Most popular jobs

Near birkenhead, north west
7274Jobs Found

7274 Jobs Found  Near birkenhead, north west

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Technical Support Specialist

Link Engine Management UK Limited

Liverpool, NW
2 days ago
Liverpool, NW
2 days ago
Position: Technical Support Specialist
Location: L3 5TF, Liverpool
Salary: Up to £45,000 plus pension (subject to experience)
Do you love the roar of race engines, the smell of high-octane fuel, the exhilaration of motorsport ...and just happen to be looking to get into the motorsport industry? Then we may have the job for you.
Here at Link Engine Management we build performance technology that has made us a global leader in engine management systems for the motorsport industry. If you're a drifter, rally driver, circuit racer, drag car driver or even a snowmobile racing champion, chances are that you have or want to have our software taking you to the podium. We are on the hunt for a Technical Support Specialist with exceptional skills and passion to help grow Link to be the most sought-after performance technology in the world.
Reporting to the Global Technical Support Manager (Australia-based)/General Manager EMEA (UK-based), the responsibilities of the Technical Support Specialist will include the following:
  • Provides customer support in a timely manner via several means which include email, telephone, webchat, forum and Facebook messages
  • Ensures all customer contact is logged in the CRM database
  • Communicates customer feedback to management through the correct channels to improve the overall customer experience
  • Analyses issues and complaints from customers and provides adequate resolutions
  • Tracks proposed resolutions and follows up with customers in a timely fashion
  • Immediately escalates issues of serious concern
  • Supports new product and software release processes by testing product with the latest hardware and software configurations
  • Updates internal databases with information about customers, products and issues
  • Develops and maintains vast knowledge of the products and services being offered
  • Monitors customer complaints on social media and provides assistance when appropriate
  • Informs customers about new features and functionalities
  • Assists in training junior Technical Support Specialists
  • Maintains a polite, helpful and professional manner at all times
  • Understanding new products and services as they are introduced, from a technical perspective
  • Follows processes and provides assistance and suggestions for process improvements
  • Assists in creating technical and training documentation to improve our product offerings
  • Supports the Sales and Marketing teams ensuring technical accuracy in documentation
  • Positively promotes the brand and products at all times
  • Provides support at trade shows, exhibitions and events
  • Works closely with the team, here in the UK and in our offices overseas

Travelling nationally and internationally may be required from time-time for training and Trade Shows etc.
Working some weekends (estimated to be initially approximately 4-5 weekends per year with anticipated growth to around 10 weekends per year) will be required due to the majority of motorsport events taking place during weekends. Time off in-lieu during the week will apply in these situations as per company policy.
Our ideal Technical Support Specialist will have the below skills/attributes:
  • Degree in Electrical Engineering/equivalent
  • Proven successful experience in a Technical/Customer Support (phone/email/chat-based) role
  • Commercially minded, self-reliant and highly proactive, possessing a work ethic that demonstrates dedication to the company, its mission, personal pride and the team
  • Excellent written and verbal communication skills
  • Skilled time juggler - you manage your time like a pro and know the value of good process
  • Small team player – know we all ‘muck in’ and do what we need to do to make it happen
  • Excellent attention to detail and record keeping
  • A strong ability to communicate on all levels including the ability to write or orally represent these ideas, concepts and facts
  • Knowledge of any continental European languages is desirable but not essential
  • Motorsports/electronics background or experience is desirable but not essential
  • Knowledge of engine tuning is desirable but not essential
  • Experience with ERP/CRM packages is desirable but not essential
  • Exposure to and experience with the performance vehicle and motorsport sector is desirable but not essential

What we offer:
  • Link is a fun, vibrant and fast-moving place to work, where you are truly encouraged to make things better
  • We are a dynamic and diverse team who reflect and empower our values and our "informal but serious" work ethic
  • You will have a real chance to make a difference and we will help you do that... everyday
  • Free access to on-site gym!

