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23946Jobs Found

23946 Jobs Found 

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Tenancy Enforcement Assistant

Raven Housing Trust Ltd

Redhill, HC
14 days ago
Redhill, HC
14 days ago

Join this social business as a Tenancy Enforcement Assistant and play your part in providing a customer-centric service that helps to support and protect our tenants.

Raven is a business with a clear social purpose: building homes and changing lives. We aim to be an outstanding provider of homes, a cornerstone of the community and an innovative employer.

As a Tenancy Enforcement Assistant, you’ll be helping the Tenancy Enforcement team to manage tenancy breaches and maintain high levels of customer satisfaction. As well as providing a service to customers by phone, email, and face to face, you’ll support the team with all aspects of administration including preparing bundles for legal processes, arranging meetings, processing invoices, undertaking research, and drafting reports. You’ll also work with other Raven departments and partner agencies to collate and share information appropriately.

To make the most of this role, you’ll need a good standard of education, with excellent customer service and good administrative and organisation skills, including use of computers. You should also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively and caring about making things better.

We support and trust our staff to work as a team and be their best. We offer competitive salaries and benefits, a great pension scheme, generous holiday entitlement, plus support develop your skills and career.

Closing date: 25th February 2021

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Supported

Active Prospects

Reigate, HC
3 days ago
Reigate, HC
3 days ago

Supported Housing & Benefits Officer
Reigate
Permanent 


Active Prospects are recruiting for a Supported Housing & Benefits Officer to join our team at our Head Office in Reigate.
As we continue to grow and thrive as an organisation, this is a brand-new role that will be responsible for providing effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. 


As a Supported Housing & Benefits Officer, you will be involved in supporting people to set up and maintain a home and tenancy as well as providing advice and support to the people we support and liaise with relevant agencies on their behalf. You will undertake assessments of support visits and provide advice and support by liaising with relevant agencies on their behalf. Other responsibilities within this role will be:


•    Assist and support the people we support to meet rent and service charges obligations to landlords.
•    Organise monthly tenancy meetings in liaison with service managers and provide updated communications with the people we support.
•    In liaison with the Finance team and Housing services, administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts.
•    Undertake estate inspections with tenants, ensuring the reporting of any repairs, and completion of arising tenancy and estate management actions.
•    Supporting arrears management to ensure income is collected timely way

Successful applicants for the role of Supported Housing & Benefits Officer will require previous experience of working as a Housing Office within a community setting and have strong knowledge of relevant legislative and regulatory requirements. You will need a driving licence with your own vehicle. 


For full job description and person specification, please contact Recruitment.


As an employee of Active Prospects, you will receive a salary of up to £30,000 per annum, with 24 days annual leave entitlement (plus bank holidays), access to the Blue Light Card, Employee Assistance Programme, Enhanced Maternity, Paternity and Adoption pay and much more!


If you wish to be considered for this role, apply with your CV or alternatively contact Recruitment on 01737 924246 (Adele) / 01737 924102 (Mike).

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Nursery Practitioner

JEM Childcare Solutions

Redhill, Southern
7 days ago
Redhill, Southern
7 days ago

Our Client is looking for Level 2 or above enthustiastic Early Years Practitioner to join their team.  You will need to enjoy the outdoors, be interested in Forest Schools, together with working as part of a passionate team.  Opportunities for progression together with further qualifications, including Forest School qualifications are available.  Onsite parking, or on bus route to this lovely countryside setting.  Starting salary from £18k dep on experience and hours, offered over a 4 or 5 day working week.


If you think you have the skills required for this position then we would love to hear from you! Please send us your up to date CV and get in touch, we look forward to hearing from you very soon.

