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German eCommerce Customer Service Representative

VF Corporation

Nottingham
10 days ago
Nottingham
10 days ago
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
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Apprentice - Payroll

National Health Service

Nottingham, MID
1 day ago
Nottingham, MID
1 day ago

Apprentice - Payroll

Nottingham University Hospitals NHS Trusts

The closing date is 10 March 2021

Job overview

The Pay Services Department at Nottingham University Hospitals NHS Trust is committed to providing a high quality, customer focussed Pay, Expenses, Pensions and Benefits service to over 19,500 employees. We administer several salary sacrifice schemes for around 7,500 colleagues and run a busy helpdesk which supports Trust staff and managers. The Admin Apprentice will support the team in all aspects of pay, benefits and pensions.

Main duties of the job

  • Administrative tasks related to the NHS Pension Scheme
  • Administrative tasks related to salary sacrifice schemes
  • Logging and inputting all termination forms on to ESR that are received by the department, ensuring these are forwarded onto the appropriate colleague in a quick and timely manner
  • Looking after the Pay Services Mailbox on a rota basis, answering queries where possible. Where a query cannot be resolved, forward onto the appropriate colleague within the department or Trust. Ensuring queries are dealt with in a timely manner
  • Completion of forms relating to mortgage/rent references and any other requests for pay details
  • Filing and scanning of departments paperwork
  • Dealing with incoming post
  • Ordering of stationery and office supplies
  • Logging calls in respect of any IT issues
  • Performing the monthly Automatic Enrolment upload onto NEST

About us

We run a flexible working scheme, currently colleagues are able to work from a start time of 7am to 10am with finish times of 3pm to 6pm.

Job description

Job responsibilities

  • Administrative tasks related to the NHS Pension Scheme, including:
    • Recording of refund and opt out application forms
    • Issuing transfer packs
    • Logging termination forms
    • Preparing and sending out AW8 Retirement packs
  • Administrative tasks related to salary sacrifice schemes, including:
    • National Minimum Wage and eligibility checks
    • Processing lease car orders
    • Driving licence checks
    • Processing delivery notifications
    • Processing orders received through the Vivup portal. This includes performing National Living Wage (NLW) checks and assessing employment status
    • Working with Staff Wellbeing to authorise Cycle to Work applications, including NLW checks
  • Administrative tasks related to the ePayslip system, including:
    • Registering new starters to the ePay system
    • Keeping the registration spreadsheet up to date
    • Dealing with duplicate registrations
    • Password resets
  • Logging and inputting all termination forms on to ESR that are received by the department, ensuring these are forwarded onto the appropriate colleague in a quick and timely manner
  • Looking after the Pay Services Mailbox on a rota basis, answering queries where possible. Where a query cannot be resolved, forward onto the appropriate colleague within the department or Trust. Ensuring queries are dealt with in a timely manner
  • Participate in the Pay Services Helpdesk, resolving queries at call wherever possible. Where a query cannot be resolved at call, ensure that calls are logged and referred to an appropriate colleague
  • Completion of forms relating to mortgage/rent references and any other requests for pay details
  • Distribution of paper payslips and emails to Trust managers
  • Filing and scanning of departments paperwork
  • Collection, opening and distribution of incoming mail; delivery of outgoing mail to the collection point at the appropriate time to ensure timely dispatch of Pay Services correspondence
  • Ordering of stationery and office supplies using on line systems as required
  • Logging calls in respect of any IT issues with the Trusts helpdesk or external suppliers
  • Any other duties as and when required as appropriate to the position
  • Performing the monthly Automatic Enrolment upload onto NEST for any employees not eligible to join the NHS Pension Scheme.

Person Specification

Training & Qualifications

Essential

  • GCSE English

Desirable

  • GCSE Maths
  • Work Experience

Experience

Desirable

  • Previous experience in the workplace

Communication & Relationships

Essential

  • Demonstrate clear and effective written communication
  • Demonstrate clear and effective verbal communication
  • Good telephone skills
  • Ability to pass on information accurately

Desirable

  • Demonstrate computer literacy

Analytical and Judgement skill

Essential

  • Understand the importance of instructions and written procedures

Planning & organisation skills

Essential

  • Demonstrate an ability to prioritise work under the supervision of others
  • Demonstrate effective time management skills

Physical skills

Essential

  • Standard keyboard skills, inputting data where speed and accuracy are necessary
  • Ability to use a PC more or less continuously
  • Able to undertake light physical effort.
  • Able to concentrate for long periods in an unpredictable/reactive environment
  • Able to work under pressure and to tight deadlines

Other req specific to the role

Essential

  • Flexible and adaptable

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City Campus

Nottingham

NG5 1PB


Employer's website

https://www.nuh.nhs.uk/

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Out Patient Receptionist

National Health Service

Nottingham, MID
2 days ago
Nottingham, MID
2 days ago

Out Patient Receptionist

Nottinghamshire Healthcare NHS Foundation Trust

The closing date is 01 March 2021

Job overview

We are looking to recruit a friendly confident individual to work within the Mental Health Services for Older People Service as an Out-Patient Receptionist within the Department of Psychological Medicine based at the Queens Medical Centre.

