk to you even if perhaps you don`t fit all of the below:

  • experience of taking a high call volume
  • experience of working in an office environment
  • ability to work to deadlines and sometimes under pressure
  • understanding of MS Office
  • strong eye for detail
  • educated to GCSE level, or equivalent
  • willingness to learn
  • brilliant customer service skills
  • exceptional organisational skills
  • empathetic and engaging
  • excellent and proven interpersonal, verbal and writing communication skills

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you so press that apply button now!


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Warehouse Operative/Driver

Saint Flooring Ltd

Redditch, MID
5 days ago
Redditch, MID
£20k Per Year
5 days ago
£20k Per Year

Warehouse Operative/Driver - Redditch

 

Job Summary

Saint Flooring are a leading flooring contractor with branches covering most of England supplying and installing floor coverings to the new house build industry. Due to our continued growth, we require a  Warehouse Operative/Back up driver to fill a new expansion project for our Midlands region.

Main Objectives

To work with the Logistics & Distribution Manager to ensure the smooth running of a busy warehouse and central distribution hub.

The Role

  • Loading and sorting stock
  • Cutting and allocating product for daily jobs
  • Taking in deliveries
  • Loading fitters
  • Sorting, loading and delivering stock to new building sites and our other regional offices as and when required

 

The Person

Ideally, we are seeking an experienced self-motivated Warehouse Operativewho can anticipate issues before they arise and can use their own initiative to achieve the right outcome.  In addition, the right person will; 

  • Ability to measure flooring accurately prior to cutting and hand measure all cuts
  • Hold a current driving licence. Must be over 21 for our Fleet insurance with a minimum 1-year driving experience (vans)
  • Aforklift truck licence is desirable but not essential
  • Be physically fit – ability to lift/carry carpets and flooring packs
  • Have good communication skills to build good working relationships
  • Be flexible and can work under pressure and meet strict deadlines
  • Be available to work varying hours – early starts/late finishes as and when required

 

Salary - £20,000 per annum (£10.19 per hour)

Job Type: Full-time 37.75 hours a week, with extra hours as and when required.

In return we offer a great place to work in a forward thinking business, pension, 28 days holiday allowance (including Bank Holidays) and Christmas shutdown in addition to these. This position comes withan excellent opportunity for progression.

No agencies thank you.

 

SAINT FLOORING LIMITED Unit 2 Pineapple Park, Road One, Winsford, Cheshire CW7 3PR

T 01606 552162

Registration No. 6489320

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Internal Sales / Tele Sales

FIXING POINT LIMITED

Gloucester, SW
2 days ago
Gloucester, SW
2 days ago

Internal Sales Job Role

Would you like to join a forward thinking manufacturing business with a great expansion plan. Fixing point was established in 1986 and continues to go from strength to strength. We are looking for passionate and enthusiastic people who wish to join us on this great journey

Objectives:

In Conjunction with the Commercial Director to achieve monthly sales budgets and develop and maintain a relationship based customer portfolio.

 Reporting:

Reporting to the Commercial Director.

Responsibilities:

  • Proactively develop key relationships with existing and new customers ensuring regular contact and seeking new business opportunities.
  • Liase with Fixing Point business development team.
  • Ensure all paperwork is controlled and records retained for traceability.
  • Answer telephone calls from customers and respond to questions raised by Customers
  • Prepare quotations for customers and prospective customers.
  • Processing incoming calls and emails from customers.
  • Ensure the sales administration processes is followed and provide assistance where required.
  • Keep all sales records and documentation up-to-date
  • Working in line with key performance indicators.
  • Coordination with other team members’ activities.
  • Identifying potential customers.
  • Assist the Regional BDMs in key decision making.
  • Arranging of delivery times and communicate with customers
  • Checking of material stocks and giving technical help to others. 
  • Maintain business operating and reporting systems.

 

Competencies:

  • Similar experience in a sales office environment preferable.
  • Excellent organisational skills.
  • Excellent telephone manner.
  • IT literate.
  • Ability to work under pressure.
  • Ability to compile reports.
  • Must have a proactive and ‘can do’ attitude.