Requirements


  • Have a minimum Level 2 or above In Early Years / Childcare or equivalent
  • Previous experience of working in a Day Nursery
  • Relevant skills for working with children aged 0 - 5 years
  • A good understanding of children's development
  • Excellent knowledge of the EYFS curriculum
  • An ability to work on own initiative
  • Working as part of a team and being supportive as a team player
  • Have excellent written and verbal English
  • A desire to excel and willingness to develop your skills and build a solid career in child care


Benefits

  • Pension
  • Annual Leave 28 days
  • Staff Childcare Discount
  • Ongoing Training
  • Future Career Progression


Have a minimum Level 3 or above In Early Years / Childcare or equivalent Previous experience of working in a Day Nursery Relevant skills for working with children aged 0 - 5 years A good understanding of children's development Excellent knowledge of the EYFS curriculum An ability to work on own initiative Working as part of a team and being supportive as a team player Have excellent written and verbal English A desire to excel and willingness to develop your skills and build a solid career in child care
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Parashoot Housing Support Officer

Raven Housing Trust Ltd

Redhill, HC
7 days ago
Redhill, HC
7 days ago

18 Months fixed-term contract

In Mid Sussex

Join us as a Housing Support Officer and you will be responsible for working to prevent homelessness and supporting customers to secure, set up, or maintain a new tenancy.

Raven has a clear social purpose: building homes and changing lives. We aim to be an outstanding provider of homes within Surrey and Sussex, a cornerstone of the community and an innovative employer.

As Housing Support Officer, you will have a varied, community-based workload. You will support customers to maintain and manage their tenancies and assess new referrals to establish the support they require. You will also facilitate access to the services of appropriate external agencies as required by individual customers and maintain and update accurate and timely support files.

We’re looking for a highly motivated, professional and performance focused individual with excellent customer service skills and the ability to communicate effectively by personal contact, telephone and email. You will have a sound understanding of Housing Support, professional boundaries and Data Protection (GDPR), as well as strong relationship-building, prioritisation and IT skills.

Most importantly, you share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively and caring about making things better.

We support and trust our staff to work as a team and be their best. We offer competitive salaries and benefits, a great pension scheme, generous holiday entitlement, plus support for further training to develop your skills and career. We are proud to have Investors in People Gold Accreditation.

Closing date: 4th March 2021

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Information Governance and Compliance Officer

Raven Housing Trust Ltd

Redhill, HC
6 days ago
Redhill, HC
6 days ago

Join this innovative social business as Information Governance and Compliance Officer and create and deliver the systems, policies and practice that underpin an effective GDPR culture.

Raven is a business with a clear social purpose: building homes and changing lives in Surrey and Sussex. We aim to be an outstanding provider of homes, a cornerstone of the community and an innovative employer.

As Information Governance and Compliance Officer, you’ll take on the role of DPO at Raven Housing Trust, delivering all the functions within the role to ensure the organisation remains compliant with all aspects of GDPR. Proactively leading information governance services across our businesses to ensure compliance with all areas of data protection legislation, you’ll undertake reviews and audits of GDPR processes and make recommendations for continuous improvement, achieving best practice standards where possible.

You’ll need a good understanding of GDPR legislation and how it relates to the work of a similar social business or public body, as well as specific knowledge of the regulatory framework for compliance. Your track record should include supporting staff and managers through the development of a GDPR culture, which will have demonstrated your ability to work with relevant bodies and to write policies, procedures and guidance. You should also have experience of designing, developing and maintaining information management systems.

We’ll expect you to be an excellent communicator, relationship builder and influencer, with proven planning, project management, analytical and problem-solving skills. You should also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively and caring about making things better.

We support and trust our staff to work as a team and be their best. We offer good salaries and benefits, a great pension scheme, paid holiday and sickness benefit, plus support for further training to develop your skills and career.

Closing date: 7th March 2021

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Customer Support Representative

Intrum

Reigate, HC
2 days ago
Reigate, HC
£20.5k - £20.5k Per Year
2 days ago
£20.5k - £20.5k Per Year

At Intrum, you will grow by making a difference. You will do it in a highly international environment. And in a supportive culture where effort counts.


