For more than 50 years, Carey Glass has been pushing the boundaries of what’s possible with glass.

The following position is available within the Company in our Chester Plant:

Maintenance Technician

Duties include:

• Carry out a range of technical duties to cover mechanical, electrical and general maintenance of the plant machinery and buildings
• Carry out planned preventative maintenance
• Proactively identify and remedy equipment maintenance issues to maximise production uptime
• Maintain appropriate records in line with the requirements
• Maintain and improve automated and high speed production and processing equipment

The ideal candidate will preferably:

• have completed a mechanical or electrical apprenticeship or equivalent
• have experience if troubleshooting, repair, maintenance and improvement of electromechanical equipment
• Be flexible with regards to overtime and shift work

Please send a CV to hr@careyglass.com.

Closing date for applications is 26^th March 2021.

Job Title: Restaurant / Retail Store Manager (Subway)
Location: Wrexham, Wales - LL14 6EQ
Salary: £20,000 - £21,500 p/a D.O.E
Benefits: Free Food & Drink on Shift & Employee discounts (Gym, Retailers etc.)

Sublime Stores Ltd. own and operate a group of Subway stores across the North of England and Wales and we are excited to be looking for an enthusiastic person to join our growing Store Management team. We are an ever-growing company and we are looking for a motivated individual who is looking for a new challenge to be a Restaurant / Food Retail Store Manager with us.

As our Restaurant / Retail Store Manager, your responsibility will be the day-to-day running of the store and you will be involved in reaching sales targets and increasing profits, dealing with customer service issues such as queries and complaints, plus health and safety and security issues. You will also be responsible for staff management, schedules, banking, training, weekly stock taking and organising staff.

Moreover, you will oversee stock control, ensuring quality is of the right standard and that supplies are re-ordered in time. You will always ensure that you are satisfying and maximizing your customer’s needs. You will lead from the front, be a real hands-on leader and be pivotal in the development of the business.

Your duties and key responsibilities as our Restaurant / Retail Store Manager (Subway):

• To meet and exceed performance targets
• Create a fun and professional working environment
• Provide a consistently high-quality product and service to customers
• Liaise with other senior management regarding marketing and business development
• Ensure that health and safety and cleanliness standards are upheld at all times
• Managing and motivating a team to increase sales and ensure efficiency
• Managing stock levels and making key decisions about stock control
• Analysing sales figures and forecasting future sales volumes to maximise profits
• Using information technology to record sales figures, for data analysis and forward planning
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
• Ensuring standards for quality, customer service and health and safety are met
• Resolving security issues
• Responding to customer complaints and comments
• Promoting the organisation locally by liaising with local businesses
• Organising special promotions, displays and events
• Attending regular Management meetings
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Restaurant / Retail Store Manager (Subway) skills:

• A good team leader with plenty of self-motivation
• Able to communicate clearly with a variety of people at all levels
• Committed to the needs of the customer
• Adaptable and a quick thinker – prepared to make decisions
• Willing to take on responsibility at an early stage of your career
• Be comfortable in a fast-moving, pressurised environment
• Confident with information technology

Some stores do operate late nights so certain flexibility in hours of work will be required of you.

***To apply for the role of Restaurant / Retail Store Manager (Subway), please send an up-to-date CV via the Apply link now! ***

About us

We are a Subway franchise owned by businessman Anthony Deegan. Anthony joined the Subway brand as a Store Manager back in 2008 and he has since gone on to become a franchisee. We were established in 2014 with our first store and we have quickly grown to now owning and operating 12 stores across St Helens, Liverpool, Wirral, Yorkshire & North Wales. We have plans to further grow and develop the Company in the coming months and years.

Job Purpose

The job holder is an extended part of the centralised customer service team based at a manufacturing site. The successful applicant will ensure customer orders are entered on the system in an effective and efficient manner whilst developing a long-term professional relationship that enables them to maximise sales, margins and profit opportunities working closely with the centralised customer service team.

The successful candidate will be proactive in managing the customer accounts whilst appreciating the production requirements of the site ensuring all departmental procedures are followed and adding value to the local manufacturing facility.