 

Qualifications:

  • GCSE’s or equivalent in mathematics and English.

Benefits
  • 20 days holiday plus 8 bank holidays (increasing yearly with length of service)
  • Life assurance
  • Pension
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Telesales Executive

HAMPTON LOVETT CONSULTANT SURVEYORS LIMITED

Brierley Hill, MID
6 days ago
Brierley Hill, MID
£23k - £25k Per Year
6 days ago
£23k - £25k Per Year

Telesales Executives (B2B Sales)

£23,000 - £25,000 (Basic Salary)

£60,000 OTE (uncapped commission)

Brierley Hill, West Midlands

Hampton Lovett Consultant Surveyors are looking to immediately recruit a number of experienced sales professionals to fill upcoming positions within our rapidly growing, dynamic Pre-Assessment department, based within the sales sector of our business.

We are looking for energetic, fast-paced, target driven sales staff with at least 1 years’ experience selling business to business services on a self-generated basis, who are forward thinking and able to work on their own initiative to fill these roles within the department.

These roles come at an exciting time of growth for Hampton Lovett, as you will be based for a short term at Brierley Hill, before taking part in our move to luxury new offices in Halesowen.

The role encompasses.

Key Responsibilities.

  • Making outbound, targeted calls
  • Making use of company scripts, information and email introductions to provide necessary information
  • Documenting calls, call back opportunities and using your own initiative to follow these up
  • Booking appointments for field sales representatives
  • Relationship management and the ability to develop new sales leads through existing client base
  • Self-motivation and a determined attitude are a must, as sales can be challenging, but it can also be very rewarding, so we are looking for resilience, tenacity, and energy.

Benefits;

  • Standard office hours, 9am - 5pm Monday through Friday (No weekends, overtime available) – a rare find in a sale orientated role!
  • Attractive sales commission scheme paid on a weekly basis!!!
  • Company progression for the right candidate
  • Company training provided.
  • Full induction, training, coaching and ongoing support for all individuals.
  • Onsite parking

** We pride ourselves on training and developing our teams existing talent and will provide full training to the successful candidate **

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Field Service Engineer / Area Maintenance Engineer

Essential Healthcare Solutions Ltd

Worcester, MID
3 days ago
Worcester, MID
3 days ago

Job Title: Field Service Engineer
Location: Covering the Gloucester, Coventry or Worcester region
Salary: Competitive + Benefits
Job Type: Full Time, Permanent
The Company is a British owned and managed support surfaces specialist proudly supporting healthcare professionals to improve clinical outcomes and patient care. Their team is committed to developing and delivering innovative support surfaces and services to meet the challenges their customers face every day in reducing avoidable pressure ulcers, preventing cross infection and improving equipment safety and availability.
Due to company growth, they have an exciting opportunity for a Field Service Engineer to join their Southern Service Team. They are looking for a highly personable, self-motivated, enthusiastic individual who has a willingness to learn and develop within the business.
The Role:
Field Service Engineers are responsible for the service, repair, compliance testing, delivering and installing of a range of healthcare equipment and medical devices products to the highest technical standards in accordance with their policies and Procedures.
The engineer will provide on-site corrective and preventive maintenance solutions as well as other after-sales technical support solutions.
Key Responsibilities:
  • Responsible for the installation, commissioning, maintenance and servicing of the following but not limited to:
  • Hoists/Stand aids
  • Ceiling/Gantry Hoist
  • Acute and Community profiling beds
  • Specialised baths
  • Active mattress system
  • Wheel chairs and walking aids
  • Sluice and Macerators
  • Ability to plan and prioritise work effectively and efficiently in order to complete servicing and repairs on time.
  • Ensure that all service work is carried out safely and falls in line with current legislation and EHS service procedures.
  • Ensure all paperwork is completed accurately, efficiently and effectively in a timely manner in accordance with company policies and procedures before leaving customer site.
  • Must have strong customer focussed interpersonal skills and be positive and solution focussed during all customer interactions
  • Customer facing and represent the company, identify leads for product sales as and when required and pass on details to follow up.
  • Ability to communicate and fault find over the phone
  • Ensure confidentiality on all matters relating to employees, service users/clients' details and information obtained during the course of employment.
  • Ensure a high standard of cleanliness at all times.
  • Continue to perform duties of the service technician in addition to Supervisor duties when required.
  • Ensure the department meets the requirements of all infection control policies and procedures set out by EHS in conjunction with NHS protocols.
  • Ensure Health and Safety policies and procedures are adhered to at all times by self and colleagues.