If you would like to join the Link Engine Management team as a Technical Support Specialist, please send us your application via the APPLY button below. Make it soon, we are keen to get going!
About us:
Link Engine Management is a global leader in motorsport electronics and performance technology. We specialise in the development, manufacture and marketing of engine control units (ECUs) built to manage motorsport and powersport vehicles. Link is headquartered in Christchurch, New Zealand with further sales offices located around the world.
Link ECU products are exported to over 65 countries and renowned for quality, reliability and value for money.
For more information about our services please visit https://www.linkecu.com/
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RMN- Primary Care (Fixed term contract)

G4S Central Government Services Limited

Liverpool, NW
2 days ago
Liverpool, NW
2 days ago

Registered Nurse (RMN)

 Salary £29,248.87 - £34,665.33

 40 hours per week

 HMP Altcourse

 

 *12 months fixed term contract, with a view to become permanent 

 

Job Spec:

Knowing that you’re making a difference to people’s lives is rewarding in itself. Would you like the opportunity to use your nursing skills in an environment like no other to make a real difference every day? Working within the prisons healthcare team you will be undertaking assessments and establishing the appropriate level of intervention, care and management of your patients.  You will be working closely with Paramedics, HCA’s and non-clinical staff and have the opportunity to progress into more senior roles.

 

About our Site:

 G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

 

HMP Altcourse is a Category B local prison receiving sentenced and remand young offender and adult male prisoners from the courts in Merseyside, Cheshire and North Wales. The prison can accommodate 1,324 prisoners in safe custody. 

At HMP Altcourse we are committed to providing the highest standards of healthcare to prisoners in our care. Our healthcare team is staffed 24 hours a day and is made up of qualified Nurses and Health Care Assistants.

 

Benefits:

  • £1000 Golden Hello Bonus*
  • Company pension scheme with employer contributions
  • G4S Life Assurance Scheme
  • Free eye-tests/discounts for VDU users
  • Subsidised healthcare plan
  • Charity work- Match-IT and Payroll Giving
  • Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )
  • Refer A Friend Scheme
  • Discounts on high street shops and brands including several leading high street brands, retailers and travel supplier

 

Golden Hello- paid in 3 instalments: £500 month 1, month 12, £500

 


Job Requirements:

Essential skills as a RMN:

  • Part 1 NMC Registration
  • Able to work within challenging and complex situations

 

Desirable skills as a RMN:

  • Evidence of further development of own clinical practice
  • Experience of working within a secure environment
  • Experience of long term conditions.
  • Mental health assessment of common disorders.

 

For further information please email: careersatg4s@uk.g4s.com

 

This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/ prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable (by G4S or the clients). Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.    

 

Please Note:  If you are successful at the interview you will be required to attend site within 7 working days for a vetting interview.

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Maintenance Technician

LIV GROUP LIMITED

Liverpool, NW
4 days ago
Liverpool, NW
4 days ago

 

Role: Maintenance Technician

Reportto:General Manager

Location:Liverpool

 

COMPANYOVERVIEW

LIVisaleadingbuildtorentandresidentialblockmanagementcompany,deliveringservicesnationwide.WecurrentlymanagetensofthousandsofapartmentsintheUKandareinvolvedinnumerousschemesatdifferentstagesofdevelopment.Ourclientsincludemajordevelopersandglobalinvestmentfundsandwealsorepresentthousandsofleaseholdersnationwide.

The diversityof ourclientbase callsforanintegratedteamapproachandourexpertsstrivetodelivervalue toourclientsthroughclear,innovativethinkingandtimelysolutions.Wearealsofirmbelieversthatyoucreateyourownsuccess!Asanentrepreneurialbusinesswerecogniseandpromoteindividualswhoshowpotentialtocommitandgrowwiththebusiness.

LIVispartofCortland,whowishtodevelop10,000BTRunitsintheUKoverthenext5-7yearscommencingwithourfirst486-unitBTRresidentialdevelopmentinWatford.