Are you passionate about Customer Service  and want to be a part of an Investors in People Gold awarded company that develops, supports and rewards you?


 We are looking for a group of dedicated Customer Support Representatives to join our growing Purchase department in March.   This will be an initial 6 month contract but with a view to going permanent as we continue to grow - its exciting times at Intrum UK!


Having a purpose in your role is considered an important aspect for any employee.  We have placed a huge amount of emphasis on ensuring you understand the reason for the job you do.  Servicing our customers in a way that YOU can be proud of.  We take Customer Service very seriously and our Investors in Customers Gold award, for the last 7 years running, really proves this!



Your role


As a Customer Service Representative you will approach customers in a respectful and ethical manner.  The successful candidates will ensure that all customers are treated fairly, establishing a full understanding of the customers financial circumstances in order to agree an affordable repayment arrangement.


Training


You will receive training from our in-house Training Specialists and you will have a Manager who will ensure you have everything you need to complete your role successfully!


Your responsibilities


• Contacting customers via the dialler system in order to reach an understanding of the customers’ financial circumstances and where appropriate, setting an agreeable repayment arrangement.
• Handling outbound and inbound calls.
• Listening to customers, demonstrating understanding and empathy towards their situation, responding and questioning to fully establish the customer’s circumstances.
• Explaining the benefits of reaching their “debt free date” and providing clear information and timescales with regard to their agreed payment term.
• Communicating with customers in a clear and respectful manner whilst observing regulatory requirements and maintaining adherence to the Data Protection Act.
• Building rapport with customers and creating a positive customer experience.
• Being compliant at all times by ensuring that Intrum procedures are followed whilst maintaining adherence to Intrum’s governing bodies, which includes the TCF (Treating Customers Fairly) framework and the FCA Consumer Credit Sourcebook.
• Providing guidance to customers on the availability and services of the Free Money Advice sector.
• Effective note taking – ensuring records of calls are complete, accurate, professional and a true reflection of the conversation.
• Meeting and exceeding monthly targets including call quality and compliance.

What we are looking for


• Previous experience working in a customer service environment
• Ability to build rapport and engage in communication with any audience
• A desire to make a conscious effort to assist and engage customers, through high levels of empathy and understanding
• Be proficient at using various systems

Desired skills


• Previous experience working on a dialler
• Previous experience in a call centre environment

Benefits


• Monthly bonus - up to 20%
• Ongoing training and career development
• Reward and recognition
• LinkedIn Learning Courses
• Onsite gym
• Discounts on high street vouchers
• Pension scheme
• Employee Assistance Programme
• Excellent transport links

Salary


• £20,500 per annum

Shift pattern


09:00am to 17:30pm 4 days per week, 1 day 10:00am to 20:00 and every other Saturday 09:00am to 13:30pm with a day off in lieu that week.


About us


Intrum is the industry-leading provider of credit management services. At Intrum UK we believe in leading the way to a sound economy and helping our customers become debt free in affordable ways. Our business is about helping others. Helping individuals in debt get out of difficult situations. Helping companies get paid so they can grow, employ and prosper.


We want to make a difference by ethically supporting thousands of customers to pay off their debt. Our people care about treating our customers fairly and we care about our people.


Additional information


Please note that you will be subject to a credit check and a criminal records check as part of our pre-employment checks process. You should not be bankrupt, have any outstanding County Court Judgements on your credit file or have more than two registered defaults.


Intrum UK are an equal opportunities employer.

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Part Time Event Organiser

Cheeki Monkeys

Reigate, HC
Today
Reigate, HC
Today

Home Based Baby Event Organisers required in ALL areas of the UK.

 

Part time/Full time Available (set your own hours!)

 

Organise our Nearly New BABY Sales. Work from home. Join our 100+ team. Trusted company!

 

Work hours that fit around your family commitments; part-time, full-time, daytime or evenings the choice is yours!

