Cleaning Operative
Mitie
Beverley, YorkshireMitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:
1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication
At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.
Job Description- Work within the Cleaning Services Team, carrying out duties effectively and efficiently in accordance with contractual requirements.
- Follow the Company’s Health, Safety and Quality procedures within the course of the role.
- Ensure all equipment is kept clean, well maintained and is a safe working order, i.e. PAT Tested, etc.
- Have full knowledge and understanding of the designated cleaning area, including the agreed work to be carried out and time allocated to the area.
- Have a full working knowledge of all cleaning equipment, materials and approved chemicals used within the premises and to attend all necessary training to be able to use this equipment.
- To comply with the requirements of Health & Safety, other relevant legislation and premises policies.
- To wear protective clothing (PPE) as issued.
- To deal with any complaints that fall within the job holder’s duties and report these immediately to the Cleaning Supervisor/Service Support Manager.
- Perform miscellaneous cleaning duties as apparent or as instructed by the Cleaning Supervisor.
- Must be able to complete an Enhanced Disclosure in line with the Contract requirements.
- Must be able to work the shift pattern discussed.
- Have a flexible approach to the role.
Additional Information
Health and Safety responsibilities:
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security:
- Ensure compliance with Mitie's information security procedures in all activities;
- Proactively identify and report security risks to your manager;
- Report actual and suspected security incidents;
Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.
Cleaner
Mitie
Cottingham, YorkshireMitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:
1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication
At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.
Job DescriptionDuties to include cleaning the banking hall, staff toilets/kitchen area/staff areas. Times are very flexible - can be cleaned early morning or when the bank is closed. Hours are 3 per week but at the moment the bank is cleaned every day for 1hr. Hourly rate is £9.50
Additional InformationHealth and Safety responsibilities
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
- Ensure compliance with Mitie's information security procedures in all activities;
- Proactively identify and report security risks to your manager;
- Report actual and suspected security incidents;
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.
For all internal applicants, please note Terms and Conditions are non-transferable
Store Team Member
Home Bargains
Bude Road, YorkshireOur Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile.
Store Team Members at Home Bargains cover a range of store duties including customer service, stock replenishment, cash handling and helping to maintain excellent store standards.
Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile.
Store Team Members at Home Bargains cover a range of store duties including customer service, stock replenishment, cash handling and helping to maintain excellent store standards.
Candidates will be hardworking, enjoy working in a retail store and have experience of cash handling and processing deliveries.
Successful candidates are provided with on-the-job training and gain essential transferable retail skills.
If you are honest and reliable and take pride in what you do then we would love to hear from you!
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
For applications to be considered, applicants are required to have a complete and up-to-date Home Bargains Careers Centre profile and to respond to the job application questionnaire when prompted.
Applicants that are invited to attend a face-to-face interview must present original documentation demonstrating their eligibility to work in the UK, along with other specified documents.
Please note, as we expect to receive a high volume of applications for this vacancy, you are advised to submit your fully completed application at the earliest opportunity, as the closing date may be brought forward.
Part Time Event Organiser
Cheeki Monkeys
Beverley, YorkshireHome Based Baby Event Organisers required in ALL areas of the UK.
Part time/Full time Available (set your own hours!)
Organise our Nearly New BABY Sales. Work from home. Join our 100+ team. Trusted company!
Work hours that fit around your family commitments; part-time, full-time, daytime or evenings the choice is yours!
ABOUT CHEEKI MONKEYS
Established in 2014, Cheeki Monkeys has become the largest, most widespread and well-known organiser of Nearly New Baby Sales in the UK with 2,000+ Events, 60K+ Stallholders and 300K+ Event visitors.
Our Nearly New Baby Sales are community events for the whole family, where mums & dads can buy or sell quality, gently used babies' and children’s toys, clothes and equipment. Family orientated crafters and businesses also have a chance to promote their services/products to their target audience. These events are becoming increasingly popular, regularly attracting hundreds of visitors!
WHY JOIN US (Event Organiser Benefits)
- 100+ team... connect with our friendly bunch of Monkeys
- Reputable company
- Set your own hours
- Eliminate child care costs
- Work from the comfort of your home
- Achieve the perfect work/life balance
- No experience required
- Proven methods > profit from our insider trade secrets
- Have FUN whilst you work
- Appealing career in high demand!
JOB DESCRIPTION (Event Organiser)
Cheeki Monkeys are recruiting event organisers for a varied role within our already successful team.