 

ROLEOVERVIEW

AsaMaintenance Technicianyou are responsible for residents’ satisfaction by providing an impeccable maintenance service and day-to-day upkeep of the development. Reporting directly to the General Manager and working collaboratively with the Residents Service Manager, you will ensure that residents have the best experience, and you will consistently deliver the highest levels of customer service.Hereare some ofthe tasks you’ll carry out:

  • Work and interact with the residents to diagnose, repair, and resolve their issues
  • Monitor, manage and oversee the planned preventive maintenance (PPM) and compliance requirements for your development via our H&S and PPM software
  • Perform all relevant safety procedures for your development
  • Manage and maintain all safety and maintenance records and documentation ensuring they are kept up to date
  • Make sure the development is always clean, clear and presentable whilst ensuring residents and associates are safe and secure
  • Maintain high standards of presentation around the externals to the building, carparks and all common parts including lifts, toilets and lounges.
  • Manage any supplier attendance ensuring site rules are adhered to and sign off any completed works
  • Attend cyclical defects and repair meetings to discuss trends and highlight concerns
  • Manage and maintain the stock of supplies and spares
  • Assist with all tasks assigned by the General Manager and work collaboratively to ensure the development is up to an exceptional standard, including bin rotation, cleaning and minor landscaping 

THEIMPACTYOUCANMAKE

  • Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
  • Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
  • Your community looks perfect, the common areas are spotless, the grounds are beautiful, and your customers are proud to call it home.
  • You are confident in utilising a maintenance software app and portal, updating notes, photographs and other key information via the app or portal.
  • You can make yourself available during peak periods and emergency out of hour callouts

 

YOURBUILDINGBLOCKSOFSUCCESS

 

  • Solid record of carpentry, joinery, painting and decorating
  • Basic plumbing and electrical experience
  • Confident communicator with the ability to build strong relationships and work well within a team
  • Flexible and dependable with a go above and beyond attitude
  • Resourceful problem-solver able to manage own workload and work proactively
  • Ability to interact with residents, clients, and suppliers professionally and enthusiastically
  • Tech-savvy for effective communication with the wider team
  • H&S compliance experience or IOSH certification

 

THELIVDIFFERENCE

AtLIVweunderstandthatclientservicedeliveryandafocusontheresidentexperiencesitsattheheartofwhatwedo.Weputourcustomersandourresidentsfirstandenjoythepartweplayinbuildingvibrant,newcommunities.

WehaveworkedextensivelyonlargeresidentialdevelopmentsthroughouttheUKwhichhasallowedustodevelopspecificexperienceandexpertiseinallthekeyareasthatarerelevanttosuccessfulmanagementdelivery. Weare very fortunate to have a talentedteamand it istheir combinedexperience whichensuresweareattheforefrontoftheindustrytoday.

Many of our competitorstalkaboutwhatservices they provide but we believe what makesusdifferent isthatwehavebeendeliveringthesepromisesnowforseveralyears,atsitesacrossthecountry.

WithLIV’splansoffurtherexpansion,wewouldbedelightedtoseewhetheryoubelieveyouaretherightperson

tocontinuethisexcitingjourneywithus.LIVisanequalopportunitiesemployer.

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Town Planner

Entrust Professional Services Ltd

Liverpool, NW
6 days ago
Liverpool, NW
£19k - £23k Per Year
6 days ago
£19k - £23k Per Year

Town Planner

 

Entrust is a well-established planning and environmental consultancy, specialising in infrastructure, renewable energy and wireless telecommunications.  Established in 2008, we now operate across the UK and Ireland from our offices in Liverpool and Galway. Our Liverpool office has a requirement for a Town Planner to commence as soon as possible. This is an excellent career opportunity for an ambitious candidate, which offers a unique opportunity to have a wide-ranging role within the company. As we are a growing team, this is an opportunity to grow your career rapidly in the coming years.

 

Amongst many other tasks, the successful candidate will primarily assist our Senior Planner with planning applications in the telecommunications and renewable energy sector.