 

ABOUT CHEEKI MONKEYS

Established in 2014, Cheeki Monkeys has become the largest, most widespread and well-known organiser of Nearly New Baby Sales in the UK with 2,000+ Events, 60K+ Stallholders and 300K+ Event visitors.

 

Our Nearly New Baby Sales are community events for the whole family, where mums & dads can buy or sell quality, gently used babies' and children’s toys, clothes and equipment. Family orientated crafters and businesses also have a chance to promote their services/products to their target audience. These events are becoming increasingly popular, regularly attracting hundreds of visitors!

 

WHY JOIN US (Event Organiser Benefits)

  • 100+ team... connect with our friendly bunch of Monkeys
  • Reputable company
  • Set your own hours
  • Eliminate child care costs
  • Work from the comfort of your home
  • Achieve the perfect work/life balance
  • No experience required
  • Proven methods > profit from our insider trade secrets
  • Have FUN whilst you work
  • Appealing career in high demand!

 

JOB DESCRIPTION (Event Organiser)

Cheeki Monkeys are recruiting event organisers for a varied role within our already successful team.

 

As a Cheeki Monkeys event organiser, your tasks will involve:

 

  • Sourcing venues to hold our events
  • Uploading upcoming event dates to free event listing websites and parent forums
  • Promoting our Nearly New Baby Sales via Social Media platforms
  • Building relationships with family orientated business
  • Overseeing event days; venue setup/directing stallholders to their allocated pitches etc.

 

Most of your work will involve marketing your events online (using Facebook etc.). This role is suitable for people of all ages and backgrounds, NO EXPERIENCE IS REQUIRED as Cheeki Monkeys will provide you with all of the knowledge that you require to be a successful event organiser within our organisation. Our mentoring techniques are valued highly by our existing team of event organisers.

 

Working with Cheeki Monkeys is like being part of a supportive family, our team are a friendly bunch and welcome new event organisers with open arms. The ongoing support that you will receive from Cheeki Monkeys and our current event organisers is unrivalled.

 

REQUIREMENTS

  • Basic computer skills and access to the internet
  • Access to Microsoft Office to be able to open documents in MS Word & Excel
  • An interest in planning and coordinating community events
  • You should be an individual who enjoys being part of a team
  • You should be a people person, willing to make new friends
  • You should have the ability to create relationships with people from all walks of life
  • You should possess a good command of both verbal and written English

 

Being helpful, friendly and welcoming are the most essential attributes required to succeed as an event organiser.

 

CATCH THE MOOD OF THE MOMENT

These types of events are becoming an ever-increasing popular place for parents to trade their pre-loved goods. The number of Nearly New BABY Sales in the UK is growing at a rapid rate... take action now and grab your slice of this upward trend.

 

For more detailed information, act now before your area gets snapped up... once it’s gone, it’s gone and they are going FAST!

 

Click APPLY to view further details...

 

View more info and check out some feedback from our event organisers:

https://www.cheekimonkeys.co.uk/home-based-events-organisers

 

Follow/like us on Facebook 39K likes: https://www.facebook.com/cheekimonkeys

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Customer Support Representatives

Intrum

Reigate, HC
1 day ago
Reigate, HC
£20.5k - £20.5k Per Year
1 day ago
£20.5k - £20.5k Per Year

At Intrum, you will grow by making a difference. You will do it in a highly international environment. And in a supportive culture where effort counts.


Are you passionate about Customer Service  and want to be a part of an Investors in People Gold awarded company that develops, supports and rewards you?


 We are looking for a group of dedicated Customer Support Representatives to join our growing Purchase department in March.   This will be an initial 6 month contract but with a view to going permanent as we continue to grow - its exciting times at Intrum UK!


Having a purpose in your role is considered an important aspect for any employee.  We have placed a huge amount of emphasis on ensuring you understand the reason for the job you do.  Servicing our customers in a way that YOU can be proud of.  We take Customer Service very seriously and our Investors in Customers Gold award, for the last 7 years running, really proves this!