The Candidate:
Key Attributes:
  • Excellent interpersonal and communication skills
  • Personable and able to establish effective relationships with colleagues and customers
  • A team player
  • Attention to detail
  • Customer focused
  • Personable and Presentable
  • Analytical and able to understand cause & effects
  • Excellent Organisational Skills
  • Action Orientated
  • Analytical and able to understand cause & effects
  • Solution Focussed
  • Prepares and executes comprehensive plans
  • Excellent Organisational Skills

Additional Requirements:
  • Must have a full clean driving licence
  • Must have an enhanced DBS check / Disclosure Scotland
  • Take part of an on-call rota as and when required
  • Due to the nature of the activity, there may be a requirement to undertake work outside of normal hours and support colleagues in other departments.

Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Field Service Engineer, Service Engineer, Multi-skilled Engineer, Mechanical Engineer, Maintenance Engineer, Mobile Technician, Fault Repair Engineer, Maintenance Technician, Mobile Engineer Controller will also be considered for this role.
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FLT Driver- VNA

Randstad Inhouse Services

Worcester, MID
5 days ago
Worcester, MID
£9 - £11.28 Per Hour
5 days ago
£9 - £11.28 Per Hour

If you hold a valid VNA Forklift Truck license, apply today and work as a 'VNA Forklift Truck Driver' for our client in a fast-paced 'Goods In' department, based in Worcester (WR4)! We have excellent pay rates and set shift patterns, in a clean and professional warehouse. You'll get weekly pay, scheduled shifts, paid holiday and training. Do you have good attention to detail and previous warehouse experience? If yes, please apply today!
1st and 2nd shift available
Benefits:
  • Weekly pay and scheduled shifts
  • Accrue paid holidays
  • Clean environment
  • Onsite free car park
  • Based on industrial estate with excellent link to public transport
  • Health & safety training and support
  • Access to benefits scheme which includes 100's of high street discounts and much more!

Pay rate:
  • £9.00 - £11.28 per hour
  • To start ASAP

Responsibilities:
  • Main activities include operating VNA truck
  • General warehouse goods in duties
  • Putting stock away in the correct locations
  • Reading and adherence to process instructions

Requirements:
  • Must have experience in working within a warehouse environment
  • Must have a valid VNA license
  • Flexible
  • Must be happy working to time deadlines
  • Good communication skills and an understanding of verbal and written English
  • Attention to detail
  • Excellent attendance levels and attitude

Apply now!
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Ganger

Zzoomm plc

Hereford, MID
10 days ago
Hereford, MID
10 days ago
Zzoomm sets you free to work, play and learn in the way and at the pace you want. Zzoomm does this by running a Full-Fibre connection right into your home or business. This lets you choose the performance, the speed, that suits you and what you, your family and colleagues want to do with the Zzoomm connection.
 
Zzoomm is a brand new challenger to the old fashion established ISP companies you may have been involved with. From our brand, uniforms, colours and icons to our non-hierarchical leadership structure we take a fresh approach to building our fibre-optic broadband network. No two days are ever the same with diverse tasks and a team of high achievers. We all work together to plan and complete the jobs at hand, driven by our individual expertise and company ROAR values. Working with Zzoomm, you will learn new skills on the job, diversify your abilities and enjoy building a new future for the UK’s broadband network, one town at a time, and have a great time!
 
We are currently looking for a Ganger to lead a crew in Hereford. We seek someone who has experience of FTTP or utilities builds in a market town so cul-de-sacs, private lanes, small roads, narrow roads, some long runs. Some reinstatement will be needed (white top) no black top reinstatement (we have a team in place to handle this).
 