 

Qualifications and skills required include:

  • relevant post-graduate private/public sector experience;
  • a recognised (RTPI) planning qualification;
  • meticulous attention to detail and excellent report writing skills;
  • strong project management skills;
  • excellent presentation and communications skills;
  • good analytical skills and IT competency;
  • being highly motivated and ambitious in a fast-paced working environment;
  • an ability to multi-task different projects and work activities;
  • an ability to work well with others internally and externally;
  • a full Driving License and ownership of a car.

 

Key Responsibilities include:

 

  • assisting on planning applications/EIA;
  • undertaking background research, desk studies, site visits and preparing planning and environmental assessments and reports;
  • working collaboratively with clients, colleagues and external consultants;
  • reviewing planning policy and making recommendations to clients and colleagues;
  • liaising with Planning Authorities and other statutory bodies;
  • attending meetings with clients, project teams and other stakeholders.

 

How to Apply

A competitive salary will be put in place for the successful candidate. If you are interested in this role, please forward an up-to-date CV and cover letter to catherine@entrust-services.com.

 

 

 

 

 

 

 

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Gate installation engineer

Gatehouse Automation

Bootle, NW
2 days ago
Bootle, NW
£30k - £35k Per Year
2 days ago
£30k - £35k Per Year
Gatehouse Automation is a well established business who have been trading for over 20 years specialising within the automatic gate industry.
Due to an ever expanding workload we are seeking an Automatic Gate Engineer to join our team on a full-time, permanent basis.
  • Basic Salary of up to £32,000 per annum.
  • Laptop, mobile phone and company vehicle provided.
  • Working hours are Monday to Friday (40 hour week).
  • Full-time, Permanent Position.

Role & Responsibilities:

  • Carrying out installation, service, maintenance & fault-finding on a range of automatic gates, barriers & bollards across the North West.
  • Using various equipment such as FAAC, BPT, CAME, NICE and so on.
  • Working with a range of commercial and residential clients.
  • You will be part of a call out rota.

The Ideal Person:
  • At least 3 years experience working with Automatic gates - sliding, swing, revolving etc as well as a variety of car park barriers, bollards or similar equipment.
  • Full UK Driving Licence (Essential).
  • Knowledge of a range of security products: FAAC, CAME, BPT, BENINCA, Parking Facilities etc.
  • Excellent communication skills (written and verbal)
  • DHF Gate Safety or Gatesafe qualification - not essential as the company can provide this qualification for the right candidate.
  • You will live in or close to Merseyside in order to attend to various customer sites and also get to the office when required.

This is a truly great opportunity and the successful candidate will receive a very competitive salary package and ongoing training.
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Bank Medical Secretary

National Health Service

VCH OPD, NW
3 days ago
VCH OPD, NW
£19.737k - £21.142k Per Year
3 days ago
£19.737k - £21.142k Per Year

Job Reference: 844-2832634-A

Employer:
Wirral Community Health and Care NHS Foundation Trust
Department:
Out Patient Department
Location:
VCH OPD, Wallasey
Salary:
£19,737 - £21,142 pa (pro rata)

The values at our HEART, focus on how we all provide care to patients.

Health and wellbeing at the heart of everything we do

Exceptional person-centred care

Actively supporting each other

Responsive, professional, innovative

Trusted to deliver
Wirral Community Health & Care NHS Foundation Trust provides high quality community health and social services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative health professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.
Working for Wirral Community Health & Care NHS Foundation Trust offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services throughout Wirral and surrounding areas.


VCH Outpatients department requires Bank Medical Secretaries to support/ cover annual leave for the current Medical Secretary

The post holder will, provide medical secretarial and administrative support to the clinical staff and doctors of the Out Patients Department based at Victoria Central Hospital Mill Lane Wallasey. They will be responsible for inputting and extracting patient information onto appropriate databases. Their main duty will be transcribing clinical letters via audio typing onto Cerner and ensuring the timely response to department KPIs.