This is a customer facing role and you must have an excellent telephone manner and interpersonal skills in order to ensure the smooth running of the reception function to support the clinical teams and internal and external visitors / patients who access the service.

You will need to be IT literate, enthusiastic and have self-motivation as well as being able to operate within the wider administrative team. You will be required to deal with telephone calls that are received and divert them to relevant staff, departments within the service and ensure each call is dealt with effectively.

Main duties of the job

The main duties of the role are:-

  • Reception duties to include meeting patients, visitors and staff and dealing with face to face and telephone enquires.
  • Maintain health care records on computerised systems and databases.
  • Receive and make internal and external telephone calls from staff, service users & patients, members of the public and external agencies. Taking messages and signposting and actioning as required.
  • Type correspondence as required
  • Coordinate healthcare appointments for patients.
  • General office duties including filing, photocopying and scanning of documentation

About us

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career.

Join our team of nearly 9000 who are making a difference every day. We are all about our people staff, volunteers, carers, service users and patients. We are NottsHC.

Follow us on Facebook and Twitter @NottsHealthcare

Job description

Job responsibilities

The main responsibilities of this role are:-

To provide a welcoming and confidential reception service in a specific designated areas.

To work as part of a team providing clerical and administrative support.

(Please refer to the attached job description for a full list of duties and responsibilities)

Person Specification

Qualifications

Essential

  • OCR/RSA 11 Typing / Word Processing or Equivalent.
  • NVQ 2 Business & Administration or working towards

Desirable

  • ECDL

Experience

Essential

  • Working in an office environment

Desirable

  • Rio
  • Recetionist experience

Skills

Essential

  • Microsoft Office packages
  • Confidentiality
  • Good verbal / written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/


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HR Administrator

Wallace Hind Selection

Nottingham, MID
2 days ago
Nottingham, MID
£23k - £25k Per Year
2 days ago
£23k - £25k Per Year

You will be a pivotal part of our HR team. You will manage the confidential and regulated HR data for all employees of the business. Ensuring all files are retained for best practice and all data collated is correct and consistent. Senior managers will require support your with report generation across absence management, holidays, hours worked and peak staffing levels.
BASIC SALARY: £23,000 to £25,000 depending on experience
BENEFITS:
· Contributory Pension
· 22 Days Holiday, rising to 25
· HR knowledge and personal development
LOCATION: Derby
COMMUTABLE LOCATIONS: Nottingham, Belper, Castle Donington, Beeston, Stoke on Trent,
JOB DESCRIPTION: HR Administrator / HR Co-ordinator
You spot the small errors and mistakes others miss, you pride yourself on being accurate, in fact you are the king or queen of spot the difference games. Excel is your friend (VLook up, pivot tables etc)

Admittedly our people data is a little all over the place, some in excel, some in our HRIS and some in folders we know shouldn't exist!
We need a strong HR professional that enjoys the analytics and bring all of the data into one place, once there to then utilise the system to create reports and trends which can help shape decisions.
All this, as well as being part of a busy HR team and completing the day-to-day queries that comes with c300 employees (so not too much), some recruitment, on boarding, ER, through to password resets!
The key daily tasks will include but will not be limited to;
· Managing all incoming enquiries for the department from employees, line managers and external stakeholders with a professional manner.
· Producing accurate new starter documentation; offer letters, contracts, welcome letters and internal communications of new starter announcements to the wider business.
· Maintaining personnel records on the HR system, currently CIPHR.
· Assisting the senior HR team with employee inductions, training sessions, changes to company policies and data collation.
· Creating business data into presentable reports for senior management teams.
PERSON SPECIFICATION: HR Administrator / HR Co-ordinator
We require our HR Administrator to show a willingness to help and support all our business colleagues. As the first point of contact you will need to have excellent communication skills and be keen to develop your knowledge of our business operations and best practice policies.
This HR Administrator / HR Co-ordinator will suit candidates with the following skills and experience;
· Demonstrates excellent IT skills across; HR system processing and MS office - word and excel.
· When inputting and collating data and figures, have a high attention to detail.
· Keen to develop a career in business administration and HR support.
· CIPD certificate in HR Admin (desirable not essential)
THE COMPANY:
Having been established for over 50 years, we have grown from humble beginnings to one of the UK's leading food businesses. We continue to put our original values (professionalism, passion and trust) at the forefront of business decisions.
It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HR Admin, Business Support, Customer Service, HR Co-Ordinator, People Process Co-Ordinator, HR Support, CIPD - Level 3 ... Food, Beverages, Retail, Manufacturing,
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.
REF: KA16222, Wallace Hind Selection