In terms of tickets we would need you to hold the following and you should be ok with using a tablet to record build data, site set up etc ;-
 
What we need you to have
  • 360 Excavator ticket and experience
  • Valid and in date NRSWA (Streetworks)
  • Dumper ticket
  • Full clean driving license, preferably including towing
  • Ability to use a tablet to record site data
What do we offer ?
  • A full time PAYE contract offering a basic salary and bonus
  • Annual Leave - 25 days paid holiday + 1 day off for your birthday + Bank holidays off
  • Pension – you pay 4.5% and Zzoomm pays 4.5% into your pension
  • Life assurance 4 x basic salary
  • Health cash plan which allows you to claim money back for the cost of your essential health care plus other benefits including 24/7 access to an online doctor
  • Exclusive offers and discounts from over 1000 popular retailers
  • Free parking at work
Zzoomm was founded by Matthew Hare, Chief Executive, in December 2018, to bring full fibre to homes and businesses across the UK. Matthew is a veteran of the UK fibre infrastructure industry. He founded rural full fibre operator Gigaclear PLC in 2010 and was Chief Executive until the takeover by Infracapital in 2018. During 2018, he was recognised for his contribution to the development of full fibre networks with the award of European Fibre Executive of the Year, an OBE in the Queen’s Birthday Honours and UK Internet Services Executive of the Year 2018.
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Staff Nurse (Avon 2 Medical Ward)

National Health Service

Worcestershire Royal Hospital, MID
Today
Worcestershire Royal Hospital, MID
£24.907k - £30.615k Per Year
Today
£24.907k - £30.615k Per Year

Job Reference: 365-A-20-144688

Employer:
Worcestershire Acute Hospitals NHS Trust
Department:
Avon 2
Location:
Worcestershire Royal Hospital, Worcester
Salary:
£24,907 - £30,615 pro rata / p.a.

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

We’re a large organisation, providing acute services from the Alexandra Hospital (Redditch), Kidderminster Hospital and Treatment Centre and Worcestershire Royal Hospital (Worcester) to a population of over 575,000 people in Worcestershire, as well as caring for patients from surrounding counties and further afield. We also manage a Surgery ward at Evesham Community Hospital.

Our workforce is nearly 6,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

It’s an exciting time to join the Trust. In partnership with staff, patients and partners, we are developing of our Clinical Services Strategy which will outline how our services will be organised effectively across our sites into the future. Our Clinical Services Strategy will build on the improvements already put in place in recent years, following the Future of Acute Hospital Services in Worcestershire review which has seen improved outcomes in a number of areas, including maternity and children’s services.

Our objectives are simple:

  • Best services for local people

  • Best experience of care and best outcomes for our patients

  • Best use of resources

  • Best people.

If you can help us to achieve these; if your vision matches our vision; and you believe in Putting Patients First, we would love to hear from you!

In return, we commit to investing in our staff to ensure that we retain and develop the right people, with the right skills, who care about and take pride in, putting patients first.


REGISTERED STAFF NURSE - BAND 5 WORCESTERSHIRE ROYAL HOSPITAL

AVON 2 Ward

An exciting Opportunity is awaiting you if you are a highly motivated, enthusiastic and hardworking Nurse with excellent communication skills.

Avon 2 is a 22 bedded acute medicine ward that delivers high standard of care and support to acutely ill patients. On this ward, we have MDT approach. You will have the opportunity to gain a vast amount of experience in different medical conditions. We have an excellent team who takes pride in supporting new starters. You will be supported with training to enhance your knowledge with the Trust’s excellent training opportunities.

Responsibilities

  • Take ownership of care for a group of acute medical patients, providing evidence based clinical care, treating underlying conditions and providing emotional support to patients and their relatives.
  • Promoting independence and quality of life for patients.
  • To work closely with medical team providing pharmacological and therapeutic interventions to acute patients.
  • Discuss health concerns with patients and their families and promote independence and quality of life.
  • Proactively participate in quality initiatives and quality improvement strategies alongside the ward team and division.

