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Customer Service Administrator

Page Personnel United Kingdom

Brighton, Southern
2 days ago
Brighton, Southern
2 days ago
  • Provide comprehensive and efficient administrative support to the service; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries.
  • Use a range of computer systems (Clinical / Patient Record Systems, Microsoft Office package, e-Referral System/eRS) to actively manage patients throughout their care pathways and to undertake any actions that arise from completed clinics (such as booking follow up appointments/telephone calls, sending patient letters and managing DNA's), ensuring that clinic capacity is used as efficiently as possible.
  • Liaise with other directorates and staff at all levels, both internally and externally. Liaise with clinicians within General Practice, hospitals and other services to gather information and provide information. Maintaining effective communication with clinicians and administrative staff.
  • Assess and resolve patient queries concerning their referrals and appointments in a timely professional manner. Ensuring that any patients potentially at risk are escalated through agreed protocols.
  • Daily management of General Practice referral work lists via the e-Referral Service (eRS), including planning administrative work around generation of referrals. Working with practices to resolve queries and issues which arise through the referral process.

The successful customer service administrator will have;

  • Excellent customer service skills
  • Ability to deal sensitively with staff and clients in person and on the telephone.
  • Have worked in the NHS previously
  • Excellent telephone manner and ability to manage calls in a professional way
  • Display skills in listening

£18,000 - £19,000

8-12 week assignment

The Customer Service Administrator will be responsible for undertaking all aspects of administrative service delivery, including the booking of patients, resolving patient queries, working with clinicians, and supporting delivery of services that exceed patient expectations.

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Purchase Ledger Clerk

Page Personnel United Kingdom

Brighton, Southern
2 days ago
Brighton, Southern
2 days ago
  • Supporting the Accounts Payable team
  • Processing supplier payments efficiently and effectively
  • Liaison with internal departments to support the payment process
  • Liaison with suppliers and other external organisations
  • Reporting, analysis and systems
  • Processes and procedures
  • Supplier on-boarding

Previous experience within high volume AP essential

Up to £25,000 + benefits

Our client is a fast moving, commercial business in Portslade who are actively seeking an experienced Accounts Payable Clerk. This is a fantastic opportunity to join a great team and growing business in Sussex!

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Commission Payments Assistant

Study Group

Brighton, Southern
6 days ago
Brighton, Southern
6 days ago

JOB OVERVIEW

We are looking for Commission Payments Assistants to be Accountable for the accurate and timely processing of all Commission Payments, ensuring they are paid in accordance with agreed terms.

Reporting into the Commission Payments Supervisor, you will establish and maintain relationships with key members of the business with effective communication.

KEY RESPONSIBILITIES

Commission Processing:

  • Responsible for the accurate production and review of the quarterly Agent Commission payment workflow.
  • Investigate old balances / clawbacks and seek resolution.
  • Answer Stakeholder queries regarding Commission Payments.
  • Maintain and secure accurate Agent banking data
  • Follow up IT tickets and liaising with System Administrators to resolve system issues

Commission Payments:

  • Prepare and process electronic transfers and payments.
  • Ensure all payments, bounced payments and bank fees are correctly processed in a timely manner.
  • Ensure bank queries and pending issues are dealt with in a timely and effective manner.
  • Support Head of Shared Services / Commission Payments Supervisor with process improvement projects as and when required.
  • Ad-hoc tasks assigned by Head of Shared Services / Commission Payments Supervisor.

Customer Service:

  • Build and maintain good working relationships with Finance team and business stakeholders.
  • Ensure continuous personal development with system maintenance on Agresso, Callidus and Salesforce.
  • Ad-hoc.  Provide support and assistance to Finance team as and when required

EXPERIENCE

  • AAT Part / Qualified is preferred
  • Knowledge & a good understanding of an Accounts Payable function.
  • Previous experience of commission payments systems and/or processes is beneficial
  • Strong Excel skills (V-Lookup, Pivot tables and Functions is essential).
  • Flexible, enthusiastic, self-motivated and a team player.
  • Excellent attention to detail and high level of accuracy.
  • Good Customer Service & Communication skills.
  • Ability to prioritise successfully under pressure.
  • Able to adhere to deadlines.

ABOUT US

We are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.

ORGANISATIONAL COMPLIANCE

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Privacy Policy.