The post will require frequent communication across trust boundaries (WCHCT and WUTH) and speaking with patients on a daily basis. They will be required to communicate effectively the needs and requirements of the patients, to provide excellent care and service. They will also be required to demonstrate the values of the trust when carrying out their duties.

The Out Patients Department operates satellite clinics for WUTH which operates Monday to Friday excluding Bank Holidays. These hours are worked from 08:00 through to 18:00 across 5 days.

OPD provides the admin/ reception duties for all the services that operate from this department. Staff are required to work closely with the Office Manager and Service lead as well as associated clinicians to ensure patients wellbeing and experience is of the highest standard Health and wellbeing at the heart of everything we do

Exceptional person-centered care

Actively supporting each other

Responsive, professional, innovative

Trusted to deliver

For further details / informal visits contact:

Name: Sue Brown

Job title: Lead Nurse

Email address: s.brown37@nhs.net

Telephone number: 0151 604 7296



Important Information

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website. By applying for this post you are agreeing to Wirral Community Health and Care NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Record system.

For further information explaining how we use your information in line with GDPR please see our ‘Guidance for applicants’ document.

To keep informed of latest Trust vacancies, news and events, please follow us on Twitter and Facebook (@WCHCJobs)

Closing Dates: The Trust reserves the right to close a vacancy prior to the closing date if a high number of applications are received.

Reference Information: Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid business email addresses for them. The Trust will not accept personal references from friends or family.

Salary Expectations: The Trust pays staff in line with national NHS Terms and Conditions. Relevant experience may be considered when salary offers are made.

Further Information: WCHC is committed to recruiting and supporting a diverse workforce and we welcome applications from all sections of the community, regardless of disability, age, sex, race, religion, sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status.

Wirral Community Health & Care NHS Foundation Trust is committed to discharging its statutory duty to safeguard and promote the welfare of children, young people and adults and will support staff to fulfil this duty.

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Swedish Speaking Customer Services Associate

Bosch Group

Liverpool, NW
14 days ago
Liverpool, NW
14 days ago
Company Description

Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the UK and across the globe. Welcome to Bosch. For more than 30 years, Bosch Service Solutions (SO) offers global innovative services in more than 30 languages with over 10,000 associates across 26 locations. Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing.


To achieve the ambitious objectives of our unit in Liverpool we are looking for an experienced Customer Services Associates to join one of our existing campaigns.

Job Description
  • Providing professional first line technical advice, guidance and support to the customer on a variety of products
  • Handling all customer interaction in a prompt, friendly and professional manner
  • Obtaining and evaluating all relevant information to handle product and service inquiries
  • Diagnosing and resolving first line technical issues
  • Understanding the customer requirements
  • Advising customers on the best services available
  • Responding to customer requirements, resolving customer queries and complaints
  • Build rapport with the customers
  • Capture, maintain and ensure quality of customer data.
  • Contributing to the overall performance of the team
  • Deliver and maintain both individual and team targets
Qualifications
  • Experience of working in a customer contact centre environment
  • Excellent verbal and written communication skills in Swedish and English
  • Previous experience of providing technical advice and support to customers
  • A passion for delivering first class customer service
  • Proven record of providing internal and external customer service
  • Self-motivated and driven to succeed
  • Team Player
  • Technically savvy – a good understanding of the internet and smart phones and applications would be an advantage
  • IT literate and good PC skills
  • The commitment to work towards individual and team goals
  • Flexibility in hours of work/shift patterns

Additional Information

Your future job location offers you: flexible work time options, benefits and services, employee discounts, room for creativity and centrally city based location.

Operational Hours Part time Monday – Friday 15:00 – 20:00, Saturdays 09:00 - 14:00

 

 

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Purchase Ledger Clerk

Page Personnel United Kingdom

Liverpool, NW
3 days ago
Liverpool, NW
3 days ago
The key duties of the Purchase Ledger Clerk will be:
  • Process high volume of invoices
  • Match, batch and code onto system
  • Deal with supplier queries in a professional and timely manner
  • Issue POs
  • Chase up queries
  • Ad hoc duties

The successful candidate for Purchase Ledger Clerk will have a current or recent exposure within this function and have the ability to process a high volume of invoices with excellent attention to detail.