Requirements

  • NMC registered
  • Good understanding of NMC code and professional accountability.
  • Be able to work autonomously and within MDT.
  • Excellent written and verbal communication skills.
  • Motivated, dynamic, with a ‘team’ approach to your practice.
  • Experience in veneputure, cannulation would be an advantage.

As a Division, Specialty Medicine believe that our most valuable asset is you, our clinical team. We are committed to providing high quality care to our patients and their families and we believe that investing in our staff is the best way to ensure our patients receive the care they deserve. A comprehensive Trust and ward/department induction is provided as well as an established nursing development program and progressive training opportunities. We offer a positive and a supportive working atmosphere for all staff to develop and achieve their full potential.

If you would like further information on this position or to arrange an informal visit then please contact:

Ward Manager Vandna Dube on: 01905 733068 or internal extension 30159 or Matron Juliet Hawkesford-Barnes via switchboard: 01905 763333 (Extension 30550 / Bleep 662).



Important information about your application

**** Please be aware that job adverts may close before the published closing date, if we have a high volume of applications, so we recommend getting your application in as quickly as possible. ****

  • You must fulfil all of the essential criteria in the person specification
  • References from current and previous employers must cover at least three years
  • Due to the large number of applications we receive, only shortlisted candidates will be contacted
  • All correspondence will be sent through NHS Jobs, so please check NHS jobs and your email account regularly
  • If you have not been contacted within four weeks of the closing date, please assume you have not been shortlisted on this occasion
  • By accepting a position within our Trust you agree that the Occupational Health Department can access your occupational health records from your current or previous employer in order to check the status of your inoculations and screening tests. This is an automated process and the information will only be used for these purposes prior to your taking up the position with us.

Worcestershire Acute Hospitals NHS Trust is an equal opportunities employer and supports flexible working. We offer excellent learning and development opportunities, career progression, and are part of the NHS pension scheme. All of our sites are completely smokefree.

Follow the recruitment team on Twitter for the latest nursing opportunities @worcsacutejobs

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Customer Service Advisor

Randstad Inhouse Services

Worcester, MID
6 days ago
Worcester, MID
£9.5 - £10.52 Per Hour
6 days ago
£9.5 - £10.52 Per Hour

Are you looking for your next exciting challenge and have a proven track record of providing exemplary customer service? Are you passionate about providing the best possible service?
We are looking for you to join our clients expanding contact centre based on site at the UK Headquarters who are the UK market leader in domestic boilers.
Benefits:
  • Annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 33 days per annum thereafter (including bank holidays)
  • Bonus scheme
  • Free parking available
  • On-site subsidised canteen
  • Randstad Worker Benefits App

Pay Rate and Hours:
  • £9.50 PER HOUR
    • Increasing to £10.52 PER HOUR after 12 weeks!
  • Monday to Friday - 40 hours per week (5 week rotating shift pattern) 07:00AM-16:00PM, 08:00AM-17:00PM, 08:30PM-17:30PM, 09:00-18:00PM, 11:00AM-20:00PM
  • Rotating Saturdays, 08:00AM-17:00PM
    • 8 hour shift
    • 2 out of 5 rota
    • 1 day off in lieu during the week
  • Rotating Sundays, 09:00AM-12:00PM
    • 3 hour shift
    • 1 out of 5 rota
    • Time off in lieu during the week
  • For the first 2 weeks you will be required to complete a training programme (paid training). This will be Monday to Friday 8:00am to 17:00pm or 8:30am to 17:30pm and then from week 3 you will fall into the rotating shift pattern.

Responsibilities:
  • You will be responsible for providing world class customer service, undertaking all relevant customer interactions and the accurate capture of customer data
  • You will advise customers of the best services available to them, maintaining relationships and using your initiative to resolve queries and complaints
  • You will receive extensive training and so will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded
  • Working within a great team you will contribute to the overall performance and work towards achieving and maintaining the department and your own personal goals

Requirements:
  • Previous experience in a Customer Service role/environment and/or be familiar with working within a contact centre environment would be an advantage
  • IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and Maths
  • Excellent attendance record and be punctual
  • Quick thinking and able to problem solve/use their own initiative
  • Personable with the ability to build strong relationships with customers and colleagues in a pressured environment
  • You'll need to be flexible to work between 7am to 8pm Monday - Friday, 8am to 5pm on Saturdays and 9am to 12pm on Sundays. You will get to see your rota 4 weeks in advance.
  • All Applicants must be prepared to undergo a Sanction and CRB check.