 

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Part Time Event Organiser

Cheeki Monkeys

Brighton, Southern
1 day ago
Brighton, Southern
1 day ago

Home Based Baby Event Organisers required in ALL areas of the UK.

 

Part time/Full time Available (set your own hours!)

 

Organise our Nearly New BABY Sales. Work from home. Join our 100+ team. Trusted company!

 

Work hours that fit around your family commitments; part-time, full-time, daytime or evenings the choice is yours!

 

ABOUT CHEEKI MONKEYS

Established in 2014, Cheeki Monkeys has become the largest, most widespread and well-known organiser of Nearly New Baby Sales in the UK with 2,000+ Events, 60K+ Stallholders and 300K+ Event visitors.

 

Our Nearly New Baby Sales are community events for the whole family, where mums & dads can buy or sell quality, gently used babies' and children’s toys, clothes and equipment. Family orientated crafters and businesses also have a chance to promote their services/products to their target audience. These events are becoming increasingly popular, regularly attracting hundreds of visitors!

 

WHY JOIN US (Event Organiser Benefits)

  • 100+ team... connect with our friendly bunch of Monkeys
  • Reputable company
  • Set your own hours
  • Eliminate child care costs
  • Work from the comfort of your home
  • Achieve the perfect work/life balance
  • No experience required
  • Proven methods > profit from our insider trade secrets
  • Have FUN whilst you work
  • Appealing career in high demand!

 

JOB DESCRIPTION (Event Organiser)

Cheeki Monkeys are recruiting event organisers for a varied role within our already successful team.

 

As a Cheeki Monkeys event organiser, your tasks will involve:

 

  • Sourcing venues to hold our events
  • Uploading upcoming event dates to free event listing websites and parent forums
  • Promoting our Nearly New Baby Sales via Social Media platforms
  • Building relationships with family orientated business
  • Overseeing event days; venue setup/directing stallholders to their allocated pitches etc.

 

Most of your work will involve marketing your events online (using Facebook etc.). This role is suitable for people of all ages and backgrounds, NO EXPERIENCE IS REQUIRED as Cheeki Monkeys will provide you with all of the knowledge that you require to be a successful event organiser within our organisation. Our mentoring techniques are valued highly by our existing team of event organisers.

 

Working with Cheeki Monkeys is like being part of a supportive family, our team are a friendly bunch and welcome new event organisers with open arms. The ongoing support that you will receive from Cheeki Monkeys and our current event organisers is unrivalled.

 

REQUIREMENTS

  • Basic computer skills and access to the internet
  • Access to Microsoft Office to be able to open documents in MS Word & Excel
  • An interest in planning and coordinating community events
  • You should be an individual who enjoys being part of a team
  • You should be a people person, willing to make new friends
  • You should have the ability to create relationships with people from all walks of life
  • You should possess a good command of both verbal and written English

 

Being helpful, friendly and welcoming are the most essential attributes required to succeed as an event organiser.

 

CATCH THE MOOD OF THE MOMENT

These types of events are becoming an ever-increasing popular place for parents to trade their pre-loved goods. The number of Nearly New BABY Sales in the UK is growing at a rapid rate... take action now and grab your slice of this upward trend.

 

For more detailed information, act now before your area gets snapped up... once it’s gone, it’s gone and they are going FAST!

 

Click APPLY to view further details...

 

View more info and check out some feedback from our event organisers:

https://www.cheekimonkeys.co.uk/home-based-events-organisers

 

Follow/like us on Facebook 39K likes: https://www.facebook.com/cheekimonkeys

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Customer Service / Sales Assistants

SLS Recruitment

Brighton - BN2 9PS, Southern
1 day ago
Brighton - BN2 9PS, Southern
£18k - £30k Per Year
1 day ago
£18k - £30k Per Year

Customer Service / Sales (Brighton No experience required)
18-30k OTE
Looking for work?
Fedup of your current job?

