Customer Service Advisor
Page Personnel United Kingdom
Reading, HCThis role will require you to be the first point of contact for customers, proving information or raising queries or complaints. You will be dealing with mainly incoming emails but will also be required to make and receive telephone calls and must be confident in doing this.
Responsibilities include
- All areas of customer service
- Respond to a high volume of emails
- Respond to requests for information and complaints
- Speak with customers on the phone, dealing with high volume of both incoming and outgoing calls
- Enter data onto the database - You need to be good at IT
- Working within a busy team, assist colleagues and support each other
You will ideally have customer service and complaints experience from an office or retail environment
You will be confident with people and IT
You will have worked in retail or on receptions or in customer service in previous roles/ holiday jobs
You will flourish in a fast paced environment
You will live locally to Reading
£9 to £12 per hour, excluding VAT
Customer Service Executive: This role will require you to be the first point of contact for customers, proving information or raising queries or complaints. You will be dealing with mainly incoming emails but will also be required to make and receive telephone calls and must be confident in doing this.
Telemarketer Lead Specialist
Trifle Solutions
Reading, HCAs part of that growth we are recruiting telesales/telemarking executives to join our established team.
We have an outstanding reputation, securing high volumes of business opportunities for our global client base.
The purpose of this role is to make outbound calls to decision makers to open doors and generate leads.
This role could offer an immediate start for the right person.
In order to be considered for this role, you should be able to demonstrate at least 1.5 years experience in a phone based role, where you are speaking to businesses.
This can be in any B2B sector, as it is your ability to apply yourself to learning, talk to and engage with the right people that matters to us.
Ideal candidates will:
- Ideally will have at least 1.5 years experience in an outbound calling role.
- Be well spoken, articulate, and able to converse with senior decision makers.
- Be commercially aware with good negotiation skills.
- Be self driven to succeed and learn.
- Be computer literate with good keyboard skills.
- Be comfortable with an ongoing learning and personal development schedule.
- Live within easy commuting distance of RG6.
This is normally an office based job in our RG6 premises, however due to the current climate, potentially some home-based work may be required.
Data Entry Administrator
Westminster Forum Projects
Bracknell, HCWe are actively recruiting for Data Entry Administrator's to join our Marketing team. The ideal candidate will be a professional individual with a keen willingness to learn and who is looking for a career within a growing organisation.
Westminster Forum Projects is a market leader in organising senior-level seminars on public policy in media, telecoms, education, nutrition, health, energy, transport, the environment and many other areas. We enjoy considerable support from within Parliament and government, in industry and amongst interest groups.
Responsibilities to Include –
- Adding new contacts to the internal system
- Working to deadlines
- Assisting in data cleaning tasks to ensure all contact details are kept up to date
- Researching and categorising contacts
Skills Required –
- Strong eye for detail with exceptional accuracy
- Excellent IT skills and experience with Microsoft Office
- Knowledge of business structure would be a distinct advantage
To apply please email your CV and covering letter indicating current salary and why you believe you would be suitable for the role.
Smart Repair Technician All Rounder
LOGIC 360 LTD
Camberley, HCSmart Repair Technician All Rounder
Pay Rate: Up to £21 per hour depending on skills and experience
Location: Blackbushe
Type: Temporary Fulltime Ongoing Contracting (Night shift)
Logic 360 is currently recruiting for a night shift Smart Repair Technician for one of our major clients in Blackbushe.
We're looking for experienced Smart Repair Technicians from all kinds of backgrounds, with All Rounder experience. You will be an integral part of our team as a Smart Repair Technician and will be working on all types of makes of vehicles in a new state of the art modern clean workshop. Working within our Bodyshop you will carry out smart repairs to cars and LCV vehicles.
Main Duties and Responsibilities:
Working as an All Rounder Smart Repair Technician, with experience in mixing paint and painting.
Saving panels from paints.
Repair minor dents and scratches.
Paint application.
Mixing paint to ensure perfect match.
Bumper and trim repairs.
Interior repairs.
Use working knowledge and initiative to ensure the most appropriate repair methods are used.
Maintain own workspace to recognize housekeeping standards.
Skills Required:
At least 3 years experience as an All Rounder Smart Repair Technician.
Must have experience mixing paint and painting.
Achieve and maintain a high standard of repair within agreed times and deadlines.
Following on-site healthy and safety rules at all time.
Use all products economically to minimise waste and costs.
Keep immediate work area clean and tidy at all times.
Present themselves in a smart manner making full use of corporate clothing.
Accurately record all work carried out daily as requested by the management.
Full UK/EU Driving License.
Own Airfed mask and spraygun essential.
Shift / Hours: Nights. Monday - Friday 6pm – 6am. 10 – 12 hour shifts depending on volumes.
Job Type: Contracting
If you are an experienced Smart Repair Technician that's flexible and reliable and would like to work for a large company, we would like to hear from you today.