As a Cheeki Monkeys event organiser, your tasks will involve:
- Sourcing venues to hold our events
- Uploading upcoming event dates to free event listing websites and parent forums
- Promoting our Nearly New Baby Sales via Social Media platforms
- Building relationships with family orientated business
- Overseeing event days; venue setup/directing stallholders to their allocated pitches etc.
Most of your work will involve marketing your events online (using Facebook etc.). This role is suitable for people of all ages and backgrounds, NO EXPERIENCE IS REQUIRED as Cheeki Monkeys will provide you with all of the knowledge that you require to be a successful event organiser within our organisation. Our mentoring techniques are valued highly by our existing team of event organisers.
Working with Cheeki Monkeys is like being part of a supportive family, our team are a friendly bunch and welcome new event organisers with open arms. The ongoing support that you will receive from Cheeki Monkeys and our current event organisers is unrivalled.
REQUIREMENTS
- Basic computer skills and access to the internet
- Access to Microsoft Office to be able to open documents in MS Word & Excel
- An interest in planning and coordinating community events
- You should be an individual who enjoys being part of a team
- You should be a people person, willing to make new friends
- You should have the ability to create relationships with people from all walks of life
- You should possess a good command of both verbal and written English
Being helpful, friendly and welcoming are the most essential attributes required to succeed as an event organiser.
CATCH THE MOOD OF THE MOMENT
These types of events are becoming an ever-increasing popular place for parents to trade their pre-loved goods. The number of Nearly New BABY Sales in the UK is growing at a rapid rate... take action now and grab your slice of this upward trend.
For more detailed information, act now before your area gets snapped up... once it’s gone, it’s gone and they are going FAST!
Click APPLY to view further details...
View more info and check out some feedback from our event organisers:
https://www.cheekimonkeys.co.uk/home-based-events-organisers
Follow/like us on Facebook 39K likes: https://www.facebook.com/cheekimonkeys
Clerk of Works / Property Manager
The SmartList
Beverley, YorkshireClerk of Works / Property Manager
Do you have experience as a hands on Property Manager?
Are you looking for your next challenge?
You will be managing a large portfolio on a Traditional Rural Estate.
You will deal with the delivery of the repair and maintenance program to a budgeted and planned approach, across the Estate.
You will be responsible for a large number of Traditional Buildings on the Estate and depending on qualifications and experience may well be required to deliver the conversion of existing buildings into Residential or other alternative uses.
The role is challenging with plenty of variety, but rewarding, for someone who is self-motivated and innovative and interested in, with an appreciation of traditional buildings, and how they can be adapted and upgraded in-line with modern energy and EPC ratings.
You will be required to;
- Live on the Estate
- Be computer literate
- Have a clean driving licence as an open back Mitsubishi Truck will be provided for work purposes
- Have existing hands-on knowledge and experience of managing heritage property repairs and a workforce including technical building knowledge
- You must have a clear understanding and be able to deliver good Health and Safety and compliance on the Estate.
Vacancy: Clerk of Works / Property Manager
Location: South Dalton, Beverley
Salary: £30,000 to £40,000 depending on experience
Hours: Full Time + provide some emergency cover out of hours
Senior Administrator
National Health Service
Townend Court Block A, YorkshireJob Reference: 338-2975958-21
- Employer:
- Humber Teaching NHS Foundation Trust
- Department:
- Humber Teaching NHS Foundation Trust
- Location:
- Townend Court Block A, Hull
- Salary:
- £19,737 - £21,142 Pro Rata
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
An opportunity exists within the Hull Integrated Care Team for Older People for a Band 3 Administrator to work within the service on 39 weeks temporary contract or an internal secondment position to cover maternity leave. This position is for 33.00 hours per week and based at Townend Court.
The Senior Administration Assistant role will be vital in ensuring the smooth running of this service, to include: supporting the team Medics, dealing with patient/carer queries, diary management, booking meetings & appointments, typing letters and sending to GP through Lorenzo, minute taking, inputting contacts and maintaining caseloads on Lorenzo, tracking the patient journey to ensure they receive a well organised service and liaison with colleagues.
They must have the ability to follow instruction but also be able to work on their own initiative as well as a team. They must be able to use Lorenzo, Microsoft packages and possess qualifications in word processing. The applicant must have a NVQ Level 3 in Business Administration or the equivalent appropriate years’ experience in a Senior Administration role.