Start a fresh new career in Brighton with this fantastic sales opportunity!
Would you enjoy representing clients with a fully motivated, well established, fun and lively sales and customer service team with a great social calendar?
Based in the town centre of Brighton, this company is well established, successful and are constantly growing. As a result, they are looking to recruit for their team to assist with residential and business to business campaigns.
The work includes the following aspects:

  • Customer Service
  • Sales
  • Marketing
  • Promotions


Previous experience in these areas is not essential as this company provide access to full sales, customer service, client and product training.
If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible!
ALL CANDIDATES MUST BE 18 OR OVER. ROLES ARE IN THE BRIGHTON AREA!
The company is unable to provide sponsorship for non-EU citizens.
No experience is necessary in this self employed role as access to full client and product training will be given although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role.
All earnings are performance related commission only plus incentives with annual OTE's of 18-30k.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

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Customer Service / Sales Assistants

SLS Recruitment

Brighton - BN2 9PS, Southern
1 day ago
Brighton - BN2 9PS, Southern
£18k - £30k Per Year
1 day ago
£18k - £30k Per Year

Customer Service / Sales (Brighton No experience required)
18-30k OTE
Looking for work?
Fedup of your current job?

Start a fresh new career in Brighton with this fantastic sales opportunity!
Would you enjoy representing clients with a fully motivated, well established, fun and lively sales and customer service team with a great social calendar?
Based in the town centre of Brighton, this company is well established, successful and are constantly growing. As a result, they are looking to recruit for their team to assist with residential and business to business campaigns.
The work includes the following aspects:

  • Customer Service
  • Sales
  • Marketing
  • Promotions


Previous experience in these areas is not essential as this company provide access to full sales, customer service, client and product training.
If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible!
ALL CANDIDATES MUST BE 18 OR OVER. ROLES ARE IN THE BRIGHTON AREA!
The company is unable to provide sponsorship for non-EU citizens.
No experience is necessary in this self employed role as access to full client and product training will be given although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role.
All earnings are performance related commission only plus incentives with annual OTE's of 18-30k.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

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Marketing Lead – Digital B2B – Community Engagement - Social & Email Marketing

PEOPLEWORKS CONSULTANCY LIMITED

Brighton, Southern
5 days ago
Brighton, Southern
£35k - £40k Per Year
5 days ago
£35k - £40k Per Year

Marketing Lead – Digital B2B – Community Engagement - Organic Social & Email Marketing

Brighton, West Sussex

Permanent

£35,000 to £40,000 + Company Bonus + Excellent Benefits

 

One of the UK’s leading digital marketing services companies Voted Tech Company of the Year by Campaign Magazine with 100% revenue and headcount growth 5 years running is seeking a Digital Marketing Lead.  The successful candidate will work alongside the Head of Marketing you will manage our social media presence and engage and nurture important community groups (some of which are already established) using a variety of digital platforms and tools including running our email nurture programme.

Your activity will raise our brand profile, promote our thought leadership content and generate new business enquiries and recommendations by raising awareness and educating these communities about lead generation.  You will be a tech-savvy professional, experienced in social media, PR and promotional events, with exceptional oral and written communication skills to develop engaging content. As the face and voice of our brand, you should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Main Tasks & Responsibilities

Marketing Lead – Digital B2B – Social Media, PR, Event Promotion will:

 

> You will be accountable for our social, communities and email nurture targets (traffic & leads)

> Set and implement social media and communication campaigns to align with marketing strategies

> Plan and execute our email nurture programme

> Research, identify and engage existing digital communities and establish new ones too

> Provide engaging text, image and video content for social media accounts

> Respond to comments and customer queries in a timely manner

> Monitor and report on feedback and online reviews

> Organize and participate in events to build community and boost brand awareness

> Coordinate with the business to ensure that they are aware of your progress and that you are aware of client feedback, trends and needs

> Build relationships with customers, potential customers, industry professionals and journalists

> Stay up-to-date with digital technology trends

> Proven experience and ability to prioritise and juggle multiple projects and deadlines simultaneously

 

Essential Skills & Experience

Marketing Lead – Digital B2B – Social Media, PR, Event Promotion

 

