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25548 Jobs Found 

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Operations Manager - London Market

Arch Europe Insurance Services Ltd

London, UNAVAILABLE
1 day ago
London, UNAVAILABLE
1 day ago

The Position

We are looking for an experienced Operations Manager for our London Market team.

To be considered for this role you must have had experience in a similar role within the London Insurance Market.

Job Responsibilities

The Operations Manager is responsible for• ensuring Arch London Market processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business;• the development and oversight of business processes making sure that they are delivered with organisational consistency, quality and control;• driving forward the processes and controls to deliver operational efficiencies and improved data quality and ensuring that operational controls are in place and are effective in accordance with key policies for consistency, quality and control; and• the continuous review and development of monitoring activity within the operations function capable of reporting key performance measures and exceptions.

• Evaluate key strategies within our operational framework and ensure processes are in place

Defining Processes• Work with leads in Underwriting, Claims and Finance to review existing processes; identify efficiencies and opportunities; define and implement change; with overall goal to monitor and improve processes and reporting.• Development of key process solutions, documentation and improvement across the London Market business and functions (eg underwriting, claims and finance) to ensure timely handling of transactions and appropriate data capture.• Collaborate with the IT teams to ensure that solutions meet the needs of the business and are successfully implemented.• Delivery of operational change arising as a result of system changes or new implementations• Identification of training and communication needs for staff and processes• Work with Compliance and Risk to ensure that there are sufficient controls in place.

Required Skills/Experience

• Technical knowledge of systems and key reports.• Solutions orientated, service focussed and ability to communicate effectively• Ability to multi task and be highly organised• Strong data analytic skills• Good organisational skills• Ability to work on their own and use their initiative• A flexible attitude as longer hours may be required at certain times.

Desired Skills/Experience

• Minimum 10 years’ experience in the Insurance Industry• London Market experience (Lloyd’s and Company)• IRIS policy administration experience (preferred)

Education

Ideally degree educated

The Company

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.

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Billing Coordinator

VISTAJET

London, UNAVAILABLE
9 days ago
London, UNAVAILABLE
9 days ago

Job Profile

VistaJet is the first and only global aviation company, attracting unprecedented demand from customers thank to the simplicity of its tailored business jet programs and its commitment to operating the world’s largest wholly-owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability and value.

 

Our Finance team is looking for a Billing Coordinator to manage the end-to-end billing process for a dedicated group of Program clients.

 

VistaJet’s signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere.

Your Responsibilities

  • Reviewing flight activity on a daily basis, checking that all details are correct and working with our Operations team to ensure accuracy of coding, cost and sales values, and categorisation of flying;
  • Producing accurate customer invoices, ensuring alignment with the customer contract and any special terms (including the correct application of hours and rates);
  • Calculating and adding any additional charges or notes to the invoices;
  • Working with the Program sales team to review and approve any unusual invoices before sending out to customers;
  • Ensuring that all customer balances for cash and hours flown are maintained and accurate, incorporating cash receipts and invoices;
  • Monitoring customer balances, incorporating flights not yet billed, and informing Customer Services when a customer nears the minimum balance required to continue flying;
  • Generate and send out customer statement, sending initial chaser emails as required;
  • Responding to customer queries regarding invoices and working with Sales to resolve issues as required;
  • Creating reports on flying activity and other statistics;
  • Reporting differences between estimated and actual billing.
  • If and when needed, will need to assist VistaJet US Program billing team. 

On-Call duty during weekends will be needed. The schedule is alternated between team members.

Required Skills, Qualifications, and Experience

  • You’ll use your impeccable eye for detail and prior experience of interpreting complex client contracts to ensure that all invoices have been calculated accurately;
  • Prior experience of reconciliations, in order to reconcile information from our in-house client system with our accounting system, SAP. Familiarity with SAP will be useful but is not essential;
  • Intermediate/Advanced Excel skills are essential, including capability with pivot tables, v-lookups and formulas;
  • You will be able to work at a fast pace, sometimes under pressure, in order to manage a challenging workload for demanding clients;
  • Strong written and spoken English is essential when interacting with our discerning clients. Additional language skills may be useful but are not essential.
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Customer Delivery Driver -

Tesco

Watford, HC
8 days ago
Watford, HC
8 days ago

Shift pattern

DaysFrom timeTo time
Sun18:00:0022:00:00
Mon18:00:0022:00:00
Tue18:00:0022:00:00
Fri18:00:0022:00:00
Sat18:00:0022:00:00

A job where you are in the driving seat!