  • Liverpool city centre
  • Near main commuter train station
  • Great work environment
  • Pension scheme
  • 25 days annual leave
  • Remote working
  • Great team

Excellent permanent opportunity for a talented Purchase Ledger Clerk has opened up in Liverpool City Centre.

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Used Car Sales Executive

Renault Retail Group

Liverpool
13 days ago
Liverpool
13 days ago

We have an exciting opportunity for an experienced Used Car Sales Executive to join the team at our busy Liverpool dealership.  This strongly customer-service orientated role involves sales of Used cars mainly from the Renault, Nissan and Dacia ranges.

It is a fantastic opportunity for an experienced candidate to join a manufacturer-owned group.

Duties and Responsibilities include:

  • Face-to-face sales of used cars and associated services like finance, insurance, care products and accessories through a structured sales process
  • Generating and setting appointments with potential customers
  • Arranging test drives for customers and completing deals
  • Following up on customer appointments
  • Aftersales care and follow up calls

For this high-profile role the successful candidate will be/have:

  • Current experience in a similar role preferably with a main dealer. If you’ve worked as a Sales Executive with other Renault or Dacia franchises before, so much the better!
  • A proven track record of successfully delivering annual used car sales targets
  • Dedicated to providing customers with outstanding service
  • Computer literate and able to use web based platforms
  • A full clean UK Driving License

What we’d like to offer you

  • £20,000 pa OTE £40,000
  • Company car
  • 24 days annual leave plus bank holidays
  • Great pension scheme
  • Renault Share Incentive Scheme
  • Family and friends discount on new and used cars
  • Superb career opportunities within the company

HOW TO APPLY:

Apply to us directly NOW including your CV and brief covering letter, for the attention of Petrina Beck.

Strictly no Agencies please. 

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Delivery Person Switch Island

McDonalds Corporation

Liverpool
17 days ago
Liverpool
17 days ago

Position Description

Join us and you'll become part of a crew, or a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, youve probably got some idea of what's involved in maintaining a restaurant. But you might not realise the variety and scope of the role. Specific responsibilities will be accepting and putting away our deliveries of stock. Rotation of stock, maintaining the cleanliness of the store room, freezer and chiller. The job may also include outside maintenance and small repairs

This position is for delivery person is between the hours of 4.30am-11.30am also being flexible on the times if delivery times were to change.

 

Position Requirements

Quite simply, you'll be working in our fast moving, high energy environment and you'll be required to assist the restaurant management team in operating the store efficiently by maintaining the back up areas and taking receipt of our deliveries. You'll need to work with external contractors to make sure these are carried out with minimal disruption to customers.


Position Attributes

Job Type

Full Time

Posted

2 days ago

Description

Position: Technical Support Specialist
Location: L3 5TF, Liverpool
Salary: Up to £45,000 plus pension (subject to experience)

Do you love the roar of race engines, the smell of high-octane fuel, the exhilaration of motorsport ...and just happen to be looking to get into the motorsport industry? Then we may have the job for you.

Here at Link Engine Management we build performance technology that has made us a global leader in engine management systems for the motorsport industry. If you're a drifter, rally driver, circuit racer, drag car driver or even a snowmobile racing champion, chances are that you have or want to have our software taking you to the podium. We are on the hunt for a Technical Support Specialist with exceptional skills and passion to help grow Link to be the most sought-after performance technology in the world.