  • Proven work experience managing virtual communities, with experience launching community initiatives (e.g. building a digital forum, launching an ambassador program and creating an event series)
  • Experience running email nurture programmes to specific groups of prospects and customers
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and digital customer engagement metrics
  • Knowledge of digital marketing and marketing channels
  • Attention to detail and ability to multitask
  • Commercially minded with an understanding of the B2B sales cycle and the types of challenges faced by business owners, sales, and marketing professionals
  • Strategic thinking with an entrepreneurial spirit; you are passionate, persuasive and inspiring
  • An orientation toward action and passion for execution
  • Results driven and ROI focussed – whether it was downloads, increasing traffic or generating sign ups you will be able to demonstrate how you have measured the success of previous campaigns
  • Curious – keen to understand the ‘bigger picture’ and gather information/make connections
  • Driven by continuous improvement – looks for new ways of working, takes ownership to generate content ideas and deliver original and imaginative approaches to content marketing campaigns and channels
  • Relationship Management and collaboration – with multiple stakeholders to achieve shared goals and proactive in contributing to the success of others
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Receptionist

Jupiter Hotels

Brighton, HC
6 days ago
Brighton, HC
6 days ago
Job Ref: JH3729
Branch: Mercure Brighton
Location: Mercure Brighton, Brighton
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 7am to 3.15pm & 3pm to 11.15pm includes weekends
Hours per week: 39
Posted date: 12/02/2021
Closing date: 14/03/2021

You are the first and last face our customers see, so we rely on you to make a lasting impression. Smart and friendly with a sparkling personality, you will arrange reservations, welcome guests in, deal with bill settlements and generally attend to our guest's needs. Ideally you will have hotel experience, but personality and aptitude are more important, as we will provide full training.

The successful applicant will be computer literate, highly organised and with a great eye for detail as this position involves a number of administrative processes.

You will also have the natural ability to upsell our products and services as well as providing outstanding customer service and have the confidence to make sound commercially focused decisions and resolutions.

To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony. You can develop your career through training courses and structured development programmes including 'Rising Stars'. We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), Employee Assistance Programme and Healthcare Cash Plan to name but a few.

This impressive Regency style hotel stands on Brighton's seafront and provides an ideal setting for the nearby Royal Pavilion, promenade and beach.

This hotel has 117 bedrooms, 8 conference rooms for up to 180 guests.

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Bank Porter

National Health Service

Royal Sussex County Hospital, Southern
3 days ago
Royal Sussex County Hospital, Southern
£15.078k - £15.078k Per Year
3 days ago
£15.078k - £15.078k Per Year

Job Reference: 379-2965235-FEB21

Employer:
Brighton and Sussex University Hospitals NHS Trust
Department:
Portering
Location:
Royal Sussex County Hospital, Brighton
Salary:
£8.97 per hour

About our Trust

Our Trust is rated as ‘Outstanding for Caring’ by the CQC – fundamental to this is the way that we value and respect our staff. At every level, we value the diversity of our colleagues and actively champion an inclusive culture. We believe that everyone without exception should feel free to be their authentic self in the workplace.

We understand that work is only one part of life. We are committed to helping our colleagues achieve the best possible work/life balance. We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it.

Our Trust is already a Disability Confident employer and we are holding ourselves to account through the Workplace Disability Equality Standard (WDES). Our work on promoting equity and inclusion for our Black, and Minority Ethnic (BME) colleagues continues to be driven by engagement with the WRES (Workforce Race Equality Standard) and the WRES Experts Programme.

In 2019, we committed ourselves to becoming a Stonewall Top 100 LGBTQ+ Employer. We also support the national ‘Veteran Aware’ scheme and are an ERS Gold accredited Hospital who welcomes applications from all members of the Armed Forces communities.

For our patients, we do everything we can to deliver fair access to all our services. This includes providing interpretative and other services to meet the needs of disabled communities. We're careful to show sensitivity towards ethnic, cultural and religious differences. Our staff uphold these values and so help our care to get better all the time.


Brighton and Sussex University NHS Trust provides General Hospital Services to Brighton and Hove, the West of East Sussex and Mid Sussex and more specialised tertiary services across the south east of England.

Our ambition is to be known for the quality and safety of our clinical services and for treating our patients, their families and each other with kindness and compassion

We will have succeeded if our patients feel we have done the best we can do by them and our staff feeling their contribution is recognised and valued.

As the regional teaching hospital we work with our partner medical school and the KSS Postgraduate Deanery to undertake research and to educate and train current and future NHS staff.

An exciting opportunity has arisen to join a highly motivated, dedicated team of Porters at the Royal Sussex Count Hospital, Brighton.