If applying for the secondment position, please ensure you have discussed and have the approval from your line manager, prior to applying.
Applicants will be expected to have previous experience of working in a busy office environment and be able to display a high standard of communication, organisational and interpersonal skills. Applicants should be self-motivated and a committed team player with the able to work individually, and work from home where necessary due to the current pandemic situation. The ability to prioritise workloads, maintain flexibility in response to change and a proactive approach to work is important; as is the ability to maintain a calm, positive attitude and use of initiative when dealing with unexpected situations.
The post holder will receive regular supervision and attend relevant training identified through Knowledge and Skills Framework processes and their individual performance and development review (PADR).
For informal enquires, please contact Lisa Kiernan Administration Officer lisa.kiernan@nhs.net
The ability to commute within the Trusts geographical area with access to the appropriate means of transport is essential.
Why work for us?
Humber Teaching NHS Foundation Trust provides a broad range of community and inpatient mental health services, community services (including therapies), learning disability services, healthy lifestyle support and addiction services to approximately 600,000 people. The Trust has been rated Good by the Care Quality Commission. The Trust is also proud to be HSJ Provider of the Year 2019 award winners.
We employ approximately 2,800 staff across more than 79 sites at locations throughout Hull, the East Riding of Yorkshire, Whitby and Scarborough. We deliver Mental Health Services, Specialist Services for Children, Forensic Services, Community and Learning Disability Services, as well as having eight GP Practices across the locality.
Humber Teaching NHS Foundation Trust - a multi-specialty health and social care teaching provider. We aim to be a leading provider of integrated health services, recognised for the care compassion and commitment of our staff and known as a great employer and a valued partner.
The Trust works closely with our academic partners, including Hull York Medical School (HYMS) and Hull University, nurturing and developing a workforce of doctors, nurses and other health and social care professionals of the future.
At Humber we believe our people are our greatest asset and therefore we are committed to developing, growing and rewarding our workforce. As an employee at Humber you will benefit from pay in line with Agenda for Change, NHS pension, training and development, annual appraisal, generous annual leave entitlement and flexible working options to enable you to achieve a healthy work/life balance.
Location
Humber Teaching NHS Foundation Trust serves the rural populations of Hull, the East Riding of Yorkshire and North Yorkshire. Hull has benefitted from being included The Guardian’s ‘Hot List’ of places to visit and rated by Rough Guides as one of the top ten cities in the world to see. The nearby town of Beverley was named by The Sunday Times as one of the ten best places to live in the north. The area boasts a wide array of diverse property from coastal cottages to riverside apartments. Hull and the East Riding of Yorkshire offer some of the most competitive house prices in the country, with access to excellent schools and further and higher education providers.
The region has great transport connections with an hour commute York or Leeds. Want to go further afield? There are daily ferry crossings from Hull to Belgium and the Netherlands and from Humberside Airport you can reach destinations across Europe and – via Schiphol – worldwide.
Please note that if there is a high volume of applications we reserve the right to close the vacancy earlier than the advertised closing date.
This post will be subject to successful completion of a 6 month probationary period where applicable, further details would be included within any offer letter.
Applicants who require Tier 2 sponsorship to work in the UK are welcome to apply and will be considered alongside all other applicants. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. Further information is available on the UK Border Agency website.
If required for the post the ability to commute within the Trusts geographical area with access to the appropriate means of transport would be essential.
We will apply for a Disclosure from the Disclosure & Barring Service for the successful candidate if this is required for the post. Anyone applying for a position which involves a regulated activity will require an enhanced Disclosure & Barring check and that the disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children or working with adults or both.
IMPORTANT: Should your application be successfully shortlisted, you will be contacted to attend an interview electronically to the email address provided at the time of the application. It is important therefore, that you CHECK YOUR EMAILS/NHS JOBS ACCOUNT on a regular basis.
If you are not contacted by the Trust within six weeks of the closing date of the vacancy, your application will have been unsuccessful on this occasion. We would however like to thank you for the interest you have shown in the Humber Teaching NHS Foundation Trust.