Reporting to the Global Technical Support Manager (Australia-based)/General Manager EMEA (UK-based), the responsibilities of the Technical Support Specialist will include the following:

  • Provides customer support in a timely manner via several means which include email, telephone, webchat, forum and Facebook messages
  • Ensures all customer contact is logged in the CRM database
  • Communicates customer feedback to management through the correct channels to improve the overall customer experience
  • Analyses issues and complaints from customers and provides adequate resolutions
  • Tracks proposed resolutions and follows up with customers in a timely fashion
  • Immediately escalates issues of serious concern
  • Supports new product and software release processes by testing product with the latest hardware and software configurations
  • Updates internal databases with information about customers, products and issues
  • Develops and maintains vast knowledge of the products and services being offered
  • Monitors customer complaints on social media and provides assistance when appropriate
  • Informs customers about new features and functionalities
  • Assists in training junior Technical Support Specialists
  • Maintains a polite, helpful and professional manner at all times
  • Understanding new products and services as they are introduced, from a technical perspective
  • Follows processes and provides assistance and suggestions for process improvements
  • Assists in creating technical and training documentation to improve our product offerings
  • Supports the Sales and Marketing teams ensuring technical accuracy in documentation
  • Positively promotes the brand and products at all times
  • Provides support at trade shows, exhibitions and events
  • Works closely with the team, here in the UK and in our offices overseas

Travelling nationally and internationally may be required from time-time for training and Trade Shows etc.

Working some weekends (estimated to be initially approximately 4-5 weekends per year with anticipated growth to around 10 weekends per year) will be required due to the majority of motorsport events taking place during weekends. Time off in-lieu during the week will apply in these situations as per company policy.

Our ideal Technical Support Specialist will have the below skills/attributes:

  • Degree in Electrical Engineering/equivalent
  • Proven successful experience in a Technical/Customer Support (phone/email/chat-based) role
  • Commercially minded, self-reliant and highly proactive, possessing a work ethic that demonstrates dedication to the company, its mission, personal pride and the team
  • Excellent written and verbal communication skills
  • Skilled time juggler - you manage your time like a pro and know the value of good process
  • Small team player – know we all ‘muck in’ and do what we need to do to make it happen
  • Excellent attention to detail and record keeping
  • A strong ability to communicate on all levels including the ability to write or orally represent these ideas, concepts and facts
  • Knowledge of any continental European languages is desirable but not essential
  • Motorsports/electronics background or experience is desirable but not essential
  • Knowledge of engine tuning is desirable but not essential
  • Experience with ERP/CRM packages is desirable but not essential
  • Exposure to and experience with the performance vehicle and motorsport sector is desirable but not essential

What we offer:

  • Link is a fun, vibrant and fast-moving place to work, where you are truly encouraged to make things better
  • We are a dynamic and diverse team who reflect and empower our values and our "informal but serious" work ethic
  • You will have a real chance to make a difference and we will help you do that... everyday
  • Free access to on-site gym!

If you would like to join the Link Engine Management team as a Technical Support Specialist, please send us your application via the APPLY button below. Make it soon, we are keen to get going!



About us:

Link Engine Management is a global leader in motorsport electronics and performance technology. We specialise in the development, manufacture and marketing of engine control units (ECUs) built to manage motorsport and powersport vehicles. Link is headquartered in Christchurch, New Zealand with further sales offices located around the world.
Link ECU products are exported to over 65 countries and renowned for quality, reliability and value for money.

For more information about our services please visit https://www.linkecu.com/

About the Company

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Link Engine Management UK Limited

Link Engine Management is acclaimed world-wide as a leading developer of engine management software and control units. Link’s technology has a proven global reputation in high performance road car and race applications and in the growing Powersports market from powerboat to snowmobile racing. Many of the elite race teams and drivers have been propelled to the podium with the help of Link’s engine performance technology. Link’s constant research & development sees their high-performance software, wide range of ECU hardware and advanced PC interface solutions as a premier choice at all levels of Motorsport and Powersport from the elite race teams to the performance enthusiast who want the best. With their Global Headquarters based in Christchurch New Zealand, Link Engine Management exports to an extensive dealer network in over 65 countries. Our dealers are supported by sales and technical teams based in the USA, UK and New Zealand.

Company Size

50 to 99 employees

Founded

1992