This assignment is temporary ongoing.
If this sounds like the role for you, why not click apply today!
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Advanced Social Work Practitioner, Mental Health Team

Worcestershire County Council

Worcestershire
2 days ago
Worcestershire
2 days ago

Mental Health and Learning Disabilities
Worcestershire County Council

Adult Social Care in Worcestershire is changing - be part of our transformation journey!

This is an exciting time to join the Adult Social Care Mental Health Services at Worcestershire County Council. We are developing and implementing a new, ambitious strategy working in close partnership with health colleagues. You could be integral to the implementation of our plans, making these services some of the finest in the country.

Advanced Social Work Practitioner
Worcestershire County Council
Permanent
Hours:
37 per week
Salary: £35,745 to £38,890
Location: County Hall
You will require a highly competent level of skills in assessment, planning, intervention and evaluation alongside extensive knowledge of the Mental Health Act, The Care Act and the Mental Capacity Act. You will provide operational leadership to social workers & social care workers alongside providing social care expertise to the multi-disciplinary team to ensure the timely delivery of a safe and effective service, maximizing people's statutory rights. You will also provide supervision to Social Workers and Social Care Workers.

To apply, please send your CV and a Covering Letter to socialworkopps@worcestershire.gov.uk.

If you would like to discuss a role any further, please email socialworkopps@worcestershire.gov.uk

Closing date: Wednesday 10th March 2021 at 23:59
Interview date: To be confirmed

Salary

£19.737k - £19.737k Per Year

Job Type

Full Time

Posted

Today

Description

Job Reference: J112-FEB-FT

Employer:
NPS Care
Department:
Administration
Location:
Worcester
Salary:
£19,737 Annual Salary

Who we are

Working with government agencies and hospitals, our software provides the data and insight for better healthcare decisions. We help deliver health screening programmes across the UK and Ireland, support the world’s biggest orthopaedic registry and digitise millions of patient records each year.

About the role

As our administrator, you`ll be the first point of contact for our patients, helping them to book and rearrange their diabetic eye screening appointments. You`ll set up our clinics and then send out appointment and results letters to our patients in time for them to attend their appointment.

We`re looking for you to really drive engagement with our patients, offering them a caring and empathetic service, whilst always looking at and thinking about new ways for us to reach out and communicate with them. Guided by your team leader you`ll be a valuable member of our team all of whom are driven and enthusiastic when it comes to making sure our patients attend their appointments and receive brilliant follow up care and we`d want you to have that same passion.

Working with our failsafe officers and screeners and screener graders no day will be the same, so be ready for an interesting and varied new job!

Working pattern will be Mon - Fri 08.00 - 16.00 and 10.00 - 18.00 alternating weekly. Occasional Saturdays will also be required, working 08.30 - 14.30.

This post does take a high call volume.

Our team

You`ll be part of a broad integrated team consisting of a programme manager, team leader, clinical leads, optometrists, failsafe officers and screener/graders who`ll provide you with the training you need to be successful in your role.

Who you`ll be

We want to make sure you are set for success, this isn`t all about your skills and that is why we would love to talk to you even if perhaps you don`t fit all of the below:

  • experience of taking a high call volume
  • experience of working in an office environment
  • ability to work to deadlines and sometimes under pressure
  • understanding of MS Office
  • strong eye for detail
  • educated to GCSE level, or equivalent
  • willingness to learn
  • brilliant customer service skills
  • exceptional organisational skills
  • empathetic and engaging
  • excellent and proven interpersonal, verbal and writing communication skills

If you think you have the skills we`re looking for to strengthen our team we`d love to hear from you so press that apply button now!