Community Mental Health Nurse
National Health Service
Townend Court Block A, YorkshireJob Reference: 338-2959373-21
- Employer:
- Humber Teaching NHS Foundation Trust
- Department:
- Mental Health
- Location:
- Townend Court Block A, Hull
- Salary:
- £24,907 - £30,615
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
An opportunity has arisen for a full time Band 5 Community Mental Health Nurse within the Hull Integrated Care Team for Older People. The team comprises nursing and social care staff working alongside consultant psychiatrists, psychologists, occupational and physiotherapy therapists as well as support staff. The post is part of an extremely busy team which supports people over the age of 65 who have a diagnosis of mental illness. We are an established team and subscribe to the principle of continuing to evolve and in doing so recognise the importance of actively encouraging all staff to contribute to our service development and to the support we are ultimately able to offer to patients/carers. We are committed to continued learning and development and to shaping the service using current research and recognised best practice.
As a member of the nursing element of the team you will have the skills to engage with patients possessing complex needs which are sometimes combined with a challenging presentation. You will be able to work in a person-centred way undertaking mental health assessments which are individualised and focused whilst helping the patient through a care path way .
Applicants will be able to demonstrate up to date knowledge in relation to the care of patients experiencing a mental health issue and be able to take a lead in the coordination of care via the Care Programme Approach. Excellent communication and negotiation skills are essential for this post as well as enthusiasm, forward thinking and emotional resilience. The successful applicants will be provided with support and regular supervision and be encouraged to enhance their skill set and knowledge base further and to engage in developmental opportunities so that they continue to develop in terms of their practice
Why work for us?
Humber Teaching NHS Foundation Trust provides a broad range of community and inpatient mental health services, community services (including therapies), learning disability services, healthy lifestyle support and addiction services to approximately 600,000 people. The Trust has been rated Good by the Care Quality Commission. The Trust is also proud to be HSJ Provider of the Year 2019 award winners.
We employ approximately 2,800 staff across more than 79 sites at locations throughout Hull, the East Riding of Yorkshire, Whitby and Scarborough. We deliver Mental Health Services, Specialist Services for Children, Forensic Services, Community and Learning Disability Services, as well as having eight GP Practices across the locality.
Humber Teaching NHS Foundation Trust - a multi-specialty health and social care teaching provider. We aim to be a leading provider of integrated health services, recognised for the care compassion and commitment of our staff and known as a great employer and a valued partner.
The Trust works closely with our academic partners, including Hull York Medical School (HYMS) and Hull University, nurturing and developing a workforce of doctors, nurses and other health and social care professionals of the future.
At Humber we believe our people are our greatest asset and therefore we are committed to developing, growing and rewarding our workforce. As an employee at Humber you will benefit from pay in line with Agenda for Change, NHS pension, training and development, annual appraisal, generous annual leave entitlement and flexible working options to enable you to achieve a healthy work/life balance.
Location
Humber Teaching NHS Foundation Trust serves the rural populations of Hull, the East Riding of Yorkshire and North Yorkshire. Hull has benefitted from being included The Guardian’s ‘Hot List’ of places to visit and rated by Rough Guides as one of the top ten cities in the world to see. The nearby town of Beverley was named by The Sunday Times as one of the ten best places to live in the north. The area boasts a wide array of diverse property from coastal cottages to riverside apartments. Hull and the East Riding of Yorkshire offer some of the most competitive house prices in the country, with access to excellent schools and further and higher education providers.
The region has great transport connections with an hour commute York or Leeds. Want to go further afield? There are daily ferry crossings from Hull to Belgium and the Netherlands and from Humberside Airport you can reach destinations across Europe and – via Schiphol – worldwide.
For further details / informal visits contact:
Lynn Cousins, telephone 01482 335795, email lynn.cousins1@nhs.net
Please note that if there is a high volume of applications we reserve the right to close the vacancy earlier than the advertised closing date.
This post will be subject to successful completion of a 6 month probationary period where applicable, further details would be included within any offer letter.
Applicants who require Tier 2 sponsorship to work in the UK are welcome to apply and will be considered alongside all other applicants. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. Further information is available on the UK Border Agency website.
If required for the post the ability to commute within the Trusts geographical area with access to the appropriate means of transport would be essential.
We will apply for a Disclosure from the Disclosure & Barring Service for the successful candidate if this is required for the post. Anyone applying for a position which involves a regulated activity will require an enhanced Disclosure & Barring check and that the disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children or working with adults or both.
IMPORTANT: Should your application be successfully shortlisted, you will be contacted to attend an interview electronically to the email address provided at the time of the application. It is important therefore, that you CHECK YOUR EMAILS/NHS JOBS ACCOUNT on a regular basis.
If you are not contacted by the Trust within six weeks of the closing date of the vacancy, your application will have been unsuccessful on this occasion. We would however like to thank you for the interest you have shown in the Humber Teaching NHS Foundation Trust.