Your role


As a Customer Service Representative you will approach customers in a respectful and ethical manner.  The successful candidates will ensure that all customers are treated fairly, establishing a full understanding of the customers financial circumstances in order to agree an affordable repayment arrangement.


Training


You will receive training from our in-house Training Specialists and you will have a Manager who will ensure you have everything you need to complete your role successfully!


Your responsibilities


• Contacting customers via the dialler system in order to reach an understanding of the customers’ financial circumstances and where appropriate, setting an agreeable repayment arrangement.
• Handling outbound and inbound calls.
• Listening to customers, demonstrating understanding and empathy towards their situation, responding and questioning to fully establish the customer’s circumstances.
• Explaining the benefits of reaching their “debt free date” and providing clear information and timescales with regard to their agreed payment term.
• Communicating with customers in a clear and respectful manner whilst observing regulatory requirements and maintaining adherence to the Data Protection Act.
• Building rapport with customers and creating a positive customer experience.
• Being compliant at all times by ensuring that Intrum procedures are followed whilst maintaining adherence to Intrum’s governing bodies, which includes the TCF (Treating Customers Fairly) framework and the FCA Consumer Credit Sourcebook.
• Providing guidance to customers on the availability and services of the Free Money Advice sector.
• Effective note taking – ensuring records of calls are complete, accurate, professional and a true reflection of the conversation.
• Meeting and exceeding monthly targets including call quality and compliance.

What we are looking for


• Previous experience working in a customer service environment
• Ability to build rapport and engage in communication with any audience
• A desire to make a conscious effort to assist and engage customers, through high levels of empathy and understanding
• Be proficient at using various systems

Desired skills


• Previous experience working on a dialler
• Previous experience in a call centre environment

Benefits


• Monthly bonus - up to 20%
• Ongoing training and career development
• Reward and recognition
• LinkedIn Learning Courses
• Onsite gym
• Discounts on high street vouchers
• Pension scheme
• Employee Assistance Programme
• Excellent transport links

Salary


• £20,500 per annum

Shift pattern


09:00am to 17:30pm 4 days per week, 1 day 10:00am to 20:00 and every other Saturday 09:00am to 13:30pm with a day off in lieu that week.


About us


Intrum is the industry-leading provider of credit management services. At Intrum UK we believe in leading the way to a sound economy and helping our customers become debt free in affordable ways. Our business is about helping others. Helping individuals in debt get out of difficult situations. Helping companies get paid so they can grow, employ and prosper.


We want to make a difference by ethically supporting thousands of customers to pay off their debt. Our people care about treating our customers fairly and we care about our people.


Additional information


Please note that you will be subject to a credit check and a criminal records check as part of our pre-employment checks process. You should not be bankrupt, have any outstanding County Court Judgements on your credit file or have more than two registered defaults.


Intrum UK are an equal opportunities employer.

Posted

14 days ago

Description

Join this social business as a Tenancy Enforcement Assistant and play your part in providing a customer-centric service that helps to support and protect our tenants.

Raven is a business with a clear social purpose: building homes and changing lives. We aim to be an outstanding provider of homes, a cornerstone of the community and an innovative employer.

As a Tenancy Enforcement Assistant, you’ll be helping the Tenancy Enforcement team to manage tenancy breaches and maintain high levels of customer satisfaction. As well as providing a service to customers by phone, email, and face to face, you’ll support the team with all aspects of administration including preparing bundles for legal processes, arranging meetings, processing invoices, undertaking research, and drafting reports. You’ll also work with other Raven departments and partner agencies to collate and share information appropriately.

To make the most of this role, you’ll need a good standard of education, with excellent customer service and good administrative and organisation skills, including use of computers. You should also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively and caring about making things better.

We support and trust our staff to work as a team and be their best. We offer competitive salaries and benefits, a great pension scheme, generous holiday entitlement, plus support develop your skills and career.

Closing date: 25th February 2021

Source: Raven Housing Trust Ltd