Role Responsibilities

Proactively Manage Key Accounts

• Proactively manage key accounts for the site including processing customer orders and liaising between customers, Healthcare Customer Service Manager, Supply Chain Manager and wider customer service team
• Management of customer stocks through order processing
• Responding to pricing and estimating enquiries from existing customers
• Report monthly KPIs to customers and Healthcare Customer Service Manager
• To complete all paperwork in line with company procedure and best practice
• Establish and maintain key customer account information
• Manage customer accounts in line with standardised ways of working
• Cross train key accounts to other members of customer service team for periods of absence or high work volume

New Product Introduction

• Work closely with Healthcare NPI Manager to successfully introduce new work into the local manufacturing facility
• Attend all NPI meetings for the local manufacturing facility
• Process all new master specifications and production specification for all new work and new customers
• Order new dies/ cutter for new products

Other Duties

• Attend local production meetings and link back to Healthcare Customer Service Manager
• Deputise for the Healthcare Customer Service Manager when urgent requests arise from the Supply Chain Manager and escalate when required
• Communicate information and developments from local site to Healthcare Customer Service Manager on a daily basis
• Lead and participate in improvement projects for local site and commercial team
• To be a willing and flexible team member ready to take on new and expanding tasks as appropriate
• Comply with GDPR and ensure data integrity at all times

Knowledge, Skills, Experience 

• Relevant experience in a similar role or demonstrable commercial awareness
• Minimum 1 years Customer Service experience within a production/manufacturing environment - ideally within the Print & Packaging Industry
• Appropriate standard of verbal and written communication skills
• Ability to plan and co-ordinate priorities within a team environment
• Proficient in MS Packages including highly competent in Microsoft Excel and ability to learn new software and systems
• Demonstrable experience of excellent analytical, numeracy and organisational skills
• Proven experience of working to high quality standards
• Able to process and understand technical information
• Strong problem-solving skills
• Ability to prioritise, work under pressure and manage time effectively
• Occasional flexibility in working hours in order to meet the business requirements

• Provides customer support in a timely manner via several means which include email, telephone, webchat, forum and Facebook messages
• Ensures all customer contact is logged in the CRM database
• Communicates customer feedback to management through the correct channels to improve the overall customer experience
• Analyses issues and complaints from customers and provides adequate resolutions
• Tracks proposed resolutions and follows up with customers in a timely fashion
• Immediately escalates issues of serious concern
• Supports new product and software release processes by testing product with the latest hardware and software configurations
• Updates internal databases with information about customers, products and issues
• Develops and maintains vast knowledge of the products and services being offered
• Monitors customer complaints on social media and provides assistance when appropriate
• Informs customers about new features and functionalities
• Assists in training junior Technical Support Specialists
• Maintains a polite, helpful and professional manner at all times
• Understanding new products and services as they are introduced, from a technical perspective
• Follows processes and provides assistance and suggestions for process improvements
• Assists in creating technical and training documentation to improve our product offerings
• Supports the Sales and Marketing teams ensuring technical accuracy in documentation
• Positively promotes the brand and products at all times
• Provides support at trade shows, exhibitions and events
• Works closely with the team, here in the UK and in our offices overseas

• Degree in Electrical Engineering/equivalent
• Proven successful experience in a Technical/Customer Support (phone/email/chat-based) role
• Commercially minded, self-reliant and highly proactive, possessing a work ethic that demonstrates dedication to the company, its mission, personal pride and the team
• Excellent written and verbal communication skills
• Skilled time juggler - you manage your time like a pro and know the value of good process
• Small team player – know we all ‘muck in’ and do what we need to do to make it happen
• Excellent attention to detail and record keeping
• A strong ability to communicate on all levels including the ability to write or orally represent these ideas, concepts and facts
• Knowledge of any continental European languages is desirable but not essential
• Motorsports/electronics background or experience is desirable but not essential
• Knowledge of engine tuning is desirable but not essential
• Experience with ERP/CRM packages is desirable but not essential
• Exposure to and experience with the performance vehicle and motorsport sector is desirable but not essential

• Link is a fun, vibrant and fast-moving place to work, where you are truly encouraged to make things better
• We are a dynamic and diverse team who reflect and empower our values and our "informal but serious" work ethic
• You will have a real chance to make a difference and we will help you do that... everyday
• Free access to on-site gym!