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Radiology Administrator

National Health Service

Nottingham, MID
Today
Nottingham, MID
Today

Radiology Administrator

Nottingham University Hospitals NHS Trusts

The closing date is 11 March 2021

Job overview

An excellent opportunity has arisen for Radiology Administrator roles in the MRI area to joinour busy Administrative and Clerical team in the Radiology Department at NUH. We have 4MRI Departments , two based at the City campus and one at the Queens medical centre as wellas one at the Treatment Centre, the ideal candidate will be able to work within our openingtimes of 07:30 - 20:30, 7 days a week, working on a 4 week rolling rota.You must be educated to GCSE level, with grade C or above in English and Maths. Computerskills are essential in this role and experience in using Microsoft Word and Outlook isnecessary. Knowledge of our hospital computer systems such as Medway, NOTIS, WEBHISS,PAS and CRIS systems is desirable

Main duties of the job

Maintain a high standard of work when carrying out administrative duties.Responsible for providing an efficient reception service, answering the phone, point ofcontact for patients as well as external users / providers, liasing with members of theteam including Radiographers and Consultants. Booking, cancelling and changing ofappointments in line with Diagnostic booking targets. Dealing with general enquiries.Ensure compliance with mandatory training and engagement with personaldevelopme

About us

With a vision of working together to be the best for patients, the Radiology Administrator will be required towork flexibly within all areas of the Radiology Department at the Nottingham University Hospitals NHS Trust.We work hard to create a team focused environment. This vacancy would suit an individual who is passionateabout administration and working to our vision.We will require an enthusiastic and conscientious team player with excellent communicationskills who will need to be well motivated and reliable. It will be essential that the post holdercan demonstrate excellent communication skills and be an organised individual, as well as workon their own initiative. You will also need to be able to demonstrate a clear understanding ofconfidentiality issues and respond to queries in a professional manner. Good customer care isessential in this role.

Job description

Job responsibilities

1. To provide a friendly, courteous and efficient reception service to patients, visitors, carers and allservice users.2. Make and enter accurate patient details into the Radiology information system (CRIS) when patientsattend for an examination. Confirming at each patient visit that all recorded details are complete andaccurate e.g. GP, address, telephone number, and to amend these on Medway as required.3. Make appointments via telephone, using the Radiology Information System (CRIS), in accordancewith the agreed booking standard operating procedures whilst adhering to codes of practices concerningconfidentiality and Data Protection.4. Provide an efficient high standard of customer care within the Radiology Department, respondingpromptly to personal and telephone queries from all agencies ensuring that the appropriate action istaken at all times.5. To receive imaging referrals for investigations from GPs, Outpatients and Wards, ensuring that theseare accurately recorded on CRIS following departmental guidelines and procedures and produced in atimely, efficient manner.6. Book, cancel and alter appointments for inpatient, outpatient, 2ww and GP referrals (emergency andplanned), following strict standard operating procedures/guidelines and ensuring that the ward/secretaryreceives all the relevant information and portering services are arranged if necessary.7. Contact and inform patients of their appointments either by telephone or letter, ensuring they are sentby post all the relevant information/literature they require for their appointment within the agreedtimescales.8. Organise translators for patients via the translating service as necessary.9. To carry out any general clerical duties, including filing, photocopying, faxing and distributing the mail.10. Prepare request cards for forthcoming appointments ensuring that all the appropriate documentationis available and complete.11. Maintain patient confidentiality and adhere to Data Protection Act at all times12. Maintain flexible working arrangements in times of sickness and absence of colleagues in order tofacilitate the smooth running of the service and ensure all areas including receptions and the call centreare covered.13. Answer enquiries and receive messages, both in person and on the telephone, from patients andhospital staff.14. Establish and maintain good working relationships with other members of staff and departments inthe interest of patient care.15. Perform any other appropriate duties matched with the post as may be delegated from time to timeby the Supervisor.16. Share responsibility with your line manager for own personal development.