Logic 360 Ltd is acting as an Employment Business.
Graduate Technology Market Research Analyst
Canalys
Reading, HCCanalys is looking for a Technology Market Analyst to be a part of the Mobility Research team, based in the UK, to contribute to Canalys' mobility industry research, including smartphones, PCs, wearables, IoT, and related industries. The individual must be results-oriented, hungry to drive innovation within the service, implement ideas, and work with team members to drive commercial success. The individual will be part of a globally dispersed team, and must be able to manage working with colleagues and senior executives from around the world.
Responsibilities and Duties
- Supporting the Canalys mobility research agenda and conducting primary research with vendors and industry experts to acquire market insights to support clients’ decision making.
- Creating and delivering research deliverables to clients (including quarterly market tracking data and forecasts, reports, webcast etc.)
- Presenting research insights to client regional or global teams.
- Developing and broadening a research network in the EMEA region.
- Contribute to global research engagements/projects, which may include conducting research interviews.
Requirements
You are a 'numerically-inclined' storyteller who is passionate about consumer technology and curious about new business models in the technology industry. You understand the business of technology and are able to articulate your ideas effectively and with clarity. You are comfortable translating researched information into actionable insights that can help business leaders make decisions with confidence. You are a self-starter who loves working with small teams and are capable of mentoring junior members.
Qualifications and skills
- Master's / Bachelor's Degree with a specialization in business, economics, statistics, mathematics, engineering, commerce and/or data science is preferred.
- A good understanding of the current and emerging technology market trends and how they might impact industry stakeholders.
- Good communication skills, as the role requires responding to client inquiry and addressing the press.
- Strong analytical skills, numerically inclined. Experience in data modeling and knowledge of Tableau, Python or R is not a must, but is a bonus.
- Excellent Microsoft Office skills, including Excel, PowerPoint and Word, are essential.
- Ability to work independently and collaboratively, and demonstrate leadership skills.
- Prior experience in market research is an added bonus. Exposure in parallel industries of technology, IT, or devices will also be given due weightage.
- Strong English language verbal and written skills are essential. Fluency in other languages would be an advantage.
- Demonstrate an understanding of our company values of Accountability, Quality, Passion, Care, Being Flexible and Thinking Globally.
- Willing to learn and share.
Benefits
The company provides a range of benefits to its employees, including and not limited to a comprehensive medical health insurance policy and a variable performance bonus, which are competitive and in-line with industry standard.
The successful applicant will join a global, fast-growing and successful company with a relaxed, but hardworking and client-focused culture. We create a platform for innovation and offer an opportunity to become influential in the market. We operate a close-knit working environment, where everyone is treated with respect.
How to apply
Please send your resume and a cover letter stating in less than 200 words as to why you would make an ideal candidate.
Email the two documents to
jobs@canalys.com
with the keyword ‘RA20UK’ in the subject line.Retentions and Customer Service Executive
UTP
Reading, HCRetentions and Customer Service Executive
Location: Reading
Salary: £22,500 per annum plus benefits
Hours of Work: Full-Time (basic hours are 9:00am to 5:30pm)
About the Company:
UTP Merchant Services Ltd and its sister company are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, they are committed to providing their customer base with market leading credit and debit card processing solutions.
With a customer base of over 20,000 customers, approximately £1.5 billion is processed across UTP’s estate of credit card machines each year with many hundreds of new customers being added on a monthly basis.
About the Retentions and Customer Service Executive Role:
Reporting into the Retentions Manager, the Retentions Executives will be responsible for improving and refreshing the relationships with our current customer base through targeted call campaigns, as well as discovering the reasons for customer attrition to deliver insights on their current service.
Retentions and Customer Service Executive Responsibilities:
• Responsible for contacting the existing client base through different points in their lifecycle with our client to discuss their service, add value and maintain relationships – all with a view to reduce attrition
• Responsible for contacting our past client base to uncover the reasons why they have cancelled their contracts and provide meaningful insights to the business
• Responsible for monitoring the Company’s service delivery through feedback surveys delivered to the customers, analysing and reporting on that data
• An understanding of retentions and the importance of this role within the business, to allow effective prioritisation and management of workload
• Quickly develop knowledge of our core products and procedures to be able to understand the customer journey
• Rapidly develop a thorough understanding of the payments industry and the market sector they operate within
Retentions and Customer Service Executive Requirements:
• Positive outlook with proactive problem-solving skills
• Self-motivation and ability to work individually as well as part of a team
• Excellent verbal and written skills
• Exceptional organisational skills, particularly in relation to time-management and prioritisation
• Confident and professional phone manner
• High attention to detail and an analytical mindset
• Living within a reasonable commute of Reading
Due to the nature of the business all prospective employment offers will be subject to a satisfactory disclosure from the Criminal Records Bureau in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.
If you think that you are suitable for this Retentions and Customer Service Executive role, please apply now!