• Do you want to be a key figure in driving Searchability into Texas, USA?
• Are you results driven and a financially motivated individual with a passion and desire to be the best?
• Do you want to join a business that has a fantastic culture, with incentives that include trips overseas, Chester race days, award ceremonies in London, monthly First Friday celebrations and lots more?
• Do you want the opportunity to work within a fun digital brand connecting people rather than working in a traditional agency?
• Are you a technology driven individual that can communicate via Instagram, Twitter and Facebook?
• Do you want to work in funky city centre offices with competitive basic salaries and uncapped commission structure?
• If you are answering YES to the points above then read on……….

• A degree or be a graduate-calibre candidate
• You will have confidence and determination
• You will have excellent verbal and written skills
• You will have the motivation to succeed and be resilient
• You will be able to commute to Chester city centre
• You will be prepared to work Austin hours (2pm-11pm, 8pm finish on Fridays)
• You will have the necessary requirements to work in the USA so you could travel between offices

• #FeelSound hours
• A fast paced fun environment
• An uncapped commission structure
• Annual trips abroad
• Annual day at the races
• Duvet days
• Award ceremonies in top London hotels
• Hypnotherapy
• Earlier finish on Fridays
• #FirstFriday celebrations with the whole team
• Microsoft Surface Pro
• iPhone XR
• Flexible working
• Accredited Training
• Marketing Leading CRM
• A Marketing & Social Media Support Team
• A Marketing budget
• Subsidised Parking
• Excellent Salary & Commission Structure
• Targeted Car Allowance
• Pool Car

• You will be working out of our Chester HQ supporting our new venture into the USA, with the opportunity to work between offices in Chester and the USA
• You'll be learning how to use technologies including LinkedIn, Bullhorn, Sourcebreaker, Broadbean, Cube19 & many more
• You will be working alongside a senior consultant sourcing candidates and matching the candidates to appropriate roles through effective questioning
• You will become commercially aware of the market you are working within and spend time using your negotiation skills over the telephone
• You will be speaking to both candidates and clients over the telephone
• You will be tasked with creating ideas around social media and engagement

• Are you results driven individual with a passion and desire to be the best?
• Do you want to join a business that has a fantastic culture, with incentives (restrictions permitting) that include trips overseas, Chester race days, award ceremonies in London monthly First Friday celebrations and lots more? (restrictions permitting)
• Do you want the opportunity to work within a fun digital brand connecting people rather than working in a traditional agency?
• Are you a technology driven individual that can communicate via Instagram, Twitter and Facebook?
• Do you want to work in funky brand new city centre offices with competitive basic salaries and uncapped commission structure?
• If you are answering YES to the points above then read on……….

• A degree or be a graduate-calibre candidate
• You will have confidence and determination
• You will have excellent verbal and written skills
• You will have the motivation to succeed and be resilient
• You will be able to commute to Chester city centre

• A fast paced fun environment
• #FeelSound hours
• An uncapped commission structure
• Annual trips abroad
• Annual day at the races
• Duvet days
• Award ceremonies in top London hotels
• Hypnotherapy
• Earlier finish on Fridays
• #FirstFriday celebrations with the whole team
• Microsoft Surface Pro
• iPhone XR
• Flexible working
• Accredited Training
• Marketing Leading CRM
• A Marketing & Social Media Support Team
• A Marketing budget
• Subsidised Parking
• Excellent Salary & Commission Structure
• Targeted Car Allowance
• Pool Car

• You'll be learning how to use technologies including LinkedIn, Bullhorn, Sourcebreaker, Broadbean, Cube19 & many more
• You will be working alongside a senior consultant sourcing candidates and matching the candidates to appropriate roles
• You will become commercially aware of the market you are working within and spend time using your negotiation skills over the telephone
• You will be speaking to both candidates and clients over the telephone
• You will be tasked with creating ideas around social media and engagement

janyve.blythe@searchability.co.uk

Job Reference: 210-2021-139

Employer:

Countess of Chester Hospital NHS Foundation Trust

Department:

Urgent Care

Location:

Countess of Chester Hospital, Chester

Salary:

£24,907 - £30,615 pa

Job Reference: 210-2021-110

Employer:

Countess of Chester Hospital NHS Foundation Trust

Department:

Planned Care

Location:

Countess Of Chester Hospital, Chester

Salary:

£21,892 - £24,157 pa