Person Specification

Other requirements

Essential

  • Able to undertake flexible working hours as appropriate
  • Able to work cross campus

Physical skills

Essential

  • Able to sit at a keyboard and computer screen for long periods of time

Planning & organisation skills

Essential

  • Good time management skills in a pressured environments

Analytical and Judgement skill

Essential

  • Ability to use own judgement and know when to refer issues on to appropriate members of staff

Communication and relationship

Essential

  • Has a clear and polite telephone manner
  • Able to communicate with patients and staff in a professional manner
  • Ability to demonstrate initiative
  • Able to work effectively as part of a team
  • Can work under pressure with minimal supervision

Experience

Essential

  • Experience of working in reception environment
  • Experience of customer services/dealing with the public - F2F or telephone

Desirable

  • Previous Call Centre / Booking office experience
  • Previous experience of working in the NHS in a patient facing role

Training & Qualifications

Essential

  • GCSE English and Maths at Grade C or equivalent
  • Experience in Microsoft Office

Desirable

  • Knowledge of hospital computer systems, i.e. Medway PAS, CRIS, NOTIS
  • Keyboard Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

across campus

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/

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Data Analyst x 2

Page Personnel United Kingdom

Nottingham, MID
3 days ago
Nottingham, MID
3 days ago
You will be responsible for analysing data relating to Christmas online retail promotions. You'll need excellent attention to detail, and logical and systematic approach, and to be able to concentrate on tasks that may be mundane or repetitive at times.

Ideally a graduate or someone of graduate calibre, with good Excel skills and excellent attention to detail. Good Excel skills are a must.

£11.75 per hour

HOURS - Monday to Friday either 5am-1pm or 7am-3pm. It depends what promotions are running the following day as to the shift you work and you may not find out until the day / a couple of days before. Weekly paid.

Work from home (after training of a day / a few days) or in the office

37.5 hours per week

Our client, a very reputable international retail business, is recruiting for 2 immediately available data analysts to start a new temporary position immediately. You can either work from home or the office based in Nottingham, with equipment and training provided. You must be able to commit to the role until Christmas.

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Customer Service Operative

N/A

Nottingham, East Midlands
1 day ago
Nottingham, East Midlands
1 day ago
Customer Service Operative- Nottingham- £18,000-£18,500 per annum
Do you have experience in providing first class service with a passion for putting customers first and helping them with their decision making process? If so, keep reading!
This is a fantastic opportunity to join a new and growing business.
Responsibilities:
Working in a target driven environment focussing on excellent customer experience
Hitting and exceeding KPI targets for processes
Manage relationships with customers, agents and clients; ensuring communications are responded to in a timely manner and in line with service level agreements either via phone or email.
Facilitating and keeping a log of payments, transfer of funds and refunds when appropriate
Handle the customer journey from start to finish including handling renewals of policies where appropriate
Recognising customer contact trends and giving feedback to the business for improvements
Manage and prioritise work-load and time against deadlines
Ideal Person:
Customer focused
Experience in Customer Care
Experience working in target driven environment
Ability to communicate in a professional and polite manner
Self starter who can prioritise and manage their own work-load and time
Previous Reference Industry Experience (desired)
Experience working with Insurance Products (desired)
Benefits:
Company pension scheme
Cycle to work scheme
Adaptable family-orientated working environment
Starting with 25 holidays a year
Other roles you may have applied for: Customer Operations, Customer Service Administrator, Referencing Administrator, Customer Support Executive, Customer Service Advisor
Cherry Professional are recruting this role on behalf of their client
Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
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Warehouse Operatives - Rotating Shifts

Gi Group

Nottingham, MID
4 days ago
Nottingham, MID
£8.72 - £9.18 Per Hour
4 days ago
£8.72 - £9.18 Per Hour

**IMMEDIATE INTERVIEWS AND START DATES AVAILABLE. 0115 922 84 82**
Fantastic opportunity for a temporary position working for a well-established warehouse based in Beeston, Nottingham.
We are looking for someone with a keen eye for detail and the ability to perform various warehouse tasks in a busy fast paced environment.
Order picking to 100% accuracy, stock management amongst the many tasks.
Shift Available :
8 hour rotating shifts working one week 6am-2pm rotating to 2pm-10pm. Working 5-6 days out of 7 including weekends and bank holidays.
Pay rate:
Hours worked between 6am and 10pm are paid at a rate of £8.72 increasing to £9.18,
Benefits include:
*28 days holiday increasing to 33 per annum after 12 weeks service
*On-going, long term work with opportunities to apply for permanent roles
*Great discounts in the staff shop
*Stakeholder pension scheme
*Annual bonus scheme
*Many of our supervisors started within picking/packing roles and have been promoted from within!
*Overtime available during our busy peak period approaching Christmas
If you are interested in applying for this position please contact us on 01159228482.
We are an on-site agency recruiting for temporary/on-going positions.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.

Posted

10 days ago

Description

VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
Source: VF Corporation