The successful candidate will provide a high quality, prompt and efficient Portering service to patients, staff and visitors in an efficient and safe manner. They will be required to maintain clean and safe equipment and be responsive to service needs as they arise. Undertaking necessary duties to ensure maintenance of an efficient Portering Service in both patient and non-patient environments.

Successful candidates will be reliable, flexible, and good team players who possess good interpersonal and communication skills. Each will have a proven track record of delivering a high quality Portering services and be able to exhibit courtesy and efficiency to patients, visitors and users at all times.

For further details / informal visits contact:

NameCarl CharlesJob titleSites Operations ManagerEmail addressCarl.charles@nhs.netTelephone number01273 696955 extension 62766Additional contact information

Carl Charles@nhs.net



General information for applicants

On 1st April 2021, Brighton & Sussex University Hospital Trust will be merging with Western Sussex Hospitals NHS Foundation Trust to form a new NHS Foundation Trust that will bring together the very best of both organisations to innovate and improve the health of our communities and deliver outstanding, compassionate care locally whilst increasing the opportunities for specialised services to flourish in Sussex. This role will be subject to a TUPE transfer to Western Sussex Hospitals NHS Foundation Trust on 1st April as part of this merger.

Salaries for substantive posts will be offered to successful candidates in alignment with the NHS Agenda for Change terms and conditions. All our substantive colleagues will also receive an annual appraisal. For substantive colleagues appointed after 1 April 2019, this guides their progression through the salary steps. Please note this does not apply to Bank only applicants.

As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

Applications for Tier 2 sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. Please note our Bank only roles are not eligible for Tier 2 sponsorship. These will be considered alongside all other applications. For further information please visit the gov.uk website searching for Skilled Worker Visa's.

Please apply as early as you're able for this role. In the event of exceptional interest we may close adverts earlier than specified.

Further Information

For help with the application process, please contact the HR Employment Services Team on 01444 448692 /448616 or by email: bsuh.hresvacancies@nhs.net

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Retail Deputy Manager

Aldi

Brighton, Southern
5 days ago
Brighton, Southern
£10.55 - £11.57
5 days ago
£10.55 - £11.57
Permanent

In this incredibly varied role, you'll help manage a store that's better and more successful than ever before.

You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising productivity. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.

Benefits

We’re good at lots of things at Aldi, but we’re particularly good at looking after our people.

• Market leading package – Yes, the rumours are true. We pay incredibly well! • Nice working environment – Fresh. Energized. Attractive. It’s the kind of place where you can do great things. A place where your ideas will be heard. • Excellent work-life balance – Plenty of time off, fantastic benefits and some decent salaries to holiday in style. • Great opportunities to develop – We’ll value you for what you can do, rather than where you’ve come from. So we’ll accept, recognise and often implement your ideas and recognise your contribution.

Posted

2 days ago

Description

  • Provide comprehensive and efficient administrative support to the service; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries.
  • Use a range of computer systems (Clinical / Patient Record Systems, Microsoft Office package, e-Referral System/eRS) to actively manage patients throughout their care pathways and to undertake any actions that arise from completed clinics (such as booking follow up appointments/telephone calls, sending patient letters and managing DNA's), ensuring that clinic capacity is used as efficiently as possible.
  • Liaise with other directorates and staff at all levels, both internally and externally. Liaise with clinicians within General Practice, hospitals and other services to gather information and provide information. Maintaining effective communication with clinicians and administrative staff.
  • Assess and resolve patient queries concerning their referrals and appointments in a timely professional manner. Ensuring that any patients potentially at risk are escalated through agreed protocols.
  • Daily management of General Practice referral work lists via the e-Referral Service (eRS), including planning administrative work around generation of referrals. Working with practices to resolve queries and issues which arise through the referral process.

The successful customer service administrator will have;

  • Excellent customer service skills
  • Ability to deal sensitively with staff and clients in person and on the telephone.
  • Have worked in the NHS previously
  • Excellent telephone manner and ability to manage calls in a professional way
  • Display skills in listening

£18,000 - £19,000

8-12 week assignment

The Customer Service Administrator will be responsible for undertaking all aspects of administrative service delivery, including the booking of patients, resolving patient queries, working with clinicians, and supporting delivery of services that exceed patient expectations.

Source: Page Personnel United Kingdom