As the face of Tesco out on the road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them.


  • To serve your customer’s with a smile & take care of their deliveries as if they were your own
  • Load your van where required and do regular checks to make sure it’s road worthy
  • Represent the Tesco brand whilst on the UK roads.
  • Drive safely, responsibly and within the law.

  • Passionate about delivering great customer service
  • Friendly, approachable and reliable
  • Able to adapt to working in a fast paced, ever changing environment
  • Able to adhere to the UK Domestic Driving Rules
  • Calm under pressure
  • A full UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points
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Facilities Administrator

The Economist Newspaper Limited

London, UNAVAILABLE
9 days ago
London, UNAVAILABLE
9 days ago

Introduction

 

The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from the newspaper to conferences, business information and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. 

 

The Facilities Team are responsible for ensuring that our offices are able to provide a safe and pleasant work environment for all of our colleagues. You will Manage administrative support to the European Facilities Manager and the Facilities Team.

 

This is a fixed term contract position for 12 months.

Accountabilities

How you will contribute?

  • Manage the general administration of the office. 
  • Assist the Facilities Manager with projects, moves and all day to day issues.
  • Allocate administrative duties to the Facilities Administration Assistant and Facilities Helpdesk Assistant as required, ensuring that all processes are followed and actions are completed.
  • Maintain the budget schedule, including updating purchases and orders on a regular basis.  Compare the schedule against monthly budgets and assist with the preparation of budgets and analysis of expenditure against budget.
  • Collate and deal with all departmental invoices, including coding, preparing accruals, troubleshooting and liaising with Finance and external suppliers as necessary. Maintain Purchase card receipts and statements for the Facilities team on a monthly basis
  • Manage the administration of the UK mobile phone contract. Process all enquiries, order requests and queries. Reconcile monthly phone bills and allocate departmental charges.
  • Maintain general records and information including administration of the Facilities Purchase Order system. 
  • Assist with the administration of the global sustainability and environmental database. Collect and process data from all global offices. 
  • Assist with the management of global office security, collating and updating information and records. 
  • Manage the administration of facilities and property maintenance contracts, including sourcing new suppliers and assisting with tenders.
  • Manage regular administration of the Property budget files, including service charge, rent and rates invoices. 
  • Assist with administration of the group Property Database. Updating lease information on an ongoing basis.
  • Assist in daily management of the access control systems. Producing cards, Liaison with the Landlord and ensuring that all cards are accounted for at all times
  • Maintain departmental sickness and holiday records. Sort and manage the incoming post
  • Cover the Facilities Helpdesk/Switchboard/reception as required during sickness absence and annual leave

Experience, skills and professional attributes

The ideal skills for this role include:

  • Good team player with a strong willingness to participate and help others
  • Be computer literate, with Microsoft office experience. Proficient in excel and word
  • Demonstrate thoroughness and strong ownership of work.
  • Flexible,‘can do’ attitude and a proactive approach
  • Clear communicator – able to deal with people at all levels
  • Good administration and organisational skills
  • Customer service orientated and good ‘diplomat’
  • Good decision making and problem solving skills
  • Excellent attention to detail
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Graduate Online Buying Assistant – Inventory Control

RecruitmentRevolution.com

Watford, HC
1 day ago
Watford, HC
£21.372k - £28.912k Per Year
1 day ago
£21.372k - £28.912k Per Year

Ready to kick-start your buying career with a global retailer with revenues of over $100 Billion? Heads-up – you will need strong mathematics skills due to working with lots of data.

Role Info:

Graduate Online Buying Assistant – Inventory Control
Watford
£21,372 – £28,912 depending on experience
Plus Excellent Benefits Package

What you'll be doing as an Graduate Online Buying Assistant:

+ Acquire all assets for the web page, including images, video and content
+ Set up items for the website including copy writing and placement of the item
+ Enter and updates computer records and reports for buying staff
+ Review department inventory reports and tracks item replenishment and purchase orders
+ Send and track vendor contracts, and advertisement agreements
+ Communicate with regional offices, vendors and members to relate and gather required information

Tasks and Responsibilities:

+ Set up item and vendor records by keying information in to the computer. Update item and vendor records for changes such as price, terms, descriptions, addresses. Key in figures for weekly department recap
+ Daily review of the department inventory reports. These include the open order report, shipment report, catalogue management system, item on site set up report, out of stock report, low stock, zero or negative item sales, late shipment and supplier turn report
+ Responsible for acquiring all assets for web page; images, content, video, and setting up web page for accuracy, copywriting, sending web page to supplier for approval and turning into operations for propagation.
+ Assist Buyer and Assistant Buyer in merchandising projects as needed. In addition assists in other areas of the department and other departments of the company as required.
+ Daily web site reviews and maintenance to correct errors, feature image changes, freight changes, item page changes to keep the site fresh and accurate.
+ Responsible for reviewing & maintaining inventory
+ Setting up and utilising forecast sheets on key items to ensure sufficient stock levels are maintained and that new orders for stock are placed on time
+ Checking pricing vs the market on new items selected by the buyer and on items already listed to ensure we offer the best value to our members

About You:

+ 2nd level education / University graduate preferred
+ Strong computer skills
+ Strong mathematics
+ Excellent copywriting and strong English skills are essential
+ good verbal communication

Benefits on completion of 90 days probation:

+ Executive membership for staff and 3 others
+ £20,000 Life Insurance
+ Pension Plan
+ Employee assistance programme
+ Optical benefit after 1 year employment
+ Dental benefit after 2 years employment
+ 20 days annual holidays

Interested? Apply here for a fast-track path to the hiring manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

 

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Receptionist

National Health Service

Barnet, London
3 days ago
Barnet, London
3 days ago

Receptionist

The Village Surgery

The closing date is 08 March 2021

Job overview

Receptionist Role in GP Practice

Experience preferred

Hours required to include sessions from 8.30am-1.00pm & 2.00-6.30pm Monday to Friday

Main duties of the job

Busy GP Practice

Greeting patients, taking telephone calls, actioning incoming emails

Booking appointments, issuing repeat prescriptions, booking transport for hospital appointments, booking district nurses for housebound patients

About us

Small friendly GP practice team

Busy environment

Commitment required

Team player

Supportive colleagues

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information (electronic and hard copy), assisting patients, patient registration as required and processing of repeat prescriptions in electronic and hard copy format, including online requests. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Qualifications

Essential

  • N/A

Desirable

  • N/A

Experience

Essential

  • Experience preferred of working within a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Village Surgery

Address

113 East Barnet Road

Barnet

Hertfordshire

EN4 8RF


Employer's website

https://thevillagesurgerynewbarnet.nhs.uk/

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PRACTICE RECEPTIONIST

National Health Service

BARNET, London
1 day ago
BARNET, London
1 day ago

PRACTICE RECEPTIONIST

THE OLD COURTHOUSE SURGERY

The closing date is 26 February 2021

Job overview

You will be answering the telephone, booking appointments, dealing with patient queries.

You will be trained to issue prescriptions, register new patients.

This is a very busy practice and you will be an integral part of the practice team

Main duties of the job

You need to be able to work alone and part of a team.

A good knowledge of English is necessary and you must be computer literate and able to multi task.

You will need to be able to cover for holidays and sickness for your colleagues

About us

We are a very friendly team made up of 10 receptionists, 1 administrator, practice manager, 3 nurses and 5 GP's

You will be enrolled into the NHS pension scheme

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: RECEPTIONIST/ADMINISTRATOR

REPORTS TO: PRACTICE MANAGER

Job summary:

The purpose of the role is to:

  • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

  • Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team

  • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

    Duties and responsibilities:

    The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

  • Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
  • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Processing and distributing incoming (and outgoing) mail
  • Taking messages and passing on information
  • Filing and retrieving paperwork
  • Processing repeat prescriptions in accordance with practice guidelines
  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
  • Clearing and re-stock consulting rooms as required
  • Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
  • Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Collecting and maintaining up to date information on addresses, and telephone numbers for hospitals and outside agencies.
  • emailing over referral letters where appropriate.
  • Liasing on the telephone with hospital secretaries etc.