Administrator
Right4Staff
Kingston Upon Hull, Yorkshire
Administrator salary up to £20,000
Grafton recruitment are delighted to be partnering with a leading construction/manufacturing organisation in the heart of Hull who are seeking a new team member to support with the day to day operations of the business.
Duties to include
- Estimating/Pricing jobs
- Assistant contract managers with admin duties
- Assisting Surveyors
- Order processing
- Dealing with purchase orders
- Handling site work documentation
- Negotiating with suppliers
- Dealing with customer queries
- Processing payments
Experience required
- Excellent attention to detail
- Strong IT skills
- Good communication skills both written and oral
- Experience within construction/manufacturing ideal
- Site administration experience
- Can do attitude
Customer Consultant
Wescot
Kingston upon HullWho are we
Wescot are part of the Cabot group. We were incorporated in Scotland but following expansion now operate in Bolton, Glasgow, Hull, Malton, Saltcoats and Telford.
Wescot work with large well-known clients and due to recent growth and expansion we are currently recruiting for Customer Consultants to join our very friendly team in Hull. As a Consultant you will be responsible for delivering excellent customer service to our customers by asking questions, listening and setting up affordable and sustainable repayment plans. You do not need previous financial services experience however, to be successful you should have good communication skills both verbal and written and be a confident computer user with the ability to pick up new systems quickly. Once you reach competence levels you may be able to work in a blended situation both at home and in our offices. This will help our clients continue to deliver vital services to our customers, while supporting you in finding an appropriate work-life balance. We want our colleagues to have great customer service skills, be resilient, adaptable and achieve the correct outcomes for our customers.
As a Customer Consultant you will be responsible for:
• Managing inbound and outbound phone calls (this is a 100% telephone-based role)
• Establishing the customers’ needs and affordability by gathering relevant information
• Discussing and setting up payments and payment plans
• Processing payments
• Managing customers’ expectations
• Direct to outside agencies including charities
• Update customer accounts with relevant notes and outcomes
You do not need previous financial services experience, however, to be a successful Customer Consultant you must have:
• Excellent customer service skills
• Strong listening, empathy and questioning skills
• A good level of computer literacy with the ability to pick up new skills easily
• Ability to self-motivate and work well as part of a team
• A genuine drive to deliver excellence and work towards achievable targets
Why work for us:
We offer a competitive salary between £17,064 and £19,502 (dependent on contractual hours between 35-40 whichever suits your lifestyle). Your salary increases when you pass your probation period. Your shifts are rostered between 8am & 9pm Monday to Friday, we also work one in three Saturdays between the hours of 8am & 4pm. This is a permanent, full-time position and we have various start dates.
What is great about working for us?
• Competitive salary and benefits
• Your Customer Reward (team reward for great quality calls)
• Business reward vouchers
• Fantastic discounts through our state-of-the-art online portal
• Pension
• Private Medical Insurance
• Life Insurance
• 31 Days annual leave (including bank holidays)
• Employee Assistance Programme
• Long Service Awards
• Employee of the Month
• Recommend a Friend rewards
• Comprehensive induction training and Grad Bay support
• Regular training and education to ensure you’re always kept up to date
So, if you have a genuine passion for delivering excellence, enjoy talking to people and want to make a real difference to the customers you interact with, as well as working for a fast growing, friendly company then this could be the role for you. Please apply by following the directions on the website.
Coronavirus (COVID-19)
The health, welfare and safety of our colleagues and the people we recruit is vital to us therefore we are closely monitoring government guidance to ensure we are complying with guidelines and Wescot’s duty of care. This includes operating strict social distancing within our offices, recreation and general access areas to ensure we protect all our colleagues in every region. We are aware these are challenging and uncertain times for everyone therefore at Wescot we are ensuring we are doing all we can to help our customers and employees.
Wescot is an equal opportunities recruiter and welcome applications from all suitably skilled applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We are an FCA regulated company we will conduct credit (focusing on how you have managed your credit), fraud, criminal record and 5-year reference checks as part of our pre-employment screening on all successful candidates.
If you have any questions about any part of the process, please email recruitment@wescot.co.uk and use ‘Hull Customer Consultant’ as a subject for your email.
