Friendly and thoughtful service ā youāll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations ā¢ Engage with everyone to succeed together ā youāll build your teamās capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind ā¢ Make sure the store is safe, legal and operational ā youāll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes ā¢ Embrace change ā youāll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities ā¢ Co-operate for a fairer world ā youāll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan . ā¢ competitive pay and opportunities for overtime ā¢ Wagestream ā a money management app that gives you access to a percentage of your pay as you earn it ā¢ premium rates for hours worked before 6am or after 10pm ā¢ flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) ā¢ Holidays starting from 36 days per year (includes bank holidays) pro rata for part time ā¢ 30% off Co-op branded products in our food stores ā¢ 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) ā¢ discounts on other Co-op products and services ā¢ pension with up to 10% employer contributions ā¢ cycle to work scheme ā¢ services to support your physical, mental and financial wellbeing .