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate

Person Specification

Qualifications

Essential

  • Good knowledge of English
  • Must be computer literate

Desirable

  • Previous receptionist experience and advantage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

THE OLD COURTHOUSE SURGERY

Address

27 WOOD STREET

BARNET

HERTS

EN5 4BB


Employer's website

https://www.theoldcourthousesurgery.co.uk

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Account Executive

The Ogilvy Group, LLC

London, UNAVAILABLE
1 day ago
London, UNAVAILABLE
1 day ago

Introduction to Ogilvy

At Ogilvy we make brands matter.We make them matter for years, for quarters and for right now.There is a prevailing wisdom or narrative that perhaps brands no longer matter as much in the era of micro-targeting, technology and perfect data.But we believe that brands have never mattered more as navigation aids and beacons of trust for consumers.We are 1000 creative problem solvers working together to get to less ordinary answers to client’s challenges.If that sounds like somewhere you want to be, read on…

 

 

 

Your Role at Ogilvy

Behaviours

 

We’re problem solvers. We don’t just spot problems (that’s the easy bit) we come up with smart, creative solutions.

We’re active. We don’t sit around assuming someone else will make something happen, we’re driven to get up and do it ourselves.

We’re always hugely ambitious for the work. Not content with ‘good enough’ because we all know that’s not actually good enough.

We’re adaptable, not inflexible. That way we’re always open to explore new ideas, experiences and channels.

We’re team players, not lone wolves. Because we’d be crazy not to make the most of the huge pool of talent around us. Plus it’s much more fun to work together.

We use our EQ, as well is our IQ. People who ‘get’ people are so much better at their jobs, and nicer to be around. If this sounds like a team you’d like to be part of, please get in touch

 

Role Summary 

 

You will be an Account Executive working on health & wellness campaigns for Boots, and beauty brands such as Botanics (owned by the Walgreen Boots Alliance). As part of WPP, Ogilvy is the agency of record for Walgreen Boots Alliance, and you will be part of a dedicated PR team of people across the business.

 

You must have some experience in health, wellness and beauty PR, and have built up some good media contacts in consumer press. You should be confident at pitching in stories and able to secure coverage across a range of titles.  You should also have a good understanding of the influencer landscape in beauty, health and wellness.   

 

You will enjoy working in a fast paced environment, and be confident in juggling different projects, and managing different deadlines.

 

You will be comfortable presenting to clients and building relationships with clients.  You will also be comfortable with managing some admin duties such as coverage tracking, evaluation and competitor reviews.

 

 

Here’s what you’ll bring to the table

  • 1-2 years of experience
  • Strong written and verbal communication skills
  • Demonstrable passion for beauty, health and wellness
  • Strong media contacts and proven ability to deliver coverage in consumer titles
  • Good knowledge of the influencer landscape and experience working on earned and paid influencer campaigns
  • Willingness to take on new challenges
  • Natural & effective collaborator
  • Detail-oriented

 

 

Posted

1 day ago

Description

The Position

We are looking for an experienced Operations Manager for our London Market team.

To be considered for this role you must have had experience in a similar role within the London Insurance Market.

Job Responsibilities

The Operations Manager is responsible for• ensuring Arch London Market processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business;• the development and oversight of business processes making sure that they are delivered with organisational consistency, quality and control;• driving forward the processes and controls to deliver operational efficiencies and improved data quality and ensuring that operational controls are in place and are effective in accordance with key policies for consistency, quality and control; and• the continuous review and development of monitoring activity within the operations function capable of reporting key performance measures and exceptions.

• Evaluate key strategies within our operational framework and ensure processes are in place

Defining Processes• Work with leads in Underwriting, Claims and Finance to review existing processes; identify efficiencies and opportunities; define and implement change; with overall goal to monitor and improve processes and reporting.• Development of key process solutions, documentation and improvement across the London Market business and functions (eg underwriting, claims and finance) to ensure timely handling of transactions and appropriate data capture.• Collaborate with the IT teams to ensure that solutions meet the needs of the business and are successfully implemented.• Delivery of operational change arising as a result of system changes or new implementations• Identification of training and communication needs for staff and processes• Work with Compliance and Risk to ensure that there are sufficient controls in place.

Required Skills/Experience

• Technical knowledge of systems and key reports.• Solutions orientated, service focussed and ability to communicate effectively• Ability to multi task and be highly organised• Strong data analytic skills• Good organisational skills• Ability to work on their own and use their initiative• A flexible attitude as longer hours may be required at certain times.

Desired Skills/Experience

• Minimum 10 years’ experience in the Insurance Industry• London Market experience (Lloyd’s and Company)• IRIS policy administration experience (preferred)

Education

Ideally degree educated

The Company

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.

Source: Arch Europe Insurance Services Ltd