Bank Staff Nurse- HUTH "Remarkable Bank"
National Health Service
Hull Royal Infirmary/Castle Hill Hospital, YorkshireJob Reference: 356-20-2495848-J
- Employer:
- Hull University Teaching Hospitals NHS Trust
- Department:
- Nursing
- Location:
- Hull Royal Infirmary/Castle Hill Hospital, Hull/Cottingham
- Salary:
- £24,907 - £27,416 £24,907- £27,416 pro rata, per a
Hull University Teaching Hospitals NHS Trust is a trust that truly cares about you and your career.
Adult or Children Bank Staff Nurse
From the day you arrive you will join our team of remarkable people, committed to your continued enjoyment and growth. We'll make sure you always feel a part of a flexible workforce that constantly seeks new ways of working to deliver the best care. We are a trust that works closely with our partners in a vibrant city that is a great place to live, work and unwind. A Trust that epitomises this remarkable place and reflects its extraordinary people.
Be a part of it, you'll love it. WE PROMISE.
What can we offer you?
- Ability to book shifts in advance including priority over agency workers.
- Flexibility to work hours that suit you; variety of shifts available across 2 sites.
- Excellent nursing experience in a world class organisation/major trauma centre
- Enhanced rates for unsociable hours
- Free access to all in house training; face to face mandatory paid at hourly rate.
- Friendly on site Bank Team available 5 days a week
- Access to on site management team able to arrange last minute shifts out of hours
- Comprehensive Induction; opportunity for initial 3 month placement including Supernumerary shifts.
- Enrollment into excellent NHS Pension Scheme
- Cost of uniform covered by trust
- Short & Long term placements available in a variety of specialties
- Be treated as an internal applicant if you want to apply for a permanent post within our trust.
- Payment in lieu of annual leave
- Support with NMC Revalidation
What can you offer us?
- A minimum of 12 months post registration experience
- To be motivated, enthusiastic & deliver a high standard of nursing care
- Excellent communication and organisational skills
- Ability to work flexibly within teams across wards and departments within our trust
- Ability to work a minimum of 1 shift per month
- Hold a professional NMC registration in Adult or Children Nursing
Internal Applicants- Please do not submit an online application- to be considered for this post please contact the Bank Office directly on 468300.
For further details / informal visits contact:
Julie Bonewell
julie.bonewell@hey.nhs.uk
01482 468185
IMPORTANT: Should your application be successfully shortlisted, you will be contacted to attend an interview electronically to the email address provided at the time of the application. It is important therefore, that you CHECK YOUR EMAILS/NHS JOBS ACCOUNT on a regular basis and respond as necessary.
Please note: All applications received for the Hull University Teaching Hospitals Trust are handled by TRAC jobs. Should you have any questions regarding this third party website please contact our helpdesk on 01482 468400.
If you are not contacted by the Trust within six weeks of the closing date of the vacancy, your application will have been unsuccessful on this occasion. We would however like to thank you for the interest you have shown in the Hull University Teaching Hospitals NHS Trust.
The Trust reserves the right to close any recruitment campaign before the advertised closing date.
Committed to Equal Opportunities. Flexible working policies operation. A No Smoking Policy is in place.
Posted
8 days ago
Description
Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
Values:
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promiseto our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave:
1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Behaviours:
• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication
At Mitie we know that ‘our diversity makes us stronger’. We’re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.
Job Description- Work within the Cleaning Services Team, carrying out duties effectively and efficiently in accordance with contractual requirements.
- Follow the Company’s Health, Safety and Quality procedures within the course of the role.
- Ensure all equipment is kept clean, well maintained and is a safe working order, i.e. PAT Tested, etc.
- Have full knowledge and understanding of the designated cleaning area, including the agreed work to be carried out and time allocated to the area.
- Have a full working knowledge of all cleaning equipment, materials and approved chemicals used within the premises and to attend all necessary training to be able to use this equipment.
- To comply with the requirements of Health & Safety, other relevant legislation and premises policies.
- To wear protective clothing (PPE) as issued.
- To deal with any complaints that fall within the job holder’s duties and report these immediately to the Cleaning Supervisor/Service Support Manager.
- Perform miscellaneous cleaning duties as apparent or as instructed by the Cleaning Supervisor.
- Must be able to complete an Enhanced Disclosure in line with the Contract requirements.
- Must be able to work the shift pattern discussed.
- Have a flexible approach to the role.
Additional Information
Health and Safety responsibilities:
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security:
- Ensure compliance with Mitie's information security procedures in all activities;
- Proactively identify and report security risks to your manager;
- Report actual and suspected security incidents;
Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.