This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process and we would aim to reach agreement on any changes.
Desktop Support Engineer
UTP
Reading, HCDesktop Support Engineer
Location: Reading
Salary: £25,000 per annum plus benefits
Hours of Work: Full-Time (basic hours are 9:00 am to 5:30 pm)
About the Company:
UTP Merchant Services Limited and its sister company Faster Processing Limited are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions.
With a customer base of over 20,000 customers, approximately £1.5 billion is processed across UTP’s estate of credit card machines each year with many hundreds of new customers being added on a monthly basis.
Reporting into the Chief Executive, the Desktop Support Engineer will be responsible for ensuring the company’s IT infrastructure is running smoothly on a day-to-day basis, and act as a first point of contact for all IT related issues.
Desktop Support Engineer Responsibilities:
• Installation, configuration, and maintenance of the IT infrastructure across all of the Company’s sites with a focus on ensuring that all user workstations are running effectively
• Setting up e-mail addresses and new user accounts
• Diagnosis of hardware and software faults, including phone-based fault resolution
• Ensure the Company’s back-up systems are running reliably
• Maintenance and monitoring of the Company’s phone system
• Ordering IT equipment
Desktop Support Engineer Requirements:
• A thorough knowledge of the Microsoft Server and Microsoft Windows product suite
• A keen interest in IT and technology
• Good communication skills
• Able to explain technical issues in simple terms
• High energy with the ability to multi-task and prioritise as appropriate
• Self-motivation with a positive approach
• Living within a reasonable commute of Reading
If you think that you are suitable for this Desktop Support Engineer role, please apply now!
Due to the nature of our business all prospective employment offers will be subject to a satisfactory disclosure from the Criminal Records Bureau in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.
Administrator (8 weeks temporary)
Page Personnel United Kingdom
Reading, HC- Data entry using Excel
- Responding to emails in a timely manner from European partners
- Tracking dispatches
- Liaising with 3rd parties
- Previous administration experience is essential
- Confident using Excel & Outlook
- A self starter
- Resilient and used to chasing things proactively
- Immediately available
- Good competitive hourly rate available
- Laptop will be provided
- An 8 week temporary assignment working for a market leader in the FMCG sector
- This role will be supporting the Supply Planning function
Catering Assistant
RAMSAY HEALTH CARE UK OPERATIONS LIMITED
Reading, HCCatering Assistant duties involve:
• Serving patient meals
• Assisting in the catering department as required
This role will require light cooking duties but will full training will be provided
We are offering part time hours for this role with a variety of shift patterns and occasional weekend shifts available.
If you think you are a team player with great customer service skills that can enhance the hotel services department within the Berkshire Independent Hospital and exceed patient expectations return we offer:
• Subsidised meals
• Free parking
• Bonus scheme
• Health scheme and pension after qualifying period
• Continued Training and development
Previous applicants need not apply
All positions will be subject to an enhanced level DBS disclosure, Referencing and qualification verification where applicable.
Ramsay Health Care UK is one of the leading providers of NHS and private patient services in England, with a network of over 30 acute hospitals and Treatment Centres. The Berkshire Independent Hospital is a private hospital set in pleasant grounds. It consists of three operating theatres and an Endoscopy unit which performs a large variety of surgery, orthopeadics being one our main areas. It is supported by full diagnostic services MRI and X-ray and Physiotherapy.
Experienced Cleaners
Randstad Business Support
Reading, HC
Randstad have a number of urgent temporary requirements for experienced Cleaners to work for a hospital based in the Reading area. These are temporary Cleaning jobs to start ASAP and will be working initially for 1 month.Start date: 1st March 2021
Hours:: 37.5 per week
Pay Rate: £9.21 per hour
Duties involve: General cleaning of areas of the hospital building, hoover, dusting, and mopping. Make sure everything is clean,
Candidates must have proven Cleaning experience, working in a similar role and excellent communication skills.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Posted
6 days ago
Description
This role will require you to be the first point of contact for customers, proving information or raising queries or complaints. You will be dealing with mainly incoming emails but will also be required to make and receive telephone calls and must be confident in doing this.
Responsibilities include
- All areas of customer service
- Respond to a high volume of emails
- Respond to requests for information and complaints
- Speak with customers on the phone, dealing with high volume of both incoming and outgoing calls
- Enter data onto the database - You need to be good at IT
- Working within a busy team, assist colleagues and support each other
You will ideally have customer service and complaints experience from an office or retail environment
You will be confident with people and IT
You will have worked in retail or on receptions or in customer service in previous roles/ holiday jobs
You will flourish in a fast paced environment
You will live locally to Reading
£9 to £12 per hour, excluding VAT
Customer Service Executive: This role will require you to be the first point of contact for customers, proving information or raising queries or complaints. You will be dealing with mainly incoming emails but will also be required to make and receive telephone calls and must be confident in doing this.